|
11338519
|
2024-12-31
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Debt collection
|
| Sub Issue |
You told them to stop contacting you, but they keep trying
|
| Sub Product |
Auto debt
|
| Date Received |
2024-12-31
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-14
|
|
|
8287532
|
2024-02-05
|
Problems at the end of the loan or lease
|
Vehicle loan or lease
|
|
| Tags |
Older American, Servicemember
|
| Issue |
Problems at the end of the loan or lease
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Vehicle loan or lease
|
| Sub Issue |
Unable to receive car title or other problem after the loan is paid off
|
| Sub Product |
Loan
|
| Date Received |
2024-02-05
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-02-05
|
| Consumer Consent Provided |
Consent not provided
|
|
|
11719309
|
2025-01-23
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Account status incorrect
|
| Sub Product |
Credit reporting
|
| Date Received |
2025-01-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-23
|
|
|
11615474
|
2025-01-20
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Credit reporting
|
| Date Received |
2025-01-20
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-31
|
|
|
11527317
|
2025-01-14
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2025-01-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-27
|
|
|
10976283
|
2024-11-29
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Account status incorrect
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-11-29
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-18
|
|
|
11427083
|
2025-01-08
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
Auto debt
|
| Date Received |
2025-01-08
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-08
|
|
|
11471806
|
2025-01-10
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2025-01-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-10
|
|
|
11742717
|
2025-01-25
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Problem with a company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Their investigation did not fix an error on your report
|
| Sub Product |
Credit reporting
|
| Date Received |
2025-01-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-25
|
|
|
11233324
|
2024-12-20
|
Struggling to pay your loan
|
Vehicle loan or lease
|
|
| Tags |
Older American
|
| Issue |
Struggling to pay your loan
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Vehicle loan or lease
|
| Sub Issue |
Denied request to lower payments
|
| Sub Product |
Lease
|
| Date Received |
2024-12-20
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-20
|
| Consumer Consent Provided |
N/A
|
|
|
11427001
|
2025-01-08
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Account information incorrect
|
| Sub Product |
Credit reporting
|
| Date Received |
2025-01-08
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-08
|
|
|
11336554
|
2024-12-31
|
Problems at the end of the loan or lease
|
Vehicle loan or lease
|
|
| Issue |
Problems at the end of the loan or lease
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Vehicle loan or lease
|
| Sub Issue |
Unable to receive car title or other problem after the loan is paid off
|
| Sub Product |
Loan
|
| Date Received |
2024-12-31
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-31
|
|
|
11144534
|
2024-12-13
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-12-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-19
|
|
|
11428917
|
2025-01-08
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Credit inquiries on your report that you don't recognize
|
| Sub Product |
Credit reporting
|
| Date Received |
2025-01-08
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-08
|
|
|
11146585
|
2024-12-13
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Account status incorrect
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-12-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-19
|
|
|
11347025
|
2025-01-03
|
Managing the loan or lease
|
Vehicle loan or lease
|
|
| Issue |
Managing the loan or lease
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Vehicle loan or lease
|
| Sub Issue |
Problem with fees charged
|
| Sub Product |
Loan
|
| Date Received |
2025-01-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-03
|
|
|
10945060
|
2024-11-28
|
Managing the loan or lease
|
Vehicle loan or lease
|
|
| Issue |
Managing the loan or lease
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Vehicle loan or lease
|
| Sub Issue |
Problem with fees charged
|
| Sub Product |
Lease
|
| Date Received |
2024-11-28
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-11-28
|
| Complaint What Happened |
XXXX Dear Consumer Financial Protection Bureau, This matter concerns my lease of a XXXX XXXX ( XXXX, XXXX ) secured from XXXX XXXX ( Florida ).
Southeast Toyota Finance ( SETF ) has a strange website notice which reads : Southeast Toyota Finance will not receive immediate notice of payments you make online. To avoid potential repossession of the vehicle, please contact us before you make an online payment, XXXX.
