|
10748248
|
2024-11-10
|
Applying for a mortgage or refinancing an existing mortgage
|
Mortgage
|
|
| Issue |
Applying for a mortgage or refinancing an existing mortgage
|
| Timely |
No
|
| Company |
AMERICAN BANCSHARES MORTGAGE, LLC
|
| Product |
Mortgage
|
| Sub Issue |
Loan estimate or other related disclosures
|
| Sub Product |
FHA mortgage
|
| Date Received |
2024-11-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-11-15
|
| Complaint What Happened |
First off, I would like to explain the corruption in south Florida with police officers and the sheriff department. Every person, vendor, financial entity are in communication with an officer utilizing a sophisticated technology to predict and anticipate everything we do on a daily basis. Our school system, banking institutions, credit bureaus, mortgage or loan lenders etc. are doing what they are told to do following the instructions the officers give them. It's a major corruption in Florida.
I submitted an application for a mortgage with American Bancshares Mortgage LLC, the loan officer name is XXXX XXXX his phone : XXXX. The application process does not affect the credit score upon a soft credit pull. Last month I submitted the application, and my credit score remain the same it actually increased 3 points. XXXX XXXX increased to XXXX, XXXX XXXX, XXXX XXXX but increased to XXXX. On XX/XX/year>, I was scheduled for a loan application review. Which I was approved for. However, was informed by XXXX XXXX, his exact words were ( he can not approve me for a single-family home I will be living in a 2-bedroom condo located in XXXX ). He could only approve me for a {$160000.00} loan.
When he told me that I knew he was redlining me and told what to do by the officer he was in communication with. I respectfully decline the loan which had no impact to my credit score. However, on Friday I did notice before the application review my XXXX credit score dropped XXXX points now XXXX displays XXXX credit score. I believe he had something to do with it.
Based upon my credit score and financial documentation I can be approved for an FHA loan up to $ XXXX {$300000.00}.
I know a handful of people right now approved for an FHA loan worth {$350000.00} and work at a Labor construction pool and on section XXXX.
He also informed me the side money I make as a licensed private detective which are documented on my merchant square account can not be counted as a form of income because it's not documented on my income taxes. Most banks asked for side income although my side income can is documented.
I believed the officer he is communication with told him not to approve me for a loan worth {$200000.00} or more. Because single family homes prices have dropped significantly with no HOA to pay. XXXX XXXX, XXXX, XXXX XXXX 3beds, 3 baths homes available in that range. Plus, the first-time homeowners grant would apply to it. The city of XXXX XXXX and XXXX offers up to $ XXXX {$100000.00} in grants.
Listen I was born in this country I am not an immigrant. I should not be experiencing none of this. Immigrants migrate into this country illegally and are able to get over {>= $1,000,000} in home loans working at XXXX XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
3356736
|
2019-08-28
|
Trouble during payment process
|
Mortgage
|
|
| Issue |
Trouble during payment process
|
| Timely |
Yes
|
| Company |
AMERICAN BANCSHARES MORTGAGE, LLC
|
| Product |
Mortgage
|
| Sub Product |
Conventional home mortgage
|
| Date Received |
2019-08-28
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-09-23
|
| Consumer Consent Provided |
N/A
|
|
|
10006616
|
2024-09-03
|
Trouble during payment process
|
Mortgage
|
|
| Issue |
Trouble during payment process
|
| Timely |
Yes
|
| Company |
AMERICAN BANCSHARES MORTGAGE, LLC
|
| Product |
Mortgage
|
| Sub Issue |
Private mortgage insurance (PMI)
|
| Sub Product |
Conventional home mortgage
|
| Date Received |
2024-09-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-09-03
|
| Consumer Consent Provided |
Consent withdrawn
|
|
|
7503665
|
2023-09-06
|
Struggling to pay mortgage
|
Mortgage
|
|
| Issue |
Struggling to pay mortgage
|
| Timely |
Yes
|
| Company |
AMERICAN BANCSHARES MORTGAGE, LLC
|
| Product |
Mortgage
|
| Sub Issue |
An existing modification, forbearance plan, short sale, or other loss mitigation relief
|
| Sub Product |
Conventional home mortgage
|
| Date Received |
2023-09-06
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-09-06
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7021489
|
2023-05-25
|
Trouble during payment process
|
Mortgage
|
|
| Tags |
Older American, Servicemember
|
| Issue |
Trouble during payment process
|
| Timely |
Yes
|
| Company |
AMERICAN BANCSHARES MORTGAGE, LLC
|
| Product |
Mortgage
|
| Sub Product |
VA mortgage
|
| Date Received |
2023-05-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-05-25
|
| Consumer Consent Provided |
Other
|
|
|
8803707
|
2024-04-19
|
Closing on a mortgage
|
Mortgage
|
|
| Issue |
Closing on a mortgage
|
| Timely |
Yes
|
| Company |
AMERICAN BANCSHARES MORTGAGE, LLC
|
| Product |
Mortgage
|
| Sub Issue |
Closing disclosure or other related disclosures
|
| Sub Product |
Conventional home mortgage
|
| Date Received |
2024-04-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-04-19
|
| Complaint What Happened |
16 CFR 433.1 ( d ) Purchase money loan. A cash advance which is received by a consumer in return for a Finance Charge within the meaning of the Truth in Lending Act and Regulation Z, which is applied, in whole or substantial part, to a purchase of goods or services from a seller who ( 1 ) refers consumers to the creditor or ( 2 ) is affiliated with the creditor by common control, contract, or business arrangement.
