|
6599936
|
2023-02-21
|
Communication tactics
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Used obscene, profane, or other abusive language
|
| Sub Product |
Payday loan debt
|
| Date Received |
2023-02-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-03-16
|
| Complaint What Happened |
Email sent to Global Trust Management LLC : I received a call yesterday ( XX/XX/XXXX ) from someone ( female ) indicating they are a subcontractor of your agency ( Global Trust Management LLC ) regarding a debt from XXXX XXXX XXXX // XXXX XXXX I explained to your representative that I do not ever recall having any activities or taking a loan out with XXXX XXXX XXXX Your representative refused to listen to me stating that if I did not pay a debt which was around {$900.00} today that I would be sued and an additional {$2500.00} would be added to the debt. As I explained to your representative I need to verify this debt as this is the first time I am hearing about it and I am not just going to pay your agency money on the spot as this is straight up extortion for money, as I do not recall ever having this loan/debt which according to your representative was from XXXX. She provided me with a telephone number for XXXX XXXX XXXX who I called and the person stated the debt was only {$580.00} ( {$500.00} original loan and {$85.00} late fee ). The XXXX XXXX XXXX representative also said that if someone was asking for more than the original debt it may be a scam and not to pay it and that they do not have anything to do with XXXX. I called your representative back and explained this to them, they got extremely nasty with me stating they would have law enforcement serve me paperwork and she would have me taken to court. I told her I wanted more information to determine if this debt was mine and she again got nasty saying " that is fine, we will move forward with suing me and putting a lien on my social security number. '' As I explained to your representative, if this debt is mine I would be happy to pay the {$580.00} that XXXX XXXX XXXX alleges is my debt, however, I want information to prove this is my debt. As I explained to both XXXX XXXX XXXX and your representative, I have been the victim of identity fraud in the past by someone who lives in XXXX, FL who uses my social security number, and have had my information stolen several times from various data breaches such as the U.S. Govt Office of Personnel Management, etc. so I am not sure this is a valid debt on my part. With that being said, I want your agency to stop attempting to extort money from me via harassing threats and I want your agency to provide me via mail that this is in fact my debt. If this information is provided to me verifying this is my debt, I will agree to pay the {$580.00} in a lump sum payment. Additionally, I want your agency to stop calling relatives of mine and my working location in which your agency is providing them information about me to include that I have a debt ( which is unverified ), and that legal action is pending against me, which is a violation of FDCPA. I only wish to be contacted via the mailing address and cell number I provided your agency.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2291154
|
2017-01-16
|
Improper contact or sharing of info
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Improper contact or sharing of info
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Talked to a third party about my debt
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2017-01-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2017-01-16
|
| Complaint What Happened |
The debt collector does not identify himself as a licensed or authorized debt collector. He identify himself as XXXX and the company who is working for, is ; XXXX, XXXX with address at : XXXX, XXXX, Florida XXXX with phone number : XXXX. This company acquired my debt of {$500.00} from XXXX. Because I did n't reach a payment agreement with XXXX XXXX he breached my online privacy and took personal information from my system ( names and phone numbers of friends, relatives and clients ) and he is calling every one of them to talk about my debt and leaving me message with them and recommended everybody to call me and talk to me about my debt obligation.
