11503158
|
2025-01-11
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Tags |
Servicemember
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account information incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-11
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-13
|
|
11046462
|
2024-12-06
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
Issue |
Problem with a company's investigation into an existing problem
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Difficulty submitting a dispute or getting information about a dispute over the phone
|
Sub Product |
Credit reporting
|
Date Received |
2024-12-06
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-06
|
Consumer Consent Provided |
Consent not provided
|
|
8179336
|
2024-01-18
|
Problem with a purchase shown on your statement
|
Credit card
|
|
Issue |
Problem with a purchase shown on your statement
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit card
|
Sub Issue |
Credit card company isn't resolving a dispute about a purchase on your statement
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-01-18
|
Submitted Via |
Postal mail
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-01-23
|
Company Public Response |
Company believes complaint caused principally by actions of third party outside the control or direction of the company
|
Consumer Consent Provided |
N/A
|
|
11075137
|
2024-12-08
|
Problem when making payments
|
Payday loan, title loan, personal loan, or advance loan
|
|
Tags |
Older American
|
Issue |
Problem when making payments
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Payday loan, title loan, personal loan, or advance loan
|
Sub Product |
Installment loan
|
Date Received |
2024-12-08
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-08
|
Complaint What Happened |
Since my husband passed away, I have had a difficult time finding work. I thought I had a job lined up recently but it fell through. Therefore, I temporarily didn't have sufficient money to make my Sezzle payments. On XX/XX/year>, I contacted Sezzle using the Conversation option, which represents itself as a web chat. I asked to revoke authorization to debit my bank account.
No chat agent ever responded and over {$200.00} was debited. I had to borrow money from my children to avoid becoming overdrawn. I attempted again today to turn off autopay so I can manually make upcoming payments.
I was told Sezzle could not do that, only I could do reschedules ( not what I asked ) through the app. This is a violation of the law.
I am going to repay me debts but I can't afford to pay it now. I have a new job starting soon which will help me catch up. I want autopay turned off and {$100.00} of the monies that were debited between XX/XX/year> and today so I have money to live off of.
|
Consumer Consent Provided |
Consent provided
|
|
9865621
|
2024-08-20
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
Issue |
Problem with a company's investigation into an existing problem
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Their investigation did not fix an error on your report
|
Sub Product |
Credit reporting
|
Date Received |
2024-08-20
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-08-20
|
Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
Consumer Consent Provided |
Consent not provided
|
|
6666753
|
2023-03-08
|
Incorrect information on your report
|
Payday loan, title loan, or personal loan
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Payday loan, title loan, or personal loan
|
Sub Issue |
Account information incorrect
|
Sub Product |
Personal line of credit
|
Date Received |
2023-03-08
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-03-30
|
Complaint What Happened |
Sezzle has caused my credit score to drop due to incorrectly reporting that I still have a balance of {$150.00} to pay off with them, when in fact it was paid in full. They also incorrectly reported that I originally had an available credit limit with them of {$970.00}, which I never did. My account is paid in full and I only have an available credit limit of {$600.00}. Once they correct this information, my credit score will still drop due to the {$370.00} difference of the actual available credit. They are supposed to be updating this information on a monthly basis but obviously aren't. This report on my credit shows the status updated as XX/XX/XXXX and it's now XX/XX/XXXX.
|
Consumer Consent Provided |
Consent provided
|
|
10306770
|
2024-10-01
|
Incorrect information on your report
|
Credit card
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit card
|
Sub Issue |
Account information incorrect
|
Sub Product |
Store credit card
|
Date Received |
2024-10-01
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-10-01
|
Consumer Consent Provided |
Consent not provided
|
|
9861501
|
2024-08-20
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Other personal consumer report
|
Date Received |
2024-08-20
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-08-20
|
Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
Complaint What Happened |
In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality, under 15 USC 1681.
Account name : Sezzle INC Account Number : XXXX Account Name : XXXX XXXX Account Number : XXXX has violated my rights.
15 U.S.C 1681 section 602 A. States I have the right to privacy.
15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.
15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
|
Consumer Consent Provided |
Consent provided
|
|
8207118
|
2024-01-23
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account status incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2024-01-23
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-01-25
|
Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
Consumer Consent Provided |
Consent not provided
|
|
5815526
|
2022-07-27
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Tags |
Servicemember
|
Issue |
Incorrect information on your report
|
Timely |
No
|
Company |
Sezzle Inc.