Southeast Toyota Finance ( SETF ) website claims I owe {$2000.00}, but the monthly payments are just over {$650.00} and as I recall I made payments through XX/XX/XXXX and have only missed payments in XXXX and XX/XX/XXXX. Therefore the amount due is actually closer to {$1300.00} ( not {$2000.00} in my estimation ) as I understand.
The problem is the Southeast Toyota Finance ( SETF ) website does not allow me to see my past payment history to make accurate calculations and computations, regarding what needs to be paid and what is past due.
XXXX XXXX XXXX Account # : XXXX VIN : XXXX I want to make a payment for {$650.00} today ( normal monthly payment today ), but can not because SETF is trying to force a {$2000.00} payment from me, which appears to have excessive fees I did not agree to and can not dispute as SETF will not reply to my emails. My USA phone is presently not working and I am outside the country in XXXX. I also can not see my payment history on the SETF website.
Because SETF is not reducing my money owed to them after I make payments on its website, I am concerned about CONSUMER FRAUD and am filing a complaint with the XXXX XXXX XXXX to ensure SETF updates their financial records before forcing me to make double and triple payments above and beyond what I am required to pay.
I am a poorly paid school teacher living on a small salary.
I am asking SETF to update its financial records on my account and its website to allow me to see my payment history. Moreover, when I make an online payment on SETFs website, I want it to allow me to do so in part and not require me to pay an excess amount of {$2000.00} Thirdly, the XXXX XXXX has squeaking breaks, although only XXXX miles and the technicians at XXXX XXXX have not been able to identify the problem upon evaluating the vehicle three times already ; leaving me to believe this vehicle has irreparable manufacture defects and is a lemon.
Fourthly, I currently have an XXXX XXXX, which I recently learned about from my doctor when I was evaluated via an XXXX XXXX and must slow down my pace of life to care for and attend to my health. Of course I will continue working, but need some grace and patience from SETF while I adjust my work and lifestyle so I do not prematurely drop dead.
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX Sincere thanks for your kind assistance and intervention.
Respectfully with gratitude.
XXXX XXXX XXXX XXXX XXXX XXXX XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
11337719
|
2024-12-31
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-12-31
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-31
|
|
|
10554227
|
2024-10-23
|
Problems at the end of the loan or lease
|
Vehicle loan or lease
|
|
| Issue |
Problems at the end of the loan or lease
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Vehicle loan or lease
|
| Sub Issue |
Unable to receive car title or other problem after the loan is paid off
|
| Sub Product |
Loan
|
| Date Received |
2024-10-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-10-29
|
| Complaint What Happened |
MY DAD PASSED AWAY XXXX XXXX. HE HAD SOME TICKETS ON IS NAME ANS HE A CO SIGNER WITH ME ON MY XXXX XXXX. MY BIRTHDAY MONTH XXXX ALSO TIME FOR ME TO RENEW MY REGISTRATION. WITHOUT MY KNOWLEDGE I HAD STOP/HOLD IN THE SYSTEM SO I UNABLE TO GET MT RENEWAL. IWAS TOLD BY THE TAG AGENCY TO CONTACT MY LOAN PROVIDRS OMNI ( SETF ) TO REMOVE MY DADS NAME FROM THE TITLE. THIS WOULD HAVE ALLOWED DMV TO REMOVE THE XXXX CLEARANCE. I NEED TO WORK SO I CONTINUED TO DRIVE THE MY VEHICLE TO AND FROM WORK. ON XXXX XXXX I WAS STOPPED BY ( BSO ) OFFICER TOLD ME HE HAD TOPULL THE CAR. AT THAT POINT ON XXXX XXXX I BEGAN TO ( SETF ) I ASKED AND PLEADED THE SITUATION. I ASKED IF THIS ISSUE CAN EXPIDTED. I SPOKE TO SEVERAL PEOPLE CONCERNING THIS ISSUE. EVERY TIME I CALLED, I WAS TRANSFERRED TO WROG DEPARTMENT. I BEGAN TO ASK TO SPEAK TO SUPERVISOR ALWAYS. THE DAYS WERE ADDING UP AND MY DEBTS WERE UINCREASING. IWROTE A STATEMENT AS WELL AS FAXED IN THE DEATH CERTIFICATE FOR MY DAD SHOWING PROOF. I SPOKE TO XXXX XXXX, XXXX, XXXX. I BEGAN TO CALL3-4-5-6 TIMES A DAY. I WAS SIMPLY BEING TOSSED AROUND WITH NO HELP. XXXX IS ENDING AND XXXX IS ABOUT TO START. STILL THE ISSUE UNRESOVLED. SUPERVISOR XXXX CALLED ME ON XX/XX/XXXX, SHE ADVISED ME THEY NEVER RECEIVED WRITTEN STATEMENT NOR DEATH THAT I FAXED ON XXXX XXXX. I WAS AMAZED SO I SIMPLY FAXED IT AGAIN ON XXXX XXXX.
