11782571
|
2025-01-27
|
Incorrect information on your report
|
Vehicle loan or lease
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Vehicle loan or lease
|
Sub Issue |
Account information incorrect
|
Sub Product |
Loan
|
Date Received |
2025-01-27
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-27
|
|
11713174
|
2025-01-24
|
Repossession
|
Vehicle loan or lease
|
|
Issue |
Repossession
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Vehicle loan or lease
|
Sub Issue |
Notice to repossess
|
Sub Product |
Loan
|
Date Received |
2025-01-24
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-24
|
|
11498447
|
2025-01-13
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account information incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-13
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-13
|
|
11719431
|
2025-01-23
|
Repossession
|
Vehicle loan or lease
|
|
Tags |
Older American
|
Issue |
Repossession
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Vehicle loan or lease
|
Sub Issue |
Voluntary repossession
|
Sub Product |
Lease
|
Date Received |
2025-01-23
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-23
|
|
10810099
|
2024-11-15
|
False statements or representation
|
Debt collection
|
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
I do not know
|
Date Received |
2024-11-15
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-11-15
|
Consumer Consent Provided |
Consent not provided
|
|
11578977
|
2025-01-16
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-16
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-16
|
|
11586407
|
2025-01-20
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
Issue |
Took or threatened to take negative or legal action
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Debt collection
|
Sub Issue |
Threatened or suggested your credit would be damaged
|
Sub Product |
I do not know
|
Date Received |
2025-01-20
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-20
|
|
11765225
|
2025-01-24
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-24
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-24
|
|
11743888
|
2025-01-22
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-22
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-22
|
|
11588897
|
2025-01-21
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account status incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-21
|
|
8311384
|
2024-02-08
|
Closing an account
|
Checking or savings account
|
|
Tags |
Older American, Servicemember
|
Issue |
Closing an account
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Funds not received from closed account
|
Sub Product |
Checking account
|
Date Received |
2024-02-08
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-02-08
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
I am XXXX XXXX XXXX in the estate of XXXX XXXX XXXX. The final action I am trying to do was to close the estate account number. Santander bank issued me check number XXXX date XXXX XX/XX/XXXX. The problem is the check was made out to the account that was just closed. My bank refused to deposit the check.
After many calls I was instructed to return the check to : XXXX XXXX XXXX, Ma which I did. I received a letter dated XXXX XX/XX/XXXX from XXXX XXXX and was told they are a back department and does not deal in monetary instruments. They did not return the check.
On XXXX XXXX a supervisor named XXXX XXXX told me the check would be canceled. He did not say if and when I would get a check reissue.
|
Consumer Consent Provided |
Consent provided
|
|
10921235
|
2024-11-25
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2024-11-25
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-11-25
|
Consumer Consent Provided |
Consent not provided
|
|
10844163
|
2024-11-19
|
False statements or representation
|
Debt collection
|
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
I do not know
|
Date Received |
2024-11-19
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-11-19
|
Consumer Consent Provided |
Consent not provided
|
|
11724384
|
2025-01-26
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-26
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-26
|
|
11707306
|
2025-01-24
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
Issue |
Problem with a company's investigation into an existing problem
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Their investigation did not fix an error on your report
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-24
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-24
|
|
11304917
|
2024-12-28
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account information incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2024-12-28
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-14
|
|
11400238
|
2025-01-06
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-06
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-06
|
|
11645506
|
2025-01-18
|
Managing the loan or lease
|
Vehicle loan or lease
|
|
Issue |
Managing the loan or lease
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Vehicle loan or lease
|
Sub Issue |
Problem with additional products or services purchased with the loan
|
Sub Product |
Loan
|
Date Received |
2025-01-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-18
|
|
11577118
|
2025-01-16
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account information incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-16
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-16
|
|
11767303
|
2025-01-21
|
Repossession
|
Vehicle loan or lease
|
|
Issue |
Repossession
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Vehicle loan or lease
|
Sub Issue |
Loan balance remaining after the vehicle is repossessed and sold
|
Sub Product |
Loan
|
Date Received |
2025-01-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-21
|
|
11473435
|
2025-01-10
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Debt collection
|
Sub Issue |
Debt was result of identity theft
|
Sub Product |
Auto debt
|
Date Received |
2025-01-10
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-10
|
|
11689588
|
2025-01-23
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
Issue |
Problem with a company's investigation into an existing problem
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Their investigation did not fix an error on your report
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-23
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-23
|
|
11499593
|
2025-01-13
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account information incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-13
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-13
|
|
11687795
|
2025-01-23
|
Managing the loan or lease
|
Vehicle loan or lease
|
|
Issue |
Managing the loan or lease
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Vehicle loan or lease
|
Sub Issue |
Problem with the interest rate
|
Sub Product |
Loan
|
Date Received |
2025-01-23
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-23
|
|
11596948
|
2025-01-21
|
Getting a loan or lease
|
Vehicle loan or lease
|
|
Issue |
Getting a loan or lease
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Vehicle loan or lease
|
Sub Issue |
Credit denial
|
Sub Product |
Loan
|
Date Received |
2025-01-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-21
|
|
11139650
|
2024-12-13
|
Managing the loan or lease
|
Vehicle loan or lease
|
|
Tags |
Older American
|
Issue |
Managing the loan or lease
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Vehicle loan or lease
|
Sub Issue |
Billing problem
|
Sub Product |
Loan
|
Date Received |
2024-12-13
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-30
|
Consumer Consent Provided |
N/A
|
|
11719844
|
2025-01-23
|
Repossession
|
Vehicle loan or lease
|
|
Issue |
Repossession
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Vehicle loan or lease
|
Sub Issue |
Damage caused or loss of personal items in vehicle during the actual repossession
|
Sub Product |
Loan
|
Date Received |
2025-01-23
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-23
|
|
11654568
|
2025-01-17
|
Repossession
|
Vehicle loan or lease
|
|
Issue |
Repossession
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Vehicle loan or lease
|
Sub Issue |
Notice to repossess
|
Sub Product |
Loan
|
Date Received |
2025-01-17
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-17
|
|
11355316
|
2025-01-02
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-02
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-02
|
|
11400230
|
2025-01-06
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-06
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-06
|
|
11323909
|
2024-12-30
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
SANTANDER HOLDINGS USA, INC.
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2024-12-30
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-30
|
|