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FIRST HORIZON BANK - Florida Company Profile

Company Details

Entity Name: FIRST HORIZON BANK
Jurisdiction: FLORIDA
Filing Type: Foreign Profit
Status: Active

The business entity is active. This status indicates that the business is currently operating and compliant with state regulations, suggesting a lower risk profile for lenders and potentially better creditworthiness.

Date Filed: 13 Nov 2019 (5 years ago)
Document Number: F19000005184
FEI/EIN Number 620201385

Federal Employer Identification (FEI) Number assigned by the IRS.

Address: 165 MADISON AVENUE, MEMPHIS, TN, 38103, US
Mail Address: 165 MADISON AVENUE, MEMPHIS, TN, 38103, US
Place of Formation: TENNESSEE

Key Officers & Management

Name Role Address
JORDAN D. BRYAN Chairman 165 MADISON AVENUE, MEMPHIS, TN, 38103
TAYLOR R. EUGENE Director 165 MADISON AVENUE, MEMPHIS, TN, 38103
COMPTON JOHN C Director 165 MADISON AVENUE, MEMPHIS, TN, 38103
BILLINGS, JR. CLYDE A Corp 165 MADISON AVENUE, MEMPHIS, TN, 38103
Dmuchowski Hope Chief Financial Officer 165 MADISON AVENUE, MEMPHIS, TN, 38103
Davidson Wendy Director 165 MADISON AVENUE, MEMPHIS, TN, 38103
CT CORPORATION SYSTEM Agent 1200 SOUTH PINE ISLAND ROAD, PLANTATION, FL, 33324

Fictitious Names

Registration Number Fictitious Name Status Filed Date Expiration Date Cancellation Date Mailing Address
G20000102461 IBERIABANK ACTIVE 2020-08-12 2025-12-31 - 165 MADISON AVE 13TH FLOOR, MEMPHIS, TN, 38103

Court Cases

Title Case Number Docket Date Status
Storey Mountain, LLC a/a/o First Horizon Bank, Appellant(s), v. ASHCO, Inc., PI Proprietors, LLC, Lock W. Ireland, and Florida Bank of Jacksonville, Appellee(s). 5D2024-2480 2024-09-06 Open
Classification NOA Non Final - Circuit Civil - Other
Court 5th District Court of Appeal
Originating Court Circuit Court for the Fourth Judicial Circuit, Duval County
2011-CA-007065

Parties

Name Storey Mountain, LLC
Role Appellant
Status Active
Representations Paul A Humbert
Name FIRST HORIZON BANK
Role Appellant
Status Active
Representations Paul A Humbert
Name PI PROPRIETORS, LLC
Role Appellee
Status Active
Name Lock W. Ireland
Role Appellee
Status Active
Name FLORIDA BANK OF JACKSONVILLE
Role Appellee
Status Active
Representations Kimberly Held Israel
Name Hon. Waddell Arlie Wallace, III
Role Judge/Judicial Officer
Status Active
Name Duval Clerk
Role Lower Tribunal Clerk
Status Active
Name ASHCO, INC.
Role Appellee
Status Active
Representations Mark Gorman Alexander, Bryan Scott Gowdy, Nicholas Patrick McNamara

