Menu
Search icon

AQUA FINANCE, INC.

Company Details

Entity Name: AQUA FINANCE, INC.
Jurisdiction: FLORIDA
Filing Type: Foreign Profit
Status: Active
Date Filed: 22 Jun 1993 (32 years ago)
Document Number: F93000002888
FEI/EIN Number 391615890
Address: ONE CORPORATE DRIVE, SUITE 300, WAUSAU, WI, 54401, US
Mail Address: ONE CORPORATE DRIVE, SUITE 300, WAUSAU, WI, 54401, US
Place of Formation: WISCONSIN

Agent

Name Role
CORPORATION SERVICE COMPANY Agent

Chief Executive Officer

Name Role Address
Grossheim Kurt Chief Executive Officer ONE CORPORATE DRIVE, WAUSAU, WI, 54401

Gene

Name Role Address
Field Kimberly Gene ONE CORPORATE DRIVE, WAUSAU, WI, 54401

Chief Financial Officer

Name Role Address
Gericke Johannes Chief Financial Officer ONE CORPORATE DRIVE, WAUSAU, WI, 54401

Fictitious Names

Registration Number Fictitious Name Status Filed Date Expiration Date Cancellation Date Mailing Address
G18000089137 BAY FINANCE COMPANY ACTIVE 2018-08-10 2028-12-31 No data ONE CORPORATE DRIVE, SUITE 300, WAUSAU, WI, 54401
G16000130917 CULLIGAN FINANCE COMPANY ACTIVE 2016-12-06 2026-12-31 No data ONE CORPORATE DRIVE, SUITE 300, WAUSAU, WI, 54401

Events

Event Type Filed Date Value Description
CHANGE OF PRINCIPAL ADDRESS 2024-02-21 ONE CORPORATE DRIVE, SUITE 300, WAUSAU, WI 54401 No data
CHANGE OF MAILING ADDRESS 2024-02-21 ONE CORPORATE DRIVE, SUITE 300, WAUSAU, WI 54401 No data
REGISTERED AGENT NAME CHANGED 2010-11-08 CORPORATION SERVICE COMPANY No data
REGISTERED AGENT ADDRESS CHANGED 2010-11-08 1201 HAYS ST, TALLAHASSEE, FL 32301 No data

Court Cases

Title Case Number Docket Date Status
VAYOLA OLIVER AND FRANTZY JOSEPH VS AQUA FINANCE, INC. 6D2023-1701 2023-01-03 Closed
Classification NOA Final - County Small Claims - Other
Court 6th District Court of Appeal
Originating Court County Court for the Ninth Judicial Circuit, Orange County
2021-SC-061146-O

Parties
Name VAYOLA OLIVER
Role Appellant
Status Active
Name FRANTZY JOSEPH
Role Appellant
Status Active
Name AQUA FINANCE, INC.
Role Appellee
Status Active
Representations GILBERT M. SINGER, ESQ., MARCADIS SINGER, P. A., ROBERT J. LINDEMAN, ESQ., AMY WINARSKY, ESQ., RALPH S. MARCADIS, ESQ., JONATHAN HEMPFLING, ESQ., STUART MARCADIS, ESQ.
Name HONORABLE EVELLEN JEWETT
Role Judge/Judicial Officer
Status Active
Name TIFFANY RUSSELL, CLERK
Role Lower Tribunal Clerk
Status Active