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Account status incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2022-07-27
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-08-12
|
Consumer Consent Provided |
Consent not provided
|
|
5874138
|
2022-08-12
|
Incorrect information on your report
|
Credit card or prepaid card
|
|
Issue |
Incorrect information on your report
|
Timely |
No
|
Company |
Sezzle Inc.
|
Product |
Credit card or prepaid card
|
Sub Issue |
Account information incorrect
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2022-08-12
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-08-29
|
Consumer Consent Provided |
Consent not provided
|
|
9727391
|
2024-08-07
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Debt collection
|
Sub Issue |
Didn't receive notice of right to dispute
|
Sub Product |
Credit card debt
|
Date Received |
2024-08-07
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-08-07
|
Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
Consumer Consent Provided |
Consent not provided
|
|
10197129
|
2024-09-22
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
Issue |
Problem with a company's investigation into an existing problem
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Their investigation did not fix an error on your report
|
Sub Product |
Credit reporting
|
Date Received |
2024-09-22
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-09-22
|
Company Public Response |
Company can't verify or dispute the facts in the complaint
|
Consumer Consent Provided |
Consent not provided
|
|
7066328
|
2023-06-04
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2023-06-04
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-07-12
|
Consumer Consent Provided |
Consent not provided
|
|
9585804
|
2024-07-22
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2024-07-22
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-07-26
|
Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
Consumer Consent Provided |
Consent not provided
|
|
6965447
|
2023-05-11
|
Trouble using your card
|
Credit card or prepaid card
|
|
Issue |
Trouble using your card
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit card or prepaid card
|
Sub Issue |
Can't use card to make purchases
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2023-05-11
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-06-29
|
Company Public Response |
Company believes the complaint is the result of a misunderstanding
|
Complaint What Happened |
Hello. I have an account with the buy now pay later service Sezzle.com. I have used it several times with shopping at the store XXXX, and had no problems.
One day I decided to try it out with XXXX, and was informed that I needed to subscribe to Sezzle Premium in order to shop at XXXX. Sezzle Premium is an optional add on that costs {$10.00} per month. After signing up to Sezzle Premium ( and paying {$10.00} ), I tried to purchase something on XXXX and the transaction was rejected by Sezzle. I then found out that my spending power at XXXX is {$0.00}. For frame of reference, my spending power at XXXX is {$250.00}.
I feel this is some kind of bait and switch and feel deceived. I would like a refund of my {$10.00}, based on the principle of the thing. I have already requested a refund from Sezzle, and they didn't even directly reply to the request.
Thank you.
|
Consumer Consent Provided |
Consent provided
|
|
7921794
|
2023-11-30
|
Trouble using the card
|
Prepaid card
|
|
Issue |
Trouble using the card
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Prepaid card
|
Sub Issue |
Trouble using the card to spend money in a store or online
|
Sub Product |
Gift card
|
Date Received |
2023-11-30
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-11-30
|
Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
Consumer Consent Provided |
Consent not provided
|
|
6596914
|
2023-02-22
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt was result of identity theft
|
Sub Product |
I do not know
|
Date Received |
2023-02-22
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-03-21
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
I have mailed Identity Theft documents including FTC Identity Theft Affidavits, Police Reports, Summary of Identity Theft Incident, and the information that was appearing on my credit report to Sezzle 3 times on XXXX, XXXX, and XXXX as the fraud began on my identity in XXXX and have had ZERO communication or response until Thursday XXXX stating the fraud department determined it was not fraud but gave no more information or provide me with the documents or process of the investigation that I requested, as I am allowed this by law. It was ignored again too. The addresses these documents were mailed to were twice to XXXX XXXX XXXX XXXX XXXX XXXX XXXX MN XXXX and once to XXXX XXXX XXXX XXXX MN XXXX without any acknowledgment or communication beginning XXXX.
In XX/XX/2022 shortly after my mother unexpectedly passed away, I fell victim to identity theft, where my Social Security number was found, linked to another ( fictitious ) name and address in XXXX XXXX. A total of 16 financial accounts were compromised, including my existing accounts, as well as new accounts, opened using my information. They were able to get complete total access to my entire XXXX and were able to clone the phone giving them access to do everything I would be able to do. They even made payments from my financial apps where my checking accounts were held to the credit cards so that they could keep charging on the credit cards so I would maybe not notice as quickly they even made thoughts payments to five of my accounts from three of my bank accounts checking, savings, and one of my business accounts. I was confused as to how my accounts and information continued to be accessed even after fraud alerts and reset all passwords and security info, but since they had access to my XXXX and my XXXX ( previous phone ), they were able to see whenever I changed any passwords, and what they were changed to and every action performed using my XXXX and able to access all information on it for months until XXXX finally was able to find the issue of my phone being so slow and shutting down which was due to infiltration to my kernel OS system on my device, according to XXXX. I had to purchase a new phone once this was uncovered.
I have provided Sezzle with the police report, FTC affidavits, and supporting documents of true name fraud specifically where my SS # was linked to someone elses name and address, in addition to my XXXX having malware in its kernel ( OS system ) where the hackers were able to take full control of my device, access to my XXXX and all financials, and impersonate me when verifying accounts etc which even including calling my banks. Upon XXXX inspecting my device, they found 167 text messages stuck in my XXXX that was marked undeliverable as I had alerts set up with my banks and accounts to text me to verify charges or identity- these were stopped by the malware. Two days after XXXX inspected my phone and found this, they released a nationwide security update patch to all XXXX XXXX XXXX XXXX directly addressing and fixing this security issue.
