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SANTANDER HOLDINGS USA, INC - Florida Company Profile

Company Details

Entity Name: SANTANDER HOLDINGS USA, INC
Jurisdiction: FLORIDA
Filing Type: Foreign Profit
Status: Active

The business entity is active. This status indicates that the business is currently operating and compliant with state regulations, suggesting a lower risk profile for lenders and potentially better creditworthiness.

Date Filed: 31 Jul 2015 (10 years ago)
Document Number: F15000003372
FEI/EIN Number 232453088

Federal Employer Identification (FEI) Number assigned by the IRS.

Address: 75 STATE STREET, BOSTON, MA, 02109
Mail Address: 75 STATE STREET, BOSTON, MA, 02109
Place of Formation: VIRGINIA

Key Officers & Management

Name Role Address
RYAN T.TIMOTHY Chairman 75 STATE STREET, BOSTON, MA, 02109
Wennes Timothy President 75 STATE STREET, BOSTON, MA, 02109
KELLY CYNTHIA Secretary 75 STATE STREET, BOSTON, MA, 02109
Alvarez Juan C Chief Financial Officer 75 STATE STREET, BOSTON, MA, 02109
LUCIER STEVEN Assistant Secretary 75 STATE STREET, BOSTON, MA, 02109
Schwartz William Assistant Secretary 625 RIDGE PIKE, CONSHOHOCKEN, PA, 19428
CORPORATION SERVICE COMPANY Agent -

Documents

Name Date
ANNUAL REPORT 2024-04-03
ANNUAL REPORT 2023-03-16
ANNUAL REPORT 2022-04-05
ANNUAL REPORT 2021-04-14
ANNUAL REPORT 2020-04-23
ANNUAL REPORT 2019-04-23
ANNUAL REPORT 2018-04-27
ANNUAL REPORT 2017-04-21
ANNUAL REPORT 2016-04-28
Foreign Profit 2015-07-31

CFPB Complaint

Complaint Id Date Received Issue Product
11782571 2025-01-27 Incorrect information on your report Vehicle loan or lease
Issue Incorrect information on your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Account information incorrect
Sub Product Loan
Date Received 2025-01-27
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-27
11713174 2025-01-24 Repossession Vehicle loan or lease
Issue Repossession
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Notice to repossess
Sub Product Loan
Date Received 2025-01-24
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-24
11498447 2025-01-13 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Account information incorrect
Sub Product Credit reporting
Date Received 2025-01-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-13
11719431 2025-01-23 Repossession Vehicle loan or lease
Tags Older American
Issue Repossession
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Voluntary repossession
Sub Product Lease
Date Received 2025-01-23
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-23
10810099 2024-11-15 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product I do not know
Date Received 2024-11-15
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-11-15
Consumer Consent Provided Consent not provided
11578977 2025-01-16 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2025-01-16
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-16
11586407 2025-01-20 Took or threatened to take negative or legal action Debt collection
Issue Took or threatened to take negative or legal action
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Debt collection
Sub Issue Threatened or suggested your credit would be damaged
Sub Product I do not know
Date Received 2025-01-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-20
11765225 2025-01-24 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2025-01-24
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-24
11743888 2025-01-22 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2025-01-22
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-22
11588897 2025-01-21 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2025-01-21
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-21
8311384 2024-02-08 Closing an account Checking or savings account
Tags Older American, Servicemember
Issue Closing an account
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Checking or savings account
Sub Issue Funds not received from closed account
Sub Product Checking account
Date Received 2024-02-08
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-02-08
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened I am XXXX XXXX XXXX in the estate of XXXX XXXX XXXX. The final action I am trying to do was to close the estate account number. Santander bank issued me check number XXXX date XXXX XX/XX/XXXX. The problem is the check was made out to the account that was just closed. My bank refused to deposit the check. After many calls I was instructed to return the check to : XXXX XXXX XXXX, Ma which I did. I received a letter dated XXXX XX/XX/XXXX from XXXX XXXX and was told they are a back department and does not deal in monetary instruments. They did not return the check. On XXXX XXXX a supervisor named XXXX XXXX told me the check would be canceled. He did not say if and when I would get a check reissue.
Consumer Consent Provided Consent provided
10921235 2024-11-25 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2024-11-25
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-11-25
Consumer Consent Provided Consent not provided
10844163 2024-11-19 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product I do not know
Date Received 2024-11-19
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-11-19
Consumer Consent Provided Consent not provided
11724384 2025-01-26 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2025-01-26
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-26
11707306 2025-01-24 Problem with a company's investigation into an existing problem Credit reporting or other personal consumer reports
Issue Problem with a company's investigation into an existing problem
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Their investigation did not fix an error on your report
Sub Product Credit reporting
Date Received 2025-01-24
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-24
11304917 2024-12-28 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Account information incorrect
Sub Product Credit reporting
Date Received 2024-12-28
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-14
11400238 2025-01-06 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2025-01-06
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-06
11645506 2025-01-18 Managing the loan or lease Vehicle loan or lease
Issue Managing the loan or lease
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Problem with additional products or services purchased with the loan
Sub Product Loan
Date Received 2025-01-18
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-18
11577118 2025-01-16 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Account information incorrect
Sub Product Credit reporting
Date Received 2025-01-16
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-16
11767303 2025-01-21 Repossession Vehicle loan or lease
Issue Repossession
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Loan balance remaining after the vehicle is repossessed and sold
Sub Product Loan
Date Received 2025-01-21
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-21
11473435 2025-01-10 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Auto debt
Date Received 2025-01-10
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-10
11689588 2025-01-23 Problem with a company's investigation into an existing problem Credit reporting or other personal consumer reports
Issue Problem with a company's investigation into an existing problem
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Their investigation did not fix an error on your report
Sub Product Credit reporting
Date Received 2025-01-23
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-23
11499593 2025-01-13 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Account information incorrect
Sub Product Credit reporting
Date Received 2025-01-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-13
11687795 2025-01-23 Managing the loan or lease Vehicle loan or lease
Issue Managing the loan or lease
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Problem with the interest rate
Sub Product Loan
Date Received 2025-01-23
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-23
11596948 2025-01-21 Getting a loan or lease Vehicle loan or lease
Issue Getting a loan or lease
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Credit denial
Sub Product Loan
Date Received 2025-01-21
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-21
11139650 2024-12-13 Managing the loan or lease Vehicle loan or lease
Tags Older American
Issue Managing the loan or lease
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Billing problem
Sub Product Loan
Date Received 2024-12-13
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-30
Consumer Consent Provided N/A
11719844 2025-01-23 Repossession Vehicle loan or lease
Issue Repossession
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Damage caused or loss of personal items in vehicle during the actual repossession
Sub Product Loan
Date Received 2025-01-23
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-23
11654568 2025-01-17 Repossession Vehicle loan or lease
Issue Repossession
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Vehicle loan or lease
Sub Issue Notice to repossess
Sub Product Loan
Date Received 2025-01-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-17
11355316 2025-01-02 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2025-01-02
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-02
11400230 2025-01-06 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2025-01-06
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-06
11323909 2024-12-30 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company SANTANDER HOLDINGS USA, INC.
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2024-12-30
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-12-30

Date of last update: 01 Apr 2025

Sources: Florida Department of State