|
10949900
|
2024-11-27
|
Charged fees or interest you didn't expect
|
Payday loan, title loan, personal loan, or advance loan
|
|
| Issue |
Charged fees or interest you didn't expect
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Payday loan, title loan, personal loan, or advance loan
|
| Sub Product |
Installment loan
|
| Date Received |
2024-11-27
|
| Submitted Via |
Web
|
| Company Response |
Closed with monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-11-27
|
| Complaint What Happened |
I have been making XXXX XXXX payments on best egg for months. I got caught up and decided to switch to bi monthly.
Best egg decided to auto charge me not only the bi monthly, but also the FULL month as an additional payment, tiring my split {$500.00} into a $ 1000 month.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4535572
|
2021-07-12
|
Charged fees or interest you didn't expect
|
Payday loan, title loan, or personal loan
|
|
| Issue |
Charged fees or interest you didn't expect
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Installment loan
|
| Date Received |
2021-07-12
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-07-12
|
| Complaint What Happened |
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL, XXXX XXXX Best Egg XXXX XXXX XXXX XXXX XXXX XXXX XXXX, DE, XXXX XXXX XXXX : Disputed Account Notice to Furnisher XXXX Dear Sir or Madam : I previously notified you that I am a victim of identity theft, and requested that you do the following : I still have not received written confirmation of these actions. As I stated before : I am a victim of identity theft. I recently learned that my personal information was used to open an account at your company. I did not open or authorize this account, and I request that it be closed immediately. Please send me written confirmation that I am not responsible for charges on this account, and take appropriate steps to remove information about this account from my credit files.
I have enclosed a copy of my FTC Identity Theft Report. Because the information you are reporting is the result of identity theft, and inaccurate, I request that you stop reporting this information to the CRAs, as directed by section 623 ( a ) ( 1 ) ( B ) of the Fair Credit Reporting Act, 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( B ). I ask that you take these steps as soon as possible.
I also have enclosed a copy of the FTC 's Notice to Furnishers, which explains your responsibilities when reporting information to CRAs. Please stop reporting this fraudulent information, investigate this matter, and delete any disputed items as soon as possible.
Please send me a letter explaining your findings and actions.
Sincerely, XXXX XXXX XXXX Enclosures : XX/XX/2021 Close the unauthorized account Remove any charges on the unauthorized account, and Take steps to remove information about this account from my credit files.
|
| Consumer Consent Provided |
Consent provided
|
|
|
10976047
|
2024-11-29
|
Improper use of your report
|
Payday loan, title loan, personal loan, or advance loan
|
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Payday loan, title loan, personal loan, or advance loan
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Payday loan
|
| Date Received |
2024-11-29
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-03
|
| Complaint What Happened |
I applied for XXXX XXXX XXXX using The Best Egg, prior to applying there was a notice that said Credit score would not impact decision or score a soft pull would be made. I applied, was denied due to Current delinquency is being reported to the credit file.
There website should be updated to reflect that credit does impact decision made. I would not have applied if I knew that credit was the sole factor, Its kind of deceptive.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3351796
|
2019-08-23
|
Problem with the payoff process at the end of the loan
|
Payday loan, title loan, or personal loan
|
|
| Issue |
Problem with the payoff process at the end of the loan
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Payday loan
|
| Date Received |
2019-08-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-08-23
|
| Complaint What Happened |
XX/XX/2019, a personal check was mailed to Best Egg in the amount of {$4400.00} to close my account. I did the same with many others creditors and all accounts were closed but Best Egg.
XX/XX/2019, after noticing the funds were not withdrawn from my bank account, I contacted Best Egg and was told by an employee the check was not yet received and that I will be charged a late fee of XXXX dollars every three days if they don't have their payment. Therefore I now owe them XXXX dollars because, " It's been 6 days since my due date. '' XX/XX/2019, I contacted Best Egg and was told they just check got the check and will post later in the day.
XX/XX/2019, I contacted Best Egg and was told the check was received on XX/XX/2019, but was not sure why it was not posted, " We'll make sure it's posted. '' Today, XX/XX/2019 and the check is still not posted.
