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  5. FIRSTBANK PUERTO RICO

FIRSTBANK PUERTO RICO - Florida Company Profile

Company Details

Entity Name: FIRSTBANK PUERTO RICO
Jurisdiction: FLORIDA
Filing Type: Foreign Profit
Status: Active

The business entity is active. This status indicates that the business is currently operating and compliant with state regulations, suggesting a lower risk profile for lenders and potentially better creditworthiness.

Date Filed: 23 Jul 2004 (21 years ago)
Last Event: REINSTATEMENT
Event Date Filed: 14 Oct 2015 (9 years ago)
Document Number: F04000004283
FEI/EIN Number 660183103

Federal Employer Identification (FEI) Number assigned by the IRS.
Address: 800 WATERFORD WAY, STE 800, MIAMI, FL, 33126, US
Mail Address: P.O. Box 9146, San Juan, PR, 00908-0146, PR
ZIP code: 33126
County: Miami-Dade

Key Officers & Management

Name Role Address
ALEMAN-BERMUDEZ AURELIO Chief Executive Officer P.O. Box 9146, San Juan, 009080146
HERENCIA ROBERTO R Chairman P.O. Box 9146, San Juan, 009080146
EAVES PATRICIA M Director P.O. Box 9146, San Juan, 009080146
Reboyras Juan A Director P.O. Box 9146, San Juan, 009080146
Crespo Luz Director P.O. Box 9146, San Juan, 009080146
DEDRICK TRACEY Director P.O. Box 9146, San Juan, 009080146
Torres Adrianne FEsq. Agent 800 WATERFORD WAY, STE 800, MIAMI, FL, 33126

Fictitious Names

Registration Number Fictitious Name Status Filed Date Expiration Date Cancellation Date Mailing Address
G23000015799 FIRSTBANK FLORIDA ACTIVE 2023-02-01 2028-12-31 - 800 WATERFORD WAY, STE 800, MIAMI, FL, 33126
G12000027272 FIRSTBANK FLORIDA EXPIRED 2012-03-20 2017-12-31 - 701 WATERFORD WAY, STE 800, MIAMI, FL, 33126
G12000024387 FIRSTBANK FLORIDA EXPIRED 2012-03-09 2017-12-31 - 701 WATERFORD WAY, SUITE 800, MIAMI, FLORIDA, FL, 33126

Events

Event Type Filed Date Value Description
REGISTERED AGENT NAME CHANGED 2024-02-08 Torres, Adrianne F., Esq. -
CHANGE OF PRINCIPAL ADDRESS 2019-01-18 800 WATERFORD WAY, STE 800, MIAMI, FL 33126 -
REGISTERED AGENT ADDRESS CHANGED 2019-01-18 800 WATERFORD WAY, STE 800, MIAMI, FL 33126 -
REINSTATEMENT 2015-10-14 - -
REVOKED FOR ANNUAL REPORT 2015-09-25 - -
CHANGE OF MAILING ADDRESS 2013-04-29 800 WATERFORD WAY, STE 800, MIAMI, FL 33126 -

Court Cases

Title Case Number Docket Date Status
Unison Midgard Holdings, LLC, etc., Appellant(s), v. FirstBank Puerto Rico, etc., et al., Appellee(s). 3D2024-2150 2024-12-02 Open
Classification NOA Final - Circuit Civil - Foreclosure
Court 3rd District Court of Appeal
Originating Court Circuit Court for the Eleventh Judicial Circuit, Miami-Dade County
22-17532-CA-01

Parties
Name Unison Midgard Holdings, LLC
Role Appellant
Status Active
Representations Henny Lawrence Shomar
Name FIRSTBANK PUERTO RICO
Role Appellee
Status Active
Representations Christopher B. Spuches
Name Oscar D. Farach
Role Appellee
Status Active
Representations Jessica De Las Cuevas, Megan Widmeyer
Name UNISON AGREEMENT CORP.
Role Appellee
Status Active
Name DYNAMIC DRYWALL, INC.
Role Appellee
Status Active
Name Alejandro Pinon
Role Appellee
Status Active
Representations Christopher G. Rodriguez, Ernesto Ivan Leo, Phillip Ortiz
Name Hon. Beatrice Butchko Sanchez
Role Judge/Judicial Officer
Status Active
Name Miami-Dade Clerk
Role Lower Tribunal Clerk
Status Active

Docket Entries
Docket Date 2024-12-26
Type Order
Subtype Order on Motion to Relinquish Jurisdiction
Description The Motion to Temporarily Relinquish Jurisdiction is granted, and jurisdiction of this cause is temporarily relinquished to the trial court for a period of thirty (30) days from the date of this Order for the purpose(s) stated in the Motion.
View View File
Docket Date 2024-12-19
Type Motions Other
Subtype Motion To Relinquish Jurisdiction
Description Motion To Temporary Relinquish Jurisdiction
On Behalf Of Unison Midgard Holdings, LLC
View View File
Docket Date 2024-12-11
Type Order
Subtype Order
Description Upon the Court's own motion, the Court declines to relinquish jurisdiction at this time without prejudice to Appellant filing a motion and attaching copies of the trial court motions involved.
View View File
Docket Date 2024-12-09
Type Notice
Subtype Notice of Filing
Description Certificate of Service
On Behalf Of Unison Midgard Holdings, LLC
View View File
Docket Date 2024-12-06
Type Event
Subtype Fee Satisfied
Description Fee Satisfied
Docket Date 2024-12-06
Type Miscellaneous Document
Subtype Pay Case Filing Fee-300
Description $300 case filing fee paid through the portal. Batch no. 13308371
On Behalf Of Unison Midgard Holdings, LLC
View View File
Docket Date 2024-12-02
Type Order
Subtype Order on Filing Fee
Description This is to notify counsel for appellant that the filing and prosecution of a notice of appeal in this Court is not acceptable without compliance with the Florida Rules of Appellate Procedure. Therefore, this appeal will be dismissed unless the required three hundred dollar ($300.00) fee is paid to the Clerk of the Court on or before December 12, 2024.
View View File
Docket Date 2024-12-02
Type Notice
Subtype Notice of Appeal
Description Notice of Appeal Incomplete certificate of service
On Behalf Of Unison Midgard Holdings, LLC
View View File
Docket Date 2024-12-02
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgment Letter
View View File
ARMANDO CARDONA, et al., VS FIRSTBANK PUERTO RICO, etc., et al., 3D2021-1746 2021-08-27 Closed
Classification NOA Final - Circuit Civil - Foreclosure
Court 3rd District Court of Appeal
Originating Court Circuit Court for the Eleventh Judicial Circuit, Miami-Dade County
20-26030

