|
3727697
|
2020-07-02
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Other debt
|
| Date Received |
2020-07-02
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-07-03
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3602346
|
2020-04-11
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2020-04-11
|
| Submitted Via |
Fax
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-04-17
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Consumer Consent Provided |
N/A
|
|
|
3654469
|
2020-05-15
|
Problem with a credit reporting company's investigation into an existing problem
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Problem with a credit reporting company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Investigation took more than 30 days
|
| Sub Product |
Credit reporting
|
| Date Received |
2020-05-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-05-15
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
I have express mailed my dispute letter, FTC report, and police report to XXXX at XXXX XXXX XXXX XXXX, TX XXXX since XX/XX/XXXX regarding a fraudulent account IQ DATA XXXX # XXXX reporting date opened XX/XX/XXXX balance {$10000.00}. I have called XXXX and opened a dispute with a representative on XX/XX/XXXX after mailing my documents. After calling to check to status of my dispute with XXXX each time I call XXXX representative keep reopening new dispute which is prolonging my results on my original disputes. I am requesting a complaint to be forward over to XXXX fraud department supervisor or higher to combine my disputes with IQ DATA and complete my results with my original mailed in dispute data as of XX/XX/XXXX FTC report. I have also twice uploaded supporting documentation with Report Number : XXXX Date Generated : XX/XX/XXXX. Please I have called everyday once a day to get help with this fraudulent account IQ data.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3663734
|
2020-05-21
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Other debt
|
| Date Received |
2020-05-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-05-21
|
| Company Public Response |
Company believes complaint represents an opportunity for improvement to better serve consumers
|
| Complaint What Happened |
IQ Data keeps telling me that I owe {$64.00} which I paid on XX/XX/XXXX. They claim my check bounced and when I checked with the bank they say that information is false. The landlord has even sent them emails that I satisfied the debt. They deny receiving communication from them. I sent statement showing I don't owe the amount. Then they asked me to send proof to the dispute department. I did that two weeks ago. They can't answer my question or give me any update. They are not willing to help. I even threatened them with a lawsuit for the grief they have caused. I satisfied this debt immediately when it my landlord gave me an adjusted post-moveout amount. This is also largely the landlord 's fault for poor business practice. They automatically send any amount owed after move out to this collection company instead of communicating with tenants. Its a meager {$64.00} and it is causing me so much grief because I take my credit seriously and to they're treating my concern facetiously.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3350135
|
2019-08-22
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Account information incorrect
|
| Sub Product |
Credit reporting
|
| Date Received |
2019-08-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-08-22
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
In XX/XX/XXXX I rented an apartment at XXXX XXXX XXXX XXXX located in XXXX, Florida. In XX/XX/XXXX after obtaining my credit report I learned XXXX XXXX XXXX XXXX claimed that I owed them {$3700.00}. I learned that XXXX XXXX XXXX XXXX sold the debt to I.Q. Data International. Inc. a notorious collection agency. I also learned the debt had increased to XXXX. As of today the debt is {$4200.00} ( see derogatory_mark.jpg ) On XX/XX/XXXX I mailed I.Q. Data International. Inc. a registered letter, requiring a signature of receipt, requesting competent evidence bearing my signature, showing that I have ( or ever had ) some contractual obligation to pay them. In short, I asked them to validate '' the debt they claimed I owed them and if they could not validate the debt they must request that all credit reporting agencies delete the entry ( see uploaded iq_data_letter.pdf ). Then again on XX/XX/XXXX I mailed I.Q. Data International. Inc. the same letter ( by registered mail ) that I mailed to them on XX/XX/XXXX. I mailed the registered letter to two known I.Q. Data International. Inc. known addresses.
