2772130
|
2018-01-04
|
Threatened to contact someone or share information improperly
|
Debt collection
|
|
Issue |
Threatened to contact someone or share information improperly
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Talked to a third-party about your debt
|
Sub Product |
Credit card debt
|
Date Received |
2018-01-04
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-01-04
|
Complaint What Happened |
Company was persistent and I told them to not call me anymore. Then one day, I received a call from my mother advising that she was informed about my debt from this debt collector. I do n't believe it was right to release this information, as they informed her about the amount I owed. This was my first issue with the debt collector.
Then, in good faith I began to have scheduled payments taken out of my bank account every month with them in 2015, then one month I called in advance advising them that I had a new job and since I now would be working with the state, I would be paid monthy instead of biweekly and needed to have a payment date moved. They agreed. However, the amount was still taken out of my account and I received overdraft fees.
I then, called and asked them to reverse this. And the debt collector said that I never had called. I find this to be unethical. I did everything I could to do the right thing. I had to call my bank and tell them that this was unauthorized.
|
Consumer Consent Provided |
Consent provided
|
|
2720377
|
2017-11-03
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
Other debt
|
Date Received |
2017-11-03
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2017-11-03
|
Complaint What Happened |
Northland group sent me a letter attempting to collect a debt. I sent a debt validation letter that they received on XX/XX/XXXX,2017 asking them to validate the debt. Legal debt validation is a complete payment history, an agreement that bares my signature, letter of sale or assignment from original creditor to their company, a signed agreement that bares my signature with authority to collect on this debt, information relating to the purchase of this debt is not proprietary or burdensome. Under FDCPA section 809 ( b ) Northland Group is not allowed to pursue collection activity until debt is validated. Courts ruled that reporting a collection account indeed is considered activity.
|
Consumer Consent Provided |
Consent provided
|
|
2828085
|
2018-02-27
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
Credit card debt
|
Date Received |
2018-02-27
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-02-27
|
Complaint What Happened |
I have received several letters from different credit collection agencies regarding an account from XXXX XXXX for the amount of {$460.00} which is being reported to all 3 credit bureaus XXXX XXXX XXXX I have informed them in writing and verbally that this account is not mine and ask them could you please provide me validation of the original contract payment and interest fees validating that I sign for this account with my signature
|
Consumer Consent Provided |
Consent provided
|
|
674504
|
2014-01-17
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Credit card
|
Date Received |
2014-01-17
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
Yes
|
Date Sent To Company |
2014-01-24
|
Consumer Consent Provided |
N/A
|
|
801655
|
2014-04-09
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
I do not know
|
Date Received |
2014-04-09
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-04-09
|
Consumer Consent Provided |
N/A
|
|
1345119
|
2015-04-24
|
False statements or representation
|
Debt collection
|
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2015-04-24
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-04-29
|
Complaint What Happened |
I had a collections account for a XXXX Charge off with Northland Group. I paid Northland Group to settle the account. I accepted a settlement offer with the understanding the XXXX Account would reflect a XXXX balance as I agreed to the settlement offered to me by the Northland Group. On my credit report the XXXX account on my credit report continues to report a balance past due of {$220.00}
|
Consumer Consent Provided |
Consent provided
|
|
728269
|
2014-02-24
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2014-02-24
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-02-26
|
Consumer Consent Provided |
N/A
|
|
469252
|
2013-07-29
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2013-07-29
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2013-08-01
|
Consumer Consent Provided |
N/A
|
|
727956
|
2014-02-24
|
Disclosure verification of debt
|
Debt collection
|
|
Issue |
Disclosure verification of debt
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Not given enough info to verify debt
|
Sub Product |
Credit card
|
Date Received |
2014-02-24
|
Submitted Via |
Postal mail
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-02-24
|
Consumer Consent Provided |
N/A
|
|
1347422
|
2015-04-26
|
Disclosure verification of debt
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
Disclosure verification of debt
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Not given enough info to verify debt
|
Sub Product |
Credit card
|
Date Received |
2015-04-26
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
Yes
|
Date Sent To Company |
2015-04-26
|
Complaint What Happened |
I had an old dept. and a collection company bought the dept., I challenged them with a letter in accordance to fair credit Act which they had 30 days to respond under federal law and they had to remove it from my credit reports. They have not removed it and they have not responded. I tried contacting them but they are very rude and no resolve.
|
Consumer Consent Provided |
Consent provided
|
|
1757604
|
2016-01-26
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
I do not know
|
Date Received |
2016-01-26
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-01-26
|
Consumer Consent Provided |
Consent not provided
|
|
564994
|
2013-10-21
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
I do not know
|
Date Received |
2013-10-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2013-10-21
|
Consumer Consent Provided |
N/A
|
|
2053838
|
2016-08-09
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
I do not know
|
Date Received |
2016-08-09
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
Yes
|
Date Sent To Company |
2016-08-09
|
Complaint What Happened |
I called to North Group Inc. Because I received a collection bill from them, after providing them with all of my information for their verification, even though they sent a letter to my home with the enclosed bill, I was told that my date of birth did not match, even though all of my other information was correct, after speaking with XXXX different people I was told that there was nothing they could do and the only help they can give me was by deleting my address from the mailing list which it will not really help me since I can not even dispute the debt since my date of birth does not match, so in 30 days the debt will be recorded to collections under my name and social, hence why I am making the complaint asking for help.
