Search icon

THE RECEIVABLE MANAGEMENT SERVICES LLC

Company Details

Entity Name: THE RECEIVABLE MANAGEMENT SERVICES LLC
Jurisdiction: FLORIDA
Filing Type: Foreign Limited Liability Company
Status: Active
Date Filed: 30 Jan 2018 (7 years ago)
Document Number: M18000001078
FEI/EIN Number 22-3781605
Mail Address: 6700 North Andrews Avenue, Ste 600, Fort Lauderdale, FL 33309
Address: 7350 Tilghman St, Suite #300, Allentown, PA 18106
Place of Formation: DELAWARE

Agent

Name Role
C T CORPORATION SYSTEM Agent

Authorized Member

Name Role Address
RECEIVABLE MANAGEMENT SERVICES INTERNATIONAL, LLC Authorized Member 6700 North Andrews Avenue, Ste 600,, Fort Lauderdale, FL 33309

Manager

Name Role Address
Rhay, Stephanie Manager 6700 North Andrews Avenue, Ste 600, Fort Lauderdale, FL 33309
Swedberg, Jeffrey Manager 6700 North Andrews Avenue, Ste 600,, Fort Lauderdale, FL 33309

Fictitious Names

Registration Number Fictitious Name Status Filed Date Expiration Date Cancellation Date Mailing Address
G21000064505 RMS SUPPORT ACTIVE 2021-05-11 2026-12-31 No data 240 EMERY STREET, BETHLEHEM, PA, 18015

Events

Event Type Filed Date Value Description
CHANGE OF MAILING ADDRESS 2024-04-02 7350 Tilghman St, Suite #300, Allentown, PA 18106 No data
CHANGE OF PRINCIPAL ADDRESS 2022-05-06 7350 Tilghman St, Suite #300, Allentown, PA 18106 No data

Documents

Name Date
ANNUAL REPORT 2025-02-11
ANNUAL REPORT 2024-04-02
ANNUAL REPORT 2023-04-30
AMENDED ANNUAL REPORT 2022-05-06
ANNUAL REPORT 2022-03-10
ANNUAL REPORT 2021-04-19
ANNUAL REPORT 2020-04-21
ANNUAL REPORT 2019-03-26
Foreign Limited 2018-01-30