Sometime in XX/XX/XXXX the registered letter that I mailed to I.Q. Data International. Inc. on XX/XX/XXXX was returned to me unopened with a sticker attached reading, Return To Sender In Dispute Unable To Forward. On or about XX/XX/XXXX one of the two letters that I mailed to I.Q. Data International, Inc. on XX/XX/XXXX was returned to me unopened with a sticker attached reading, Return To Sender In Dispute Unable To Forward. I know for a fact that all my letters were delivered, received and signed for by a I.Q. Data International , Inc. representative because USPS enables clients to track and verify registered letters are received and signed for ( see IMG_4072.jpg )
|
| Consumer Consent Provided |
Consent provided
|
|
|
3191503
|
2019-03-26
|
Problem with a credit reporting company's investigation into an existing problem
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Problem with a credit reporting company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Their investigation did not fix an error on your report
|
| Sub Product |
Credit reporting
|
| Date Received |
2019-03-26
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-03-26
|
| Company Public Response |
Company believes complaint caused principally by actions of third party outside the control or direction of the company
|
| Complaint What Happened |
The purpose of this correspondence is to obtain your assistance with an alleged debt that IQ Data International is currently reporting on my XXXX credit report. After discovering this debt, I disputed this with XXXX I also mailed, via Certified Mail, a validation letter to the collection agency that has since been returned to me with the status of forward expired, despite obtaining the collection agencys demographic information through by XXXX credit report. I have been tracking this letter through the United States Postal Service tracking services ; the letter was returned to me on XX/XX/XXXX.
According to the Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) ( A ), XXXX is required by federal law to verify- through the physical verification of the original signed consumer contract of any and all accounts posted on my credit report. XXXX sent a letter stating that the account was verified. Since the certified letter I initially sent to the collection agency for validation was returned to me, I would like to know the method of which XXXX is complying with federal law to verify this alleged debt.
XXXX failure to positively verify this account and the collection agencys refusal to respond to or accept the certified letter mailed to them regarding this alleged debt has interfered with my ability to obtain credit. According to federal law, this account must be verified or removed.
Attached to this complaint, you will find : Copy of the validation letter sent to IQ Data International on XX/XX/XXXX Returned certified letter to IQ Data International SEALED ENVELOPE ( front and back ) I ask that you provide a resolution to this matter and compel IQ Data International to provide the information I have demanded in the validation letter or discontinue collection attempts/ negative reporting on my credit reports.
This inaccurate, alleged debt has tarnished my credit and ability to obtain credit. Please know that I take this matter very seriously.
Sincerely, XXXX XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
3407591
|
2019-10-16
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
I do not know
|
| Date Received |
2019-10-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-10-16
|
| Company Public Response |
Company believes complaint caused principally by actions of third party outside the control or direction of the company
|
| Complaint What Happened |
I have resided at my current apartment complex since XX/XX/XXXX. I have always paid my utilities and rent on time. In XXXX, in compliance with Florida law, I provided the apartment complex, XXXX XXXX XXXX ( managed by XXXX XXXX XXXX at the time ), a notice of intent to vacate the unit as I was moving to another unit within the same apartment complex at the end of the month. After vacating the premises, I did not receive any notice of any intent to impose a claim against my {$500.00} security deposit. On XX/XX/XXXX, I received notice that the XXXX had been sold to XXXX XXXX, also known as XXXX XXXX XXXX XXXX. Nevertheless, I persisted in inquiring as to when I would receive my security deposit for my old apartment given that they had not indicated there were any damages within the unit. On XX/XX/XXXX, I emailed XXXX XXXX XXXX as they had not sent notice as required by Fla. Stat. 83.49 ( 3 ) ( a ) of their intention to impose a claim for damages upon my security deposit. Given that I still reside within the apartment complex, they have always had knowledge of my residence and could have easily provided the required notice via email or mail. After ignoring my emails, I took time off work and went to the leasing office. The Assistant Manager agreed that the XXXX XXXX XXXX had failed to comply with Florida law and as a result, I was entitled to the full amount of my security deposit. In addition, I was informed that nothing was wrong with the prior unit and that the only fees I owed were the last water bill. Moreover, the assistant manager informed me that I could expect to receive my full security deposit within a couple of weeks. On XX/XX/XXXX, I received two calls from an unknown number. Since the number failed to leave a voicemail, I did not return the call as I assumed it was a scam caller/robo call. However, at around XXXX