Docket Entries

Docket Date 2024-11-01
Type Notice
Subtype Notice of Agreed Extension of Time - Answer Brief
Description Notice of Agreed Extension of Time - Answer Brief TO 12/16
On Behalf Of ASHCO, Inc.
Docket Date 2024-10-18
Type Response
Subtype OA Preference Request
Description AE's OA Preference Request & OBJECTION TO REQUEST FOR OA
On Behalf Of ASHCO, Inc.
Docket Date 2024-10-17
Type Order
Subtype Order Discharging Show Cause Order
Description Order Discharging Show Cause Order; RESPONSE ACKNOWLEDGED; OTSC DISCHARGED; MOT EOT GRANTED; IB/APX ACKNOWLEDGED
View View File
Docket Date 2024-10-17
Type Motions Relating to Oral Argument
Subtype Motion/Request for Oral Argument
Description Motion/Request for Oral Argument
On Behalf Of Storey Mountain, LLC
Docket Date 2024-10-15
Type Record
Subtype Appendix to Initial Brief
Description Appendix to Initial Brief
On Behalf Of Storey Mountain, LLC
Docket Date 2024-10-15
Type Brief
Subtype Initial Brief
Description Initial Brief
On Behalf Of Storey Mountain, LLC
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Docket Date 2024-10-14
Type Response
Subtype Response
Description Response to MOTION EXTENSION OF TIME- NO OBJECTION
On Behalf Of ASHCO, Inc.
Docket Date 2024-10-04
Type Notice
Subtype Notice of Appearance
Description Notice of Appearance
On Behalf Of ASHCO, Inc.
Docket Date 2024-10-02
Type Response
Subtype Response
Description Response to 9/25 Order and motion for extension of time to file the Initial Brief and Appendix
On Behalf Of Storey Mountain, LLC
Docket Date 2024-09-25
Type Order
Subtype Show Cause for Brief or Record on Appeal
Description Show Cause for Initial Brief and Appendix AA W/I 10 DAYS
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Docket Date 2024-09-10
Type Event
Subtype Fee Paid in Full - $300
Description Fee Paid in Full - $300
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Docket Date 2024-09-06
Type Order
Subtype Order on Filing Fee
Description Order on Filing Fee - Fee Paid
View View File
Docket Date 2024-09-06
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgment Letter
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Docket Date 2024-09-06
Type Notice
Subtype Notice of Appeal
Description Notice of Appeal - Filed Below 9/3/2024
On Behalf Of Storey Mountain, LLC
Docket Date 2024-12-31
Type Notice
Subtype Notice of Appearance
Description Notice of Appearance
On Behalf Of ASHCO, Inc.
Docket Date 2024-12-10
Type Notice
Subtype Notice of Agreed Extension of Time - Answer Brief
Description Notice of Agreed Extension of Time - Answer Brief TO 1/15
On Behalf Of ASHCO, Inc.
James Viegas, Petitioner(s) v. First Horizon Bank, Respondent(s) SC2023-1703 2023-12-08 Closed
Classification Discretionary Review - Notice to Invoke - Direct Conflict of Decisions
Court Supreme Court of Florida
Originating Court 3rd District Court of Appeal
3D2023-1044;

Parties

Name James Viegas
Role Petitioner
Status Active
Name FIRST HORIZON BANK
Role Respondent
Status Active
Representations Richard Slaughter McIver
Name Hon. Mark H. Jones
Role Judge/Judicial Officer
Status Active
Name 3DCA Clerk
Role Lower Tribunal Clerk
Status Active
Name Monroe Clerk
Role Lower Tribunal Clerk
Status Active

Docket Entries

Docket Date 2023-12-08
Type Event
Subtype Fee Paid in Full - $300 (DCA Portal)
Description Fee Paid in Full - $300 (DCA Portal)
Docket Date 2023-12-08
Type Notice
Subtype Invoke Discretionary Jurisdiction
Description Notice to Invoke Discretionary Jurisdiction
On Behalf Of James Viegas
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Docket Date 2023-12-11
Type Disposition
Subtype Rev/Appeal Dism No Juris Omnibus
Description Petitioner's Notice to Invoke Discretionary Jurisdiction, seeking review of the order or opinion issued by the Third District Court of Appeal on November 29, 2023, is hereby dismissed. This Court lacks jurisdiction to review an unelaborated decision from a district court of appeal that is issued without opinion or explanation or that merely cites to an authority that is not a case pending review in, or reversed or quashed by, this Court. See Wheeler v. State, 296 So. 3d 895 (Fla. 2020); Wells v. State, 132 So. 3d 1110 (Fla. 2014); Jackson v. State, 926 So. 2d 1262 (Fla. 2006); Gandy v. State, 846 So. 2d 1141 (Fla. 2003); Stallworth v. Moore, 827 So. 2d 974 (Fla. 2002); Harrison v. Hyster Co., 515 So. 2d 1279 (Fla. 1987); Dodi Publ'g Co. v. Editorial Am. S.A., 385 So. 2d 1369 (Fla. 1980); Jenkins v. State, 385 So. 2d 1356 (Fla. 1980). No motion for rehearing or reinstatement will be entertained by the Court.
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BRADFORD R. GEISEN and KRISTEN GEISEN VS FIRST HORIZON BANK, et al. 4D2023-1740 2023-07-19 Closed
Classification NOA Final - Circuit Civil - Foreclosure
Court 4th District Court of Appeal
Originating Court Circuit Court for the Fifteenth Judicial Circuit, Palm Beach County
502022CA008940XXXMB

