|
3902524
|
2020-10-15
|
Closing on a mortgage
|
Mortgage
|
|
| Issue |
Closing on a mortgage
|
| Timely |
Yes
|
| Company |
TAYLOR MORRISON HOME FUNDING, INC.
|
| Product |
Mortgage
|
| Sub Product |
Other type of mortgage
|
| Date Received |
2020-10-15
|
| Submitted Via |
Referral
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-10-15
|
| Consumer Consent Provided |
N/A
|
|
|
694559
|
2014-01-31
|
Settlement process and costs
|
Mortgage
|
|
| Issue |
Settlement process and costs
|
| Timely |
Yes
|
| Company |
TAYLOR MORRISON HOME FUNDING, INC.
|
| Product |
Mortgage
|
| Sub Product |
Conventional fixed mortgage
|
| Date Received |
2014-01-31
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2014-01-31
|
| Consumer Consent Provided |
N/A
|
|
|
1010623
|
2014-09-02
|
Credit decision / Underwriting
|
Mortgage
|
|
| Tags |
Servicemember
|
| Issue |
Credit decision / Underwriting
|
| Timely |
Yes
|
| Company |
TAYLOR MORRISON HOME FUNDING, INC.
|
| Product |
Mortgage
|
| Sub Product |
VA mortgage
|
| Date Received |
2014-09-02
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-09-02
|
| Consumer Consent Provided |
N/A
|
|
|
579411
|
2013-10-31
|
Application, originator, mortgage broker
|
Mortgage
|
|
| Issue |
Application, originator, mortgage broker
|
| Timely |
Yes
|
| Company |
TAYLOR MORRISON HOME FUNDING, INC.
|
| Product |
Mortgage
|
| Sub Product |
FHA mortgage
|
| Date Received |
2013-10-31
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2013-10-31
|
| Consumer Consent Provided |
N/A
|
|
|
7759009
|
2023-10-27
|
Applying for a mortgage or refinancing an existing mortgage
|
Mortgage
|
|
| Issue |
Applying for a mortgage or refinancing an existing mortgage
|
| Timely |
Yes
|
| Company |
TAYLOR MORRISON HOME FUNDING, INC.
|
| Product |
Mortgage
|
| Sub Issue |
Fees or costs during the application process
|
| Sub Product |
Conventional home mortgage
|
| Date Received |
2023-10-27
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-10-27
|
| Complaint What Happened |
Dear Sir/Madam, I am taking secondary home mortgage from Taylor Morrison Home Funding for XXXX.
Property purchase price is XXXX, Deposit is XXXX & Loan Amount is XXXX. My Credit score is 800+. My closing is on XXXX XXXX.
As per the lender, we MUST buy points for all secondary mortgages.
They share Scenario Sheet for each day to know about the discount points only for 3 interest rates XXXX, XXXX & XXXX. As per the scenario sheets, For XXXX Month discounts points varied from XXXX XXXX XXXX XXXX XXXX to get loan for XXXX at the rate of interest rate XXXX. Though I have good credit score & deposit of 66.34 %, I had to pay XXXX $ as discount point for Interest Rate XXXX.
Couple of questions to understand if lender is fair in his calculations : 1. Is Points mandatory for securing mortgage loan on Secondary Home 2. I don't want to buy any points since I have credit score of 800+ & Deposit made is XXXX XXXX of purchase value.
3. They have provided me choice to take XXXX, XXXX or XXXX. Since i don't have choice I am opting for XXXX XXXX & they are charging XXXX as discount point but they are not ready to share interest rate with no points.
Please advise if the lender is correct in their decision or not.
Answer I recieved from TM home funding is " TMHFs investors dont have Par pricing from our investors based on the structure of the loan you are taking with TMHF in the market today. ''
|
| Consumer Consent Provided |
Consent provided
|
|
|
7759620
|
2023-10-26
|
Closing on a mortgage
|
Mortgage
|
|
| Tags |
Servicemember
|
| Issue |
Closing on a mortgage
|
| Timely |
Yes
|
| Company |
TAYLOR MORRISON HOME FUNDING, INC.
