5914750
|
2022-08-25
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
Issue |
Took or threatened to take negative or legal action
|
Timely |
Yes
|
Company |
Turning Point Solutions LLC
|
Product |
Debt collection
|
Sub Issue |
Threatened to sue you for very old debt
|
Sub Product |
Payday loan debt
|
Date Received |
2022-08-25
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-08-25
|
Company Public Response |
Company believes complaint caused principally by actions of third party outside the control or direction of the company
|
Complaint What Happened |
Capital Solutions continues to call and harrass me over a debt that is way past the statute of limitations. I have requested numerous times that they not call anymore, they refuse to stop calling.
I am continually being told they are going to process my paperwork and serve me over a debt lawsuit.
|
Consumer Consent Provided |
Consent provided
|
|
5236079
|
2022-02-18
|
Problem with the payoff process at the end of the loan
|
Payday loan, title loan, or personal loan
|
|
Tags |
Older American, Servicemember
|
Issue |
Problem with the payoff process at the end of the loan
|
Timely |
Yes
|
Company |
Turning Point Solutions LLC
|
Product |
Payday loan, title loan, or personal loan
|
Sub Product |
Personal line of credit
|
Date Received |
2022-02-18
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-03-08
|
Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
Consumer Consent Provided |
N/A
|
|
840408
|
2014-05-06
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Turning Point Solutions LLC
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
Credit card
|
Date Received |
2014-05-06
|
Submitted Via |
Phone
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-05-09
|
Consumer Consent Provided |
N/A
|
|
1197816
|
2015-01-16
|
Improper contact or sharing of info
|
Debt collection
|
|
Issue |
Improper contact or sharing of info
|
Timely |
Yes
|
Company |
Turning Point Solutions LLC
|
Product |
Debt collection
|
Sub Issue |
Contacted employer after asked not to
|
Sub Product |
I do not know
|
Date Received |
2015-01-16
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-01-20
|
Consumer Consent Provided |
N/A
|
|
731029
|
2014-02-25
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Turning Point Solutions LLC
|
Product |
Debt collection
|
Sub Issue |
Threatened to take legal action
|
Sub Product |
I do not know
|
Date Received |
2014-02-25
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-02-27
|
Consumer Consent Provided |
N/A
|
|
2765274
|
2017-12-27
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Turning Point Solutions LLC
|
Product |
Debt collection
|
Sub Issue |
Used obscene, profane, or other abusive language
|
Sub Product |
Other debt
|
Date Received |
2017-12-27
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-01-06
|
Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
Consumer Consent Provided |
Consent not provided
|
|
917852
|
2014-06-30
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Turning Point Solutions LLC
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Payday loan
|
Date Received |
2014-06-30
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
Yes
|
Date Sent To Company |
2014-06-30
|
Consumer Consent Provided |
N/A
|
|
1243389
|
2015-02-17
|
Taking/threatening an illegal action
|
Debt collection
|
|
Issue |
Taking/threatening an illegal action
|
Timely |
Yes
|
Company |
Turning Point Solutions LLC
|
Product |
Debt collection
|
Sub Issue |
Threatened arrest/jail if do not pay
|
Sub Product |
I do not know
|
Date Received |
2015-02-17
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-02-24
|
Consumer Consent Provided |
N/A
|
|
1118981
|
2014-11-17
|
Charged fees or interest I didn't expect
|
Payday loan
|
|
Issue |
Charged fees or interest I didn't expect
|
Timely |
Yes
|
Company |
Turning Point Solutions LLC
|
Product |
Payday loan
|
Date Received |
2014-11-17
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-11-20
|
Consumer Consent Provided |
N/A
|
|
6758568
|
2023-03-29
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Turning Point Solutions LLC
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
I do not know
|
Date Received |
2023-03-29
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-03-29
|
Consumer Consent Provided |
Consent not provided
|
|
1049391
|
2014-09-29
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Turning Point Solutions LLC
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
I do not know
|
Date Received |
2014-09-29
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
Yes
|
Date Sent To Company |
2014-10-06
|
Consumer Consent Provided |
N/A
|
|
6930950
|
2023-05-04
|
Written notification about debt
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
Turning Point Solutions LLC
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
I do not know
|
Date Received |
2023-05-04
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-05-04
|
Consumer Consent Provided |
N/A
|
|
5907228
|
2022-08-23
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Turning Point Solutions LLC
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
Payday loan debt
|
Date Received |
2022-08-23
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-08-23
|
Consumer Consent Provided |
Consent not provided
|
|
6006052
|
2022-09-22
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Turning Point Solutions LLC
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
Other debt
|
Date Received |
2022-09-22
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-09-22
|
Complaint What Happened |
Advanced Capital Solutions is a debt collector XXXX.
We are trying to collect a LEASE TO OWN debt that you owe to XXXX. We will use any information you give us to help collect the debt.
Our information shows : You had an account now owned by XXXX XXXX from XXXX with account number XXXX.
Opened on XX/XX/XXXX As of XX/XX/XXXX you owe : {$1200.00} You do have an option to settle or you can click on our portal link to customize a payment plan that fits your financial needs.
The information that you'll need to create an account and view your information is as follows : Reference Number : XXXX Last name : XXXX XXXX
|
Consumer Consent Provided |
Consent provided
|
|