Parties

Name Kristen Geisen
Role Appellant
Status Active
Name Bradford R. Geisen
Role Appellant
Status Active
Representations Enrique Nieves, III
Name FORECLOSURE, INC.
Role Appellant
Status Active
Name RF&D SYSTEMS HOLDING CORP.
Role Appellee
Status Active
Name Riverstone Finance & Development Corp.
Role Appellee
Status Active
Name FIRST HORIZON BANK
Role Appellee
Status Active
Representations Barry Turner
Name J KARMELIA, LLC
Role Appellee
Status Active
Name ALPHA FENCE LLC
Role Appellee
Status Active
Name TROPIC ISLE CIVIC ASSOCIATION, INC.
Role Appellee
Status Active
Name Hon. Scott Ryan Kerner
Role Judge/Judicial Officer
Status Active
Name Clerk - Palm Beach
Role Lower Tribunal Clerk
Status Active

Docket Entries

Docket Date 2023-07-20
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgment Letter
Docket Date 2023-08-22
Type Disposition
Subtype Dismissed
Description Dismissed - Order by Clerk
Docket Date 2023-08-22
Type Disposition by Order
Subtype Dismissed
Description Order Granting Voluntary Dismissal ~ Pursuant to the August 21, 2023 notice of voluntary dismissal, this case is dismissed.
Docket Date 2023-08-21
Type Motions Other
Subtype Motion/Notice Voluntary Dismissal
Description Notice of Voluntary Dismissal
On Behalf Of Bradford R. Geisen
Docket Date 2023-07-31
Type Notice
Subtype Notice of Appearance
Description Notice of Appearance
On Behalf Of First Horizon Bank
Docket Date 2023-07-27
Type Misc. Events
Subtype Case Filing Fee Paid through Portal
Description Case Filing Fee Paid Through Portal
On Behalf Of Bradford R. Geisen
Docket Date 2023-07-19
Type Notice
Subtype Notice of Appeal
Description Notice of Appeal Filed
On Behalf Of Bradford R. Geisen
Docket Date 2023-07-19
Type Misc. Events
Subtype Fee Status
Description FP:Fee Paid Through Portal
Docket Date 2023-07-20
Type Order
Subtype Order on Filing Fee
Description ORD-Pay Filing Fee-Civil Appeal ~ The jurisdiction of this court was invoked by filing of a Notice of Appeal in the lower tribunal. The $300.00 filing fee required by the applicable rule of procedure and Section 35.22(2)(a), Florida Statutes (2021), is due and payable REGARDLESS OF WHETHER THE APPEAL IS LATER DISMISSED VOLUNTARILY OR ADVERSELY.ORDERED that appellant shall pay the $300.00 filing fee or file the lower tribunal clerk's determination of indigent status in this court within ten (10) days from the date of this order. The fee may be paid electronically through the Florida Courts E-Filing Portal – see the court’s website for details. Failure to comply within the time prescribed will result in dismissal of this cause and may result in the court sanctioning of any party, or the party's attorney, who has not paid the filing fee. The attorney filing the Notice of Appeal has a duty to tender the filing fee to the appellate court when the appeal is initiated. See In Re Payment of Filing Fees, 744 So. 2d 1025 (Fla. 4th DCA 1997). Failure of the attorney to pay will result in referral to the Department of Financial Services for collection.**NOTE: This order does not toll the time for filing any pleadings necessary to prosecute this appeal and no extensions of time will be entertained. Once the fee is paid, it is not refundable. Except for dismissal, this court will take no action in this appeal until the filing fee is paid or until a lower tribunal clerk's determination of indigent status is filed.
James Viegas, Appellant(s), v. First Horizon Bank, Appellee(s). 3D2023-1044 2023-06-12 Closed
Classification NOA Final - Circuit Civil - Foreclosure
Court 3rd District Court of Appeal
Originating Court Circuit Court for the Sixteenth Judicial Circuit, Monroe County
22-116-M

Parties

Name James Viegas
Role Appellant
Status Active
Name FIRST HORIZON BANK
Role Appellee
Status Active
Representations Richard Slaughter McIver, Donna Sue Glick
Name Hon. Mark H. Jones
Role Judge/Judicial Officer
Status Active
Name Monroe Clerk
Role Lower Tribunal Clerk
Status Active

