|
11033988
|
2024-12-04
|
Didn't provide services promised
|
Debt or credit management
|
|
| Issue |
Didn't provide services promised
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Debt or credit management
|
| Sub Product |
Debt settlement
|
| Date Received |
2024-12-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-04
|
| Complaint What Happened |
I have been at Global Holdings for two and a half years, paying the amount of {$580.00} to settle my debts. Suddenly they sent me a letter saying that they no longer represent me. I thought they were going to tell me what to do because I didn't know how much I had supposedly already paid. This happened and now I am receiving calls about cards that I supposedly haven't paid for over a year. But they were taking the money from my bank and after I received the letter they took the money from my bank account again. I have been calling, emailing and leaving voicemails but they still haven't gotten back to me.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2481952
|
2017-05-11
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
Credit card debt
|
| Date Received |
2017-05-11
|
| Submitted Via |
Fax
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-05-11
|
| Consumer Consent Provided |
N/A
|
|
|
2501380
|
2017-06-04
|
Fraud or scam
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Fraud or scam
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Product |
Credit repair services
|
| Date Received |
2017-06-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-06-05
|
| Complaint What Happened |
I hired Global Client Solutions for debt consolidation and credit repair. XXXX XXXX of XXXX XXXX suddenly became my attorney representative. She promised me things that were different than what the contract stated, because the contract was just a formality. She pledged to do everything she could to help me. She never did a thing except pocket my money. The total debt was $ XXXX. The contract price was $ XXXX. They messed up and did n't send payment in to a creditor and I ended up getting a judgement against me for $ XXXX. That being said, I had already paid over $ 4K into it. So, I was now out $ XXXX. I called around XXXX of 2014 to get my " payoff quote, '' because I wanted to be out of debt and move on with my life. I found out that XXXX XXXX no longer worked there, in fact they had never heard of her, nothing had been paid or settled, all the money was gone to fees and the lady on the phone refused to send me anything in writing, but she wanted me to wire in thousands of dollars to fulfill my contract, which she told me was now $ XXXX. That 's the point that I knew all of my money was gone and that it was a scam. They had n't paid anything, nothing had been settled. The creditors were instructed to not contact me anymore, so I had no idea what was going on. Every time I called Global Client Solutions and asked for the status of progress on my accounts to be sent to me in writing, they said they would get the info to me and then never did. When I pulled my credit, the story was even worse. I was now out $ XXXX, my credit was absolutely ruined, I now had a judgment on my record that should have never been there and at this point still, my credit is so bad that I ca n't refinance my car, rent an apartment, get a job at a bank, etc ... I was trying to do the right thing by hiring an attorney to help me settle my debts. That money never went to the creditors and I never even knew for over a year that this was happening. The money I sent Global Client Solutions and XXXX XXXX, I could have used to pay necessary living expenses. One of the reasons why I wanted this service is because sometimes creditors say they will settle with you and refuse to put things in writing, so you pay them and they still say you owe money. So, I thought this service was going to straighten all of that out for me. They did none of it. I complained to the Florida XXXX against XXXX XXXX and they entered her into a diversion program. She never even notified me that she was no longer with Global Client Solutions, who has been in trouble with your institution before. I think that 's why she left, because Global Client Solutions got caught and she just took my money and ran. Secondly, I did complain to the Attorney General in Florida and they told me about the CFPB going after Global Client Solutions in 2014 for the exact same thing as they did to me. I even filed an Identity Theft Report and went to the local police station to file a police report. I realized that by proxy, XXXX XXXX and Global Client Solutions used a scam to steal my identity and collect fees from me that were meant to pay my creditors. I was promised goods and services that I never received while she represented herself and Global Client Solutions to my creditors as my representative. To me that is a very sophisticated form of identity theft. I tried to get these items removed from my credit report, since I had paid for them, but