Docket Entries
Docket Date 2024-03-13
Type Mandate
Subtype Mandate
Description Mandate
Docket Date 2024-03-13
Type Misc. Events
Subtype West Publishing
Description West Publishing
Docket Date 2024-03-12
Type Misc. Events
Subtype Oral Argument Date Set
Description Oral Argument Date Set ~ **DISPENSED WITH OA**
Docket Date 2024-02-13
Type Disposition by Opinion
Subtype Affirmed
Description Affirmed - Per Curiam Affirmed
Docket Date 2024-02-13
Type Order
Subtype Order Dispensing with Oral Argument
Description ORD-DISPENSING ORAL ARGUMENT ~ After reviewing the briefs, the court, pursuant to Florida Rule of Appellate Procedure 9.320, has dispensed with oral argument. The case will be submitted to a conference by a panel of the court.
Docket Date 2024-01-30
Type Notice
Subtype Notice
Description NOTICE OF ORAL ARGUMENT - LAW DAY ~ The Court has set the above cause for oral argument on March 12, 2024, at 9:00 a.m., at Barry University, Dwayne O. Andreas School of Law, 6441 E. Colonial Drive, Orlando, FL 32807. Oral arguments are currently scheduled before judges Mary Alice Nardella, Joshua A. Mize, and Paetra T. Brownlee, although the panel composition and the time for the argument are subject to change without notice. The Oral Argument Schedule may be viewed on this Court's website, https://6dca.flcourts.gov. Whenever changes are made, the Oral Argument Schedule is amended to reflect the change. Therefore, you are advised to check the court’s website for the most current information.
Docket Date 2023-10-04
Type Response
Subtype Objection
Description OBJECTION ~ APPELLEE'S OBJECTION TO APPELLANTS' REQUEST FOR ORAL ARGUMENT
On Behalf Of AQUA FINANCE, INC.
Docket Date 2023-10-04
Type Motions Relating to Oral Argument
Subtype Motion/Request for Oral Argument
Description Request for Oral Argument
On Behalf Of VAYOLA OLIVER
Docket Date 2023-09-25
Type Brief
Subtype Answer Brief
Description Appellee Answer Brief
On Behalf Of AQUA FINANCE, INC.
Docket Date 2023-09-06
Type Order
Subtype Order to Serve Brief
Description brief or proceed ~ Appellee shall serve the answer brief within twenty days or this appealwill proceed without it.
Docket Date 2023-07-18
Type Brief
Subtype Initial Brief
Description Initial Appellant Brief on Merits
On Behalf Of VAYOLA OLIVER
Docket Date 2023-05-01
Type Order
Subtype Order on Motion for Extension of Time to Serve Initial Brief
Description ORDER GRANTING EOT FOR INITIAL BRIEF ~ Appellants’ motion for extension of time to serve initial brief is granted. The initial brief shall be served on or before July 18, 2023. No further extensions will be granted absent extenuating circumstances. Appellant is directed that future filings shall comply with Florida Rule of Appellate Procedure 9.300(a) and include a certificate of consultation with opposing counsel.
Docket Date 2023-04-28
Type Response
Subtype Response
Description RESPONSE ~ RESPONSE TO APPELLANT'S MOTION FOR EXTENSION OF TIME
On Behalf Of AQUA FINANCE, INC.
Docket Date 2023-04-20
Type Motions Extensions
Subtype Motion for Extension of Time to Serve Initial Brief
Description Mot. for Extension of time to file Initial Brief
On Behalf Of VAYOLA OLIVER
Docket Date 2023-04-17
Type Order
Subtype Order on Motion To Dismiss
Description ORD-DENYING APPELLEE'S MOTION TO DISMISS ~ Having received the record on appeal showing this is a timely appeal from the December 19, 2022, final judgment, the motion to dismiss is denied. The initial brief shall be served within thirty days from the date of this order.
Docket Date 2023-03-30
Type Record
Subtype Record on Appeal
Description Received Records ~ CARTER- 92 PAGES
On Behalf Of TIFFANY RUSSELL, CLERK
Docket Date 2023-03-27
Type Motions Other
Subtype Miscellaneous Motion
Description Miscellaneous Motion ~ MOTION TO DISMISS APPEAL IS REJECTED
On Behalf Of VAYOLA OLIVER
Docket Date 2023-03-15
Type Order
Subtype Order to File Response
Description ORD-TO FILE RESPONSE ~ Within ten days from the date of this order, appellants shall respond to the motion to dismiss. The response shall indicate if this is an appeal from an order rendered December 1, 2022, or the final judgment dated December 15, 2022, attached to the original notice of appeal. Appellants shall also advise this court in the response whether arrangements for payment for the preparation of the record on appeal have been made with the clerk of the lower tribunal.
Docket Date 2023-02-23
Type Motions Other
Subtype Motion To Dismiss
Description Motion To Dismiss
On Behalf Of AQUA FINANCE, INC.
Docket Date 2023-02-22
Type Notice
Subtype Notice
Description Notice ~ NOTICE OF INABILITY TO PRODUCE THE RECORD ON APPEAL
On Behalf Of TIFFANY RUSSELL, CLERK
Docket Date 2023-01-18
Type Notice
Subtype Amended Notice of Appeal
Description Amended Notice of Appeal
On Behalf Of VAYOLA OLIVER
Docket Date 2023-01-04
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgment Letter 1
Docket Date 2023-01-04
Type Order
Subtype Order on Filing Fee
Description fee - civil; pro se
Docket Date 2023-01-03
Type Misc. Events
Subtype Fee Status
Description A3:Paid In Full - $300
Docket Date 2023-01-03
Type Notice
Subtype Notice of Appeal
Description Notice of Appeal Filed ~ WITH ORDER
On Behalf Of VAYOLA OLIVER
PAMELA KORODY VS HSBC BANK USA NATIONAL ASSOCIATION AS TRUSTEE, ET AL 2D2022-1598 2022-05-18 Closed
Classification NOA Final - Circuit Civil - Foreclosure
Court 2nd District Court of Appeal
Originating Court Circuit Court for the Sixth Judicial Circuit, Pasco County
21-CA-1005

Parties
Name PAMELA KORODY
Role Appellant
Status Active
Representations SHEILA M. LAKE, ESQ.
Name UNKNOWN SPOUSE OF PAMELA KORODY
Role Appellee
Status Active
Name UNKNOWN SPOUSE OF JOHN A. KORODY
Role Appellee
Status Active
Name UNKNOWN TENANT 2
Role Appellee
Status Active
Name UNKNOWN TENANT 1
Role Appellee
Status Active
Name AQUA FINANCE, INC.
Role Appellee
Status Active
Name HSBC BANK USA NATIONAL ASSOCIATION AS TRUSTEE
Role Appellee
Status Active
Representations BRADFORD PETRINO, ESQ.
Name JOHN A. KORODY
Role Appellee
Status Active
Name HON. KEMBA LEWIS
Role Judge/Judicial Officer
Status Active
Name PASCO CLERK
Role Lower Tribunal Clerk
Status Active

