|
10929996
|
2024-11-25
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
I do not know
|
| Date Received |
2024-11-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-11-25
|
| Consumer Consent Provided |
Consent not provided
|
|
|
2789966
|
2018-01-23
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
I do not know
|
| Date Received |
2018-01-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-01-23
|
| Complaint What Happened |
Repeated threat calls to my other phone XXXX and cell XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
2778694
|
2018-01-11
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
You told them to stop contacting you, but they keep trying
|
| Sub Product |
I do not know
|
| Date Received |
2018-01-11
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-01-22
|
| Complaint What Happened |
Collector keeps calling requesting action to mail document to my home I have called and asked to stop calling someone else that I do n't talk to and they wo n't stop
|
| Consumer Consent Provided |
Consent provided
|
|
|
8157080
|
2024-01-15
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Tags |
Older American, Servicemember
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Telecommunications debt
|
| Date Received |
2024-01-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-01-15
|
| Complaint What Happened |
I submitted a complaint ID XXXX dated XX/XX/XXXXXXXX for XXXX XXXX XXXX and they never responed. Now, Apelles collection has send two letter dated XX/XX/XXXXXXXX which I called them and explained I have already file a claim with CFPB about XXXX. Now, XX/XX/XXXXXXXX Apelles sent a new letter with invoice dated XX/XX/XXXX. What I found on XXXX dated XX/XX/XXXXXXXX is that they claim customer cancel-termination chg ( XX/XX/XXXX to XXXX no other printed. However, I never call to cancal my service on XX/XX/XXXX.
XXXX they came to reconnect service because they were issues with XXXX always stating I was late on payments which was never the case.
XXXX stopped undating my service and the alarm would go off every night from midnight to morning until I disable the equipment. Therefore XXXX canceled my service XX/XX/XXXX.
|
| Consumer Consent Provided |
Consent provided
|
|
|
8513285
|
2024-03-09
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
I do not know
|
| Date Received |
2024-03-09
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-03-09
|
| Complaint What Happened |
I recieved a letter to pay a amount to Apelles Now. I have no business with, no contractual agreement nor have I recieved proper discloure to opt out of this type of adverse reaction per : XXXX XXXX XXXX - FORM OF NOTICE TO CONSUMER ; OPT OUT METHOD. This leads me to believe that my personal business and information was compromised and shared which is a violation of : Fair Credit Reporting Act : XXXX XXXX XXXX - IDENTITY THEFT & SEC. XXXX AFFILIATE SHARING *** THIS IS YOUR NOTICE TO CEASE & DESIST ( ALL ) COMMUNICATIONS. Attached is copy of A PRINTOUT THAT THIS COMPANY SENT REQUESTING PAYMENT FROM ME/ OFFER TO PAY.
This is mail fraud ; Fair Debt Collections Practice Act violations : XXXX XXXX XXXX ( XXXX ) - Harassment or Abuse XXXX XXXX XXXX - Determination of finance charge XXXX XXXX XXXX ( XXXX ) - Unfair Practice XXXX XXXX XXXX - Furnishing certain deceptive forms XXXX XXXX XXXX - Civil liabilty.
I understand your company is liable to pay me for each violation noted in this complaint for damages sustained that the court may allow but not exceeding {$1000.00} per violation. I would like to excerise my rights to the fullest extent.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6890045
|
2023-04-25
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2023-04-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-04-25
|
| Consumer Consent Provided |
Consent not provided
|
|
|
5840223
|
2022-08-03
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
I do not know
|
| Date Received |
2022-08-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-08-03
|
| Complaint What Happened |
I deposited XXXX XXXX XXXX dollar between XX/XX/2022.
I paid for a no overdraft.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5566799
|
2022-05-16
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Credit card debt
|
| Date Received |
2022-05-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-05-27
|
| Complaint What Happened |
In XX/XX/2022, the company known as APELLES contacted me about an alleged debt that I do not owe in the amount of {$5100.00}. I have No prior or existing relationship with this company and its affiliates and/or assigns who are unknown to me at this time. This company has obtained my private and confidential non-public personal information without my consent or knowledge and are attempting to defraud me into paying it alleged debts that I do not now nor have never owed to it,. This company has no right to contact me or to attempt to collect any alleged debt from me. This company 's business practices violate my right to privacy as a consumer and also the Fair Debt Collection Practices Act 15 USC 1692. I have demanded several items as proof of the allegations and claims because I am confused as to how this company was able to obtain my private and confidential non-public personal information without my consent or knowledge since I have never done any business with it.