XXXX my mother called me in a panic. My terrified mom stated that she had been contacted by a debt collection agency who stated that the matter was in relation to her daughter. My mom asked them to provide more information and they stated they were a debt collection agency who knows everything about me and that she needed to inform me to contact them immediately. At around XXXX XXXX, I contacted the debt collection agency, IQ Data. I was transferred to an agent, XXXX XXXX. She then proceeded to inform me that XXXX XXXX XXXX, XXXX XXXX, had sent me to a debt collection agency. I responded that that was impossible in light of my conversation with the assistant manager on XX/XX/XXXX. The debt collector responded that they had received documents from the XXXX indicating that I owed a sum of {$1600.00} -- well over the security deposit amount that I have yet to receive. I asked the debt collector to email me the documents and provided my email address. Despite taking my email address, the debt collection agency has yet to email this documentation. But more importantly, I asked the debt collector to explain the ledger as well as explain how I could possibly owe this sum of money. She stated that XXXX XXXX XXXX sent her my move in agreement as well as my move-out inspection form, thus implying that the fee owed was for damage to the prior unit. Given that the assistant manager informed me that the prior unit was left in great condition, I informed the debt collector that this was simply impossible. The debt collector then informed me that I needed to address this issue with my apartment complex and that they can put my account on a " 24 hour hold '' where I would not be facing interest charges. I explained that I am traveling for work on XXXX XX/XX/XXXX and do not have the time to contact the office within this time frame. They then responded that my mom could call them back to address this issue, despite earlier refusing to provide my mother with any information. The debt collector, XXXX, as well as her manager, ordered that I return their call within 24 hours. The debt collector additionally explained that I have until the end of XXXX to make this payment, otherwise it would negatively impact my credit score. The debt collector made this claim despite the Fair Debt Collections Practices Act requiring the debt collector to send me notice of the amount owed and an explanation of how this amount was reached. Moreover, the debt collector failed to inform me that I would have 30 days from the receipt of the notice to dispute the debt. On XX/XX/XXXX, I took time off work yet again to go to the leasing office and demand an explanation. I was then informed that this situation had happened to another resident the day before. I was also shown my ledger, which shows that I only owe a water bill payment ( which I have yet to receive a bill of ). In addition, the ledger establishes that XXXX XXXX XXXX owes me the sum of {$500.00} and that I do not owe them any fees. The manager of the property additionally informed me that they had contacted the debt collector in regard to the matter the night before, yet the debt collector failed to acknowledge this when I called them again at XXXX XXXX Not only did this debt collection agency harass me and my mother, they also fraudulently represented the documents that they had received from the XXXX. According to the management at XXXX XXXX XXXX, not only is it unknown where this sum of {$1600.00} came from, they also never sent my move-out inspection form to the agency. This debt collection agency, IQ Data, must be held accountable, otherwise this behavior will continue to occur as I am not the first individual to face this distressing situation.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3623343
|
2020-04-25
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2020-04-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-04-25
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
THIS COMPANY HAS AN ACCOUNT ON MY CREDIT REPORT THATS NOT MINE.
I HAVE NO WRITTEN CONTRACT WITH MY SIGNATURE STATING I OWE.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3483566
|
2020-01-03
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Seized or attempted to seize your property
|
| Sub Product |
Other debt
|
| Date Received |
2020-01-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-01-09
|
| Company Public Response |
Company believes complaint represents an opportunity for improvement to better serve consumers
|
| Complaint What Happened |
XX/XX/XXXX, I signed a lease with The Social XXXX Student Spaces in XXXX, FL. within the three business days of consequence-free lease termination, I reached out to the property and notified them that due to an unexpected death in my family that I would not be able to move into the apartment. I asked if I need to fax them anything such as a death certificate, an obituary, or a lease termination form. I was informed that none of that was needed and that I could take my time to grieve without the stress of having to find a subleaser. Ironically, I was told prior to singing my lease in case I did not like it to not pay the entire move-in fee. How can a lease be canceled if it was it was never effective due to the move-in fee never being paid?
XX/XX/XXXX, I reached out to the property to confirm that I was not moving in. However, the person whom I spoke with was no longer employed at the property. I explained the entire situation and was basically told that I have to pay the monthly rent until I find someone to sublease the apartment.