Docket Entries

Docket Date 2024-02-20
Type Order
Subtype Order
Description Pro se Appellant's Notice of Rescission of Mandate is hereby stricken as unauthorized. Pro se Appellant is cautioned that the filing of unauthorized matters may result in sanctions including but not limited to an order prohibiting pro se Appellant from filing matters in this court unless signed by a member of the Florida Bar
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Docket Date 2024-02-20
Type Notice
Subtype Notice
Description Notice of Rescission of Order
On Behalf Of James Viegas
Docket Date 2024-01-12
Type Notice
Subtype Notice
Description Notice of Rescission of Mandate
On Behalf Of James Viegas
Docket Date 2024-01-12
Type Misc. Events
Subtype West Publishing
Description West Publishing
Docket Date 2024-01-12
Type Mandate
Subtype Mandate
Description Mandate
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Docket Date 2023-12-21
Type Response
Subtype Reply
Description Reply/Objection to Order Striking Notice of Fraud upon The Court
On Behalf Of James Viegas
Docket Date 2023-12-20
Type Order
Subtype Order
Description Pro se Appellant's Notice of Fraud Upon the Court is hereby stricken as unauthorized. Pro se Appellant is cautioned that the filing of unauthorized matters may result in sanctions, including but not limited to requiring any filing by pro se Appellant to be signed by a member of the Florida Bar. Order
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Docket Date 2023-12-18
Type Notice
Subtype Notice
Description Notice
On Behalf Of James Viegas
Docket Date 2023-12-14
Type Notice
Subtype Notice
Description Notice of Fraud Upon the Court
On Behalf Of James Viegas
Docket Date 2023-12-13
Type Order
Subtype Order on Motion for Rehearing
Description Upon consideration, Appellant's Notice to Compel Court to Rebut Facts and Honor Oath filed November 29, 2023, is treated as a motion for rehearing and said motion for rehearing is denied.
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Docket Date 2023-12-12
Type Supreme Court
Subtype Supreme Court Order
Description Supreme Court Order
Docket Date 2023-12-08
Type Supreme Court
Subtype Notice to Invok. Disc. Jur. FSC
Description Notice of Appeal and Notice to Invoke Discretionary Jurisdiction of the Supreme Court
On Behalf Of James Viegas
Docket Date 2023-11-29
Type Notice
Subtype Notice
Description Notice to Compel Court to Rebut Facts and Honor Oath
On Behalf Of James Viegas
Docket Date 2023-11-29
Type Order
Subtype Order on Motion For Attorney's Fees
Description Upon consideration of Appellee's Motion for Appellate Attorney's Fees, it is ordered that said Motion is granted, and the matter is remanded to the trial court for determination of the amount. LOGUE, C.J., and HENDON and GORDO, JJ., concur.
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Docket Date 2023-11-29
Type Disposition by Opinion
Subtype Affirmed
Description Affirmed
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Docket Date 2023-11-21
Type Response
Subtype Response
Description Appellants' Objection to Motion to Strike Judicial Notice of Adjudicative Facts
On Behalf Of James Viegas
Docket Date 2023-11-17
Type Motions Other
Subtype Motion To Strike
Description Appellee's Motion to Strike Appellant's Judicial Notice of Adjudicative Facts and Request for Reversal of Lower Court Orders
On Behalf Of First Horizon Bank
Docket Date 2023-11-15
Type Misc. Events
Subtype Miscellaneous Docket Entry
Description Judicial Notice of Adjudicative Facts and Request for Reversal of Lower Court's Orders
On Behalf Of James Viegas
Docket Date 2023-09-14
Type Brief
Subtype Answer Brief
Description Answer Brief
On Behalf Of First Horizon Bank
View View File
Docket Date 2023-09-14
Type Motions Relating to Attorney Fees/Costs
Subtype Motion For Attorney's Fees
Description Motion For Attorney's Fees
On Behalf Of First Horizon Bank
Docket Date 2023-09-12
Type Order
Subtype Order on Motion for Extension of Time
Description Order on Motion for Extension of Time
View View File
Docket Date 2023-09-06
Type Motions Extensions
Subtype Motion for Extension of Time to Serve Answer Brief
Description Mot. for Extension of time to file Answer Brief
On Behalf Of First Horizon Bank
Docket Date 2023-09-06
Type Petition
Subtype Petition Mandamus
Description Petition Mandamus
On Behalf Of James Viegas
Docket Date 2023-08-07
Type Brief
Subtype Initial Brief
Description Initial Brief on Merits