|
| Product |
Mortgage
|
| Sub Issue |
Closing disclosure or other related disclosures
|
| Sub Product |
VA mortgage
|
| Date Received |
2023-10-26
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-10-26
|
| Complaint What Happened |
I have sent three qualified written requests to Mattamy Home Funding , LLC to which they sent copies of closing documents I already have. I sent ten qualified written requests to XXXX, the " sub-servicer '' to which they respond with copies of what I already have from closing. I have sent three qualified written requests to XXXX XXXX XXXX XXXX XXXX to which there was no response at all. I have notified all parties at Mattamy Home Funding , LLC, XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX that I am exercising my right to rescind. XXXX XXXX XXXX XXXX XXXX is attempting to foreclose on my home with a trial date of XX/XX/2023. They have not responded to any of my letters or Notices. XXXX XXXX XXXX XXXX represents Mattamy Home Funding , LLC. XXXX XXXX XXXX from that firm responded only to my second Notice of Recission to state that my Recission was rejected with no proof that the disclosures were provided. They outright denied us our rights without explanation, justification, or remorse. We were not provided the disclosures, examples of how to rescind, or that I had the right to rescind at the original closing, nor was I made aware as the " loan '' or the " servicing rights '' were sold to XXXX XXXX and XXXX be either of these companies. According to 12 CFR 1026.23 ( a ), 12 CFR 226.23, and 12 CFR Part 1026.15 ( a ). or the Right to Rescind disclosures from XXXX XXXX. XXXX v XXXX XXXX XXXX XXXX XXXX, XXXX. TILA gives borrowers an unconditional three-day right to rescind. XXXX XXXX. 1635 ( a ). The three-day rescission period begins upon the consummation of the transaction or the delivery of the required rescission notices and disclosures, whichever occurs later. Required disclosures must be made to each consumer whose ownership interest is or will be subject to the security interest and must include two copies of a notice of the right to rescind. 12 C.F.R. 226.23 ( a ) - ( b ) ( 1 ). If the creditor fails to make the required disclosures or rescission notices, the borrowers right of rescission shall expire three years after the date of consummation of the transaction. Additionally, as stated in : 12 CFR 1026.23 ( h ) Special rules for foreclosures ( 1 ) Right to rescind. After the initiation of foreclosure on the consumer 's principal dwelling that secures the credit obligation, the consumer shall have the right to rescind the transaction if : ( ii ) The creditor did not provide the properly completed appropriate model form in appendix H of this part, or a substantially similar notice of rescission.
12 CFR 223.23 ( h ) Special rules for foreclosures ( 1 ) Right to rescind. After the initiation of foreclosure on the consumer 's principal dwelling that secures the credit obligation, the consumer shall have the right to rescind the transaction if : ( ii ) The creditor did not provide the properly completed appropriate model form in appendix H of this part, or a substantially similar notice of rescission.
We were not provided disclosures Title 16 CFR 433.2 Preservation of consumers claims and defenses, unfair or deceptive acts or practices.
In connection with any sale or lease of goods or services to consumers, in or affecting commerce as commerce is defined in the Federal Trade Commission Act, it is an unfair or deceptive act or practice within the meaning of section 5 of that Act for a seller, directly or indirectly, to : ( a ) Take or receive a consumer credit contract which fails to contain the following provision in at least ten point, bold face, type : NOTICE ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER OF GOODS OR SERVICES OBTAINED PURSUANT HERETO OR WITH THE PROCEEDS HEREOF. RECOVERY HEREUNDER BY THE DEBTOR SHALL NOT EXCEED AMOUNTS PAID BY THE DEBTOR HEREUNDER.
or, ( b ) Accept, as full or partial payment for such sale or lease, the proceeds of any purchase money loan ( as purchase money loan is defined herein ), unless any consumer credit contract made in connection with such purchase money loan contains the following provision in at least ten point, bold face, type : NOTICE ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER OF GOODS OR SERVICES OBTAINED WITH THE PROCEEDS HEREOF. RECOVERY HEREUNDER BY THE DEBTOR SHALL NOT EXCEED AMOUNTS PAID BY THE DEBTOR HEREUNDER.
As part of the Notice I have requested to make a claim on the Errors and Omissions Insurance from XXXX XXXX XXXX XXXX XXXX, XXXX. They have not yet responded to my letter.
I will have to mail my submission due to the volume of paper but I wanted to initiate my claim online to ensure receipt and visibility.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4033749
|
2020-12-28
|
Trouble during payment process
|
Mortgage
|
|
| Issue |
Trouble during payment process
|
| Timely |
Yes
|
| Company |
TAYLOR MORRISON HOME FUNDING, INC.
|
| Product |
Mortgage
|
| Sub Product |
Conventional home mortgage
|
| Date Received |
2020-12-28
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-03-16
|
| Complaint What Happened |
My mortgage processing company 's name is XXXX XXXX. XXXX XXXX not credit a mortgage payment to my account. I contacted them in writing via their preferred method of contact, email to their research department, with evidence of payment for my XXXX bill. I emailed proof of payment in the form of an endorsed check - endorsed by XXXX. The payment never processed the account even though the check was cashed. They credited the next month 's check earmarked for XXXX payment as my XXXX payment and continued this moving up to this date with my future payments ...
I emailed this information on XX/XX/XXXX and XX/XX/XXXX.
My check in the amount of payment due, {$1900.00} was processed by my bank, XXXX XXXX XXXX, and sent to XXXX XXXX on XX/XX/2020. The check was cashed on ....
I continued to followup with the lender weekly via email and phone calls. They did not address the issue and have sent multiple notices of " default and cure letter '' without reviewing my proof of payment which created the issue. They have not said they tried to located funds I sent and credit to my account.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4050871
|
2021-01-06
|
Trouble during payment process
|
Mortgage
|
|
| Tags |
Older American
|
| Issue |
Trouble during payment process
|
| Timely |
Yes
|
| Company |
TAYLOR MORRISON HOME FUNDING, INC.
|
| Product |
Mortgage
|
| Sub Product |
Conventional home mortgage
|
| Date Received |
2021-01-06
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-03-16
|
| Complaint What Happened |
I wanted to pay off my loan, so I mailed a check for an amount which included the monthly payment and slightly more than the principal balance. I indicated that I wanted the excess {$9500.00} to pay off my loan. The check was cashed on XX/XX/XXXX.