This is an attempt to try and collect more funds through late payment fees. Their actions are unprofessional, deceptive and dishonest.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2489888
|
2017-05-21
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Tags |
Servicemember
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2017-05-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-05-21
|
| Complaint What Happened |
On XXXX XXXX , 2017 I looked logged into the website by Bestegg to see if I was qualified and what my rates would by ONLY. On their page where I entered my information, it stated that to check rates and to see if you are qualified your credit WILL NOT be affected. My credit was affected immediately! I was alerted within 2 minutes that my credit was affected. I called the customer service department of Bestegg and was assured that my credit was not affected. I received a call 1 week later by a customer agent from Bestegg asking if I was still interested in the loan. At this time I explained how upset I was about the false advertisement and how my credit was affected when I read on their front page that my credit would NOT be affected by just checking rates and to see if I qualified for a loan. If you do not accept their loan then your credit is not affected!! This agent seemed to be genuine and was going to pass my complaint on to her supervisor and I would receive a call from this person and 1 1/2 m onths later I am still waiting while my credit is looking awful as I am always working hard to keep it perfect. This is not a company that I would ever work with after I was a victim of fraud and lied to b y two differe nt individuals within this company. I am due some type of restitution for causing my credit score to rise against my will leading me to have to w ait to refinance my mortgage until this is removed from my credit. The name that appears on my credit from BestEgg.com XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX , Pa XXXX XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
4188529
|
2021-03-05
|
Charged fees or interest you didn't expect
|
Payday loan, title loan, or personal loan
|
|
| Tags |
Older American
|
| Issue |
Charged fees or interest you didn't expect
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Installment loan
|
| Date Received |
2021-03-05
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-03-05
|
| Complaint What Happened |
I have had a loan with Best Egg for 14 months. Every month I have paid interest between $ XXXX. Suddenly, this month, they are demanding to apply approx. {$XXXX} toward interest and {$XXXX} ( more or less ) toward the balance. When I ask for an explanation or reconsideration I get nothing. I have paid off thousands toward the balance of this loan. My interest should be going down, not up. This company should be held responsible for stealing from their customers.
|
| Consumer Consent Provided |
Consent provided
|
|
|
7406143
|
2023-08-15
|
Problem with the payoff process at the end of the loan
|
Payday loan, title loan, or personal loan
|
|
| Issue |
Problem with the payoff process at the end of the loan
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Personal line of credit
|
| Date Received |
2023-08-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-08-15
|
| Complaint What Happened |
This company has violated the UCC 3-603 and UCC-3-311. neglecting payment made with a negotiable instrument.
on XX/XX/23 my Payment coupon arrived at there facilities XXXX XXXX XXXX XXXX XXXX they have replied they never received the payment, however it shows it is there with the amount of XXXXXXXX XXXX i opened a dispute with the company and sent out a fault and dishonor letter notarized reminding them of the payment and offering them a discharge. ( tracking # XXXX ) arrived on XX/XX/23. they are denying they have received, the mailing addres was given to me by one of there representatives and confirmed multiple times.
they are violating Ucc 3-604 ucc 3-602 ucc 3-504
|
| Consumer Consent Provided |
Consent provided
|
|
|
9783648
|
2024-08-13
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
Credit card debt
|
| Date Received |
2024-08-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-08-13
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7543767
|
2023-09-13
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2023-09-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-09-13
|
| Complaint What Happened |
According to the Fair Credit Reporting Act 15 USC 1681 section 602 a states " There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. I have the right to make sure my private information isn't shared which is backed by 15 USC 6801 which states " It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. '' 15 USC 1681 section604 a section 2 " any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' The financial institution and the Consumer reporting agencies do not have my consent to furnish my information and they do not have my written consent.15 USC 6802 ( b ) ( c ) I do not consent and revoke any and all verbal, non-verbal, written, implied, all assumptions to disclose nonpublic personal information to a nonaffiliated third-party " 12 CFR 1016.7 states that " A consumer may exercise the right to opt out at anytime. '' I am opting out of your reporting services.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3008619
|
2018-09-03
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Tags |
Servicemember
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Credit inquiries on your report that you don't recognize
|
| Sub Product |
Credit reporting
|
| Date Received |
2018-09-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-09-07
|
| Complaint What Happened |
I checked my credit report, noticed two inquiries from XXXX XXXX, XXXX and XXXX that I'm unsure of where they originated. I have not applied for any new accounts because of my open bankruptcy yet inquiries from different courses keep popping up. I have added fraud alerts to all of my credit files with each credit bureau.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6956922