Docket Entries
Docket Date 2022-07-25
Type Misc. Events
Subtype Status Report
Description Status Report ~ Notice of Inability to Complete or Transmit the Record
On Behalf Of PASCO CLERK
Docket Date 2022-07-25
Type Record
Subtype Record on Appeal
Description Received Records ~ LEWIS - REDACTED -286 PAGES
On Behalf Of PAMELA KORODY
Docket Date 2022-07-08
Type Notice
Subtype Notice of Appearance
Description Notice of Appearance ~ NOTICE OF APPEARANCE AND DESIGNATIONOF ATTORNEY EMAIL ADDRESSES
On Behalf Of HSBC BANK USA NATIONAL ASSOCIATION AS TRUSTEE
Docket Date 2022-05-31
Type Misc. Events
Subtype Case Filing Fee Paid through Portal
Description Case Filing Fee Paid through Portal
On Behalf Of PAMELA KORODY
Docket Date 2022-05-18
Type Order
Subtype Order on Filing Fee
Description fee - civil; atty
Docket Date 2022-05-18
Type Misc. Events
Subtype Fee Status
Description FP:Fee Paid Through Portal
Docket Date 2022-05-18
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgment Letter 1
Docket Date 2022-05-18
Type Notice
Subtype Notice of Appeal
Description Notice of Appeal Filed ~ WITH ORDER
On Behalf Of PAMELA KORODY
Docket Date 2023-03-08
Type Mandate
Subtype Mandate
Description Mandate
Docket Date 2023-03-08
Type Misc. Events
Subtype West Publishing
Description West Publishing
Docket Date 2023-02-17
Type Order
Subtype Order
Description Miscellaneous Order ~ Appellee, HSBC Bank, has filed a motion for appellate attorney's fees against the Appellant, Pamela Korody. The motion is granted. The circuit court shall determine the amount of appellate attorney's fees to be awarded.
Docket Date 2023-02-17
Type Disposition by Opinion
Subtype Affirmed
Description Affirmed - Per Curiam Affirmed
Docket Date 2022-10-24
Type Brief
Subtype Answer Brief
Description Appellee Answer Brief
On Behalf Of HSBC BANK USA NATIONAL ASSOCIATION AS TRUSTEE
Docket Date 2022-10-24
Type Motions Relating to Attorney Fees/Costs
Subtype Motion For Attorney's Fees
Description Motion For Attorney's Fees ~ HSBC'S MOTION FOR ATTORNEY'S FEES
On Behalf Of HSBC BANK USA NATIONAL ASSOCIATION AS TRUSTEE
Docket Date 2022-10-03
Type Order
Subtype Order on Motion To Strike
Description Grant Motion to Strike ~ Appellant’s motion to strike is granted. The initial brief is stricken. The amended initial brief is accepted as filed.
Docket Date 2022-09-30
Type Brief
Subtype Amended Initial Brief
Description Amended Appellant Initial Brief
On Behalf Of PAMELA KORODY
Docket Date 2022-09-30
Type Record
Subtype Amended Appendix
Description Appendix for Amended Initial Brief ~ AMENDED APPENDIX TO APPELLANT/PETITIONER'S AMENDED INITIAL BRIEF
On Behalf Of PAMELA KORODY
Docket Date 2022-09-30
Type Motions Other
Subtype Motion To Strike
Description Motion To Strike ~ APPELLANT'S MOTIONTO STRIKE INITIAL BRIEF
On Behalf Of PAMELA KORODY
Docket Date 2022-09-15
Type Order
Subtype Order
Description Miscellaneous Order ~ HSBC's Motion to Strike Parts of Korody's Appendix not in the Record is granted to the extent that the appendix for initial brief filed August 5, 2022, is stricken without prejudice to appellant's filing within 10 days of this order an amended appendix that does not include items L, M, N, S, T, Y, AA, and FF. Appellant may include in the amended appendix items BB, CC, and DD as "other authorities" as contemplated in Florida Rule of Appellate Procedure 9.220(b). Within 10 days of this order, appellant shall file an amended initial brief citing to the record and/or to any amended appendix, together with a motion to strike the initial brief. This order is without prejudice to the parties to file a motion to supplement the record on appeal with items in the lower tribunal record that were considered by the trial court is issuing the order on appeal.
Docket Date 2022-08-25
Type Response
Subtype Response
Description RESPONSE ~ APPELLANT'S RESPONSE TO HSBC'S MOTIONTO STRIKE PARTS OF KORODY'S APPENDIX NOT IN THE RECORD
On Behalf Of PAMELA KORODY
Docket Date 2022-08-19
Type Notice
Subtype Notice of Agreed Extension of Time
Description Stipulation for Extension of Time ~ NOTICE OF AGREED EXTENSION OF TIME FOR ANSWER BRIEF//30 - AB DUE 9/23/22
On Behalf Of HSBC BANK USA NATIONAL ASSOCIATION AS TRUSTEE
Docket Date 2022-08-10
Type Order
Subtype Order to File Response
Description ORD-TO FILE RESPONSE ~ Appellant shall serve a response to "HSBC's Motion to Strike Parts of Korody's Appendix not in the Record" within 15 days of the date of this order.
Docket Date 2022-08-09
Type Motions Other
Subtype Motion To Strike
Description Motion To Strike ~ HSBC'S MOTION TO STRIKEPARTS OF KORODY'S APPENDIX NOT IN THE RECORD
On Behalf Of HSBC BANK USA NATIONAL ASSOCIATION AS TRUSTEE
Docket Date 2022-08-05
Type Record
Subtype Appendix to Initial Brief
Description Appendix for Initial Brief ~ CORRECTED
On Behalf Of PAMELA KORODY
Docket Date 2022-08-02
Type Order
Subtype Order
Description Miscellaneous Order ~ The appendix to the initial is not text searchable as required by Florida Rule of Appellate Procedure 9.220(c). Appellant shall file a corrected appendix within ten days from the date of this order.
Docket Date 2022-07-25
Type Brief
Subtype Initial Brief
Description Initial Appellant Brief on Merits ~ **STRICKEN**
On Behalf Of PAMELA KORODY
RENEL MARCELUS and ODETTE MARCELUS VS AQUA FINANCE, INC. 4D2021-3198 2021-11-09 Closed
Classification NOA Final - County Civil - Other
Court 4th District Court of Appeal
Originating Court County Court for the Seventeenth Judicial Circuit, Broward County
COSO18005413

Parties
Name Odette Marcelus
Role Appellant
Status Active
Name Renel Marcelus
Role Appellant
Status Active
Representations Kertch J. Conze, James Bishop
Name AQUA FINANCE, INC.
Role Appellee
Status Active
Representations Jonathan P. Hempfling
Name Hon. Corey Amanda Cawthon
Role Judge/Judicial Officer
Status Active
Name Clerk - Broward
Role Lower Tribunal Clerk
Status Active

