|
3921320
|
2020-10-27
|
Struggling to pay mortgage
|
Mortgage
|
|
| Issue |
Struggling to pay mortgage
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Mortgage
|
| Sub Product |
Home equity loan or line of credit (HELOC)
|
| Date Received |
2020-10-27
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-11-19
|
| Consumer Consent Provided |
N/A
|
|
|
7984452
|
2023-12-11
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Seized or attempted to seize your property
|
| Sub Product |
Mortgage debt
|
| Date Received |
2023-12-11
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-12-14
|
| Complaint What Happened |
I am contacting the agency for help ; this issue involves me, my family having to pay out of pocket and possibly losing my home as a result of the deception that occurred.
The companies involved : 1. Ygrene XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
In XXXX of XXXX my AC went out and I chose to use the XXXX program to replace the unit - this involved contacting XXXX XXXX, XXXX XXXX then contracted-out my request to XXXX XXXX XXXX XXXX. The latter contacted me to set an appointment to come to my property to do an assessment of the AC problem.
While waiting for the appointment time I contacted Ygrene- this is the company I chose to use to execute the XXXX program access. Ygrene conducted a property value assessment to determine if I had the available credit to pay for the AC replacement.
Ygrene completed their process in about XXXX minutes while I waited on the phone with their agent. I was approved for a maximum amount of {$10000.00}. I understood that I didnt have to use the total amount I was approved for and I DID NOT want to use the total amount I was approved for.
Ygrene provided me with a project contract number to provide to my contractor.
XXXX XXXXXXXX XXXX XXXX sent their rep to my property and determined that my AC was broken. The rep recommended that I replace the unit AND the blower ( the blower WAS NOT broken ) The rep asked how I would pay, I told him I was using XXXX and the company, YGRENE, was the company processing payment. I gave the agent the project contract number and he called Ygrene to confirm.
Conveniently once the [ XXXX XXXX ] confirmed payment approval, the cost to replace my unit was {$10000.00}.
I initially declined their offer and demanded more products for the {$10000.00}. The final agreement for service included ; 1. An AC unit 2. A blower 3. Attic insulation 4. Duct sealant. 5. Labor It took XXXX XXXXXXXX XXXX XXXX XXXX weeks to complete the work.
Once they were done the city had to check their work and give final approval.
The city came out for inspection and I was present for the inspection.
The city FAILED the inspection ; the reason, wrong fuse placement. XXXX XXXX had to come back out to correct the problem and reschedule a city inspection. The company failed to do both.
I kept getting phone calls from YGRENE to sign off on the promissory note for payment. I kept declining to sign the document because the city did not approve the installation. City approval is needed to complete the loan process under XXXX.
Phone calls continued - XXXX XXXX XXXX XXXXXXXX continued to call asking me to sign-off on the project installation documents and YGRENE continued to call asking me to sign the promissory note.
Neither company cared about the city inspection or getting the correction completed. On every phone call I kept asking for the correction to be done and rescheduling the city inspection. NONE of these things happened.
At the end of XXXX months of phone calls, YGRENE went bankrupt and declined to honor the contract approval they gave me. Consequently XXXX XXXXXXXX XXXX XXXXXXXX did not get paid.
Subsequently, XXXX XXXXXXXX XXXX XXXXXXXX began to demand {$10000.00} payment directly from me : 1. that was not our agreement 2. XXXX XXXXXXXX XXXX XXXXXXXX still did not make the corrections required by the city and did not reschedule the city inspection.
3. The initial contract we made was not executed as agreed and as a result all parties involved did not get what they expected.
A side note : The approval process YGRENE used to finalize my loans have place me in a significant financial setback and compromised the available equity I have in my primary property ; The company elevated my property 's value in XXXX previous loan requests.
Elevating the propertys value subsequently has lead to my required escrow payment exceeding my monthly ability to successfully pay the loan payments.
YGRENE used XXXX program criteria to approve my loans.
Combining the unrelenting forces of inflation with the fraudulently configured loans by XXXX XXXX now having a difficult time paying my mortgage and escrow payments.