I do not give consent to be contacted by this company any further nor have I ever given consent to be contacted by this company, I have demanded that this company cease ALL forms of communication with me immediately, I will be filing a formal complaint with the FTC should this company continue to contact me with schemes to violate my rights.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4658438
|
2021-08-24
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
I do not know
|
| Date Received |
2021-08-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-08-24
|
| Complaint What Happened |
On XX/XX/21, I was contacted by XXXX, who did not want to identify the company she represented. After repeated requests and having to talk over her, she finally revealed her company as Apellus, and when I refused to give her my personal information ( because to my knowledge, I have no business with Apellus ), she stated she was ending the call and " it's on you ''. I called back to confirm the company name, as her hastiness and rudeness made it difficult to understand the company name she gave me, and XXXX again did not want to identify her employer without first obtaining my personal information. To date, I have received nothing to identify who this company is or what business they presume to have with me - which also violates my consumer rights and laws governing debt collection practices.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2992534
|
2018-08-15
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Tags |
Older American, Servicemember
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2018-08-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-08-17
|
| Complaint What Happened |
Last year I elected to change my banking relationship from XXXX XXXX to XXXX. One of the accounts I attempted to close was a checking account # XXXX I used to auto pay my monthly homeowners fees to XXXX XXXX XXXX in XXXX, Fl. in the amount of {$68.00}.
I personally visited the XXXX XXXX branch on XXXX XXXX. XXXX to close the account and spoke to a bank officeXXXX named XXXX who supposedly closed the account as requested.
Several weeks later I began receiving notices from the HOA that XXXX XXXX was continuing to send payments to the HOA which they were returning without cashing, and I needed to contact XXXX to resolve this issue.
I again visited XXXX XXXX and spoke to the same officer and stated that the account was not properly closed and XXXX was continuing to send checks to the HOA. He said he would take care of the matter without further delay. The issue was not resolved and checks continued to the HOA.
I then continued to contact the original XXXX XXXX manager who had opened the account and he contacted XXXX. This appeared to resolve the matter and I assumed everything was finally properly taken care of.
Last week I received a call from XXXX XXXX stating I needed to pay an outstand debt on this account in the amount of {$54.00} or it would be turned over to a collection agency. This is more than a year after I assumed everything had finally been taken care of. They also stated I received a collection letter I also did not receive until several days later. I called the collection agency to explain the issue, however, they said since XXXX was their client I needed to contact XXXX directly.
I again visited the XXXX branch on XXXX XXXX. this time speaking to the manager XXXX who promised to look into the matter. A couple of days later I received a call from her stating XXXX was not willing to waive any fees and I needed to the debt or a collection action would be taken against me.
Tis is not a debt which I owe and is clearly the fault of XXXX XXXX which did not properly close my account when tis all started. /what I find most interesting the debt attempting to be collected {$54.00} is not even the same as the HOA fee of {$68.00}.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3713583
|
2020-06-24
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2020-06-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-06-24
|
| Complaint What Happened |
this notice is my demand to cease and desist collection activities prior to validation of purported debt and you must validate the collections claim of an alleged debt. You must provide verification that an actual debt really exists now or ever existed.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4698129
|
2021-09-07
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
I do not know
|
| Date Received |
2021-09-07
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-09-07
|
| Complaint What Happened |
THIS ACCOUNT DOESNT BELONG TO ME I DONT RECALL EVER OPENING UP A ACCOUNT WITH THIS COMPANY AT ALL
|
| Consumer Consent Provided |
Consent provided
|
|
|
2122480
|
2016-09-20
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
I do not know
|
| Date Received |
2016-09-20
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-10-21
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
Company placed item on my credit that does not belong to me
|
| Consumer Consent Provided |
Consent provided
|
|
|
1361258
|
2015-05-05
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
I do not know
|
| Date Received |
2015-05-05
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-05-05
|
| Consumer Consent Provided |
Consent not provided
|
|
|
456846
|
2013-07-13
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2013-07-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2013-07-12
|
| Consumer Consent Provided |
N/A
|
|
|
12214763
|
2025-02-25
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
| Tags |
Servicemember
|
| Issue |
Problem with a company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Their investigation did not fix an error on your report
|
| Sub Product |
Credit reporting
|
| Date Received |
2025-02-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-02-25
|
|
|
12467922
|
2025-03-13
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Threatened or suggested your credit would be damaged
|
| Sub Product |
I do not know
|
| Date Received |
2025-03-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-03-13
|
|
|
12611089
|
2025-03-22
|
Threatened to contact someone or share information improperly
|
Debt collection
|
|
| Issue |
Threatened to contact someone or share information improperly
|
| Timely |
Yes
|
| Company |
Apelles, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Contacted your employer
|
| Sub Product |
Credit card debt
|
| Date Received |
2025-03-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-03-22
|
|