PLEASE HELP ITS XX/XX/XXXX, AND SETF PICKED UP MY CAR FROM EMPOUND THIS WAS NOT FAIR TO ME AT ALL I ACCRUED PAYMENTS THAT I DIDNT HAVE TO. I CAN'T AFFORD TO LOOSEN MY " I CAN NOT AFFORD THESE PAYMENTS\. BECAUSE MY CAR IS IN PAY OFF STATUS, THEY PICKED UP THE CAR. I SHOULD NOT PAY FOR MY CAR BEING EMPOUNDED FOR NEARLY A MONTH AND SOME DAYS. I HAVE PUSHED AND EXPRESSED HOW URGENT THIS SITUATION IS
|
| Consumer Consent Provided |
Consent provided
|
|
|
7962528
|
2023-12-07
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Problem with a company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Their investigation did not fix an error on your report
|
| Sub Product |
Credit reporting
|
| Date Received |
2023-12-07
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-12-07
|
| Complaint What Happened |
My credit score is being affected by a charge made by South East finance Toyota after the fact I paid all my debt with them and made a payment XX/XX/XXXX. I was told I would receive a letter stating I paid off the debt. I never received a letter or notification about this or any other payment that needed to be made. After contacting the consumer financial protection bureau, the head of the total loss department of south east Toyota, XXXX spoke to me over the phone on a recorded line and also mailed me saying that the credit situation was fixed, that after further investigation the account had been fixed, closed and the balance was paid in full yet I am still seeing a month or two later a late payment once again being reported from them. My credit continues to be affected and they continue to say I owe them money, which I dont
|
| Consumer Consent Provided |
Consent provided
|
|
|
7800079
|
2023-11-03
|
Getting a loan or lease
|
Vehicle loan or lease
|
|
| Issue |
Getting a loan or lease
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Vehicle loan or lease
|
| Sub Issue |
High-pressure sales tactics
|
| Sub Product |
Loan
|
| Date Received |
2023-11-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-11-03
|
| Complaint What Happened |
I sent in my Right to Recission letter and I hand delivered it to them and everything they never got back with me Because they signed me up for a vehicle that was XXXX but all together the car came up to XXXX with payments of XXXX per month
|
| Consumer Consent Provided |
Consent provided
|
|
|
7796123
|
2023-11-03
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Problem with a company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Their investigation did not fix an error on your report
|
| Sub Product |
Credit reporting
|
| Date Received |
2023-11-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-11-08
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6911671
|
2023-05-01
|
Getting a loan or lease
|
Vehicle loan or lease
|
|
| Issue |
Getting a loan or lease
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Vehicle loan or lease
|
| Sub Issue |
Problem with signing the paperwork
|
| Sub Product |
Loan
|
| Date Received |
2023-05-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-05-01
|
| Complaint What Happened |
On XX/XX/XXXX I went to Sun Toyota to see about trading my car in. I was informed that there was a vehicle shortage and all they had coming in was the XXXX XXXX. I was looking at a used XXXX XXXX also, but was informed that they would have to pull my credit more than the 4 times I agreed upon ( initial, XXXX XXXX, Southeast Toyota, and XXXX XXXXXXXX, I had a pre approval for them already ). I decided on the XXXX since I did not want my credit ran too many times as I explained I wanted to buy a house this year. Well so much for that because they ran my credit 22 times and the reason I was told is that they made a mistake in the initial paperwork and they had to fix it and reapply for credit. When I went in to sign on the XXXX, I was told that they had to remove the GAP, service warranty, etc because the bank would not finance the loan for that amount. I honestly didnt want the car anymore and told them since they had ran my credit so many times I might as well get what I really want. About a week or so ago I was on the Southeast Toyota site and came across the contract. I opened it and immediately noticed the date signed was the XXXX and the signature was not mine. I then pulled out my copy from the XXXX and noticed the amount is the same, but the numbers are changed in some spots. Now Im questioning the whole thing. I spoke to the general manager and he agrees the signature does not match, but stated the bottom line is still the same so he dont know what I want to do. He did offer to write letters to fix my credit, but that is only after I brought this grad issue to his attention. Initially I was given a card to call some credit repair agency to fix my credit myself. The initial loan on the XXXX was for the same price with warranty and when I went to sign on the XXXX they told me the only change was that I could not get the warranty. The sale rep had already told me the price of the car was going to be less. Being that they never gave me the first contract I did not have anything to reference the price to and took their word for it.