XXXX XXXX XXXX need help.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3392827
|
2019-10-02
|
Trouble during payment process
|
Mortgage
|
|
| Issue |
Trouble during payment process
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Mortgage
|
| Sub Product |
Other type of mortgage
|
| Date Received |
2019-10-02
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-10-03
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3367949
|
2019-09-09
|
Getting the loan
|
Payday loan, title loan, or personal loan
|
|
| Issue |
Getting the loan
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Installment loan
|
| Date Received |
2019-09-09
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-09-18
|
| Complaint What Happened |
My husband and I were interested in having solar panels added to our home. I contacted Ygrene three times and spoke with three different people about getting funding for this project. All three people told me the amount we qualify for is dependent on the equity in our home ( which is currently about {$40000.00} ). We were advised three times to have an appraisal conducted. We had the appraisal conducted, which cost {$280.00}.
When I made the fourth call to find out how to send them a copy of the appraisal and a copy of the written solar installation proposal, I spoke to yet another person. She told me funding is based on the amount of equity UP TO A LIMIT OF 10 % OF THE HOME VALUE. For us, this is only {$12000.00}, which is not enough to complete the project. Had I been told this previously, I would not have spent the money to get the appraisal done as I would have known it would not be enough funding.
Additionally, Ygrene 's website states, " Approval based on home equity and ability to pay, '' and " Approval based on home equity. '' Nowhere in the website is a limit of 10 % of home value discussed.
Ygrene 's advertising and even their agents are deceptive.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3683842
|
2020-06-04
|
Charged fees or interest you didn't expect
|
Payday loan, title loan, or personal loan
|
|
| Tags |
Older American
|
| Issue |
Charged fees or interest you didn't expect
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Installment loan
|
| Date Received |
2020-06-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-06-17
|
| Complaint What Happened |
i feel like i was tricked and preyed upon I never knew nor gave permission to run my credit. my credit is how they charge their interest rate on my credit rating in which they knew wasnt qualified for it but saw the equity in home. i am XXXX years why would i sign a 30 year loan A lot of the information was hidden from me the contract was done over the phone ygrene sent paperwork to my grandaughter email because i am illiterate and dont really understand english to understand all the terms are buried in FinePrint then I never signed the contract to this day. i wasnt told that i would pay them with property taxes and that they were putting a lien on my home. These people make you use their contractors, which I wouldn't have an issue with ... except they all quoted me 3x higher than 3 separate local contractors.. It's sad that they take a clean energy situation and turn it into predatory lending to take advantage of consumers Excessive program fees, the program is represented as an assessment that is paid like taxes which made my mortgage go up so much that I can not afford my home anymore they charged application fees processing fee underwriting fee jurisdiction recovery fee???
recording fee disbursement fee title fee escrow fee energy audit fee origination fee bond trustee fee now i have a lien on my house for {$80000.00} i need this to be investigated i want them to stop going into my escrow
|
| Consumer Consent Provided |
Consent provided
|
|
|
3985781
|
2020-12-02
|
False statements or representation
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Other debt
|
| Date Received |
2020-12-02
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-12-15
|
| Consumer Consent Provided |
N/A
|
|
|
3608166
|
2020-04-15
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
I do not know
|
| Date Received |
2020-04-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-04-17
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3423699
|
2019-10-31
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
I do not know
|
| Date Received |
2019-10-31
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-11-05
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3728986
|
2020-07-04
|
Problem with the payoff process at the end of the loan
|
Payday loan, title loan, or personal loan
|
|
| Issue |
Problem with the payoff process at the end of the loan
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Installment loan
|
| Date Received |
2020-07-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-07-21
|
| Consumer Consent Provided |
Other
|
|
|
5411291
|
2022-04-05
|
Problem with the payoff process at the end of the loan
|
Payday loan, title loan, or personal loan
|
|
| Issue |
Problem with the payoff process at the end of the loan
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Installment loan
|
| Date Received |
2022-04-05
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-04-15
|
| Complaint What Happened |
Business Name : XXXX XXXX XXXX XXXX XXXX.