|
2023-05-10
|
Incorrect information on your report
|
Payday loan, title loan, or personal loan
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Personal line of credit
|
| Date Received |
2023-05-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-05-10
|
| Consumer Consent Provided |
Consent not provided
|
|
|
10311116
|
2024-10-01
|
Problem with additional add-on products or services
|
Payday loan, title loan, personal loan, or advance loan
|
|
| Issue |
Problem with additional add-on products or services
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Payday loan, title loan, personal loan, or advance loan
|
| Sub Product |
Personal line of credit
|
| Date Received |
2024-10-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-10-01
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7211307
|
2023-07-06
|
Problem with a purchase shown on your statement
|
Credit card or prepaid card
|
|
| Tags |
Older American
|
| Issue |
Problem with a purchase shown on your statement
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit card or prepaid card
|
| Sub Issue |
Card was charged for something you did not purchase with the card
|
| Sub Product |
General-purpose credit card or charge card
|
| Date Received |
2023-07-06
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-07-06
|
| Complaint What Happened |
I am hearing impaired and I have contacted Best Egg multiple times regrading unauthorized transactions on my credit card. I have faxed them multiple times as I can not call them because of being hearing impaired. I have received no emails or letters in the mail just countless phone calls everyday to collect because the account is now past due and has occurred late fee 's. They will report late payments on my perfect credit reports all for an error they will not acknowledge via the letters I faxed to them to dispute this balance.
|
| Consumer Consent Provided |
Consent provided
|
|
|
1264424
|
2015-03-03
|
Other
|
Credit card
|
|
| Issue |
Other
|
| Timely |
No
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit card
|
| Date Received |
2015-03-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-03-09
|
| Consumer Consent Provided |
N/A
|
|
|
8367377
|
2024-02-18
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-02-18
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-02-18
|
| Complaint What Happened |
I have contacted Bestegg Credit card account about an account that appears on my credit report thats not mine and has me as an authorized user. I never applied for this account and instructed them to take me out of their system and remove it from my credit report.
Bestegg responded back stating that the account is verified and is accurate and it belongs to me individually and will not remove it. I requested a debt validation and a copy of the application submitted to obtain the credit card but never received anything.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2477583
|
2017-05-06
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2017-05-06
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-05-08
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7188857
|
2023-06-30
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2023-06-30
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-06-30
|
| Complaint What Happened |
The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. So whenever there is a violation under the FCRA, it impairs the efficiency of the banking system. This is a violation of my privacy with my consumer report, since I control what is listed and what is not. In the event that any accounts are reported without my written consent, that is considered identity theft. This is a violation of both 15 U.S. Code 1681b ( 2 ) and 15 U.S. Code 1681c-2. This leads way to civil liability against the credit reporting agency for negligent and willful noncompliance under 15 U.S. Code 1681n, which allows for {$1000.00} per violation, for account listed without my expressed written consent.
|
| Consumer Consent Provided |
Consent provided
|
|
|
7427692
|
2023-08-19
|
Fees or interest
|
Credit card or prepaid card
|
|
| Tags |
Servicemember
|
| Issue |
Fees or interest
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit card or prepaid card
|
| Sub Issue |
Problem with fees
|
| Sub Product |
General-purpose credit card or charge card
|
| Date Received |
2023-08-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-08-19
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7402873
|
2023-08-15
|
Problem with a purchase shown on your statement
|
Credit card or prepaid card
|
|
| Tags |
Older American
|
| Issue |
Problem with a purchase shown on your statement
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit card or prepaid card
|
| Sub Issue |
Card was charged for something you did not purchase with the card
|
| Sub Product |
General-purpose credit card or charge card
|
| Date Received |
2023-08-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-08-15
|
| Complaint What Happened |
I am writing to provide additional information and clarify the circumstances surrounding the credit card dispute related to the XXXX XXXX purchase. I recently received a receipt from your bank stating that it serves as proof of delivery for an order made at XXXX XXXX. However, I would like to bring to your attention the inconsistencies and inaccuracies in this receipt, which cast doubt on its validity.
Firstly, I want to emphasize that I did not place an online order with XXXX XXXX. The receipt provided by your bank indicates that the order was delivered to my address, which is incorrect. This order was, in fact, an in-store pick-up at an XXXX XXXX located in XXXX , Florida. The receipt should reflect this information accurately in order to prevent any further confusion.
