11563395
|
2025-01-17
|
Getting a credit card
|
Credit card
|
|
Tags |
Servicemember
|
Issue |
Getting a credit card
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit card
|
Sub Issue |
Card opened without my consent or knowledge
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-17
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-17
|
Consumer Consent Provided |
Other
|
|
11058375
|
2024-12-06
|
Incorrect information on your report
|
Credit card
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit card
|
Sub Issue |
Account status incorrect
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-12-06
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-06
|
Complaint What Happened |
Apparently in XXXX of XXXX there was a payment due of {$170.00} on an apple card issued through Goldman Sachs. The balance on the account was not from purchases I ever made. The issuer of the card also never notified me that a payment was due. Their last email to me about a monthly statement was XX/XX/year>. I randomly checked my credit yesterday and found my score dropped XXXX points from 3 late payments. I have reached out to apple card support and they told me to change my XXXX ID password and other than that they arent saying they can help. I have told them they violated 15 U.S.C. 1681c by not notifying me at all about a payment being due before reporting this to the credit bureaus. They are dismissing the claim and not helping and just keep saying a manager is going to reach out but they never do.
|
Consumer Consent Provided |
Consent provided
|
|
11563034
|
2025-01-17
|
Problem with a purchase shown on your statement
|
Credit card
|
|
Issue |
Problem with a purchase shown on your statement
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit card
|
Sub Issue |
Credit card company isn't resolving a dispute about a purchase on your statement
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-17
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-17
|
|
11699533
|
2025-01-23
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Debt collection
|
Sub Issue |
Debt was result of identity theft
|
Sub Product |
Credit card debt
|
Date Received |
2025-01-23
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-23
|
|
11381268
|
2025-01-04
|
Fees or interest
|
Credit card
|
|
Issue |
Fees or interest
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit card
|
Sub Issue |
Problem with fees
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-04
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-04
|
|
11732298
|
2025-01-25
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
Issue |
Problem with a company's investigation into an existing problem
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Their investigation did not fix an error on your report
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-25
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-25
|
|
11621687
|
2025-01-19
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
Issue |
Problem with a company's investigation into an existing problem
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Problem with personal statement of dispute
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-19
|
|
11526362
|
2025-01-14
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account information incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-14
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-14
|
|
11321902
|
2024-12-30
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Information belongs to someone else
|
Sub Product |
Credit reporting
|
Date Received |
2024-12-30
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-31
|
Consumer Consent Provided |
N/A
|
|
11474150
|
2025-01-10
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Tags |
Servicemember
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-10
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-13
|
|
10820740
|
2024-11-16
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Information belongs to someone else
|
Sub Product |
Credit reporting
|
Date Received |
2024-11-16
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-11-16
|
Complaint What Happened |
Hello, Today I recieved a bill from Apple Inc. under Goldsman Sachs bank for a charge off bill of {$4400.00}. I did research and determined that all of these transactions took place in california and i do not live there. I tried calling the company and they gave me a hard time of removing the bill. This is fraud and i want it investigated and removed.
|
Consumer Consent Provided |
Consent provided
|
|
5907404
|
2022-08-19
|
Closing an account
|
Checking or savings account
|
|
Issue |
Closing an account
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Checking or savings account
|
Sub Issue |
Funds not received from closed account
|
Sub Product |
CD (Certificate of Deposit)
|
Date Received |
2022-08-19
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-08-23
|
Consumer Consent Provided |
N/A
|
|
11481129
|
2025-01-11
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Information belongs to someone else
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-11
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-11
|
|
11468373
|
2025-01-10
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-10
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-10
|
|
10884241
|
2024-11-22
|
Problem with a purchase shown on your statement
|
Credit card
|
|
Issue |
Problem with a purchase shown on your statement
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit card
|
Sub Issue |
Credit card company isn't resolving a dispute about a purchase on your statement
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-11-22
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-08
|
|
11456010
|
2025-01-09
|
Closing your account
|
Credit card
|
|
Issue |
Closing your account
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit card
|
Sub Issue |
Can't close your account
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-09
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-10
|
|
11502574
|
2025-01-13
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
Credit card debt
|
Date Received |
2025-01-13
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-13
|
|
11528769
|
2025-01-14
|
Closing an account
|