|
Consumer Consent Provided |
Consent provided
|
|
1294040
|
2015-03-20
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
I do not know
|
Date Received |
2015-03-20
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-03-20
|
Complaint What Happened |
They have called my number asking for someone who does not live here. Both my husband and myself have told them that this person is not at this number and they have said they will take us off their call list, but the calls continue.
|
Consumer Consent Provided |
Consent provided
|
|
987240
|
2014-08-15
|
Disclosure verification of debt
|
Debt collection
|
|
Issue |
Disclosure verification of debt
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Right to dispute notice not received
|
Sub Product |
Credit card
|
Date Received |
2014-08-15
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
Yes
|
Date Sent To Company |
2014-08-15
|
Consumer Consent Provided |
N/A
|
|
1239879
|
2015-02-13
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Called after sent written cease of comm
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2015-02-13
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-02-13
|
Consumer Consent Provided |
N/A
|
|
2915651
|
2018-05-23
|
False statements or representation
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Impersonated attorney, law enforcement, or government official
|
Sub Product |
Credit card debt
|
Date Received |
2018-05-23
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-05-23
|
Complaint What Happened |
I am attaching proof that i filed a complaint with the florida office of financial regulation-division of consumer finance. The company XXXX XXXX, XXXX, is a company that isn't licensed to collect in the state of Florida, I verified the license thru the Florida website and this company name or any variation of the spelling is not listed at all. I even called that same office and asked them to verify that was search for that company license was correctly done. I was informed by the rep that my search was done correctly and they did not show that company not having a license. They also informed me that Northland group put in for a name change, to XXXX XXXX XXXX on XX/XX/XXXX. On XX/XX/XXXX, I received a letter from Norhtland Group informing me that I owe a debt and need to work out a settllement. My complaint is 1 ) they are not licensed to collect in the state of Florida as XXXX XXXX, XXXX which is who contacted me in writing, and 2 ) they are issuing Fraudulent allegations, stating that I owe XXXX XXXX, XXXX, and they aren't even operating under their correct name. This is clearly a FCRA violation.
|
Consumer Consent Provided |
Consent provided
|
|
2110441
|
2016-09-13
|
False statements or representation
|
Debt collection
|
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Impersonated an attorney or official
|
Sub Product |
Credit card
|
Date Received |
2016-09-13
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-09-13
|
Consumer Consent Provided |
Consent not provided
|
|
939105
|
2014-07-16
|
Credit card protection / Debt protection
|
Credit card
|
|
Issue |
Credit card protection / Debt protection
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Credit card
|
Date Received |
2014-07-16
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-07-21
|
Consumer Consent Provided |
N/A
|
|
1010813
|
2014-09-02
|
False statements or representation
|
Debt collection
|
|
Tags |
Older American
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
Credit card
|
Date Received |
2014-09-02
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-09-03
|
Consumer Consent Provided |
N/A
|
|
931136
|
2014-07-10
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Credit card
|
Date Received |
2014-07-10
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-07-10
|
Consumer Consent Provided |
N/A
|
|
1015021
|
2014-09-04
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
I do not know
|
Date Received |
2014-09-04
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-09-08
|
Consumer Consent Provided |
N/A
|
|
930830
|
2014-07-10
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
Credit card
|
Date Received |
2014-07-10
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-07-10
|
Consumer Consent Provided |
N/A
|
|
854272
|
2014-05-15
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2014-05-15
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-05-15
|
Consumer Consent Provided |
N/A
|
|
1225264
|
2015-02-04
|
Disclosure verification of debt
|
Debt collection
|
|
Issue |
Disclosure verification of debt
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Not given enough info to verify debt
|
Sub Product |
Credit card
|
Date Received |
2015-02-04
|
Submitted Via |
Postal mail
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-02-10
|
Consumer Consent Provided |
N/A
|
|
624866
|
2013-12-06
|
Disclosure verification of debt
|
Debt collection
|
|
Issue |
Disclosure verification of debt
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Not given enough info to verify debt
|
Sub Product |
Credit card
|
Date Received |
2013-12-06
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2013-12-06
|
Consumer Consent Provided |
N/A
|
|
2934779
|
2018-06-13
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
Credit card debt
|
Date Received |
2018-06-13
|
Submitted Via |
Postal mail
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-06-13
|
Consumer Consent Provided |
N/A
|
|
1791534
|
2016-02-17
|
Disclosure verification of debt
|
Debt collection
|
|
Issue |
Disclosure verification of debt
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Not given enough info to verify debt
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2016-02-17
|
Submitted Via |
Postal mail
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-02-26
|
Consumer Consent Provided |
N/A
|
|
514849
|
2013-09-04
|
Loan servicing, payments, escrow account
|
Mortgage
|
|
Issue |
Loan servicing, payments, escrow account
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Mortgage
|
Sub Product |
Other mortgage
|
Date Received |
2013-09-04
|
Submitted Via |
Postal mail
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2013-09-05
|
Consumer Consent Provided |
N/A
|
|
607864
|
2013-11-21
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
Credit card
|
Date Received |
2013-11-21
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2013-11-22
|
Consumer Consent Provided |
N/A
|
|
2869666
|
2018-04-10
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
Northland Group Inc
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
I do not know
|
Date Received |
2018-04-10
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-04-10
|
Complaint What Happened |
I received a letter on XXXX18 from Northland Group stating I have a past due balance of {$200.00} but it does not state from where the debt originated from. Also I checked my state of Florida ; Florida Office of Financial Regulation for licensing and Northland Group is not registered as a collection agency to collect debt in my state.
|
Consumer Consent Provided |
Consent provided
|
|