Upon contacting XXXX XXXX directly, I was informed that the order in question was indeed an in-store pick-up, as I had previously stated. The pick-up person was required to present their driver 's license, and the order was under the name of " XXXX. '' It is essential to note that I am not associated with this name or any online XXXX XXXX account. Therefore, the receipt provided by your bank, indicating my personal information and an incorrect telephone number, is misleading and erroneous.
In addition, the receipt contains conflicting sections. While one part claims to be a proof of delivery, another section states that the number of delivery packages is zero, and the date of delivery is not available. This inconsistency further highlights the unreliability of the receipt as proof of delivery.
Considering the above discrepancies, I kindly request that you reevaluate the information provided and reconsider the validity of the receipt as proof of delivery. I would appreciate your assistance in resolving this matter promptly and ensuring that my credit card dispute is resolved fairly and accurately.
Enclosed with this letter are copies of the receipt in question, as well as any other relevant documents or evidence supporting my claim. I trust that these materials will aid in clarifying the situation and support my position regarding the inaccuracies in the receipt.
I am XXXX XXXX years old and do not shop at XXXX XXXX as I have no need for anything in that store.
Thank you for your attention to this matter. I look forward to a swift resolution and a favorable outcome. Please do not hesitate to contact me via email if you require any further information or if there are any additional documents that I can provide to assist in the investigation.
|
| Consumer Consent Provided |
Consent provided
|
|
|
9415410
|
2024-07-03
|
Problem with a company's investigation into an existing problem
|
Payday loan, title loan, personal loan, or advance loan
|
|
| Tags |
Servicemember
|
| Issue |
Problem with a company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Payday loan, title loan, personal loan, or advance loan
|
| Sub Issue |
Was not notified of investigation status or results
|
| Sub Product |
Installment loan
|
| Date Received |
2024-07-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-07-03
|
| Complaint What Happened |
I have a settlement with the loan company since last year, they still have not updated the amount on the credit report. I thought I had reached the amount to be paid, based on the statement, which I guess was a misunderstanding from my side.
They placed a late payment on the credit report, but I thought I had already reached the amount to be paid. They are very messy and not organized nor I can get someone to help or assist.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6727901
|
2023-03-21
|
Problem with a purchase shown on your statement
|
Credit card or prepaid card
|
|
| Issue |
Problem with a purchase shown on your statement
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit card or prepaid card
|
| Sub Issue |
Credit card company isn't resolving a dispute about a purchase on your statement
|
| Sub Product |
General-purpose credit card or charge card
|
| Date Received |
2023-03-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-03-21
|
| Consumer Consent Provided |
Other
|
|
|
6420627
|
2023-01-11
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Tags |
Servicemember
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Account information incorrect
|
| Sub Product |
Credit reporting
|
| Date Received |
2023-01-11
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-01-11
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3893202
|
2020-10-10
|
Getting the loan
|
Payday loan, title loan, or personal loan
|
|
| Issue |
Getting the loan
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Installment loan
|
| Date Received |
2020-10-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-10-10
|
| Consumer Consent Provided |
Consent not provided
|
|
|
2597801
|
2017-08-07
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Credit reporting
|
| Date Received |
2017-08-07
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-08-07
|
| Consumer Consent Provided |
N/A
|
|
|
9363612
|
2024-06-27
|
Electronic communications
|
Debt collection
|
|
| Issue |
Electronic communications
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Contacted before 8am or after 9pm
|
| Sub Product |
Other debt
|
| Date Received |
2024-06-27
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-06-27
|
| Complaint What Happened |
Payment on my account was due on XX/XX/year>. I made a payment on XX/XX/XXXX. XXXX. Then, they contacted me XXXX days after the payment was made via text message at XXXX XXXX on XX/XX/year>.
|
| Consumer Consent Provided |
Consent provided
|
|
|
9273841
|
2024-06-17
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Problem with a company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Their investigation did not fix an error on your report
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-06-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-06-17
|
| Consumer Consent Provided |
Consent not provided
|
|
|
9778031
|
2024-08-11
|
Struggling to pay your loan
|
Payday loan, title loan, personal loan, or advance loan
|
|
| Issue |
Struggling to pay your loan
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Payday loan, title loan, personal loan, or advance loan
|
| Sub Product |
Installment loan
|
| Date Received |
2024-08-11
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-08-11
|
| Complaint What Happened |
I have called and messaged the company to reduce my monthly payment as I have lost my job. The company told me that I can stop making payments until an XXXX but Interest accrues every day so now I owe more than I borrowed. I lost my job and am barely making it, if I cant pay the loan I cant pay the accruing interest. This seems like a very unfair and unethical practice.