Docket Entries
Docket Date 2022-05-06
Type Misc. Events
Subtype West Publishing
Description West Publishing
Docket Date 2022-04-20
Type Disposition by Opinion
Subtype Reversed
Description Reversed - Per Curiam Opinion
Docket Date 2021-12-15
Type Record
Subtype Appendix
Description Appendix to Brief
On Behalf Of Renel Marcelus
Docket Date 2022-05-06
Type Mandate
Subtype Mandate
Description Mandate
Docket Date 2021-12-15
Type Brief
Subtype Initial Brief
Description Initial Brief on Merits
On Behalf Of Renel Marcelus
Docket Date 2021-12-07
Type Record
Subtype Record on Appeal
Description Received Records ~ 127 PAGES
On Behalf Of Clerk - Broward
Docket Date 2021-11-15
Type Misc. Events
Subtype Case Filing Fee Paid through Portal
Description Case Filing Fee Paid Through Portal
On Behalf Of Renel Marcelus
Docket Date 2021-11-10
Type Misc. Events
Subtype Affidavit
Description Affidavit
On Behalf Of Clerk - Broward
Docket Date 2021-11-10
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgment Letter
Docket Date 2021-11-10
Type Order
Subtype Order on Filing Fee
Description ORD-Pay Filing Fee-Civil Appeal ~ The jurisdiction of this court was invoked by filing of a Notice of Appeal in the lower tribunal. The $300.00 filing fee required by the applicable rule of procedure and Section 35.22(2)(a), Florida Statutes, is due and payable REGARDLESS OF WHETHER THE APPEAL IS LATER DISMISSED VOLUNTARILY OR ADVERSELY.ORDERED that appellant shall pay the $300.00 filing fee or file the lower tribunal clerk's determination of indigent status in this court within ten (10) days from the date of this order. The fee may be paid electronically through the Florida Courts E-Filing Portal – see the court’s website for details. Failure to comply within the time prescribed will result in dismissal of this cause and may result in the court sanctioning of any party, or the party's attorney, who has not paid the filing fee. The attorney filing the Notice of Appeal has a duty to tender the filing fee to the appellate court when the appeal is initiated. See In Re Payment of Filing Fees, 744 So. 2d 1025 (Fla. 4th DCA 1997). Failure of the attorney to pay will result in referral to the Department of Financial Services for collection.**NOTE: This order does not toll the time for filing any pleadings necessary to prosecute this appeal and no extensions of time will be entertained. Once the fee is paid, it is not refundable. Except for dismissal, this court will take no action in this appeal until the filing fee is paid or until a lower tribunal clerk's determination of indigent status is filed.
Docket Date 2021-11-09
Type Notice
Subtype Notice of Appeal
Description Notice of Appeal Filed
On Behalf Of Renel Marcelus
Docket Date 2021-11-09
Type Misc. Events
Subtype Fee Status
Description FP:Fee Paid Through Portal

Documents

Name Date
ANNUAL REPORT 2024-02-21
ANNUAL REPORT 2023-01-26
ANNUAL REPORT 2022-02-03
ANNUAL REPORT 2021-02-23
ANNUAL REPORT 2020-02-18
ANNUAL REPORT 2019-02-12
ANNUAL REPORT 2018-02-05
ANNUAL REPORT 2017-01-19
ANNUAL REPORT 2016-01-14
ANNUAL REPORT 2015-02-23

