|
11694645
|
2025-01-22
|
Problem when making payments
|
Payday loan, title loan, personal loan, or advance loan
|
|
| Issue |
Problem when making payments
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Payday loan, title loan, personal loan, or advance loan
|
| Sub Product |
Installment loan
|
| Date Received |
2025-01-22
|
| Submitted Via |
Web
|
| Company Response |
In progress
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-23
|
|
|
11736470
|
2025-01-25
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2025-01-25
|
| Submitted Via |
Web
|
| Company Response |
In progress
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-25
|
|
|
11192826
|
2024-12-17
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
I do not know
|
| Date Received |
2024-12-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-17
|
|
|
10975452
|
2024-11-29
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-11-29
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-11-30
|
| Consumer Consent Provided |
Consent not provided
|
|
|
10975689
|
2024-11-29
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-11-29
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-05
|
| Consumer Consent Provided |
Consent not provided
|
|
|
10277694
|
2024-09-30
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
Other debt
|
| Date Received |
2024-09-30
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-09-30
|
| Consumer Consent Provided |
Consent not provided
|
|
|
10345108
|
2024-10-04
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-10-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-10-05
|
| Consumer Consent Provided |
Consent not provided
|
|
|
10521030
|
2024-10-21
|
Problem when making payments
|
Payday loan, title loan, personal loan, or advance loan
|
|
| Issue |
Problem when making payments
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Payday loan, title loan, personal loan, or advance loan
|
| Sub Product |
Installment loan
|
| Date Received |
2024-10-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-10-21
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7282289
|
2023-07-20
|
Getting the loan
|
Payday loan, title loan, or personal loan
|
|
| Issue |
Getting the loan
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Installment loan
|
| Date Received |
2023-07-20
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-08-26
|
| Complaint What Happened |
Applied for 0 % financing for a dental procedure. My credit score was in excellent territory based on their web site example. Also provided XXXX plus in proven liquid assets. Instantly approved but was not offered the 0 % program instead I was offered 15.99 % and higher. I contacted company to complain and they gas lighted me saying my score and assets must not be enough but that they can't see the information on their end. I told them I had not been turned down for 0 % financing in at least 15 years and it must be a mistake. They do nothing about it and tell me tough. Offering programs then changing the terms with no proper guidelines is illegal and predatory. I took my business to XXXX XXXX and was instantly qualified for 0 % 12 month program no questions asked. I notified the dental office and the XXXX about this predatory behavior and I'm extremely disturbed at other reviews I've now read about this company.
|
| Consumer Consent Provided |
Consent provided
|
|
|
7907743
|
2023-11-27
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Problem with a company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Their investigation did not fix an error on your report
|
| Sub Product |
Credit reporting
|
| Date Received |
2023-11-27
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-11-27
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7877465
|
2023-11-21
|
Electronic communications
|
Debt collection
|
|
| Issue |
Electronic communications
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated messages
|
| Sub Product |
Medical debt
|
| Date Received |
2023-11-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-11-28
|
| Complaint What Happened |
cherry technologies loaned me funds to receive services from XXXX XXXX XXXX ; however, XXXX XXXX XXXX did not provide the services that I thought I was paying for. I attempted to contact XXXX XXXX XXXX to resolve this but was not getting any cooperation from the company. I then turned to Cheery Technologies to dispute the charges and with very little thought or consideration, Cherry Technologies denied the dispute due to XXXX XXXXXXXX XXXX " no refund '' policy. BUT I never received the services I was under the impression I was paying for. I was even willing to pick another service in exchange for the services I did not receive but XXXX XXXX XXXX would not communicate with me. After my dispute was denied I attempted several times to talk with someone higher up And I believe that person would have been XXXX. I responded to the dispute determination email requesting a call, I've called attempting to call and talk to XXXX but was either told " he is out of the office '' or " a message will be sent for him to call me back ''. After several months I recently heard from XXXX and it was via text message and i felt as if his tone was condescending. ( I am assuming " XXXX '' is a male as I have never spoke to that person. ) and that conversation via text he let me know the account will be " charged off '' Below you will find the the dispute letter that I submitted to Cherry Technologies : " Unfortunately I was not given an order invoice or receipt.