On Behalf Of James Viegas
Docket Date 2023-07-18
Type Record
Subtype Index
Description Index
On Behalf Of Monroe Clerk
Docket Date 2023-07-03
Type Order
Subtype Order on Motion to Stay
Description Stay Denied (OD26) ~ Upon consideration, pro se Appellant’s Motion to Stay All Lower Court’s Orders Pending Court Review is hereby denied. Pro se Appellant’s “Motion to Void Lower Court’s Rulings for Fraud and Abuse” is also denied. LOGUE, C.J., and HENDON and GORDO, JJ., concur.
Docket Date 2023-06-30
Type Motions Other
Subtype Miscellaneous Motion
Description Miscellaneous Motion ~ MOTION TO VOID LOWER COURTS RULINGS FOR FRAUD AND ABUSE
On Behalf Of James Viegas
Docket Date 2023-06-29
Type Motions Other
Subtype Motion For Review
Description Motion For Review ~ Emergency Motion for Review Circuit Court Order dated June 28, 2023
On Behalf Of James Viegas
Docket Date 2023-06-26
Type Order
Subtype Show Cause
Description Show Cause Order Discharged (OR02) ~ Upon consideration of the Response, the Rule to Show Cause issued by this Court on June 16, 2023, is hereby discharged.
Docket Date 2023-06-20
Type Notice
Subtype Notice of Filing
Description Notice of Filing
On Behalf Of James Viegas
Docket Date 2023-06-16
Type Order
Subtype Order
Description MISCELLANEOUS ORDER (OR999) ~ Pro se Appellee is ordered to show cause, within ten (10) days from the date of this Order, as to why this appeal should not be dismissed for failure to meet the requirements of Florida Rule of Appellate Procedure 9.020(h). In lieu of responding to the order to show cause, pro se Appellant may file a certified copy of the order on appeal. See Fla. R. App. P 9.020(h) ("An order is rendered when a signed, written order is filed with the clerk of the lower tribunal."); DeSantis v. V & J Enters., Inc., 37 So. 3d 987 (Fla. 4th DCA 2010) (dismissing a case because the order of dismissal contained a stamp with the judge's name, but no signature).
Docket Date 2023-06-16
Type Response
Subtype Response
Description RESPONSE ~ To order dated June 16, 2023
On Behalf Of James Viegas
Docket Date 2023-06-13
Type Notice
Subtype Notice of Appearance
Description Notice of Appearance
On Behalf Of First Horizon Bank
Docket Date 2023-06-12
Type Order
Subtype Order on Filing Fee
Description Order to pay filing fee-civil w/o atty (OR14C) ~ This is to notify Appellant that the filing and prosecution of a notice of appeal in this Court is not acceptable without compliance with the Florida Rules of Appellate Procedure. Therefore, this appeal will be dismissed unless the required three hundred dollar ($300.00) fee is paid to the Clerk of the Court by cash, cashier’s check, money order, or electronically through the Florida Courts E-Filing Portal on or before June 22, 2023, or unless a certified copy of the application for determination of civil indigent status in which the lower tribunal clerk has determined the appellant to be indigent is received on or before said date.
Docket Date 2023-06-12
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgment Letter ~ Acknowledgment of new case with attachments. **The $300 filing fee for an appeal is due.
Docket Date 2023-06-12
Type Misc. Events
Subtype Fee Status
Description FP:Fee Paid Through Portal
On Behalf Of James Viegas
Docket Date 2023-06-12
Type Notice
Subtype Notice of Appeal
Description Notice of Appeal Filed
On Behalf Of James Viegas
Docket Date 2024-03-01
Type Order
Subtype Order
Description Upon consideration of pro se Appellant's Notice of Rescission of Order, the Notice is hereby stricken as unauthorized. Pro se Appellant shall show cause as to why pro se Appellant should not be barred from further filings in this Court and in this case unless the filing is signed by a member of the Florida Bar.
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Docket Date 2023-11-27
Type Order
Subtype Order on Motion To Strike
Description Upon consideration, Appellee's Motion to Strike Appellant's Judicial Notice is granted, and pro se Appellant's Judicial Notice of Adjudicative Facts and Request for Reversal of Lower Court's Orders, filed on November 15, 2023, is hereby stricken. Pro se Appellant is cautioned that the filing of unauthorized filings may result in sanctions, including the dismissal of this appeal or an order requiring any document filed on pro se Appellant's behalf to be signed by a member of the Florida Bar. LOGUE, C.J., and HENDON and GORDO, JJ., concur.
View View File

