|
7457626
|
2023-08-25
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Synter Resource Group, LLC.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2023-08-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-10-03
|
| Complaint What Happened |
Synter Resource Group, LLC keeps calling XXXX XXXX XXXX XXXXXXXX XXXX XXXX to collect a freight bill that belongs to one of the mall merchants. We have explained to them numerous times on the phone and via email that they have the right property wrong address. The Management Office does not accept deliveries for any merchants and is not responsible for this bill. The bill belongs to XXXX XXXX which had a seasonal store in the mall during the holidays. We have provided Synter the contact information of XXXX XXXX in order to pirsue collection of this debt and asked they cease and desist contacting this Mall Office regarding this debt- which they have ignored and is the reason we are now filing this complaint.
|
| Consumer Consent Provided |
Consent provided
|
|
|
7974655
|
2023-12-09
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Synter Resource Group, LLC.
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
I do not know
|
| Date Received |
2023-12-09
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-12-09
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3372046
|
2019-09-12
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Synter Resource Group, LLC.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Other debt
|
| Date Received |
2019-09-12
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-09-12
|
| Complaint What Happened |
Synter Resource Group, LLC is attempting to collect a debt that is not owed. It has been paid to XXXX directly. They refuse to provide proof and refuse to stop contacting us daily via phone and email.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5875244
|
2022-08-14
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Synter Resource Group, LLC.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2022-08-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-08-14
|
| Consumer Consent Provided |
Consent not provided
|
|
|
9066849
|
2024-05-21
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Synter Resource Group, LLC.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2024-05-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-05-21
|
| Complaint What Happened |
XXXX XXXX XXXX, when I was originally living at XXXXXXXX XXXX XXXX XXXX, XXXX, FL, XXXX, I received a Delivery Service Invoice from XXXX. Someone in New Jersey sent a package to an address I have no affiliation with or have done business with. I tried to dispute the charge via online when I had an online account with XXXX, and they rejected my claim. I called the XXXX Fraud Team via phone, and I was given the assurance I will no longer see another invoice. I canceled my XXXX online account, I listed my reason why, and it is confirmed my online account from XXXX is canceled.
XXXX XXXX XXXX, I receive MORE INVOICES to the XXXX address from XXXX in the mail and then two notices from their collector Synter. The total went from {$3.00} to almost {$90.00} because I refused to pay the invoice. On XX/XX/2024, I call XXXX ' Accounts Receivable Team and Synter regarding the situation and had the debt canceled. I even told the XXXX Accounts Receivable Team and I quote, " If I receive another XXXX invoice to a package I did not send, I will report this to the CFPB. '' XX/XX/XXXX, XXXX XXXX, 2024 : I receive ANOTHER INOVICE in the mail at the XXXX address from XXXX, this time to an address in XXXX, TX sent from California ( Here 's where the package was sent to : XXXX XXXX XXXX ). Tried to contact XXXX Fraud Team, and it's even more difficult to report the issue and now I get a notification telling me they will contact me within a day. Sent complaint to CFPB.
|
| Consumer Consent Provided |
Consent provided
|
|
|
12620678
|
2025-03-25
|
Electronic communications
|
Debt collection
|
|
| Issue |
Electronic communications
|
| Timely |
Yes
|
| Company |
Synter Resource Group, LLC.
|
| Product |
Debt collection
|
| Sub Issue |
You told them to stop contacting you, but they keep trying
|
| Sub Product |
Other debt
|
| Date Received |
2025-03-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-03-25
|
|