CFPB Complaint

Complaint Id Date Received Issue Product
11351744 2025-01-02 Getting the loan Payday loan, title loan, personal loan, or advance loan
Issue Getting the loan
Timely Yes
Company Aqua Finance, Inc.
Product Payday loan, title loan, personal loan, or advance loan
Sub Product Installment loan
Date Received 2025-01-02
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-03
Consumer Consent Provided N/A
11356470 2025-01-02 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Aqua Finance, Inc.
Product Debt collection
Sub Issue Debt was paid
Sub Product Other debt
Date Received 2025-01-02
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-02
11223080 2024-12-19 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Aqua Finance, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2024-12-19
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-19
11110324 2024-12-11 Getting a credit card Credit card
Issue Getting a credit card
Timely Yes
Company Aqua Finance, Inc.
Product Credit card
Sub Issue Card opened without my consent or knowledge
Sub Product Store credit card
Date Received 2024-12-11
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-11
Complaint What Happened 2 accounts by creditor XXXX XXXX were opened fraudulent on my name both accounts reporting on my credit in result of identity theft, by the name of * XXXX XXXX XXXX Account Number : XXXX Date opened : XX/XX/scrub>XXXX XXXX XXXX Balance : {$76000.00} FRAUDULENT NOT MINE / * XXXX XXXX XXXX Account Number : XXXX Date opened : XX/XX/XXXXXX/XX/year> Balance : {$7500.00} FRAUDULENT NOT MINE
Consumer Consent Provided Consent provided
5223130 2022-02-15 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Aqua Finance, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2022-02-15
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-02-15
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
5488280 2022-04-24 Charged fees or interest you didn't expect Payday loan, title loan, or personal loan
Issue Charged fees or interest you didn't expect
Timely Yes
Company Aqua Finance, Inc.
Product Payday loan, title loan, or personal loan
Sub Product Installment loan
Date Received 2022-04-24
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-04-24
Company Public Response Company believes the complaint is the result of a misunderstanding
Consumer Consent Provided Consent not provided
4677183 2021-08-31 Attempts to collect debt not owed Debt collection
Tags Older American
Issue Attempts to collect debt not owed
Timely No
Company Aqua Finance, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2021-08-31
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-08-31
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
4319742 2021-04-22 Charged fees or interest you didn't expect Payday loan, title loan, or personal loan
Tags Servicemember
Issue Charged fees or interest you didn't expect
Timely No
Company Aqua Finance, Inc.
Product Payday loan, title loan, or personal loan
Sub Product Installment loan
Date Received 2021-04-22
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-04-22
Complaint What Happened Please see all attachments listed from : AAA1, B2, C3 E5, F6 Concerning Aqua Finance, on XX/XX/2021 their staff management was extremely bias to me as a consumer, because I which to speak to their fraud / compliance dept. in respect to the unscrupulous & fraudulent sale tactics of XXXX Secure / ( XXXX XXXX XXXX XXXX ... by using a falsify document from her business partner XXXX XXXX XXXX / ( XXXX XXXX XXXX ... noted both name are on document 6 of 8. See attachment : A1 - page 4 - 8.
Consumer Consent Provided Consent provided
6890419 2023-04-26 Charged fees or interest you didn't expect Payday loan, title loan, or personal loan
Issue Charged fees or interest you didn't expect
Timely Yes
Company Aqua Finance, Inc.
Product Payday loan, title loan, or personal loan
Sub Product Installment loan
Date Received 2023-04-26
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-04-26
Complaint What Happened On XX/XX/XXXX, I requested from Aqua Finance my loan documents as I have had this loan for a later over three years and I have noticed little to nothing changing on my loan balance. Originally, I was told it would take a 24-hour notice from the XXXX. I recalled Monday and they advised me it usually takes 24 to 48 hours. I haven't received the requested documents. This company doesn't even provide me with my loan statements in order for me to pay this loan off quickly. After reading the XXXX reviews many other have the same complaints I do. This company practices predatory lending as they hide all their fees, and their officers do zero explanations on these predatory contacts.
Consumer Consent Provided Consent provided
4363745 2021-05-09 Other features, terms, or problems Credit card or prepaid card
Tags Older American, Servicemember
Issue Other features, terms, or problems
Timely No
Company Aqua Finance, Inc.
Product Credit card or prepaid card
Sub Issue Problem with customer service
Sub Product Store credit card
Date Received 2021-05-09
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-05-09
Complaint What Happened Date : Thu, XX/XX/XXXX at XXXXXXXX XXXX Subject : Inoperative Alarm w/ over 20 messages from ( Brently ) To : XXXX XXXX XXXX To whom it may concern : To Ms. XXXX XXXX, I'm exercising my right from the last paragraph from the back of the payment coupon statement : Your rights If You AreDissatisfied With Your Credit Card Purchases ... by not to continue to make payments for the rendering services of XXXX XXXX/ ( XXXX XXXX ). For the inoperable security system that was placed in my home on XX/XX/XXXX. We have constantly requested for reinstall are security XXXX XXXX/ ( XXXX XXXX since XX/XX/XXXX ) from XX/XX/XXXX to present, and now are bedroom window and the back door since XX/XX/XXXX to Ms. XXXX XXXX XXXX XXXX XXXX. My wife had expounded why she had great concerning for the safety of her grandson in bedroom 2. On XX/XX/XXXX the front doorhad set off a Pending Alarm ... and there was not one call from either XXXX XXXX XXXX / the Sheriff Office investigating the Pending Alarm. Attaching documental supportive evidences
Consumer Consent Provided Consent provided
10976567 2024-11-29 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Aqua Finance, Inc.
Product Credit reporting or other personal consumer reports
Sub Issue Account information incorrect
Sub Product Credit reporting
Date Received 2024-11-29
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-11-29
Consumer Consent Provided Consent not provided
7199728 2023-07-03 Problem with a credit reporting company's investigation into an existing problem Credit reporting, credit repair services, or other personal consumer reports
Issue Problem with a credit reporting company's investigation into an existing problem
Timely Yes
Company Aqua Finance, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Their investigation did not fix an error on your report
Sub Product Credit reporting
Date Received 2023-07-03
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-08-07
Complaint What Happened The presence of a derogatory rating on my account is deeply concerning to me. I am worried about the impact it may have on my credit, as it has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the significant financial and emotional distress this negative rating has caused me and will continue to cause until it is resolved.
Consumer Consent Provided Consent provided
10306625 2024-10-01 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Aqua Finance, Inc.
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2024-10-01