I notified the finance company of this as well and they directed me back to the dealership. It was at they point I stopped making payments and contacted XXXX since they regulate the dealership. The last response I got was that they offered to buy the car back and theyd reach out. I never heard from the dealership after I spoke with XXXX XXXX.
|
| Consumer Consent Provided |
Consent provided
|
|
|
7370738
|
2023-08-08
|
Problem with a credit reporting company's investigation into an existing problem
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Problem with a credit reporting company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Their investigation did not fix an error on your report
|
| Sub Product |
Credit reporting
|
| Date Received |
2023-08-08
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-08-15
|
| Complaint What Happened |
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
|
| Consumer Consent Provided |
Consent provided
|
|
|
10828161
|
2024-11-17
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-11-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-11-26
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6519050
|
2023-02-01
|
Struggling to pay your loan
|
Vehicle loan or lease
|
|
| Issue |
Struggling to pay your loan
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Vehicle loan or lease
|
| Sub Issue |
Lender trying to repossess or disable the vehicle
|
| Sub Product |
Loan
|
| Date Received |
2023-02-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-02-01
|
| Complaint What Happened |
Southeast Toyota Finance repo my vehicle, after getting a notice of violation of my right to recession of the contract within XXXX XXXX Notice was sent to them and it was ignored. according 15 U.S Code 1635 ( a ) I was never notified in writing about my right to rescind the contract. So the contract is void and null, they still harassed me collection of the voided contract. There was financial and emotional damaged caused by their business malpractices.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6528385
|
2023-02-03
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Account status incorrect
|
| Sub Product |
Credit reporting
|
| Date Received |
2023-02-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-02-03
|
| Complaint What Happened |
Hi I'm attaching a document for incorrect information reported on my credit report. Attached are XXXX supporting documents stating that a payment was scheduled to be made XX/XX/14 out of savings account. It was stated that the payment was late by 30 days which caused a late payment to my credit report. I have never missed a payment for this account. My bank statement shows that the amount was never pulled nor did I posse a returned check fee. It also shows that that their were funds in the account at the time the payment should of been processed. As a result a made the payment because you all said the payment was returned but after further review nothing was taken out of my account. I'm asking that you verify and correct error and remove the late payment from my credit history.
|
| Consumer Consent Provided |
Consent provided
|
|
|
7249236
|
2023-07-13
|
Struggling to pay your loan
|
Vehicle loan or lease
|
|
| Issue |
Struggling to pay your loan
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Vehicle loan or lease
|
| Sub Issue |
Denied request to lower payments
|
| Sub Product |
Lease
|
| Date Received |
2023-07-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-08-12
|
| Complaint What Happened |
In XX/XX/2021 I changed my car continuing with a new lease. I have not been late with my monthly car payment. The only thing I asked the financier to change the payment date after the first 15 days of each month due to the economic crisis caused by Covid. The financial company did not make the change and they began to unfairly charge a fee for late payments and I have made them every month without letting me put together two months. Second, my husband XXXX XXXX also drives this car and he has a XXXX pass from the motor vehicle office. He spent several weeks parking this car in a public street post managed by the city and they issued fines. My husband XXXX XXXX went to the XXXX city office and started a claim because people who put this pass on the front window don't have to pay to park. Suddenly my balance increased and it was because this financier paid the fines without consulting me without waiting for the claim to end in the city of XXXX and they would remove the fines. So my balance is high because they paid the fines without notice and the late fee for alleged late payments.