|
| Consumer Consent Provided |
Consent provided
|
|
|
8876339
|
2024-04-28
|
Other features, terms, or problems
|
Credit card
|
|
| Issue |
Other features, terms, or problems
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit card
|
| Sub Issue |
Problem with customer service
|
| Sub Product |
General-purpose credit card or charge card
|
| Date Received |
2024-04-28
|
| Submitted Via |
Web
|
| Company Response |
Closed with monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-05-01
|
| Complaint What Happened |
Best Egg Financial has not allowed me to access my credit card log in for months. I alerted them to the issue more than 3 months ago and to this day they have not resolved it. I am unable to access anything ... statements, transactions, payments etc.
There continue to be transactions that I can not verify I even made because they refuse to fix the issue. Everytime I try to log into my account I get an error message for 3 MONTHS!
|
| Consumer Consent Provided |
Consent provided
|
|
|
8716099
|
2024-04-07
|
Problem with a purchase shown on your statement
|
Credit card
|
|
| Issue |
Problem with a purchase shown on your statement
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit card
|
| Sub Issue |
Credit card company isn't resolving a dispute about a purchase on your statement
|
| Sub Product |
General-purpose credit card or charge card
|
| Date Received |
2024-04-07
|
| Submitted Via |
Web
|
| Company Response |
Closed with monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-04-07
|
| Complaint What Happened |
My first card was never received. I reported it to the company best egg and when I received the statement there was 4 purchase that I did not do. I let them know regarding they said would fixed the issues. Once they told me they fixed the issues I used the card without looking at the statement. When the next statement came thouse purchase were never disputed.
|
| Consumer Consent Provided |
Consent provided
|
|
|
8536745
|
2024-03-14
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Account status incorrect
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-03-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-03-14
|
| Complaint What Happened |
Please consider this a formal request to investigate and correct the following inaccurate items on my credit report issued by your agency. These items must be removed in order to show my true credit history. I make this request pursuant to15 USC Section 1681i of the Fair Credit Reporting Act of 1997. As required by the Act, I demand that you re-verify each of these items, and that the inaccurate items be deleted from my record.
Item Number Company Name Account Number Comments 1. paid but marked unpaid.
2. Multiple late payments marked when not Under the Fair Credit Reporting Act, you have thirty ( 30 ) days from your receipt of this letter to re-verify these entries. According to this law, failure to re-verify these items within thirty ( 30 ) days constitutes reason to drop the information from my file.
Also, 15 USC Section 1681i ( d ) requires that you notify me when the items have been deleted. Under 15 USC Section 1681j, there should be no charge for this notification or for the corrected copy of my report. Finally, please send me the names and addresses of all individuals you contacted so that I may follow up with them directly. Thank you for your assistance in this matter.
Sincerely,
|
| Consumer Consent Provided |
Consent provided
|
|
|
6199251
|
2022-11-13
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Marlette Funding, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
I do not know
|
| Date Received |
2022-11-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-11-13
|
| Complaint What Happened |
I XXXX XXXX personal information has be stolen around the beginning of the year XXXX. During the beginning of XXXX I contacted XXXX while XXXX XXXX XXXX XXXX XXXX XXXX XXXX I was XXXX and unable to work, or take care of myself, I required XXXX XXXX XXXX, same as I provided for my clients. the entire duration of my illiness I had no control over my personal information and was taken advantage of by various individuals, as an result of being XXXX XXXX, someone used my personal information to open fraudulent accounts, such as a personal loan, and a medical account that provides XXXX and XXXX XXXX. I can not name names, do to the fact that I was in the XXXX XXXX XXXX XXXX The result of the misuse of my personal information im now a victim of identy theft and fraud, this is the second time that I have experience this, since XXXX when my information was apart of a data breach by XXXX XXXX.
This has caused great discord and inconvenience. Company never verified the account information prior to submitting it to my credit report.
|
| Consumer Consent Provided |
Consent provided
|
|