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-10-02
Consumer Consent Provided Consent not provided
3225154 2019-04-27 Took or threatened to take negative or legal action Debt collection
Tags Servicemember
Issue Took or threatened to take negative or legal action
Timely No
Company Aqua Finance, Inc.
Product Debt collection
Sub Issue Seized or attempted to seize your property
Sub Product Mortgage debt
Date Received 2019-04-27
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-04-27
Company Public Response Company believes the complaint is the result of a misunderstanding
Complaint What Happened Me and my husband filed for Chapter XXXX Bankruptcy in XXXX. It was discharged on XXXX XXXX, XXXX. The creditor Aqua Finance was included in the bankruptcy and was discharged with the other creditors. We sold our home and were closing on XXXX XXXX, XXXX. XXXX XXXX XXXX is handling our closing. On XXXX XXXX, XXXX, XXXX XXXX was provided a final XXXX settlement statement from XXXX XXXX XXXX XXXX that was given to us. To our disbelief this statement has a second mortgage listed for {$6000.00} from XXXX XXXX XXXX, XXXX. We were confused. We don't have a second mortgage and since we have a VA guaranteed loan, we can not have a second mortgage on our property. I searched for XXXX XXXX XXXX, XXXX and contacted them about this fraudulent 2nd mortgage. I spoke with XXXX a customer service representative at XXXX. She informed me that they represented Aqua Finance. I told her the debt that we had with Aqua Finance was discharged in the Chapter XXXX. She stated that they had no record of this. She provided me with a claims email address and I emailed a copy of the listed creditors in the bankruptcy and the discharge order from the court, to show that Aqua finance was listed. I called back to make sure they received the email and spoke with XXXX another representative. She stated that Aqua Finance had a judgement of exemption from the bankruptcy discharge and this was a valid way for them to collect the debt. I asked her to provide me with a copy of this since I have a copy of the bankruptcy closure of estate order. It shows that no creditor was given an exemption to the bankruptcy discharge to collect on an exempt debt. I asked if she would provide me with a copy of this exemption order they had for XXXX XXXX XXXX, XXXX to collect this debt. She stated they didn't have to provide me a copy of this ordre. I informed her that I would file a complaint with the CFPB. She told me to go ahead, that was fine. The actions of XXXX XXXX XXXX, XXXX on behave of Aqua Finance, is a clear abuse and infringement of my consumer rights and protections provided to me and my husband under the US Bankruptcy code. It is also holding up the sell of our home. This is a blatant strong arm tactic by big corporations to collect a debt and they are breaking the law.
Consumer Consent Provided Consent provided
5420528 2022-04-07 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Aqua Finance, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2022-04-07
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-04-07
Company Public Response Company disputes the facts presented in the complaint
Consumer Consent Provided Consent not provided
10137672 2024-09-16 Charged fees or interest you didn't expect Payday loan, title loan, personal loan, or advance loan
Tags Older American
Issue Charged fees or interest you didn't expect
Timely Yes
Company Aqua Finance, Inc.
Product Payday loan, title loan, personal loan, or advance loan
Sub Product Installment loan
Date Received 2024-09-16
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-09-20
Complaint What Happened I am writing to express my deep concern and disappointment regarding the fraudulent business practices we have experienced with Aqua Finance. This company has been engaged in deceptive tactics, including false advertising, high pressure sales tactics, scare tactics, hidden fees, and misleading product claims. These practices not only violate consumer protection laws but also erode trust and confidence in the vendor. As consumers, we feel betrayed and misled by this company 's actions. We contacted Aqua Finance many times regarding the tactics used and were told that they are not responsible for the actions of the sales force representing their product. We also contacted Aqua XXXX XXXX XXXX, the seller, multiple times about the water system itself. It has not worked properly since the beginning. We have had maintenance & plumbing problems with the unit. Once we called about the sensor that is inside our house to monitor XXXX and salt use, and the tech from XXXX XXXX told us to just throw it away because it does not work anyway. They would not provide a replacement. We have been paying for this system for 5 years and we still owe a substantial amount as balance, which is most of what was financed. Most of the monthly payment goes to interest and the balance never seems to be reduced. At this rate, the balance will be repaid, if ever, long after the original agreement. We demanded a refund and the termination of the agreement from Aqua based on the performance of the system and misrepresentation, and they refused. I urge you to take immediate steps to rectify these unethical practices and have this company take responsibility for the harm caused to consumers, like us. We would like to get a full refund of the money we have wasted. We feel we have been swindled. We look forward to discussing these matters with you and seeing if we can bring this nightmare to an end.
Consumer Consent Provided Consent provided
2741686 2017-11-29 Getting a loan or lease Vehicle loan or lease
Issue Getting a loan or lease
Timely No
Company Aqua Finance, Inc.
Product Vehicle loan or lease
Sub Issue Credit denial
Sub Product Loan
Date Received 2017-11-29
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-11-29
Company Public Response Company believes the complaint is the result of a misunderstanding
Complaint What Happened This is not a vehicle it is a commercial trailer loan with a company called Aqua Finance, which i do already have a existing open loan since XXXX XXXX. Yesterday XXXX/XXXX/XXXX I applied for a additional loan through the funding company Rock Solid Funding that goes through Aqua Finance ( which again I have a open loan already with them on a trailer I purchased XXXX ) I got a email from the XXXX XXXX XXXX that Aqua Finance denied me. I called Aqua finance today XXXX/XXXX/XXXX at XXXX ( eastern time ) I was on the phone for 41 minutes and got no where.I spoke to the lady who answered to find out why I was denied she said my account is past due, I explained to her it is not according to all the invoices/receipts she spoke to a supervisor and came back on the line and said due to that they denied me, I asked to speak to a supervisor ( XXXX ) I explained I am current according to all my bills since XXXX she transferred me over to billing, I spoke to XXXX she said she has a 3rd party billing and they always mess up and explained I had a payment due today which I was aware of and was to pay today ( which I did ) I asked XXXX so I am not past due she said No. I asked to be transferred back to ( XXXX ) the supervisor she then said the same things I said I need to talk to your Supervisor she got me on the phone with XXXX I explained the whole situation that I should not be denied for past due balance cause I am not, I told her that I have all emails, receipts, their invoices showing no past due etc.. She then stated we are not financing you due to late payments, I then got upset mentioned to her that I will contact FTC and who ever I need to since I feel this is a " false statement about the ability to offer a loan '' since I do not have a deliquent/past due. XXXX then changed why i got denied and said we are not approving you due to having to pay off exsisting loan which I then got angry with her and said oh now XXXX you are changing why I got denied after you and everyone else stated before I was denied for past/late charges which is incorrect!! She then had nothing further I told her I will forward all this proof over that I am not late/past due she then didnt want to speak to me further. I am so upset with how this is handled and how i am being falsely denied of this loan which is affecting y business.