|
| Consumer Consent Provided |
Consent provided
|
|
|
7289349
|
2023-07-23
|
Managing the loan or lease
|
Vehicle loan or lease
|
|
| Issue |
Managing the loan or lease
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Vehicle loan or lease
|
| Sub Issue |
Billing problem
|
| Sub Product |
Loan
|
| Date Received |
2023-07-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-07-23
|
| Complaint What Happened |
I am sending them money, but they are not processing it or applying it to my account, they will not acknowledge the payments. They are more than happy to report to all the bureaus ( Fraudulently ) that the account has not been paid saying it is a charge off when it is not because they have the money. I have proof that they received the funds from money gram ( which they are not acknowledging or processing ) they are lying about they day they closed or charged off the account because they mailed me a letter on XX/XX/2023 requesting a payment which I sent. They blocked me to my online account months ago so I can not see what they are doing with my account or how they are applying my funds. My bank confirmed they cashed the cashiers check the DAY AFTER they received it which is XX/XX/XXXX, XXXX but have not applied it to my account. I have confirmation from XXXX that the money was sent, but they have not processed it so another {$400.00} is sitting waiting for them to process it ( which was sent back in XX/XX/2023. I want the funds ( now {$3400.00} ) applied to my account, and the charge off removed- including removed from all credit bureaus but instead to reflect it is paid in full and I want my XXXX released to me, and my title sent to me. I am retaining a lawyer and my next complaint is to the US Attorneys Office.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6527656
|
2023-02-04
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Old information reappears or never goes away
|
| Sub Product |
Credit reporting
|
| Date Received |
2023-02-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-02-04
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6731288
|
2023-03-22
|
Problems at the end of the loan or lease
|
Vehicle loan or lease
|
|
| Tags |
Servicemember
|
| Issue |
Problems at the end of the loan or lease
|
| Timely |
Yes
|
| Company |
World Omni Financial Corp.
|
| Product |
Vehicle loan or lease
|
| Sub Issue |
Problem with paying off the loan
|
| Sub Product |
Lease
|
| Date Received |
2023-03-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-03-22
|
| Complaint What Happened |
I had a leased vehicle that I invoked my SCRA rights on on XXXX XX/XX/2023 to break the lease since I was leaving for military service. I returned the vehicle at that time to a Toyota dealership. I received paperwork back on XXXX XXXX while I was at training showing the Early Termination Lease Liability amount I still owed. I called at XXXX on XXXX XXXX, spent over an hour, and was transferred to six different representatives including a supervisor ( XXXX ). I called back again in the afternoon at XXXX and spent another hour on the phone speaking with multiple representatives and a supervisor, XXXX XXXX again. The results are below.
After clarifying the fees, I agreed that I owed the full bill of {$7200.00} and asked to enter payment arrangements for {$100.00} each month. I was told the amount was too low for them to accept, and so I would have to call in to the automated payment system each month to make that payment. When I was transferred to the XXXX XXXX, they said that I could not make a payment using my debit card, but would have to send in a check instead. The reason being that I had made payments in the past through that checking account that had been declined, so they would not accept any ACH or debit for that account. When I questioned how a check from that same account would be accepted, the representative said she did not know and they would just have to figure it out when the check arrived. I was told even if I made a new checking account that they would not accept payment from me for 18 months. I was told the only way I could pay a bill was to use XXXX XXXX and was given a code to use. When I went to XXXX XXXX and input the code, it directed to a different company called XXXX, NOT to SE Toyota. I did not proceed with a payment since I could not verify it would reach the correct company.
|
| Consumer Consent Provided |
Consent provided
|
|