CFPB Complaint

Complaint Id Date Received Issue Product
11680307 2025-01-20 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product I do not know
Date Received 2025-01-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-20
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
11882666 2025-02-02 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product Credit card debt
Date Received 2025-02-02
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-02-02
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
11561918 2025-01-17 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product I do not know
Date Received 2025-01-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-17
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
11911683 2025-02-03 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company The Receivable Management Services LLC
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2025-02-03
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-02-03
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
11785256 2025-01-27 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company The Receivable Management Services LLC
Product Credit reporting or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2025-01-27
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-27
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
11435685 2025-01-08 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product I do not know
Date Received 2025-01-08
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-08
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
11356538 2025-01-02 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2025-01-02
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-02
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
7924124 2023-11-29 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Other debt
Date Received 2023-11-29
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-11-29
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
7247808 2023-07-13 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company The Receivable Management Services LLC
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2023-07-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-07-13
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
6290916 2022-12-07 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product I do not know
Date Received 2022-12-07
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-12-07
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
6284252 2022-12-06 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company The Receivable Management Services LLC
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2022-12-06
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-12-06
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
6268376 2022-12-01 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Indicated you were committing crime by not paying debt
Sub Product I do not know
Date Received 2022-12-01
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-12-01
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened I have been trying to contact you to validate this alleged debt. My information has gotten into the hands of the wrong persons and I am trying to clarify some things.
Consumer Consent Provided Consent provided
6375150 2022-12-29 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Notification didn't disclose it was an attempt to collect a debt
Sub Product I do not know
Date Received 2022-12-29
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-12-29
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened I NO longer had the car and finished payment toward my first I had with progressive all just want to remove this off my credit because I do not have a car and im trying to buy a car next year so I do not want any problems with any insurance
Consumer Consent Provided Consent provided
6145621 2022-10-29 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Debt was paid
Sub Product Other debt
Date Received 2022-10-29
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-10-29
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
6080568 2022-10-13 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Indicated you were committing crime by not paying debt
Sub Product I do not know
Date Received 2022-10-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-10-13
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened I have been requesting for your company to provide me with validation of this alleged debt for clarification but I have not yet gotten any information as yet. Also, My rights as a consumer might have been violated especially my rights to privacy.
Consumer Consent Provided Consent provided
5994050 2022-09-18 Attempts to collect debt not owed Debt collection
Tags Servicemember
Issue Attempts to collect debt not owed
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product Auto debt
Date Received 2022-09-18
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-09-18
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened 1. I emailed Receivable Management Services ( RMS ) in early XXXX disputing the debt of {$570.00} from XXXX XXXX ( Account # XXXX ) and received an email back saying that RMS would investigate 2. I received a letter in the mail from RMS stating that they validated the debt and they provided me with a copy of my alleged Final Bill from XXXX XXXX. 3. Prior to RMS 's " investigation '' I contacted XXXX XXXX about this debt which was erroneously billed. I got into a car accident on XX/XX/XXXX and had no car after this accident because the car was deemed a total loss. My policy number was XXXX. 4. XXXX XXXX ERRONEOUSLY kept billing me in late XXXX and early XXXX which resulted in charges of {$570.00}. 5. I have contacted XXXX XXXX supervisors and they agreed that I should NOT have been billed and they even emailed me an updated policy cancellation letter. 6. If you take a look at the Final Bill letter from XXXX it is dated XX/XX/XXXX. This Final Bill is old and does NOT reflect the changes that were made by XXXX XXXX to remove these erroneous charges. 7. Per XXXX XXXX policy number XXXX was retroactively canceled effective XX/XX/XXXX. This would mean that I DO NOT OWE them a balance. How would I be billed insurance when the policy was canceled and I had no car? I am asking that your company please conduct a proper investigation as RMS has failed to do so.
Consumer Consent Provided Consent provided
7007565 2023-05-21 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product Credit card debt
Date Received 2023-05-21
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-05-21
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened Please check and investigate the date of the last activity in this account. I believe that this violated my privacy and stole my identity by reflecting my credit report
Consumer Consent Provided Consent provided
6019581 2022-09-27 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product Other debt
Date Received 2022-09-27
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-09-27
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
5934987 2022-09-01 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2022-09-01
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-09-01
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened I have received 4 phone calls in the last week regarding a supposed debt my father does not owe, from a company calling themselves RMS. Two were on XX/XX/2022, another the next day ( straight to voice-mail as I had blocked their number ) and another on XX/XX/XXXX from a new number. The first three were by a real individual and the last by an robocaller. The last robocall gave a prompt to talk to a real person, so i endeavored to confront RMS. I asked for their address so I could file a TCPA lawsuit, but they hung up.
Consumer Consent Provided Consent provided
4647404 2021-08-19 Problem with a credit reporting company's investigation into an existing problem Credit reporting, credit repair services, or other personal consumer reports
Issue Problem with a credit reporting company's investigation into an existing problem
Timely Yes
Company The Receivable Management Services LLC
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Investigation took more than 30 days
Sub Product Credit reporting
Date Received 2021-08-19
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-08-19
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened These companies failed to provide me with a proper investigation as well as provide me physical proof that the account I disputed was my account. Under Section 611 ( 5 ) ( A ) of the FCRA, - you are required to promptly delete all information which can not be verified ''. Please remove it from my credit report. They have had 90 days, which I have given you more than enough time and 3 dispute letters were sent to resolve this and you have failed. Now it is time to DELETE the accounts per the FCRA