Checking or savings account
|
|
Issue |
Closing an account
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Checking or savings account
|
Sub Issue |
Funds not received from closed account
|
Sub Product |
CD (Certificate of Deposit)
|
Date Received |
2025-01-14
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-14
|
Consumer Consent Provided |
Other
|
|
11246902
|
2024-12-22
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Debt collection
|
Sub Issue |
Didn't receive notice of right to dispute
|
Sub Product |
Credit card debt
|
Date Received |
2024-12-22
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-22
|
|
11542609
|
2025-01-16
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Credit inquiries on your report that you don't recognize
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-16
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-21
|
|
11609341
|
2025-01-21
|
Advertising and marketing, including promotional offers
|
Credit card
|
|
Issue |
Advertising and marketing, including promotional offers
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit card
|
Sub Issue |
Confusing or misleading advertising about the credit card
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-21
|
|
10711566
|
2024-11-07
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2024-11-07
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-11-14
|
Consumer Consent Provided |
Consent not provided
|
|
11523017
|
2025-01-14
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Information belongs to someone else
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-14
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-14
|
|
6238351
|
2022-11-23
|
Advertising and marketing, including promotional offers
|
Credit card or prepaid card
|
|
Tags |
Older American, Servicemember
|
Issue |
Advertising and marketing, including promotional offers
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit card or prepaid card
|
Sub Issue |
Didn't receive advertised or promotional terms
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2022-11-23
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-11-23
|
Complaint What Happened |
XXXX by Goldman Sachs GM card - made promotional offer which required one purchase by XX/XX/XXXX, and in return I would receive a {$50.00} credit on my credit card. The purchase was made on XX/XX/XXXX. I have called customer service 6 times since XXXX. After the third call, I started documenting date of the call and person to whom I spoke. On XX/XX/XXXX I spoke with XXXX ... he said he was escalating and gave me a ticket number XXXX - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX with GM Rewards. XXXX said it should be resolved within 7 business days. On XX/XX/XXXX I spoke with XXXX who told me the same thing, and that she was escalating the complaint. On XX/XX/XXXX I spoke with XXXX at GM Rewards, and again told me the issue is still pending. When I pressed about the length of time ( 5 months! ), she stated that the XXXX statement was not processed correctly, and that they were waiting for " corporate office '' to enter the {$50.00} credit.
After 5 months, it is obvious that XXXX by Goldman Sachs GM card and/or GM Rewards are failing to honor the promotion offer. I hope you can assist me obtain the {$50.00} credit they offered.
|
Consumer Consent Provided |
Consent provided
|
|
11416187
|
2025-01-07
|
Getting a credit card
|
Credit card
|
|
Issue |
Getting a credit card
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit card
|
Sub Issue |
Application denied
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-07
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-10
|
Consumer Consent Provided |
Other
|
|
11012743
|
2024-12-03
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account information incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2024-12-03
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-03
|
Consumer Consent Provided |
Consent not provided
|
|
11367088
|
2025-01-03
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account information incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-03
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-03
|
|
11240633
|
2024-12-22
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Information belongs to someone else
|
Sub Product |
Credit reporting
|
Date Received |
2024-12-22
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-22
|
|
11324068
|
2024-12-30
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Debt collection
|
Sub Issue |
Debt was result of identity theft
|
Sub Product |
I do not know
|
Date Received |
2024-12-30
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-05
|
|
10953532
|
2024-11-27
|
Problem with a purchase shown on your statement
|
Credit card
|
|
Issue |
Problem with a purchase shown on your statement
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit card
|
Sub Issue |
Credit card company isn't resolving a dispute about a purchase on your statement
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-11-27
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-11-27
|
Complaint What Happened |
This complaint is about two transactions for {$170.00} each on XX/XX/XXXX and XX/XX/XXXX from Apple for a 6 month subscription to the XXXXXXXX XXXX
The XXXX XXXX stopped working and XXXX banned my account after I made a complaint to the XXXX XXXX XXXX XXXX support staff also did not resolve the issue even though someone promised to reply back to my message and never did.
Apple did issue a credit for the transaction on XX/XX/XXXX but refused to issue a credit for the transaction on XX/XX/XXXX.
Goldman Sachs Bank closed my dispute because they made a mistake and claimed I received a credit for the transaction on XX/XX/XXXX even though I disputed the transaction on XX/XX/XXXX which I did not receive a credit for.
|
Consumer Consent Provided |
Consent provided
|
|
11504762
|
2025-01-13
|
Problem with a purchase shown on your statement
|
Credit card
|
|
Issue |
Problem with a purchase shown on your statement
|
Timely |
Yes
|
Company |
GOLDMAN SACHS BANK USA
|
Product |
Credit card
|
Sub Issue |
Credit card company isn't resolving a dispute about a purchase on your statement
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-13
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-13
|
|