I do not have proof showing treatments/ services not rendered nor do I have evidence practice did not follow their policy. You will have to reach out to XXXX XXXX XXXXXXXX for that information.
I had a virtual consultation with a young lady who seemed to have been the company 's marketer, not a healthcare professional but a marketer. My initial request was for XXXX XXXX XXXX but in between the time I submitted my request for the XXXX XXXX consultation and my virtual consultation I had found that XXXX XXXX XXXX offers awake XXXX. During my cosulation I explained my goals and she presented me with options and also explained the XXXX XXXX process to me. I let her know I will give it some thought due to my other half coming home from an almost year long deployment and I would not have that much down time to heal from the XXXX XXXX procedure. After giving it some thought I decided to go with XXXX XXXX XXXX to get me through the summer and later in the year move forward with the awake XXXX preferably in the XXXX. So I then applied for Cherry and was given {$2000.00} credit but was only going to use $ XXXX for the XXXX XXXX until I talked back with the same person I had been in communication with and she had presented me with XXXX XXXX, I believe that is how it was worded. When I asked what is that? '' she explained that my collagen would be placed in my XXXX to help rebuild the collagen in that area BUT when asked if I would have immediate results I was told yes. And according to the ONE document I do have it also implies my results would be immediate.
A few days later I drove from XXXX to XXXX. I arrived at my appointment as planned. I never meet with a XXXX XXXX XXXX XXXX as I am assisted by a medical assistant the entire visit from check in to check out. As the XXXX is drawing my blood in preparation for the XXXX I asked about the results that are on the companys XXXX page thinking I was having the same treatment done as what was posted, her response to me was you will have to show me which picture you are speaking about because our IT person does not always specify what the treatment the patient had done and we moved on and never readdressed the XXXX results. She also explained to me that I will not have XXXX therapy completed during that visit due to the XXXX being injected into my XXXX ( at this time I am still under the impression I will leave with some results ).
After my blood is drawn and spun so the collagen can separate from my blood I am then roomed, before pictures are completed and then a numbing agent was applied to my XXXX in preparation for the XXXX XXXX. When the XXXX starts injecting the XXXX injections I then use my common sense to realize I will not have results during this visit. When I checked out I asked if Ill have results during my next visit and she assured me that I would.
When I returned home I canceled my next appointment that I had made at my first visit in XXXX so I could research the XXXX process since I was poorly educated when offered the service. In my findings I learned XXXX is used in combination with other procedures such as XXXX XXXX XXXX XXXX that gives one immediate results but the collagen is added to help rebuild.
I also had a consultation with a XXXX in XXXX who confirmed XXXX injections are not beneficial for the XXXX.
**Please note I completed a survey that was emailed to me from XXXX XXXX XXXX. In that survey I voiced my concerns and dissatisfaction about the process and company and I never heard back from anyone regarding my one star, laundry list of concerns survey that I had submitted.
After doing my research I attempted to call the office to discuss my concerns and was prompted to communicate via text by their automated machine ; however, no one ever responded in the chat via text. So the next day I called the office and was successfully able to make contact with a live person. I explained my concerns..which are : After my consultation with the marketer and perseverating on my options, I had informed her I will move forward with XXXX XXXX in the Fall when I have down time to heal from a procedure as such but wanted XXXX XXXX to get me through the summer as XXXX XXXX will give me some immediate results. so I say all that to say I do not understand why I was offered something that was not even necessary nor was it going to give me the results I was looking for and was promised I would get.
The Person I talked to at this time confirmed XXXX does not give immediate results.
My other concern was the company considering a refund on JUST the XXXX as I had initially AT THAT TIME planned to still move fwd with XXXX XXXX I was told no refunds but you could transfer the balance to another treatment or procedure. I was aware of the refund policy but figured since I was sold something that was not necessary and was told otherwise about the immediate results I thought a refund would have been considered.
After voicing my concerns, frustrations and agreeing to the transferring of the funds in exchange for another service or procedure I was promised a call back from the general manager to discuss the next steps. It has been maybe two months since I have made contact with XXXX XXXX XXXX and I have yet to hear back from anyone from that company.