Consumer Consent Provided Consent provided
6817159 2023-04-11 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Tags Older American
Issue Incorrect information on your report
Timely Yes
Company The Receivable Management Services LLC
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Old information reappears or never goes away
Sub Product Credit reporting
Date Received 2023-04-11
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-04-11
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened Receivable Management Services is a debt collection agency which appears to have purchased a debt ( with my name on it ) where the last date of activity on the original account has been more than 7 years ago. There has been no verbal activity, like a payment arrangement or acknowledgment of the original debt, They ( Receivable Management Services ) are now illegally reporting negative information to credit reporting agency ( e.g., XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Consumer Consent Provided Consent provided
3821197 2020-08-29 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Debt was paid
Sub Product Other debt
Date Received 2020-08-29
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-09-08
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened Collection Agency RECEIVABLE MGMT SVCS LLC Original Creditor Name XXXX XXXX XXXX I cancelled my car insurance with XXXX because I had gotten insured by XXXX. My account was a XXXX balance and provided a screen shot of the balance to XXXX when I cancelled the account, then they came back said the account had a balance which they could not justify How they reach that amount, so I still paid the balance. Paid {$100.00} dollars- It turns out that after they said it was removed from their collections department they still are reporting as XX/XX/2020 to XXXX completely erroneous information on my credit file. This company needs to be stopped, so many complaints and abuse towards the consumer.
Consumer Consent Provided Consent provided
3394520 2019-10-03 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Other debt
Date Received 2019-10-03
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-10-03
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened I have never had any communication with your company, never set up any payment arrangements. This is absurd! I have never had XXXX XXXX. I will keep fighting until you remove this account that does not belong to me. I was a victim of identity theft and reported everything to the credit bureaus.
Consumer Consent Provided Consent provided
3508853 2020-01-24 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2020-01-24
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-01-29
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened I have had a collection on my credit reports ( XXXX and XXXX ) since approx. XX/XX/XXXX. The debt is from Receivables Management in the amount of {$400.00}. I have disputed this debt several times. The debt was rightfully removed from my XXXX credit report as of XX/XX/XXXX. Unfortunately, the debt still remains on the other two credit bureaus. Each time I dispute, it comes back verified but I haven't been provided with any proof that I owe this debt. It simply says verified. I've never been provided with a signed contract with my signature for this debt. A bill or statement does NOT verify a debt is owed. It needs to be removed.
Consumer Consent Provided Consent provided
3300813 2019-07-09 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product Auto debt
Date Received 2019-07-09
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-07-09
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened On XX/XX/XXXX i disputed the account because it has a debt that is not correct. i sent over a letter to receivable management services that are collecting for progressive for debt validation. They sent me a paper stating that the policy was effective XX/XX/XXXX and i cancelled it the same day due to the fact that i got a better rate with XXXX. Today i called them to give me a break down on this debt, and they had no information pertaining to this. The representative did state that they do not hold any documents because the of the year of the debt. So the information that they provided to me is not a debt validation of any form. Also she stated that the calls are being monitored and recorded, so she stated that she will see if XXXX can come up with a bill that shows payments. Also stated she said the last payment was in XX/XX/XXXX, but couldn't verify last payment information.
Consumer Consent Provided Consent provided
10453111 2024-10-14 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product I do not know
Date Received 2024-10-14
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-10-14
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
10413190 2024-10-10 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company The Receivable Management Services LLC
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2024-10-10
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-10-10
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
2973949 2018-07-26 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product Other debt
Date Received 2018-07-26
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-07-31
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
3042255 2018-10-10 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product I do not know
Date Received 2018-10-10
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-10-16
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided N/A
2564733 2017-07-03 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product Other debt
Date Received 2017-07-03
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2017-07-03
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened I received notification from XXXX XXXX that receivable management collection company has been placed on my credit report.I have no idea about {$170.00} that this company is requesting of me. Under the Fair Credit Reporting Act, 15 U.S.C. 1681g I have the right to demand that you disclose to me all of the documents ( Including signed contract ) that receivable management collection company have recorded and retained in my file at the time of this request concerning the accounts that they are reporting on my credit report. Please dont respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611 ( a ) ( 5 ) ( A ) ( i ). Under the FCRA 15 U.S.C. 1681g, all unverified accounts must be promptly deleted. Therefore, if you are unable to provide me with a copy of the verifiable proof that you have on file for each of the accounts listed below within 30 days of receipt of this letter then you must remove these accounts from my credit report.
Consumer Consent Provided Consent provided
2561541 2017-06-28 Attempts to collect debt not owed Debt collection
Tags Older American
Issue Attempts to collect debt not owed
Timely Yes
Company The Receivable Management Services LLC
Product Debt collection
Sub Issue Debt was paid
Sub Product Other debt
Date Received 2017-06-28
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2017-06-28
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened To Whom It May Concern, I am working with a financial and housing counselor who is writing this on my behalf as I am XXXX XXXX and only had this phone service for XXXX for two weeks. I am not aware of a verbal or written contract that was placed for the account and am asking that any concessions that can be made on my behalf due to any continuous billing be considered forgiven or waived.

I am willing to pay for the service for the two weeks of my usage but beyond that I am not willing to pay.

I had no way to contact XXXX after having their service terminated as I never received any further bills or statements. I have returned their equipment and am requesting that I only be charged for the 1 month of service I had and any additional billing be waived as this account has been sent to collection for XXXX and originally the service was quoted to me at XXXX/month.

I reached out to them with a financial counselor on XX/XX/XXXX after still receiving collection acct notices to try to make the debt solvent and was put on hold for over an hour and a half. I was denied any ability to have any additional billing waived as they forwarded me to 4 different areas and stated I would have to pay the above mentioned amount that had been sent to collections because the acct was closed even though this was months after I had turned the service off.

Consumer Consent Provided Consent provided

Date of last update: 17 Feb 2025

Sources: Florida Department of State