Address : XXXX, CA XXXX Phone : ( XXXX ) XXXX I paid off my Ygrene loan early in XX/XX/XXXX and was promised XXXX refunds ; a reimbursement for the pre-payment penalty ( which I did receive ) and a reimbursement for the interest paid through XXXX which I did not receive. The interest for my loan in XXXX alone was more than {$2000.00}. I have received only the run around from Ygrene for the last 6 months about this interest reimbursement. I also filed a complaint with the California office of the XXXX ( Complaint ID:XXXX ) Phone : ( XXXX ) XXXX, on XX/XX/XXXX but Ygrene after XXXX nonsense response, never complied with them either I spoke multiple times with Ygrene representative XXXX XXXX . ( her e-mail is XXXX ) explaining that Ygrene required according to their " payoff quote '' of XX/XX/XXXX ( which I have, and can forward to you ) to pay interest on a loan through XX/XX/XXXX even though they received a 100 % payoff in XXXX. She confirmed that she had that document including it with her last e-mail to me ( which I have and can forward to you ). Consequently I proved to her that Ygrene owes me a refund of the interest for XXXX, XXXX and XXXX. She promised to forward this complaint to yet another Ygrene representative and after that I have heard nothing back from her or anyone else. Please note that this complaint is now approaching 6 months!!. It defies both logic and fairness that anyone pay interest AFTER a loan is completely paid off but that is Ygrene 's position. By the way, I also paid off my auto and home in XXXX and they also ESTIMATED the excess interest on their loan payouts and after the loan was closed, I received a refund on the excess interest paid ) Please help me recover this interest and teach Ygrene that they can not behave this way with consumers!!
|
| Consumer Consent Provided |
Consent provided
|
|
|
5209715
|
2022-02-10
|
Problem when making payments
|
Payday loan, title loan, or personal loan
|
|
| Issue |
Problem when making payments
|
| Timely |
No
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Installment loan
|
| Date Received |
2022-02-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-02-24
|
| Complaint What Happened |
I'm being charged by Ygrene / XXXX XXXX, for work that was not done. No doors were ever installed on my property but I'm being billed for them and YGrene ( XXXX XXXX ) refuses to remove these items from my billing.
I'm also being billed for 2 canceled contracts Ygrene contract # XXXX was not completed. Their contractor ( XXXX XXXX ) did not make me aware that the work was incomplete at the time he requested final approval for payment.
No doors were ever installed. This was confirmed by the contractor himself, documented by their Ygrene representative and submitted for correction. However Ygrene refuses to correct this billing, siting time lapse.
Also, charges for the two contracts XXXX and XXXX were cancelled and should be completely removed from my bill.
|
| Consumer Consent Provided |
Consent provided
|
|
|
8371575
|
2024-02-19
|
Closing on a mortgage
|
Mortgage
|
|
| Tags |
Older American, Servicemember
|
| Issue |
Closing on a mortgage
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Mortgage
|
| Sub Issue |
Changes in loan terms during or after closing
|
| Sub Product |
Other type of mortgage
|
| Date Received |
2024-02-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-02-22
|
| Complaint What Happened |
Pace loan approved by YGRENE XX/XX/2022. Work completed, paperwork submitted. Refused to pay vendor saying out of funds. Offered financing at a rate triple what was agreed upon. Bait & switch. After funding restored they still refuse to pay vendor. Lean put on property by vendor. My wife is a XXXXXXXX XXXX & I am retired. We are on a fixed income.thats why we went with a pace loan. We feel targeted.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4031163
|
2020-12-24
|
Getting the loan
|
Payday loan, title loan, or personal loan
|
|
| Tags |
Older American
|
| Issue |
Getting the loan
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Installment loan
|
| Date Received |
2020-12-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-01-11
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6083981
|
2022-10-13
|
Problem with additional add-on products or services
|
Payday loan, title loan, or personal loan
|
|
| Issue |
Problem with additional add-on products or services
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Installment loan
|
| Date Received |
2022-10-13
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-10-27
|
| Consumer Consent Provided |
N/A
|
|
|
5209193
|
2022-02-10
|
Problem with additional add-on products or services
|
Payday loan, title loan, or personal loan
|
|
| Issue |
Problem with additional add-on products or services
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Personal line of credit
|
| Date Received |
2022-02-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-03-03
|
| Complaint What Happened |
Hello, I wanted to reach out in regard to the Ygrene ( PACE ) financing program. Our project has been unfished since XXXX of XX/XX/XXXX. After several attempts to have the contractor finish the project, Ygrene has decided to simply close our case and have us homeowners deal with Ygrenes approved contractor and start repayment for an unfished project ( XXXX ). For the past month ( since we received our taxes for this year and the PACE loan shows in it ) we have attempted to have Ygrene issue a Tax correction. Unfortunately, Ygrene is unwilling to do so, has closed the case and will not put anyone on the phone when we call to speak to someone. At this moment for the past month, we have been able to speak to 3 different representatives that puts us on hold ( calls lasting over 3hrs ), transfer us to non-voicemail lines forcing us to start the call over and tell us the case will be reopened and someone will get back to us ( this has been the scheme of the previous 2 calls ).