XX/XX/XXXX, I get a notification that my credit score dropped due to an unpaid collection. I reached out the collection agency, IQ Data International. I asked for a detailed debt validation such as an itemized list of fees owed, a copy of the lease with my signature on it, any documentation that I would have sent the property such as a copy of my driver 's license and social security card. However, as of XX/XX/XXXX I have not received anything from IQ Data International in the mail regarding the debt or anything that I asked for.
IQ Data International has threatened to send me jail.
IQ Data International has threatened to do an asset investigation to seize any asset that I could own.
IQ Data International has harrassed me to the point that I felt forced to change my number.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3527247
|
2020-02-10
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
Other debt
|
| Date Received |
2020-02-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-02-11
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
I tried making a dispute with the credit bureau about this account on my file.
With no luck. I now turn to you to assist me validate this debt collector and any legal obligations I have to this account.
XX/XX/2020 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX Debt Validation Letter XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX WA XXXX XXXX : Account # XXXX To Whom It May Concern : Be advised this is not a refusal to pay, but a notice that your claim is disputed and validation is requested. Under the Fair Debt collection Practices Act ( FDCPA ), I have the right to request validation of the debt you say I owe you. I am requesting proof that I am indeed the party you are asking to pay this debt, and there is some contractual obligation that is binding on me to pay this debt.
This is NOT a request for verification or proof of my mailing address, but a request for VALIDATION made pursuant to 15 USC 1692g Sec. 809 ( b ) of the FDCPA. I respectfully request that your offices provide me with competent evidence that I have any legal obligation to pay you.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3245109
|
2019-05-16
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2019-05-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-05-16
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
IQ DATA INT XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, WA-XXXX Has placed a false debt on my credit report for {$110.00} on XX/XX/2017.
Previous to that, they had sent me a letter stating I had 30 days to respond. I sent a letter within the 30 days asking them to prove to me that this was a valid debt, I also spoke with them over the phone and told them this is not a valid debt and it's not mine.
They did not ever send me any proof that this was in fact a valid debt.
I want this debt removed from my credit file. I have also sent in disputes to all 3 credit reporting agencies.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2780587
|
2018-01-12
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Other debt
|
| Date Received |
2018-01-12
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-01-12
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
XXXX I contacted this IQ Data to resolved this balance. At the time I informed the representative I only owed 1 month rent XXXX. He informed me there were damage to the apartment and when I advised him I have pictures ( which I do ) when I left the apartment with no damage as well as my security deposit was not returned me. He informed me if I agree to settling the account at XXXX he will remove the debt from my credit report.
I disputed the amount in XXXX please see attached. I have also reached out to the apartment in which this debt is owed and I was also informed the total on this account should for 1 {$450.00} IQ Data has continued to increase this debt. They reported in XXXX I owed {$3800.00} as of XXXX XXXX they are reporting I owe {$4300.00}.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3022857
|
2018-09-18
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Other debt
|
| Date Received |
2018-09-18
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-09-18
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
I have contacted this creditor to resolve the matter they have denied every request that I had made to them. I am tired of going back and forth with them. They have even contact other references in regards to this debt. I want a verification with my signature stating that I owe this debt and they have failed to also provide that. They harass me on a daily in pursuing to collect on a debt that hasn't even been verified. I want this issue resolved and a complete investigation on this because it is unheard of for a company to do this and it is affecting my credit.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2885759
|
2018-04-24
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Mortgage debt
|
| Date Received |
2018-04-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-04-24
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