Documents

Name Date
ANNUAL REPORT 2025-01-29
ANNUAL REPORT 2024-01-30
ANNUAL REPORT 2023-01-03
ANNUAL REPORT 2022-01-11
ANNUAL REPORT 2021-01-10
ANNUAL REPORT 2020-05-27
Foreign Profit 2019-11-13

CFPB Complaint

Complaint Id Date Received Issue Product
11606954 2025-01-21 Fraud or scam Money transfer, virtual currency, or money service
Issue Fraud or scam
Timely Yes
Company FIRST HORIZON BANK
Product Money transfer, virtual currency, or money service
Sub Product Domestic (US) money transfer
Date Received 2025-01-21
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-21
11755778 2025-01-24 Closing an account Checking or savings account
Tags Older American
Issue Closing an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Can't close your account
Sub Product Savings account
Date Received 2025-01-24
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-24
11456484 2025-01-09 Opening an account Checking or savings account
Issue Opening an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Didn't receive terms that were advertised
Sub Product Checking account
Date Received 2025-01-09
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-09
11150250 2024-12-13 Opening an account Checking or savings account
Issue Opening an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Didn't receive terms that were advertised
Sub Product Checking account
Date Received 2024-12-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-13
6708134 2023-03-16 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Deposits and withdrawals
Sub Product Checking account
Date Received 2023-03-16
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-03-16
Consumer Consent Provided Consent not provided
7234696 2023-07-12 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Problem with renewal
Sub Product CD (Certificate of Deposit)
Date Received 2023-07-12
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-07-12
Complaint What Happened I opened a CD with First Horizon Bank on XX/XX/XXXX and deposited {$10000.00}. It had a period of XXXX months. First Horizon automatically renewed my CD without telling me last month, XX/XX/XXXX. They gave me a low interest rate of 0.03 %. They say that if I withdraw now, I have to pay an early withdrawal penalty. I think this is unfair, since they didn't tell me they were going to renew the CD or give me a choice.
Consumer Consent Provided Consent provided
6145796 2022-10-29 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Deposits and withdrawals
Sub Product Checking account
Date Received 2022-10-29
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-10-29
Consumer Consent Provided Consent not provided
5693356 2022-06-21 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Fee problem
Sub Product Savings account
Date Received 2022-06-21
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-06-21
Consumer Consent Provided Consent not provided
4153466 2021-02-20 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Tags Servicemember
Issue Incorrect information on your report
Timely Yes
Company FIRST HORIZON BANK
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information is missing that should be on the report
Sub Product Credit reporting
Date Received 2021-02-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-02-20
Complaint What Happened Upon checking my 3 credit reports I discovered the fallowing wrongs : a ) one mortgage loan ( with XXXX XXXX that was paid off in 2019 is missing from the reports. b ) on two of my reports I am shown an address where I never lived. Suspiciously, this address is in my neighborhood, on the same street where I live, but at a different number. c ) the same wrong address shows up on my deceased spouse credit reports. As I am going though probate, and I am the personal representative appointed by court, I checked his reports and I discovered the same wrongs on his reports. d ) the mortgage loan from XXXX XXXX, is reported bizarrely, on the credit reports. Must mention that I was stationed away from home due to military obligations and dealt with fraud and wrongs created by XXXX XXXX, and not only, since 2019!
Consumer Consent Provided Consent provided
4647253 2021-08-18 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company FIRST HORIZON BANK
Product Mortgage
Sub Product Conventional home mortgage
Date Received 2021-08-18
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-08-19
Consumer Consent Provided N/A
5506183 2022-04-27 Problem with a lender or other company charging your account Checking or savings account
Issue Problem with a lender or other company charging your account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Transaction was not authorized
Sub Product Checking account
Date Received 2022-04-27
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-04-27
Complaint What Happened We bank at First Horizon bank, previously Iberiabank. We mailed a check # XXXX to our pest control company for {$110.00} The check cleared written to an unknown individual for {$8800.00} Called bank immediately, advised the issue, they looked at the check, saw 4 different handwritings, called it " check washing '' and was told the account is compromised and should open a new account immediately, which we complied and request a return of funds. Tried to file a police report. In order to file one, we need to know where the check is presented. It's been over 45 days, bank has not provided any information or refund to this point other than .... From the bank... " We are only able to provide the XXXX XXXX XXXX XXXX and that was identified as XXXX XXXX XXXX. I understand that law enforcement is asking for the location of the deposit so they can route the client to the correct jurisdiction and that is why on alteration claims we have the client file a Mail Theft Report in lieu of a police report. A Mail Theft Report can file with the United States Inspection Service at XXXX. The client would need to tell the Agent where he mailed the check and the address