As homeowners, we are truly concerned with Ygrene practices. We still fail to comprehend how a financial institution has the right to issue payment by voiding someones signature and has the right to deny homeowners an explanation and a solution. We are simply asking Ygrene to honor our contract agreement, to have the Ygrenes approved contractor complete our project to our satisfaction and start payment after a year of true project date of completion. In the meantime, due to Ygrenes negligence of final payment release we are asking Ygrene to issue a Tax correction to the XXXX XXXX XXXX Appraiser/Tax Collectors office and not submit another claim until our project has been fully completed and our signature is collected as proof of satisfactory completion.
Ygrene issued full payment to contractor on XX/XX/2021 after someone internally Voided our Signature from a DocuSign even though we had a case open and had been in communications with Ygrene since XX/XX/XXXX when Statewide came to our home to install windows ( raw installation as at that time there were no screens, no window covers and no city inspection ). Statewide had us signed a document stating that phase 1 of their project was completed ( windows were placed in openings ) and a punch list of items was pending for Phase 2 ( windows could not be covered as they needed to pass inspection. Inspector needed to see bolts and nails ). Unfortunately, Ygrenes employee failed to check the case notes, failed to get approval from us homeowners ( that project was finished to our satisfaction ) and released payment to a job that was not completed.
Timeline : XX/XX/2021 : Email received from Ygrene requesting authorization for final payment to contractor ( " signature request '' via DocuSign ) XX/XX/2021 : Homeowner placed call to Ygrene to stop payment process due to unfinished project. During phone call list of punch items was discussed along with document signed for contractor containing these items. Representative was to follow up the following week to see if project had been finalized. During phone call, Ygrene representative stated Ygrene would not issue final payment until Phase 2 of project was satisfactorily completed.
XX/XX/2021 : Email of " Voided '' Signature Request '' received. Funds released to contractor by Ygrene representative.
XX/XX/2021 : Phone call and email sent to Ygrene questioning email received and requesting an explanation as to why signatures were voided, case notes ignored ( from XX/XX/2021 phone call ), no final inspection provided and funds released. As homeowners it never crossed our minds Ygrene had the authority to Void our signatures, deny and fail to provide final inspection and release final payment to an ongoing project.
A year later, we are still waiting for contractor to finalize window installation. Per contractor, due to employee 's negligence pieces of our custom windows were damaged and needed to be replaced. Statewide ( contractor ) sent different people with pieces of items missing ( one piece here and there ) always claiming shipment was lost, misplaced and new custom parts needed to be ordered again ( manufacturer in XXXX ). XXXX XXXX, Escalation specialist from Ygrene who has been following up complaint since XXXX ( complaint XXXX ) decided to close the case on XXXX after a phone call was placed to Ygrene on XXXX to request Tax Correction. During the call of XXXX, Ygrenes representative terminated 3hr call by sending me to a XXXX XXXX voicemail that was never picked up and with the promise XXXX XXXX and his supervisor would take a look at the case and give me a call back. Unfortunately, on XXXX after failing to contact us homeowners, XXXX XXXX sent us an email with the following statement Ygrene acknowledges that this is a frustrating situation for you. Please be advised that matters related to construction and installation are addressed in the Certificate of Completion and must be handled directly with the installer in accordance with the agreement. Ygrene can refer you to the State of Floridas XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ). They are set up to answer consumer questions about past and present activities of licensed contractors and may be able to advise you on your specific situation. They can be reached at XXXX or online at http : //XXXX/.