they never received the monies that XXXX stole. The credit bureaus do n't recognize this scam as identity theft yet, because it is such a complete and sophisticated scam. I did n't realize for over a year that my creditors were n't getting paid, meanwhile my credit was ruined and I had no idea, because I was paying hundreds of dollars a month for a service headed by an attorney who had the utmost fiduciary duty to me to perform the tasks she promised to do. She deliberately stole from me and my life, not just my credit, has been ruined ( no car, no job, no house, no credibility ). We live in a world where credit dictates who we are and what we have access to. She took advantage of someone who was already struggling and I thought I was being proactive in trying to responsibly fix my financial troubles. What she did should have led to her disbarment, but this being the sophisticated scam that it is, she got away with a slap on the wrist.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2724485
|
2017-11-08
|
Fraud or scam
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Tags |
Older American
|
| Issue |
Fraud or scam
|
| Timely |
No
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Product |
Credit repair services
|
| Date Received |
2017-11-08
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-11-08
|
| Complaint What Happened |
In XX/XX/XXXX, I contacted Global Client Solutions also known as XXXX XXXX XXXX, regarding resolution of 3 accounts to be made. They required deduction of {$540.00} per month from my account and told me they were going to work with the 3 accounts to pay them. Upon receiving current statements from the 3 accounts, I saw that NO funds have been transferred to the accounts to date, plus I am being charged late fees from each of the accounts, along with reducing my credit rating.
On XX/XX/XXXX, I contacted my bank to stop payments to them, and have asked Global Client Solutions for a refund of all funds they have taken.
To date, I have not heard from them
|
| Consumer Consent Provided |
Consent provided
|
|
|
2073982
|
2016-08-21
|
Deposits and withdrawals
|
Bank account or service
|
|
| Tags |
Older American
|
| Issue |
Deposits and withdrawals
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Bank account or service
|
| Sub Product |
Checking account
|
| Date Received |
2016-08-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-08-23
|
| Complaint What Happened |
On XXXX XXXX, 2016, I received a letter from XXXX XXXX XXXX that a check was presented for payment in the amount of {$110.00} from Global Client Solutions of XXXX, XXXX. I had just {$100.00} in the account so FCU returned the check and charged me a {$41.00} NSF fee. I have never ever heard of Global Client Solutions and did not write them a check or provide anyone with that name my checking account information. FCU did refund the NSF fee but I was forced to close my account since it 's obvious that someone has my check account information illegally. I want action taken against this company.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3052830
|
2018-10-22
|
Fraud or scam
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Fraud or scam
|
| Timely |
No
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Debt settlement
|
| Date Received |
2018-10-22
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-10-30
|
| Consumer Consent Provided |
N/A
|
|
|
7015299
|
2023-05-24
|
Fraud or scam
|
Money transfer, virtual currency, or money service
|
|
| Tags |
Older American
|
| Issue |
Fraud or scam
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Debt settlement
|
| Date Received |
2023-05-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-05-24
|
| Complaint What Happened |
I contacted for debt consolidation I was set up to pay ( x ) amount to take care on my debts with creditors and I paid 38 months of 42 months when I was contacted to pay more money and I said I paid what you asked for and did not pay for 3 accounts so I ask to be refunded for the money taken for this account. I was then asked to do a signature link so they can then be able to continue with the paperwork however I was lied again and when I did the signature invitation was for then to trick me for a settlement of {$180.00} when I paid about {$14000.00} and they only paid about {$1500.00} of accounts refuse to return all money taken for 3 account. More info when I get contacted. Thanks for your help in advance
|
| Consumer Consent Provided |
Consent provided
|
|
|
2577136
|
2017-07-17
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Credit card debt
|
| Date Received |
2017-07-17
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-07-18
|
| Consumer Consent Provided |
N/A
|
|
|
1562951
|
2015-09-14
|
Communication tactics
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Used obscene/profane/abusive language
|
| Sub Product |
Credit card
|
| Date Received |
2015-09-14
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-09-14
|