At this point I would like my Cherry account credited with the full dollar amount. I have no desire to do business and invasive procedures with a company who conducts business as such. I have lost all trust in XXXX XXXX XXXX so I would like to dispute the charges I am being held responsible for. I apologize for not making payments and the ignored calls but I dont feel its fair for me to have to pay for a service I did not receive and was also misinformed about. It took time for me to figure out how I was going to complete the dispute form due to me not having the required documentation to complete the form. On page 2 I can not move fwd with submitting the form without attaching documentation, documentation I was never provided with from XXXX XXXX XXXX. So in lieu I have attached this document. Cherry should consider investigating why clients are not provided with the required documentation needed to dispute a Cherrys loan.
Thank you for your time, XXXX XXXX ''
|
| Consumer Consent Provided |
Consent provided
|
|
|
10242899
|
2024-09-25
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-09-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-09-25
|
| Consumer Consent Provided |
Consent not provided
|
|
|
9400876
|
2024-07-01
|
Problem when making payments
|
Payday loan, title loan, personal loan, or advance loan
|
|
| Tags |
Older American
|
| Issue |
Problem when making payments
|
| Timely |
No
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Payday loan, title loan, personal loan, or advance loan
|
| Sub Product |
Installment loan
|
| Date Received |
2024-07-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-07-08
|
| Complaint What Happened |
The initial balance was for {$3200.00} and I tried to cancel this with the XXXX within a 3 day period. They offered to cut the payments in half so I would not be paying {$120.00} per month but rather {$60.00} per month. The contract was written that payment would be for 24 months. The Spa refunded {$1600.00} to leave {$1600.00} balance. Cherry Technologies Inc who holds the loan, is continuing to charge me the full {$120.00} ( actually payments of {$130.00} ). I kept complaining to XXXX XXXX and they kept telling me they would fix it. After months of trying to get this fixed and them promising to fix it, I contacted Cherry Technologies myself. They are charging me on a 12 month basis, when my contract clearly says 24 months. I tried to dispute on XXXX and even though it states 24 months and I owe {$1000.00} they state that it is accurate. It clearly is not accurate, the original {$1600.00} divided in 24 months is {$66.00} per month and they are still charging me the full monthly amount of {$130.00}, as if my balance was {$3200.00}. XXXX XXXX never originally never went over cancellation policy and also did not give me copies of the contract until I demanded copies. On XXXX it even says 24 months so I am not paying more than {$66.00} per month for the 24 months that my contract is for. When contacting Cherry Technologies the rep has told me that they have had several complaints on XXXX XXXX They are running a shady business!
|
| Consumer Consent Provided |
Consent provided
|
|
|
8798853
|
2024-04-18
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
No
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Information is missing that should be on the report
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-04-18
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-04-18
|
| Consumer Consent Provided |
Consent not provided
|
|
|
12415726
|
2025-03-11
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Credit reporting
|
| Date Received |
2025-03-11
|
| Submitted Via |
Web
|
| Company Response |
In progress
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-03-11
|
|
|
12554222
|
2025-03-20
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Problem with a company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Problem with personal statement of dispute
|
| Sub Product |
Credit reporting
|
| Date Received |
2025-03-20
|
| Submitted Via |
Web
|
| Company Response |
In progress
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-03-20
|
|
|
12660420
|
2025-03-23
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
| Tags |
Servicemember
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Credit inquiries on your report that you don't recognize
|
| Sub Product |
Credit reporting
|
| Date Received |
2025-03-23
|
| Submitted Via |
Web
|
| Company Response |
In progress
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-03-23
|
|
|
12737519
|
2025-03-31
|
Closing your account
|
Credit card
|
|
| Issue |
Closing your account
|
| Timely |
Yes
|
| Company |
CHERRY TECHNOLOGIES INC.
|
| Product |
Credit card
|
| Sub Issue |
Can't close your account
|
| Sub Product |
Store credit card
|
| Date Received |
2025-03-31
|
| Submitted Via |
Web
|
| Company Response |
In progress
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-03-31
|
| Consumer Consent Provided |
Other
|
|