According to this code, when I closed on my mortgage on XX/XX/21 .There was a check issued with my name on it and the Lender failed to give it to me. Now I demand that check to be given back to me.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3914927
|
2020-10-23
|
Applying for a mortgage or refinancing an existing mortgage
|
Mortgage
|
|
| Issue |
Applying for a mortgage or refinancing an existing mortgage
|
| Timely |
Yes
|
| Company |
AMERICAN BANCSHARES MORTGAGE, LLC
|
| Product |
Mortgage
|
| Sub Product |
Conventional home mortgage
|
| Date Received |
2020-10-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-10-23
|
| Complaint What Happened |
In early XX/XX/2020, my spouse and I found a home we were interested in purchasing. We had secured our financing with XXXX XXXX and were ready to move forward with putting in an offer on the property. My realtor reached out to the selling agent and was told we must use their lender.
I was very concerned and voiced my opposition because I did not want to begin the process again, and we were happy with our lender and the work she had done for us. My realtor advised me that this was illegal for them to force us to use their lender but because we loved the home we decided to go through the process.
On XX/XX/2020 ; my agent received the lenders information via email, and forwarded it to me to apply.
My spouse and I applied to the mortgage, and once the application was completed the lender ) reached out. We spoke and I informed her that we had already secured financing with XXXX XXXX, and she told me that " If we did not use her services, she would not recommend to the seller to accept our offer, because she wants the business. '' She also stated that the seller relies on her recommendations on what deals to take, and that we would not get the house if we did not use her.
This was extremely off-putting ; however we wanted the house and went through the process to apply for a mortgage with American Bancshares even though we wanted to continue our business with XXXX XXXX.
We have now closed on the house, and have lived here for a month ; and I am getting emails from the lender stating they are selling the mortgage to an investor and we need additional flood insurance.
I informed them that I would not be purchasing any additional coverage, and that the purchase of the investor is not my issue.
This entire deal has felt extremely shady ; and even after closing things don't feel quite right.
I have spoken to my new neighbors and many have had similar experiences.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4395678
|
2021-05-21
|
Closing on a mortgage
|
Mortgage
|
|
| Tags |
Older American
|
| Issue |
Closing on a mortgage
|
| Timely |
No
|
| Company |
AMERICAN BANCSHARES MORTGAGE, LLC
|
| Product |
Mortgage
|
| Sub Product |
Conventional home mortgage
|
| Date Received |
2021-05-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-05-21
|
| Company Public Response |
Company believes complaint caused principally by actions of third party outside the control or direction of the company
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3780291
|
2020-08-05
|
Closing on a mortgage
|
Mortgage
|
|
| Issue |
Closing on a mortgage
|
| Timely |
Yes
|
| Company |
AMERICAN BANCSHARES MORTGAGE, LLC
|
| Product |
Mortgage
|
| Sub Product |
FHA mortgage
|
| Date Received |
2020-08-05
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-08-05
|
| Consumer Consent Provided |
Consent not provided
|
|
|
8555700
|
2024-03-16
|
Trouble during payment process
|
Mortgage
|
|
| Issue |
Trouble during payment process
|
| Timely |
Yes
|
| Company |
AMERICAN BANCSHARES MORTGAGE, LLC
|
| Product |
Mortgage
|
| Sub Issue |
Trying to communicate with the company to fix an issue while managing or servicing your loan
|
| Sub Product |
Conventional home mortgage
|
| Date Received |
2024-03-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-03-16
|
| Company Public Response |
Company believes the complaint provided an opportunity to answer consumer's questions
|
| Complaint What Happened |
On XXXX, I have contacted the loss mitigation department for American bancshares to assist with unblocking my online account that is blocked from making payments due to being in the state program and receiving state funds from XXXX. The state stopped making payments in XXXX and I have contacted Americbanc shares to inform that I am trying to make my mortgage payment for XXXX and refuse to pay the fee for making the payment over the phone when online its free. My mortgage payment is late after today XX/XX/15 and no resolution. I have called multiple times today to the department and call gets disconnected or there was a large call volume. The several agents that I have spoken to have informed me to allow XXXX business days since I told them that the state stopped making payments and its past that time frame and my account is still blocked. I have requested to speak to a supervisor several times and keep being told that one will call me back but never do. It is very frustrating and upsetting that in order for me to get some type of resolution with my mortgage lender, I have to make a claim through the consumer finance because nobody in XXXX XXXX shares wants to help or find a resolution to ensure that I can make my payment on time. Instead, I feel that they would rather try to charge me a late fee when on XX/XX/15, I have been unsuccessful trying to get someone on the line to assist. It is a headache dealing with this mortgage company that can never provide any resolution and dont care about their clients or customers.
|
| Consumer Consent Provided |
Consent provided
|
|