|
| Consumer Consent Provided |
Consent provided
|
|
|
907143
|
2014-06-23
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
I do not know
|
| Date Received |
2014-06-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-06-23
|
| Consumer Consent Provided |
N/A
|
|
|
1044382
|
2014-09-25
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Credit card
|
| Date Received |
2014-09-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-10-01
|
| Consumer Consent Provided |
N/A
|
|
|
625802
|
2013-12-09
|
Communication tactics
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2013-12-09
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2013-12-30
|
| Consumer Consent Provided |
N/A
|
|
|
844920
|
2014-05-09
|
Taking/threatening an illegal action
|
Debt collection
|
|
| Issue |
Taking/threatening an illegal action
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Threatened arrest/jail if do not pay
|
| Sub Product |
Payday loan
|
| Date Received |
2014-05-09
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-05-09
|
| Consumer Consent Provided |
N/A
|
|
|
2278780
|
2017-01-07
|
Problems when you are unable to pay
|
Consumer Loan
|
|
| Issue |
Problems when you are unable to pay
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Consumer Loan
|
| Sub Product |
Installment loan
|
| Date Received |
2017-01-07
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2017-01-10
|
| Consumer Consent Provided |
Consent not provided
|
|
|
1248229
|
2015-02-19
|
Improper contact or sharing of info
|
Debt collection
|
|
| Issue |
Improper contact or sharing of info
|
| Timely |
No
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Contacted employer after asked not to
|
| Sub Product |
I do not know
|
| Date Received |
2015-02-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-02-19
|
| Consumer Consent Provided |
N/A
|
|
|
3009649
|
2018-09-04
|
Written notification about debt
|
Debt collection
|
|
| Tags |
Older American, Servicemember
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Notification didn't disclose it was an attempt to collect a debt
|
| Sub Product |
Payday loan debt
|
| Date Received |
2018-09-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-09-04
|
| Complaint What Happened |
To whom it may concern concern at CFPB, this letter is being sent in response to An Unverfied Anauthorize Collection Account that was placed on my Credit File with XXXX, XXXX and XXXX The 3 Credit Bureaus Repositories More importantly due to the Company XXXX XXXX XXXX, I never received Validation of this action place on my credit file no one Notified me via registered mail of this Unverfied Collection in my credit file Report XXXX XXXX, and XXXX.the alleged month and year XX/XX/2016 of amount $ XXXXplease be advised this Account was never Verified And because of the Derogatory activity It has done great damage to my credit score since this company never attended to contact be directly by USPS Mail.as to the authenticity of this Unverfied debt a notice was sent pursuant to the Fair Credit Collection Act ,15USC 1692g Sec.809 ( b ) that there claim was is Disputed, and validation was requested on my end since I was never informed of this unfortunate unverfied Derogatory marks I initiated a Request for Legal proof a request for proper documents and Signiture or contract, this is a Violation of the FCRAct Violation of Fair Debt Collection Practice Act Defamation of Character, I sent this request to XXXX XXXX XXXX XXXX this account was Charged off in my credit report this invalidated Charge off has Drastically impacted my good credit and has severly tarnish my good credit history.a Defamation act a will full act by a company that refurses to validate this unverfied Account XXXX XXXX XXXX. use Predetory Collection tactics by continued phone messages that I recorded for my records as Documents For future Litigation If they continue there phone calls, to myself and my family I am a XXXX XXXX Veteran totally XXXX when a collection company calls and treatening messages of filing with authority and having my XXXX Wages Garnish this is against the Law in Violation of the Fair Credit Reporting Act : published and Unauthorized Collection In my Personal Credit File with out giving me a chance to challenge this erroneous Act. I do not take this lighty and I also believe my rights were violated the this unjustly act therefore I again Sent XXXX XXXX XXXX who I believe was Charged off and sold to a third party Collections agency Called Global Trust Management LLC. please note : I want this coming to stop with there Collection activity for 2 years this company Never attempted to Contact me only unlicensed phone calls if they continue I will seek Advice of an attorney. Thank you.
|
| Consumer Consent Provided |
Consent provided
|
|
|
7994505
|
2023-12-13
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
You told them to stop contacting you, but they keep trying
|
| Sub Product |
I do not know
|
| Date Received |
2023-12-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-12-13
|
| Complaint What Happened |
On XXXX XXXX a little after XXXX est calling my employer and asking for my personal information from my manager. My manager has talk to me and said XXXX this has to stop and its not tolerated. My manager stood next to me as I talk to whoever is constantly calling and harassing me and my manager. As this person trying to say my name and social security number I said stop right there you need to stop calling me here at my job and I can lose my job because whoever you was told several months ago and was told to your supervisor that to please stop calling me at my job.