I received my next payment coupon and it showed the {$9500.00} had been put into a suspense account and would be used to make future monthly payments.
I immediately called on XX/XX/XXXX and I was told the following. The money in the suspense account would be returned to my checking account within 9 business days. I have to wire the final payoff. I asked for the payoff amount and wire instructions and was told they need to be mailed to me, and I should have it in 4 business days.
It is now the 10th business day and I have not received payoff instructions, nor has my {$9500.00} been returned to me.
I want my money applied to the principal or returned immediately. I want the payoff amount and wire instructions immediately, not in the mail.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5766597
|
2022-07-13
|
Trouble during payment process
|
Mortgage
|
|
| Tags |
Older American
|
| Issue |
Trouble during payment process
|
| Timely |
Yes
|
| Company |
TAYLOR MORRISON HOME FUNDING, INC.
|
| Product |
Mortgage
|
| Sub Product |
Conventional home mortgage
|
| Date Received |
2022-07-13
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-07-13
|
| Consumer Consent Provided |
N/A
|
|
|
1864776
|
2016-04-05
|
Credit decision / Underwriting
|
Mortgage
|
|
| Issue |
Credit decision / Underwriting
|
| Timely |
Yes
|
| Company |
TAYLOR MORRISON HOME FUNDING, INC.
|
| Product |
Mortgage
|
| Sub Product |
Other mortgage
|
| Date Received |
2016-04-05
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-04-05
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Consumer Consent Provided |
Consent not provided
|
|
|
2682193
|
2017-09-22
|
Closing on a mortgage
|
Mortgage
|
|
| Issue |
Closing on a mortgage
|
| Timely |
Yes
|
| Company |
TAYLOR MORRISON HOME FUNDING, INC.
|
| Product |
Mortgage
|
| Sub Product |
Conventional home mortgage
|
| Date Received |
2017-09-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-09-22
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6673798
|
2023-03-09
|
Applying for a mortgage or refinancing an existing mortgage
|
Mortgage
|
|
| Issue |
Applying for a mortgage or refinancing an existing mortgage
|
| Timely |
Yes
|
| Company |
TAYLOR MORRISON HOME FUNDING, INC.
|
| Product |
Mortgage
|
| Sub Product |
Conventional home mortgage
|
| Date Received |
2023-03-09
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-03-09
|
| Complaint What Happened |
I received conditional approval from XXXX XXXX ( Builder ) to build a new home several months ago for a certain loan amount ( XXXX XXXX ) based on a variety of factors, most of which are variable including the down payment and interest rate just to name a few. Long story short, I put down a good faith deposit of XXXX XXXX and provided the builder with documentation that I divorced and will now be responsible for child support of {$1000.00} per month. The builder failed to take this into account and re-calculate to see if I still qualify for the loan. XXXX ahead several more months in XX/XX/XXXX where I then went to the design center to select options for the home. These selections then increased the total price of the home to XXXX XXXX without taking into consideration other monthly fees associated with the home such as insurance, PMI, CDD fees, HOA, etc. XXXX XXXX again failed to re-calculate the adjusted loan amount to see if again, I would still qualify for this loan. A month or more goes by and I inquire with the finance specialist who I've been working with them to see if the calculations have been made to which she says know and hasn't received the design center spend amount. The finance person and I spoke on the phone and discussed that I obviously could no longer afford this home based on the updated numbers and current interest rates. She suggested that I speak to the sales person to see if they can ask management what my options would be at this point. Two weeks go by and I finally heard back from the sales person stating management would allow me to purchase a lower priced home, but would not return my XXXX XXXX deposit even though I clearly could not qualify. I spoke with the finance person ago over the last few days where she requested more pay documentation from me, inclusive of my last pay stub from XXXX and my last 2 pay stubs. On XX/XX/XXXX, she sends me an email stating they have re-calculated everything and I'm now approved for this loan and send me the new calculations. The new monthly loan amount is {$6000.00} with taxes and all fees included based on an interest rate of 6.375 %. My take home pay is ~ {$7400.00} per month. The loan amount ( {$6000.00} ) + my monthly child support payment ( {$1000.00} per month ) totals to ~ {$7000.00}, leaving me with about {$300.00} for other bills. I have a monthly car payment of {$600.00} and an individual loan with a monthly payment of ~ {$740.00}, both of which they're aware of much less all of the other normal bills a person would have including electric bill, food, etc. I clearly do not qualify for this home purchase, but it appears XXXX XXXX is trying to force a loan approval when the consumer can not afford it. They refuse to return my XXXX XXXX deposit and are trying to either a ) push me to cancel the agreement and keep my XXXX XXXX deposit or b ) are trying to force a sale when the buyer does not have the means to pay for such a loan. Please help!
|
| Consumer Consent Provided |
Consent provided
|
|