I requested Sezzle to provide me with all the documentation, processes, and supporting information used to determine their decision of not being a fraudulent account that I was notified briefly of this decision last Thursday without any elaboration. If a proper and complete investigation was initially done, it wouldve been clear that I was a victim of identity theft, and this account would have been found fraudulent as the 16 other accounts and creditors determined upon their investigations and review of my documentation. Unfortunately the three times I mailed it to Sezzle, no one responded. This account was charged off in the amount of {$350.00}.
No one responded to the 3 requests I sent via mail, which is required to respond within 30 days of notification by law. So according to the consumer protection rights and FCRA regulations, this account could have been immediately removed from my credit report without liability. However, I decided to contact Sezzle by phone as I didnt want it to possibly have the potential to affect my future endeavors down the road.
Remove this account immediately as it is a direct result of Identity Theft and send me a letter confirming the release of my liability and account removal from the credit bureau immediately as required by law.
I have attached copies of the letter i mailed to you 3 times on XXXX, XXXX, and XXXX that were blatantly ignored, proof of SS # linked to another person and address including FTC affidavits again.
|
Consumer Consent Provided |
Consent provided
|
|
5416014
|
2022-04-06
|
Unauthorized transactions or other transaction problem
|
Money transfer, virtual currency, or money service
|
|
Issue |
Unauthorized transactions or other transaction problem
|
Timely |
No
|
Company |
Sezzle Inc.
|
Product |
Money transfer, virtual currency, or money service
|
Sub Product |
Mobile or digital wallet
|
Date Received |
2022-04-06
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-04-15
|
Company Public Response |
Company believes the complaint provided an opportunity to answer consumer's questions
|
Consumer Consent Provided |
Other
|
|
9204786
|
2024-06-07
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
Issue |
Problem with a company's investigation into an existing problem
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Was not notified of investigation status or results
|
Sub Product |
Credit reporting
|
Date Received |
2024-06-07
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-06-11
|
Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
Complaint What Happened |
" The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system.
So whenever there is a violation under the FCRA, it impairs the efficiency of the banking system. This is a violation of TILA US Code 1666B since I was never late.
I recently reviewed my consumer report and noticed an incorrect late payment record on my SEZZLE XXXX XXXX. I have always maintained timely payments on this account. Under the Fair Credit Billing Act ( FCBA ) and the Truth in Lending Act ( TILA ), creditors are required to accurately report consumer transactions and provide a mechanism for correcting errors in a timely manner. Please conduct an investigation into this matter, and if you can not provide documentary evidence of these supposed late payments, I demand these payments to be updated to on time as they should be as I was NEVER late. I expect these updates to be made promptly, in compliance with the law.
"
|
Consumer Consent Provided |
Consent provided
|
|
9818395
|
2024-08-15
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2024-08-15
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-08-15
|
Company Public Response |
Company believes the complaint is the result of a misunderstanding
|
Consumer Consent Provided |
Consent not provided
|
|
8595221
|
2024-03-21
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
Other debt
|
Date Received |
2024-03-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-03-27
|
Company Public Response |
Company can't verify or dispute the facts in the complaint
|
Complaint What Happened |
Sezzle has an account for XXXX $ on my credit that is now charged off. I sent a validation letter to confirm that this is my account because I have no knowledge of it and have not heard anything.
|
Consumer Consent Provided |
Consent provided
|
|
5715174
|
2022-06-28
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
No
|
Company |
Sezzle Inc.
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Account status incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2022-06-28
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-07-13
|
Consumer Consent Provided |
Consent not provided
|
|
12139115
|
2025-02-19
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2025-02-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-02-28
|
|
12097708
|
2025-02-16
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
Took or threatened to take negative or legal action
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Debt collection
|
Sub Issue |
Threatened or suggested your credit would be damaged
|
Sub Product |
Credit card debt
|
Date Received |
2025-02-16
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-02-16
|
|
12040806
|
2025-02-11
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt was result of identity theft
|
Sub Product |
I do not know
|
Date Received |
2025-02-11
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-02-11
|
|
11426621
|
2025-01-08
|
Unexpected or other fees
|
Money transfer, virtual currency, or money service
|
|
Tags |
Older American
|
Issue |
Unexpected or other fees
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Money transfer, virtual currency, or money service
|
Sub Product |
Mobile or digital wallet
|
Date Received |
2025-01-08
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-08
|
Complaint What Happened |
I made a purchase with my debit card ending with XXXX. I used this card as the card on file for a down payment and installment payments.
There was an old card on file from 4 years prior that was used instead of my card on file.
It is explained in the correspondence with XXXX, the customer service representative.
There would be no reason to use an d card when I specifically used my current card and authorized the down payment and installment transactions.
Thank you.
|
Consumer Consent Provided |
Consent provided
|
|
12748494
|
2025-03-31
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Sezzle Inc.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Information belongs to someone else
|
Sub Product |
Credit reporting
|
Date Received |
2025-03-31
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-03-31
|
|