When they called me before several months ago and my boss told me who are those people I told my boss that I dont know plus he talked with rude language and told me that you dont have and cant do any f : :king to me and hung up on me. My boss was there and is my witness to this call few months earlier. I am afraid to lose my job because of the harassment calls. Also let me add this they called this morning asking for again XXXX around XXXX am asking for my personal information from my boss and his emails and mines.
|
| Consumer Consent Provided |
Consent provided
|
|
|
7633094
|
2023-10-03
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
I do not know
|
| Date Received |
2023-10-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-10-03
|
| Complaint What Happened |
I made a loan with XXXX XXXX and it was collected in 2019 by GLOBAL TRUSTS And they are still fighting to delete my negative account and you do not TAKE ACTION IN THE CASE, what is happening???
|
| Consumer Consent Provided |
Consent provided
|
|
|
6712676
|
2023-03-17
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Threatened or suggested your credit would be damaged
|
| Sub Product |
I do not know
|
| Date Received |
2023-03-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-04-13
|
| Consumer Consent Provided |
Other
|
|
|
2485090
|
2017-05-16
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
Payday loan debt
|
| Date Received |
2017-05-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-05-16
|
| Complaint What Happened |
I received a call from XXXX XXXX of Global Trust Management today stating he previously left a mesage with XXXX XXXX in regards to the debt. I explained that I had not receieved any message. He then wanted me to provide my date of birth, I told him due to the amount of identity fraud I refuse to identify any information and all communication should be through the mail. He stated he needed to verify my identity before discussing the debt. I again refused and asked him to send all correspondence through the mail. He stated the address and I said yes send all replies via mail. He then proceeded to discuss a debt stating I do n't have a paid in full letter and he is reaching out one last time before he decides what to do with it. I have heard nothing from this company or gentleman nor have I received correspondence un the mail in order to dispute. He then became belligerent at which time I disconnected the call.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3688438
|
2020-06-08
|
Communication tactics
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Used obscene, profane, or other abusive language
|
| Sub Product |
Payday loan debt
|
| Date Received |
2020-06-08
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-06-12
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3426901
|
2019-11-04
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Payday loan debt
|
| Date Received |
2019-11-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-11-04
|
| Complaint What Happened |
The first contact I had with this company they called me at my place of employment and stated that if since i was not going to validate my personal information to forwarded them to my HR for wage garnishment.I asked them not to call me at my place of work. They have called again and said told coworkers that there is a case filed against me, they call call from different number but leave the same callback number to call. They have called me from a XXXX XXXX number and a XXXX number and the company is based in XXXX.
Global Trust Management also goes by XXXX XXXX and I have tried to explain to them that the online loan that they are trying to collect on from XXXX XXXX XXXX which is unlicensed in the state of Florida and I have a letter from the Division of Consumer Finance in XXXX that confirms that they are unlicensed and that makes XXXX XXXX XXXX uncollectable and unenforceable in the state of Florida. I have paid more than the principle amount on this loan.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3306920
|
2019-07-15
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Payday loan debt
|
| Date Received |
2019-07-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-07-15
|
| Complaint What Happened |
XXXX says that the comfortable collection Global Trust Management is responsible for not removing my negative negative, paid a long time ago.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6788165
|
2023-04-03
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
Other debt
|
| Date Received |
2023-04-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-04-03
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3925065
|
2020-10-29
|
Threatened to contact someone or share information improperly
|
Debt collection
|
|
| Issue |
Threatened to contact someone or share information improperly
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Contacted your employer
|
| Sub Product |
I do not know
|
| Date Received |
2020-10-29
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-10-29
|
| Consumer Consent Provided |
Consent not provided
|
|
|
2830412
|
2018-03-01
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Tags |
Older American, Servicemember
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Payday loan debt
|
| Date Received |
2018-03-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-03-01
|
| Consumer Consent Provided |
Consent not provided
|
|
|
1307972
|
2015-03-31
|
Improper contact or sharing of info
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Improper contact or sharing of info
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Contacted me after I asked not to
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2015-03-31
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-04-17
|
| Complaint What Happened |
CLOBAL ONE ISCALLING MY CO-WORKERS AS WELL LEAVING NOTES TO THEM HARRASSING ME AM TRYING NOT EXPLODE ON THEM ON MY JOB. USING DIFFERENT NUMBERS EVEN GOING TO MY MOTHER 'S HOUSE WHEN I THEM TOLD THEM I DO N'T STAY THERE. THEY BEEN CALLING ME FROM XXXX,XXXX,XXXX XXXX AND XXXX. THE XXXX NUMBER SHOULD BE THEY MAIN NUMBER. I WISH I COULD SUE THEM FOR HARRASSING ME ON MY JOB CALLING ME XXXX TIMES.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5902701
|
2022-08-22
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Global Trust Management LLC
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
I do not know
|
| Date Received |
2022-08-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-08-22
|
| Complaint What Happened |
I've put a report out on this last year, but the calls are staring up again, so I am reporting again.
