|
3914984
|
2020-10-23
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
No
|
| Company |
Association Capital Resources, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Other debt
|
| Date Received |
2020-10-23
|
| Submitted Via |
Web
|
| Company Response |
Untimely response
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-10-23
|
| Complaint What Happened |
An associate of XXXX ( XXXX XXXX ) reached out to me on XX/XX/XXXX on a past due balance for the 2nd part of my HOA assessment. I made efforts to reach out to the HOA mgmt company on XX/XX/XXXX for remit information ( via email as that's how we've previously corresponded ) so that I could make the payment on time but it appears communications on both ends was not received. Initially I thought I had paid for this as some time had passed and I did not hear from them but the HOA mgmt company claims they sent a couple letters that I will say was never received.
Either way they sent me to collections and we end up here dealing with XXXX. I understood my dues were not paid and sent XXXX a payment of {$240.00} the same day. XXXX tacked on an extra {$440.00} of their own fees to the ledger and I have been disputing yet they insist they will continue to pursue those dues.
I reached out the HOA mgmt company and they were aware I was in collections and told me the amount they sold to the agency was for approximately {$220.00} plus {$10.00} in interest. They also seemed a bit surprised when I mentioned the additional fees that XXXX was trying to charge me. I've relayed this information to XXXX who is noting it for my file but also says they will continue to pursue those additional fees even though I've paid the initial debt due to them already.
This is really an unfair practice, the fees are flat amounts and end up being more than double the initial debt. Times are tough under this pandemic and trying to charge someone more than double a debt they were owed is egregious. Please help as I believe this is really taking advantage of the debtor.
|
| Consumer Consent Provided |
Consent provided
|
|
|
1693181
|
2015-12-11
|
Disclosure verification of debt
|
Debt collection
|
|
| Issue |
Disclosure verification of debt
|
| Timely |
Yes
|
| Company |
Association Capital Resources, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Right to dispute notice not received
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2015-12-11
|
| Submitted Via |
Postal mail
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2015-12-16
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Consumer Consent Provided |
N/A
|
|
|
1071919
|
2014-10-15
|
Improper contact or sharing of info
|
Debt collection
|
|
| Issue |
Improper contact or sharing of info
|
| Timely |
Yes
|
| Company |
Association Capital Resources, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Contacted employer after asked not to
|
| Sub Product |
Mortgage
|
| Date Received |
2014-10-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2014-10-23
|
| Consumer Consent Provided |
N/A
|
|
|
1832856
|
2016-03-15
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
No
|
| Company |
Association Capital Resources, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2016-03-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2016-04-30
|
| Consumer Consent Provided |
Consent not provided
|
|
|
1531713
|
2015-08-22
|
Disclosure verification of debt
|
Debt collection
|
|
| Issue |
Disclosure verification of debt
|
| Timely |
Yes
|
| Company |
Association Capital Resources, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Not given enough info to verify debt
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2015-08-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2015-08-31
|
| Complaint What Happened |
I had an hoa payment due to my association I 've made several attempts to pay it but each time was directed in the wrong direction then they advised me they sent it to collection the collections company sent a letter XXXX month ago with no numbers to contact them got a letter yesterday and decided to go on a search for their number found it and the told me the amount I owe now is over double what I actually owed in the first place I do n't think those fees are fair considering it 's only been in collection XXXX months and they would n't work with me can you help?
|
| Consumer Consent Provided |
Consent provided
|
|
|
1226757
|
2015-02-05
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
No
|
| Company |
Association Capital Resources, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2015-02-05
|
| Submitted Via |
Web
|
| Company Response |
Closed
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-02-09
|
| Consumer Consent Provided |
N/A
|
|
|
2122837
|
2016-09-20
|
Taking/threatening an illegal action
|
Debt collection
|
|
| Issue |
Taking/threatening an illegal action
|
| Timely |
No
|
| Company |
Association Capital Resources, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Seized/Attempted to seize property
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2016-09-20
|
| Submitted Via |
Web
|
| Company Response |
Untimely response
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-10-24
|
| Complaint What Happened |
XXXX has continued to contact me illegally even though I have repeatedly asked that they not do so. They have also continued to send correspondence by mail. Today on a call they threatened to place a lien on my property and lobby the XXXX to attempt to foreclose. My original XXXX assessment was {$290.00} in XXXX. As of XXXX/XXXX/2016, XXXX Resources have added so many charges that my current bill is {$900.00}. It is absolutely unfathomable that a company can add over {$600.00} in collection cost in 6 months. The XXXX was not considered delinquent until XXXX. The American citizen is being fleeced by organizations such as this.
|
| Consumer Consent Provided |
Consent provided
|
|
|
1438908
|
2015-06-25
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
No
|
| Company |
Association Capital Resources, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Threatened to take legal action
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2015-06-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2015-06-30
|
| Consumer Consent Provided |
Consent not provided
|
|
|
1214232
|
2015-01-28
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
Association Capital Resources, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2015-01-28
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2015-02-04
|
| Consumer Consent Provided |
N/A
|
|
|
1813962
|
2016-03-02
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
Association Capital Resources, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
I do not know
|
| Date Received |
2016-03-02
|
| Submitted Via |
Referral
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-03-09
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Consumer Consent Provided |
N/A
|
|