of the Intended Payee it is presumed the check was stolen in transit and altered to the name on the check. '' We filed a postal complaint on XX/XX/XXXX, USPS Reference XXXX Bank response to date is nothing, no updates what so ever since first reported the first week in XXXX. Our business is having trouble maintaining cash flow and may result in our demise. Before calling an attorney, the news or posting on social media, I am relieved to see there are protection boards like CFPB that can assist with out getting others involved. I am hopeful to obtain status and refund as soon as possible to ensure a healthy business operation. I simply can not understand why when we give an employee a check, the bank calls us to qualify the presenter. This check clearly had multiple handwritings and if anyone looked at the electronic pictures of our other checks, they would clearly see the handwriting is not inline with the handwriting on every other check in our decade of business. This is a tremendous disappointment in the safety and security processes of our banking system.
Consumer Consent Provided Consent provided
10387474 2024-10-08 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Banking errors
Sub Product Checking account
Date Received 2024-10-08
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-10-08
Consumer Consent Provided Consent not provided
3864216 2020-09-23 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Deposits and withdrawals
Sub Product Checking account
Date Received 2020-09-23
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-09-24
Consumer Consent Provided N/A
10807720 2024-11-16 Managing an account Checking or savings account
Tags Servicemember
Issue Managing an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Banking errors
Sub Product Checking account
Date Received 2024-11-16
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-11-16
Consumer Consent Provided Consent not provided
3885248 2020-10-07 Opening an account Checking or savings account
Issue Opening an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Didn't receive terms that were advertised
Sub Product Checking account
Date Received 2020-10-07
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-10-07
Complaint What Happened Opened a XXXX checking account on XXXX with terms of a {$400.00} bonus if opened with {$200.00} and receiving a direct deposit within 60 days. Opening deposit was made for {$200.00} and direct deposit was recieved on XX/XX/XXXX. Bonus only paid {$200.00} on XXXX. I contacted the company via secure message and was told that I had a {$200.00} promo had been applied, not the {$400.00}. There was no {$200.00} offer, only a {$400.00}.
Consumer Consent Provided Consent provided
8330154 2024-02-13 Opening an account Checking or savings account
Issue Opening an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Didn't receive terms that were advertised
Sub Product Checking account
Date Received 2024-02-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-02-13
Complaint What Happened Banker not starting an application to open a Small Business checking account even when presented with all required documents as listed on their website. On Tuesday XX/XX/24 walked into the XXXX XXXX XXXX branch inquired what was needed to open a small business checking account. The banker proceeded to ask pre qualification questions along with taking down my social security # and EIN # for business, When I mentioned one client paid through XXXX. She said we don't do XXXX and a second time we don't do XXXX, my response was they can pay via a wire transfer if needed. My other income was from a local University. On Tuesday XX/XX/24 I submitted an email with 7 attachments ( 2 Business Bank statement, EIN letter, Florida articles of incorporation, My Florida ID ). Then on XX/XX/24 I received a phone call on my cell from the same Banker asking for copies of all my contracts with my customers, still nothing starting the process. A comment the Banker made on the phone " we don't open accounts just for anyone ' along with the style and tone of all her questions on asking about my personal Bank balances seemed very arbitrary and after having other friends open business accounts at the same branch didn't receive the same level of scrutiny. Only difference would be that my friends were not of XXXX.
Consumer Consent Provided Consent provided
3064909 2018-11-03 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company FIRST HORIZON BANK
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2018-11-03
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-11-03
Complaint What Happened I was checking my credit report i've seen a lot of hard inquiries, on my report which i did not make on my own. I think they may have been fraudulent, i want them to be removed as soon as possible. Thank you. XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX.
Consumer Consent Provided Consent provided
10691521 2024-11-05 Opening an account Checking or savings account
Issue Opening an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Didn't receive terms that were advertised
Sub Product Checking account
Date Received 2024-11-05
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-11-05
Consumer Consent Provided N/A
21205 2012-02-07 Loan modification,collection,foreclosure Mortgage
Issue Loan modification,collection,foreclosure
Timely Yes
Company FIRST HORIZON BANK
Product Mortgage
Sub Product Conventional fixed mortgage
Date Received 2012-02-07
Submitted Via Referral
Company Response Closed without relief
Consumer Disputed No
Date Sent To Company 2012-02-07
Consumer Consent Provided N/A
187872 2012-11-09 Loan modification,collection,foreclosure Mortgage
Issue Loan modification,collection,foreclosure
Timely Yes
Company FIRST HORIZON BANK
Product Mortgage
Sub Product Home equity loan or line of credit
Date Received 2012-11-09
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2012-11-19
Consumer Consent Provided N/A