I receive multiple calls a day from Global Trust Management. They are trying to reach a man by the name of XXXX XXXX and are leaving his personal information, as well as informing me that they are a debt collector and trying to get in contact with him. Few issues with that, XXXX. My number has never been associated or displays as owned by an XXXX XXXX, which supports the claims others make of their harassing methods to get in contact with their target. XXXX. They claim that the ACA or Affordable Care Act is what they go by to set parameters for their calls and information they can leave on a voice mail, stating " As far as a voice message what you may have heard was what is called a foti messages which does not disclosure who we are attempting to reach therefore is found to be a approved voicemail by the ACA. '' Well that has clearly been violated as I know exactly who they are trying to reach. XXXX. In this case they are contacting people who are in no way related to their target, yet last year when I called back to ask them to stop calling me they requested my date of birth and social security number just to put in a request for them to stop contacting me. In what world is it okay to ask that kind of personal information to simply request not to be called? I absolutely did not give it to them, but others may not be inclined to withhold that information.XXXX. They call multiple times and often in quick succession. I have been in meetings where I get up to XXXX calls in a row and it is just embarrassing to have to say, " excuse me I have to silence my otherwise normally dead quiet phone because I get harassed by a debt collection company that is trying to reach some guy I have never met. '' Aside from my personal experience it seems most who have had run in 's with this company are continuously harassed, subjected to fear tactics to immediately pay money or be served papers, the company has slandered people or ruined their image to their employers, family, and friends ( again violating the ACA act they claim is their guidelines for calling ) by telling them they are trying to get in contact with their employee or family member or will be calling the police to arrest said person, which I'm sure they don't have the authority to do none the less say they are trying to contact someone and if they can't they will then send the police.
And to address information found in the companies XXXX XXXX Replies : They need to be disclosing what type of company they are prior to requesting a date of birth or social security number.
They claim per a XXXX XXXX " Thank you for your inquiry. According to federal law we are not allowed to disclose that we are a debt collector until we verify that we are talking to the correct party. So proper protocol is to ask for the customer and verify either DOB, SSN or customer address. If you wish to find out exactly why we are calling you are more than welcome to contact our site director at XXXX. Or tell free at XXXX ext XXXX. '' However, per ConsumerFinance.Gov the FDCPA states the following : It is always your choice whether to provide any information to a debt collector, even a legitimate one, including whether to verify your identity. There is information you can request to help you confirm that they are a legitimate debt collector and protect yourself from a debt collection or identity theft scam : Their name Company name Address Call-back phone number Website URL State license number, if available as not all states license collectors Again, if they are calling themselves a debt collection agency, they need to be painfully aware of the laws and legislation they need to be following and adhere to it. You are dealing with peoples livelihood 's here, you can't be operating a business on vague knowledge of any of the policy that applies to you.
|
| Consumer Consent Provided |
Consent provided
|
|