Incorrect amount and interests charged when nothing in the original contract or lease agreement indicates interest can or will be charged. In accordance with the Fair Debt Collections Practice Act, 808. Unfair practices A debt collector may not use unfair or unconscionable means to collect or attempt to collect any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section : ( 1 ) The collection of any amount ( including any interest, fee, charge, or expense incidental to the principal obligation ) unless such amount is expressly authorized by the agreement creating the debt or permitted by law.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2841973
|
2018-03-13
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Used obscene, profane, or other abusive language
|
| Sub Product |
Other debt
|
| Date Received |
2018-03-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-03-13
|
| Company Public Response |
Company believes complaint represents an opportunity for improvement to better serve consumers
|
| Complaint What Happened |
On XX/XX/XXXX I received a call from IQ Data Management International ( aka XXXX XXXX ) in reference to {$250.00} that was owed to XXXX at XXXX XXXX for utility bills. XXXX never contacted me directly or mailed something to my current/last name address. I spoke to once representative ( phone number XXXX, ext XXXX ) and asked for an outline of the charges that were owed, as I was confused about the total, as my utilities were typically {$150.00} flat rate per month. The individual transferred me to the Operations Manager, XXXX XXXX, who could give me more details about the account. I had to ask for him to give me a breakdown of the charges, at which point he became very impatient. I stated that I would like to verify the amount with my old apartment building, at which point he became agitated, was extremely rude, cut me off on multiple occasions and basically told me that he didn't believe that I was going to send in a payment, would annotate to my account that I refused to pay and that it would hit my credit score. I told him to not speak to me in such a way and that I no longer felt comfortable speaking to him or giving him my personal information, and asked to be transferred back to his employee. He transferred me back and the individual assisted me with scheduling a future payment on Friday, XX/XX/XXXX. this individual confirmed that I would be billed and a letter would be sent to my mailing address. When I asked who I could speak to, the individual gave me the main line number, as there were no complaints or other supervisors I could speak to. When transferred, I was sent to voicemail. I do not appreciate the aggressive tactics done by this company or XXXX, as I was simply inquiring as to why I was being charged, when the charges had been previously due, and what my payments options would be.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2563963
|
2017-07-02
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Threatened or suggested your credit would be damaged
|
| Sub Product |
Mortgage debt
|
| Date Received |
2017-07-02
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-07-03
|
| Company Public Response |
Company disputes the facts presented in the complaint
|
| Complaint What Happened |
IQ Data International inc is re-aging an old debt for the amount of XXXX. It is hurting my credit worthiness. It is stating that the account was opened on XXXX/XXXX/2013 and that is untrue, nor does this company have an active license to collect any debts in the state of Washington. This is an illegal practice and I would appreciate if it was deleted from all major credit bureaus immediately. I have called this company on XXXX and XXXX and they would not listen or try to resolve
|
| Consumer Consent Provided |
Consent provided
|
|
|
2345436
|
2017-02-15
|
Improper contact or sharing of info
|
Debt collection
|
|
| Issue |
Improper contact or sharing of info
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Talked to a third party about my debt
|
| Sub Product |
I do not know
|
| Date Received |
2017-02-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2017-02-15
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Consumer Consent Provided |
Consent not provided
|
|
|
2167050
|
2016-10-19
|
Disclosure verification of debt
|
Debt collection
|
|
| Issue |
Disclosure verification of debt
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Right to dispute notice not received
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2016-10-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-10-19
|
| Company Public Response |
Company believes the complaint is the result of a misunderstanding
|
| Complaint What Happened |
I left an apartment complex ( XXXX ) a month early in order to move to better and more affordable housing in 2012. I had a deposit still held by them. I told the office of my need to leave and established the date I would turn in my keys. They had my phone number, email, and forwarding address and agreed to contact me with any remaining balance owed. I received no communication from XXXX nor IQ Data International, who this was immediately sent to collections with ; I had no notice before it appeared on my credit report and no ability to pay before this derogatory item appeared on my credit report. Since then, the balance has seen a 50 % increase in " fees. '' I recently disputed this with an online form through the credit bureaus, however it was not understood and all IQ Data International did was send in an itemized list ( which I saw for the first time ) from XXXX and fees without itemization from IQ Data International.