Dealing with the XXXX might take us months or years, especially if this case needs to be escalated to court. We request Ygrene to honor their outlined consumer protection promises and at a minimum issue the Tax Correction along with a promise to not submit another one again until project has been completed, an onsite inspection has been provided and owners satisfaction with signature is obtained.
Consumer Protection list Ygrene promised and has breached : As the financing company, we want every customer to have a stellar experience with the contractor they choose. Ygrene will always be willing to help facilitate communication between the customer and the contractor theyve chosen to work with.
We're also selective about which contractors can offer our financing. We review every contractor who offers our products, and help you resolve any issues that come up with them. Your contractor will not receive final payment until you've signed off that your project has been completed to your satisfaction.
Final payment isn't released to the contractor until you sign off that the work has been completed to your satisfaction. ( On-site inspection provided, if required. ), We trusted Ygrene and the PACE program with the finance of our storm protection project, expecting Ygrene to function as a financing company while providing top of the line consumer protection. Unfortunately, everything that we have experienced with Ygrene has been the opposite of what was initially promised.
If you can be so kind to help us with this issue or direct me to someone that can help, I will appreciate it. I can be reached at XXXX.
Regards, XXXX XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
4838224
|
2021-10-23
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Seized or attempted to seize your property
|
| Sub Product |
Other debt
|
| Date Received |
2021-10-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-11-03
|
| Complaint What Happened |
STARTED AND ATTACHED AN ASSESSMENT ON TAX BILL FOR WORK NOT APPROVED OR COMPLETED, NEVER SIGNED ANY CONTRACT AND COMPANY RECORDED CONTRACT NOT SIGNED. XXXX XXXX AND HAVE BEEN FIGHTING SINCE 2017 HAVE FILED SEVERAL COMPLAINTS WITH STATE AND COUNTY TO NO AVAIL. WAY TOO MANY FORMS TO INCLUDE. BUT ALL PAPERS FILED WITH STATE MORE THAN 3 TIMES COUNTY PERFORMED NO INSPECTIONS BUT STILL APPROVED BUILDING INSPECTIONS EVEN THOUGH PERMITS EXPIRED OVER A YEAR. AND I HAVE BEEN COMPLAINING SINCE DAY 1. ROOF HAS BEEN LEAKING ENTIRE TIME AND BLACK MOLD THROUGHOUT HOUSE SINCE JOB STARTED, PUT NEW ROOF OVER OLD ONE WITHOUT REMOVEING. HAVE NOW LOST HOUSE OVER IMPROPER ASSESSMENTS THAT I WAS UNABLE TO PAY. NEVER SHOULD HAVE BEEN PLACED IN FIRST PLACE. I HAVE NEARLY 200 PAGES TO PROVE MY CASE BUT NOONE WILL REVIEW
|
| Consumer Consent Provided |
Consent provided
|
|
|
3762319
|
2020-07-24
|
Struggling to pay mortgage
|
Mortgage
|
|
| Issue |
Struggling to pay mortgage
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Mortgage
|
| Sub Product |
FHA mortgage
|
| Date Received |
2020-07-24
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-08-05
|
| Consumer Consent Provided |
N/A
|
|
|
12120431
|
2025-02-18
|
Charged fees or interest you didn't expect
|
Payday loan, title loan, personal loan, or advance loan
|
|
| Issue |
Charged fees or interest you didn't expect
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Payday loan, title loan, personal loan, or advance loan
|
| Sub Product |
Title loan
|
| Date Received |
2025-02-18
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-03-11
|
|
|
12441545
|
2025-03-12
|
Trouble during payment process
|
Mortgage
|
|
| Issue |
Trouble during payment process
|
| Timely |
Yes
|
| Company |
Ygrene Energy Fund Inc.
|
| Product |
Mortgage
|
| Sub Issue |
Paying off the loan
|
| Sub Product |
Other type of mortgage
|
| Date Received |
2025-03-12
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-03-14
|
|