| Consumer Consent Provided |
N/A
|
|
|
3536925
|
2020-02-19
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Credit card debt
|
| Date Received |
2020-02-19
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-02-19
|
| Consumer Consent Provided |
N/A
|
|
|
1534293
|
2015-08-25
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Indicated committed crime not paying
|
| Sub Product |
Credit card
|
| Date Received |
2015-08-25
|
| Submitted Via |
Postal mail
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-09-02
|
| Company Public Response |
Company believes complaint caused principally by actions of third party outside the control or direction of the company
|
| Consumer Consent Provided |
N/A
|
|
|
2016036
|
2016-07-17
|
Dealing with my lender or servicer
|
Student loan
|
|
| Issue |
Dealing with my lender or servicer
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Student loan
|
| Sub Issue |
Don't agree with fees charged
|
| Sub Product |
Federal student loan servicing
|
| Date Received |
2016-07-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-07-19
|
| Consumer Consent Provided |
Consent not provided
|
|
|
4776866
|
2021-10-04
|
Dealing with your lender or servicer
|
Student loan
|
|
| Issue |
Dealing with your lender or servicer
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Student loan
|
| Sub Issue |
Received bad information about your loan
|
| Sub Product |
Federal student loan servicing
|
| Date Received |
2021-10-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-10-04
|
| Consumer Consent Provided |
Consent not provided
|
|
|
2079264
|
2016-08-24
|
Making/receiving payments, sending money
|
Bank account or service
|
|
| Issue |
Making/receiving payments, sending money
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Bank account or service
|
| Sub Product |
Other bank product/service
|
| Date Received |
2016-08-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2016-08-29
|
| Complaint What Happened |
Third party escrow company collected my money for attorneys fees, legal fees, admin fees prior to any of my debt being resolved with a credit card company,
|
| Consumer Consent Provided |
Consent provided
|
|
|
9276998
|
2024-06-17
|
Didn't provide services promised
|
Debt or credit management
|
|
| Issue |
Didn't provide services promised
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Debt or credit management
|
| Sub Product |
Debt settlement
|
| Date Received |
2024-06-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-06-17
|
| Consumer Consent Provided |
Consent not provided
|
|
|
1297615
|
2015-03-24
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Payday loan
|
| Date Received |
2015-03-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-03-24
|
| Complaint What Happened |
I received a phone call last week on XX/XX/XXXX and was told the company was Global Client Solutions. When I called the number back ( XXXX ), I got a recording that sounded as if they were saying " XXXX '' or something of that nature. I left my name and number, but never got a call back. Today, XXXX XXXX, I received a call from XXXX and XXXX. I called XXXX and was told the company they were representing was Global Solutions. They said I had borrowed money from XXXX XXXX, which I have never heard of and when I asked for more information they said I made a loan XX/XX/2011 and that they would settle it for {$430.00}. I told them I had never heard of XXXX XXXX and unless they could send me written confirmation that I had borrowed money and never paid it back, then I was not paying anybody anything. At this point, they hung up and would n't give me any more information. If I owe somebody some money they should be willing to give me documentation of the debt and prove I have never repaid it. The number that called me today ( XXXX ) called my home and also left a message with a friend of mine and I have no idea how they got that number. The number XXXX also left a message with my sister and I have no idea how they got her number. How can I make these people stop calling me if they wo n't give me any information to prove I owe money?
|
| Consumer Consent Provided |
Consent provided
|
|
|
1056880
|
2014-10-03
|
Excessive fees
|
Other financial service
|
|
| Tags |
Older American, Servicemember
|
| Issue |
Excessive fees
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Other financial service
|
| Sub Product |
Debt settlement
|
| Date Received |
2014-10-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-10-09
|
| Consumer Consent Provided |
N/A
|
|
|
8744547
|
2024-04-10
|
Charged upfront or unexpected fees
|
Debt or credit management
|
|
| Tags |
Older American, Servicemember
|
| Issue |
Charged upfront or unexpected fees
|
| Timely |
Yes
|
| Company |
GLOBAL CLIENT SOLUTIONS, LLC
|
| Product |
Debt or credit management
|
| Sub Product |
Debt settlement
|
| Date Received |
2024-04-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-04-10
|
| Consumer Consent Provided |
Consent not provided
|
|