I am disputing and suffering from two deceptive practices. The first, is that I never was contacted in advance of any collections and negative reporting. Second, astronomical and unexplained fees have been levied by this company as a direct result of the first.
|
| Consumer Consent Provided |
Consent provided
|
|
|
1875924
|
2016-04-12
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2016-04-12
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-04-12
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
XXXX apartments ( XXXX Florida ), which I rented from. All my payments were made on time. They are charging me this extra money, which I do n't know what it is for. I checked my credit report and it says that it was sent to a collection agency, however, I never received any notification of the debt to begin with. I do not owe them any money
|
| Consumer Consent Provided |
Consent provided
|
|
|
2570302
|
2017-07-10
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2017-07-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-07-10
|
| Company Public Response |
Company believes the complaint is the result of a misunderstanding
|
| Complaint What Happened |
Dear XXXX XXXX IQ DATA INTERNATIONAL Mailed me 2 documents on XX/XX/XXXX-2017 enclosed was validation of debt. However the documents sent to me was documents typed up from IQ DARA INTERNATIONAL. I would like to see a signed contract with my name and dates showing i have a contract withIQ DATA INTERNATIONAL. Below is the documents that was mailed to me which is not a validation of debt. Thanks
|
| Consumer Consent Provided |
Consent provided
|
|
|
2570901
|
2017-07-11
|
Threatened to contact someone or share information improperly
|
Debt collection
|
|
| Issue |
Threatened to contact someone or share information improperly
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Talked to a third-party about your debt
|
| Sub Product |
Other debt
|
| Date Received |
2017-07-11
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-07-12
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
IQ Data International inc : amt XXXX XXXX XXXX 2014 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX wa XXXX I would like to be provided validation or contract from this company for said debt! I do not have a contract with this company also this company does not have an active license to collect debt in WA state RESOLUTION : I demand the business remove the negative report against my SSN at any credit reporting agency, including but not limited to XXXX, XXXX, & XXXX. In addition, the business agrees to have no contact in any form with me regarding this account now or in the future. Lastly they agree to remove my personal information from all accounts in the companies database. Hope this helps. This has been successful for me personally in have the collections removed from my report however each individual and circumstance is unique.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2204825
|
2016-11-10
|
Taking/threatening an illegal action
|
Debt collection
|
|
| Issue |
Taking/threatening an illegal action
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Sued w/o proper notification of suit
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2016-11-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-11-14
|
| Company Public Response |
Company believes complaint represents an opportunity for improvement to better serve consumers
|
| Complaint What Happened |
I am being sued by a rental property. They hired a collection company to collect a debt that is more than a year old. I never received any notification about the debt until the collection company called me. They harassed me by phone on XXXX/XXXX/16 requesting a payment in two hours ( half of the original amount ). I contacted the rental property and the Assistant manager, gave me two completely different versions of my situation and at the end told me that she did not have my file so she could not provide me with any more information. I also sent XXXX emails to the company 's receivables department and I was redirected to the collection company. I also sent a certified dispute letter to the collection company a few days later. No one ever answered it or contacted me, but they reported the debt to the credit bureau. Now, my credit is affected by invalidated information.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2161799
|
2016-10-14
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
I do not know
|
| Date Received |
2016-10-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-10-14
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
IQ Data International first attempted to collect a debt I did not owe, back in 2012. They listed a certain amount, and reported it to the credit agencies. Now, FOUR YEARS LATER, the same company has listed an entirely different amount, and reported it to the credit agencies.
This is illegal.