Consumer Consent Provided Consent provided
2749226 2017-12-07 Getting a loan or lease Vehicle loan or lease
Issue Getting a loan or lease
Timely Yes
Company Aqua Finance, Inc.
Product Vehicle loan or lease
Sub Issue Confusing or misleading advertising or marketing
Sub Product Loan
Date Received 2017-12-07
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-12-07
Company Public Response Company believes the complaint is the result of a misunderstanding
Complaint What Happened This is a add on to a complaint I already put in on XXXX XXXX,2017 complaint XXXX about AQUA FINANCE, INC.. I had put in this prior complaint and was surprised and thought great customer service since I received a call the next day on XX/XX/XXXX from a " XXXX '' who was in management ( called from a unknown number ) and she apologized over and over how Aqua Finance was wrong in this whole process with me, all representatives/Managers I spoke to all stated I was late/past due and that was incorrect regarding my account, which I am very upset about if I did not know my laws and or rights then that would of been it. XXXX explained how all of this was " bad training and they will look into this '' and how she wanted to move forward with the process of loan I agreed she stated she will make notes and forward all my info to the head guy in financing and I will get a return phone call. Well go figure .... it is now 8 days later and no returned phone call or any emails etc..I have no idea if I was approved, denied, nothing! I am so frustrated with this process especially how I feel I was told I was denied original on the prior claim which is NOT correct and in my eyes a " False Statement '' from the Finance Company this is very unprofessional and agian I am highly frustrated due to now allowing them to move forward and fix the problem they have made the situation worse and once again misleading information by having someone contact me back ( after pulling my credit ) and NO ONE can communicate with me in regards to the loan process, I have no call back number for this XXXX and I do not want to even call customer service do to the prior complaint and I was mislead/lied to by all the managers ... .this is the MOST horrible experience I have been through when applying for a loan, especially frustrating that I have a existing loan which is in good standing so I have a relationship with this company already.I need to know what I can do about this i feel like I have false denial statements ( original complaint ) and now this company has pulled my credit and no phone calls back to me ... .I am ANGRY!!!!!
Consumer Consent Provided Consent provided
2663547 2017-09-08 Improper use of your report Credit reporting, credit repair services, or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Aqua Finance, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Credit inquiries on your report that you don't recognize
Sub Product Credit reporting
Date Received 2017-09-08
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-09-08
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Complaint What Happened Unauthorized inquiry.
Consumer Consent Provided Consent provided
10772343 2024-11-12 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company Aqua Finance, Inc.
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product I do not know
Date Received 2024-11-12
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-11-12
Consumer Consent Provided Consent not provided
1994396 2016-07-01 Problems when you are unable to pay Consumer Loan
Tags Servicemember
Issue Problems when you are unable to pay
Timely Yes
Company Aqua Finance, Inc.
Product Consumer Loan
Sub Product Installment loan
Date Received 2016-07-01
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2016-07-11
Complaint What Happened XX/XX/XXXX I purchased what was supposed to be an XXXX Solar AC System. Within two months I found out that I had been scammed. I also found out that the company was not licenced to do solar ac systems. I then found out that there " in house '' notary had signed my name to several documents and has been found quilty by the FL Gov. Office for doing so. I then found out that a loan had been taken out in my name by someone. The loan was for the price of the " solar '' ac system XXXX with a company named Aqua Fin. I have told Aqua everything and provided documents to them in regards to the fraud and scam. when I received my first statement from Aqua Fin. I called and asked them to send me documents that I had signed due to the fact that I 've never applied for a load with them. They never sent me anything. I 've never paid on this loan and Aqua has placed it on my credit record and now I sold my home in XXXX XXXX and they had placed a lien for a " water treatment system ''. when the title company told me about the lien for a " water treatment system '' I told them I 've never had one in my home. So when the title company calls Aqua Fin. to find out what its about they told them it was for a " water treatment system ''. After the title company talked with me and i told them that I know of a company named Aqua fin. but I never had a water treatment system. I told the title company about the scam and fraud. The title company told Aqua Fin. about the " Solar AC System '' and by XXXX the next day Aqua Fin. had place another lien for the " XXXX XXXX AC system ''. I 've never had a XXXX Solar AC system in my home. The equipment that was installed I found out was just a regular XXXX AC system. And the " Solar '' panel they installed is not approved by the state of FL and that it had been found dang. I need help in getting my XXXX back that the title company is holding and get my credit back. This has made me very sick over the past two yrs. in trying to deal with this. I 've been in the hosp. over 15 times in XX/XX/XXXX due to XXXX. I have the Attorney Gen. Office of FL working on this scamm, along with working with the XXXX XXXX. PD in placing charges against several people that have been involved. It 's not right that Aqua Fin. took up business with XXXX XXXX and they got ripped off. I do belive that Aqua Fin. knew about the scam and got in on it to make money. it 's not fair to that I have to pay for a loan that I did n't take out. I have no papers showing that I did so. Please help me .... i do n't have the money to hire an attorney to help me .... attorneys want XXXX just to start to work on the case. I do n't have it and the XXXX is all the money I have and ca n't lose any of it. Please help me if you can. If you look online you can see just what kind of company Aqua Fin. is. Also if you look at my payment history on any of " my loans '' you will see that I pay them. My credit has dropped into XXXX when it was at XXXX.
Consumer Consent Provided Consent provided
2276771 2017-01-05 Communication tactics Debt collection
Issue Communication tactics
Timely No
Company Aqua Finance, Inc.
Product Debt collection
Sub Issue Frequent or repeated calls