10158347 2024-09-18 Applying for a mortgage or refinancing an existing mortgage Mortgage
Issue Applying for a mortgage or refinancing an existing mortgage
Timely Yes
Company FIRST HORIZON BANK
Product Mortgage
Sub Issue Confusing or misleading advertising or marketing
Sub Product Conventional home mortgage
Date Received 2024-09-18
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-09-18
Consumer Consent Provided N/A
10043293 2024-09-06 Opening an account Checking or savings account
Issue Opening an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Didn't receive terms that were advertised
Sub Product Checking account
Date Received 2024-09-06
Submitted Via Phone
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-09-06
Consumer Consent Provided N/A
485040 2013-08-07 Loan modification,collection,foreclosure Mortgage
Issue Loan modification,collection,foreclosure
Timely Yes
Company FIRST HORIZON BANK
Product Mortgage
Sub Product Home equity loan or line of credit
Date Received 2013-08-07
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2013-08-09
Consumer Consent Provided N/A
356221 2013-03-18 Other Mortgage
Issue Other
Timely Yes
Company FIRST HORIZON BANK
Product Mortgage
Sub Product Other mortgage
Date Received 2013-03-18
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2013-03-20
Consumer Consent Provided N/A
3959146 2020-11-17 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Problem accessing account
Sub Product Checking account
Date Received 2020-11-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-11-17
Consumer Consent Provided Consent not provided
7634567 2023-10-03 Trouble during payment process Mortgage
Tags Older American
Issue Trouble during payment process
Timely Yes
Company FIRST HORIZON BANK
Product Mortgage
Sub Issue Escrow, taxes, or insurance
Sub Product Conventional home mortgage
Date Received 2023-10-03
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-10-03
Complaint What Happened This company still insists, even after a complaint, on making me pay for a month 's worth of insurance from XXXX of 2023, even though I have insurance in full force now and there were no claim events in the month of XXXX. I was physically unable to get flood insurance due to the changes brought about by XXXX XXXX. I was cancelled by my old flood insurance because I filed a claim they did not pay, and the new insurance company required a 30 day period between my old policy expiring and theirs taking effect. I have performed responsibly and done all I can do, yet First Horizon insists I still have to pay them for flood insurance to cover a month already in the past. This is outrageous, and I will take them to small claims court if I have to. There are special circumstances in the state of FL that precluded me from having continuous flood coverage, but there is no harm and no foul due to the lapse as my flood coverage is fully in force now. I will not pay their extortion for this insurance.
Consumer Consent Provided Consent provided
7567875 2023-09-18 Trouble during payment process Mortgage
Tags Older American
Issue Trouble during payment process
Timely Yes
Company FIRST HORIZON BANK
Product Mortgage
Sub Issue Escrow, taxes, or insurance
Sub Product Conventional home mortgage
Date Received 2023-09-18
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-09-18
Complaint What Happened The subject property of my mortgage was affected by XXXX XXXX last year. As a result of my having to hire lawyers to fight my flood insurance carrier to make them pay what was due to me, they cancelled my policy. I filed a complaint with the State of FL, and by the time they got around to working with the claim ( and finding they were not doing anything to fix it ), I had no choice but to apply for a new policy. The new company 's policy is to start new insurance a month after the lapse of the old, so there is a gap in my flood coverage. However, we are now past that gap, with no claims activity or issues, so I have flood insurance in place meeting the mortgage company 's requirements. Flood insurance did not pay me more than the premiums I paid for it after this Category XXXX hurricane and XXXX XXXX storm surge, which probably won't happen again in my lifetime, so requiring flood insurance is abusive by my mortgage company in the first place, but now, since there was a gap that affects them not one bit since we're past the date that would have been a problem, they're trying to extort an abusive amount of money from me to cover the month that has already passed!
Consumer Consent Provided Consent provided
10137094 2024-09-16 Trouble during payment process Mortgage
Tags Older American
Issue Trouble during payment process
Timely Yes
Company FIRST HORIZON BANK
Product Mortgage
Sub Issue Escrow, taxes, or insurance
Sub Product Home equity loan or line of credit (HELOC)
Date Received 2024-09-16
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-09-16
Consumer Consent Provided N/A
10065888 2024-09-09 Incorrect information on your report Mortgage
Issue Incorrect information on your report
Timely Yes
Company FIRST HORIZON BANK
Product Mortgage
Sub Issue Account status incorrect
Sub Product Conventional home mortgage
Date Received 2024-09-09
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-09-09
Consumer Consent Provided Consent not provided
10762609 2024-11-11 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Banking errors
Sub Product Checking account
Date Received 2024-11-11
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-11-11
Consumer Consent Provided Consent not provided
10762355 2024-11-11 Managing an account Checking or savings account
Tags Servicemember
Issue Managing an account
Timely Yes
Company FIRST HORIZON BANK
Product Checking or savings account
Sub Issue Banking errors
Sub Product Checking account
Date Received 2024-11-11
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-11-11
Consumer Consent Provided Consent not provided

Date of last update: 02 Apr 2025

Sources: Florida Department of State