|
| Consumer Consent Provided |
Consent provided
|
|
|
1257993
|
2015-02-26
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Used obscene/profane/abusive language
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2015-02-26
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-02-26
|
| Consumer Consent Provided |
N/A
|
|
|
1017386
|
2014-09-06
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Used obscene/profane/abusive language
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2014-09-06
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-09-10
|
| Consumer Consent Provided |
N/A
|
|
|
835959
|
2014-05-02
|
Disclosure verification of debt
|
Debt collection
|
|
| Issue |
Disclosure verification of debt
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Not given enough info to verify debt
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2014-05-02
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-05-06
|
| Consumer Consent Provided |
N/A
|
|
|
1845204
|
2016-03-23
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2016-03-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-03-23
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
When I moved out of my previous apartment, I was under the impression that all debts were settled. I never paid a late rent and we left the property in awesome shape. Now I received a bill for XXXX and I do n't even know what it 's for. It is now in collection with a company called I.Q. Data International, Inc. I have received 7 calls today XXXX/XXXX/16 and 2 of the calls were after XXXX XXXX. I am getting really frustrated and it 's borderline harassment. The account rep 's name is XXXX XXXX and their number is XXXX. Please help.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2483721
|
2017-05-13
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2017-05-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-05-13
|
| Company Public Response |
Company believes complaint represents an opportunity for improvement to better serve consumers
|
| Complaint What Happened |
I received a missed call on XXXX XXXX , XXXX @ XXXX from ( XXXX ) XXXX a XXXX , FL XXXX # with no name attached to #. I received second call on XXXX , XXXX , @ XXXX from same #. The woman on the phone proceeded to state I had to pay {$630.00} over the phone right now or she would " report this debt on my credit report withi n 2 to 3 hours ''. She did not state who she was or who she worked for. She only stated it was related to my past landlord, XXXX XXXX XXXX . " Our lease '' just ended on XXXX , XXXX . I tried to explain I did not owe anything & I had not received any bills from XXXX XXXX XXXX . or from anyone else & that I was driving & would get back to her by the next day once I had the opportunity to contact XXXX XXXX XXXX . but she kept telling me I had to pay now or she would be putting this debt on my credit report within 2 to 3 hours & that I was a " liar ''. I asked to speak to a Supervisor. A man got on the phone & was even more persistent that I pay balance now or reach a " settlement amount & pay now '' otherwise he was going to place this debt on my credit report within 2 to 3 hours & he to denied me the opportunity to call them back once I had a chance to speak with XXXX XXXX XXXX . the next day. He stated this conversation was being recorded & that " everyone always says they have never gotten a bill in the mail ''. He eventually hung up on me. I did not know if this was a scam. I do not understand why they were even trying to bill just me the whole alleged bill when there were " XXXX tenants '' on the lease. I have been corresponding to them by certified mail since I received a notice from them. I have tried to resolve this issue with them & XXXX XXXX XXXX . I have explained to both of them the terms of the Landlord Tenant l ease agreement & what it states about any disputes betwee n Landlord & Tenants must go through small claims court & be granted a favorable Judgment before any debt collection attempts can be taken. I have requested XXXX XXXX XXXX . to file a claim with small claims court so this issue can be resolved because XXXX XXXX XXXX . amount of alleged debt owed is invalid, inaccurate & not the same as I.Q. Data International a lleged debt. As of today, I am aware of this alleged unproven with no court order Judgment has been placed on my credit report on " XXXX XXXX , XXXX to XXXX & XXXX ''. I am in the process of disputing this alleged debt with my creditors. Thank you
|
| Consumer Consent Provided |
Consent provided
|
|
|
3316266
|
2019-07-23
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2019-07-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-07-25
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3024131
|
2018-09-19
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Used obscene, profane, or other abusive language
|
| Sub Product |
Mortgage debt
|
| Date Received |
2018-09-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-09-26
|
| Company Public Response |
Company believes complaint represents an opportunity for improvement to better serve consumers
|
| Consumer Consent Provided |
Consent not provided
|
|
|
1341491
|
2015-04-22
|
Disclosure verification of debt
|
Debt collection
|
|
| Issue |
Disclosure verification of debt
|
| Timely |
Yes
|
| Company |
I.Q. DATA INTERNATIONAL, INC.
|
| Product |
Debt collection
|
| Sub Issue |
Not given enough info to verify debt
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2015-04-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-04-22
|
| Company Public Response |
Company believes the complaint is the result of a misunderstanding
|
| Complaint What Happened |
In 2014, I visited a apartment complex by the name of XXXX XXXX on a Sunday afternoon. I inquired on a XXXX bedroom apartment and I filled out a application to be qualified for the apartment. I was told that it was Sunday and they would not be able to give me an answer until later on down into the week regarding the status of the application. I still filled out and gave my application fee. I left the complex and got home. less than XXXX hours later I called the apartment complex and told them I had changed my mind on the apartment and to not process the application. I thought this was over with. I did not ask them to refund the appication fee or anything. So I was shocked when I saw this account of my credit profile as me owing them money for a apartment that I never lived in nor signed a lease for.
|
| Consumer Consent Provided |
Consent provided
|
|