Sub Product Other (i.e. phone, health club, etc.)
Date Received 2017-01-05
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2017-01-09
Consumer Consent Provided N/A
10393168 2024-10-09 Incorrect information on your report Payday loan, title loan, personal loan, or advance loan
Issue Incorrect information on your report
Timely Yes
Company Aqua Finance, Inc.
Product Payday loan, title loan, personal loan, or advance loan
Sub Issue Account status incorrect
Sub Product Installment loan
Date Received 2024-10-09
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-10-09
Consumer Consent Provided N/A
4099861 2021-01-28 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely No
Company Aqua Finance, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2021-01-28
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-01-28
Complaint What Happened There is unknown hard inquiry on my credit reports. Im requested the verification of the inquiry and the method of verification. AQUA FINANCE Inquiry : XXXX. XXXX, 2019. For the first time no response came in 15 days company did not provide the following proof : Permissible Purpose My written authorization Proof that I personally initiated these inquiry.
Consumer Consent Provided Consent provided
3908714 2020-10-20 Other features, terms, or problems Credit card or prepaid card
Issue Other features, terms, or problems
Timely No
Company Aqua Finance, Inc.
Product Credit card or prepaid card
Sub Issue Problem with customer service
Sub Product Store credit card
Date Received 2020-10-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-10-20
Complaint What Happened I bought a water purification system through Aqua Finance. The device has had several issues and currently does not work. The company I bought the device through wants to charge $ XXXX {$50.00} per half hour to fix. I refuse to pay such large fees every time the device breaks, and was made to believe all warranty and repair would be covered in price of purchase. However, now I am stuck with a broken device and forced to pay the financing contract. I would like to have the unit returned and be refunded for the device. I do not care for either of these companies and feel I have been taken advantage of.
Consumer Consent Provided Consent provided
3963731 2020-11-19 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely No
Company Aqua Finance, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2020-11-19
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-12-02
Complaint What Happened On XXXX XXXX, 2019, XXXX XXXX XXXX add a hard inquiry on my credit report per XXXX. On XXXX. XXXX, 2019, AQUA FINANCE add a hard inquiry on my credit report per XXXX.
Consumer Consent Provided Consent provided
2244226 2016-12-10 Managing the loan or lease Consumer Loan
Issue Managing the loan or lease
Timely Yes
Company Aqua Finance, Inc.
Product Consumer Loan
Sub Product Installment loan
Date Received 2016-12-10
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2016-12-17
Company Public Response Company believes it acted appropriately as authorized by contract or law
Complaint What Happened I purchased a XXXX from XXXX & XXXX XXXX on XXXX/XXXX/XXXX. The financier was a company by the nae of Carmel Financial who approved a revolving open ended charge account. On XXXX XXXX, XXXX, I received a letter from Carmel Financial notifying me that Carmel Financial Corporation Inc has sold my account to Aqua Finance and that the account has changed to a close ended, simple interest account. Shortly after that notice, I received a second notice from Aqua Finance notifying me that my account would be sold AGAIN to a third company - where the terms and conditions of the original contractual agreement would be changed again if I did not respond within 30 days of the notification. I called the number provided and stated that I did not agree to the second sale. During this same time I began receiving collection calls from Aqua Finance about an annual {$30.00} fee? Aqua Finance has been unable to reproduce a copy of the verbiage where I agreed to pay the annual fee. Now I am receiving late fee charges on statements for not paying the fee. I have never missed a payment at this point in time. As a consumer and a banking professional - Aqua Finance has conducted their business in an unethical manner at my expense. Transferring the original debt from company to company, all while changing the terms and conditions of the original contractual agreement to benefit their bottom line at the expense of customers. I have requested their lawyers contact me.
Consumer Consent Provided Consent provided
10014118 2024-09-05 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Aqua Finance, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2024-09-05
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-09-05
Consumer Consent Provided Consent not provided
2109882 2016-09-13 Taking/threatening an illegal action Debt collection
Issue Taking/threatening an illegal action
Timely Yes
Company Aqua Finance, Inc.
Product Debt collection
Sub Issue Threatened to sue on too old debt
Sub Product Other (i.e. phone, health club, etc.)
Date Received 2016-09-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2016-11-14
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
7313821 2023-07-27 Charged fees or interest you didn't expect Payday loan, title loan, or personal loan
Issue Charged fees or interest you didn't expect
Timely Yes
Company Aqua Finance, Inc.
Product Payday loan, title loan, or personal loan
Sub Product Installment loan
Date Received 2023-07-27
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-07-27
Complaint What Happened I recently paid off this account, so as far as I know, I do not owe anything. When I logged into the website, it still shows that my next payment is XX/XX/XXXX. It also shows that {$130.00} will be due. I asked for someone to clarify this for me on XX/XX/XXXX, but my email and concerns were completely ignored. If I owe some money, I would like to know about it. On XX/XX/XXXX, their site showed the outstanding balance was {$8300.00}. The check was for {$8300.00}. My records show I am owed {$92.00} in overages. I asked how to retrieve that additional cash, but that too was ignored? I asked them if I can have that extra mailed back to me? The tracking number for the check is XXXX XXXX XXXX XXXX XXXX XXXX. It was delivered to the XXXX XXXX XXXX XX/XX/XXXX. On XX/XX/XXXX checked my bank account. On top of the {$92.00} of overage, it also shows they took {$130.00} from my account on XX/XX/XXXX. This brings the total amount owed to me to {$220.00}. It is disturbing that my account could be paid off, and they still take money from my account. Furthermore, there is no way to stop the autopay on the website. Customers are directed to reach out to them, which I diid, but was subsequently ignored. They are now impacting my ability to pay my mortgage on time by taking money no longer owed to them. As I have stated, they owe me {$220.00} and I would like someone to explain why all this additional money was taken.
Consumer Consent Provided Consent provided
9934776 2024-08-22 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Aqua Finance, Inc.
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2024-08-22
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-08-28
Consumer Consent Provided Consent not provided

Related by officers

No related officers

Related by address

No related companies by address

Date of last update: 02 Feb 2025

Sources: Florida Department of State

Privacy policy Policy
About us About us
Contacts Contact us

© 2025 flprofile.com, Part of Big Data Integrated