Parties
Name MARIA T. CARDONA
Role Appellant
Status Active
Name ARMANDO CARDONA
Role Appellant
Status Active
Representations ROBERT C. MEYER
Name ZUYEN JASMINE CARDONA
Role Appellant
Status Active
Name CMA CORPORATION
Role Appellant
Status Active
Name ARMANDO CARDONA, JR.
Role Appellant
Status Active
Name SILVER PALMS BY LENNAR COMMUNITY ASSOCIATION, INC.
Role Appellee
Status Active
Name FIRSTBANK PUERTO RICO
Role Appellee
Status Active
Representations Maryvel De Castro Valdes, JEREL C. DAWSON, ISABELLA LLANO, Aliette D. Rodz
Name Hon. Reemberto Diaz
Role Judge/Judicial Officer
Status Active
Name Miami-Dade Clerk
Role Lower Tribunal Clerk
Status Active

Docket Entries
Docket Date 2022-04-20
Type Misc. Events
Subtype West Publishing
Description West Publishing
Docket Date 2022-04-20
Type Mandate
Subtype Mandate
Description Mandate
Docket Date 2022-03-30
Type Disposition by Opinion
Subtype Reversed
Description Reversed - Authored Opinion ~ Reversed and remanded.
Docket Date 2022-03-30
Type Motion
Subtype Attorney's Fees
Description Attorneys fees denied (OD47) ~ Upon consideration of Appellants’ Amended Motion for Attorney’s Fees and Costs, it is ordered that said Motion is hereby denied.
Docket Date 2022-01-31
Type Response
Subtype Response
Description RESPONSE ~ APPELLEE'S RESPONSE IN OPPOSITION TO APPELLANTS'MOTION FOR ATTORNEY'S FEES AND COSTS
On Behalf Of FIRSTBANK PUERTO RICO
Docket Date 2022-01-18
Type Brief
Subtype Reply Brief
Description Appellant's Reply Brief
On Behalf Of ARMANDO CARDONA
Docket Date 2022-01-18
Type Motions Relating to Attorney Fees/Costs
Subtype Motion For Attorney's Fees
Description Motion For Attorney's Fees ~ APPELLANTS' AMENDED MOTION FOR ATTORNEY'S FEES AND COSTS
On Behalf Of ARMANDO CARDONA
Docket Date 2022-01-10
Type Brief
Subtype Answer Brief
Description Appellee's Answer Brief
On Behalf Of FIRSTBANK PUERTO RICO
Docket Date 2021-12-10
Type Order
Subtype Order on Motion for Extension of Time
Description Clerk's notice granting eot (CLKEX) ~ AB-30 days to 1/10/2022
Docket Date 2021-12-09
Type Motions Extensions
Subtype Motion for Extension of Time to Serve Answer Brief
Description Mot. for Extension of time to file Answer Brief
On Behalf Of FIRSTBANK PUERTO RICO
Docket Date 2021-11-09
Type Order
Subtype Order on Motion for Extension of Time
Description Clerk's notice granting eot (CLKEX) ~ AB-30 days to 12/13/2021
Docket Date 2021-11-08
Type Notice
Subtype Notice of Appearance
Description Notice of Appearance
On Behalf Of FIRSTBANK PUERTO RICO
Docket Date 2021-11-08
Type Motions Extensions
Subtype Motion for Extension of Time to Serve Answer Brief
Description Mot. for Extension of time to file Answer Brief
On Behalf Of FIRSTBANK PUERTO RICO
Docket Date 2021-10-19
Type Record
Subtype Record on Appeal
Description Record on Appeal
On Behalf Of Miami-Dade Clerk
Docket Date 2021-10-12
Type Record
Subtype Appendix
Description Appendix ~ Volume 3
On Behalf Of ARMANDO CARDONA
Docket Date 2021-08-30
Type Notice
Subtype Notice of Appearance
Description Notice of Appearance
On Behalf Of ARMANDO CARDONA
Docket Date 2021-08-27
Type Misc. Events
Subtype Fee Status
Description FP:Fee Paid Through Portal
Docket Date 2021-08-27
Type Notice
Subtype Notice of Appeal Transmittal Form
Description Notice of Transmittal--NOA
On Behalf Of FIRSTBANK PUERTO RICO
Docket Date 2021-10-12
Type Brief
Subtype Initial Brief
Description Initial Brief on Merits
On Behalf Of ARMANDO CARDONA
Docket Date 2021-10-12
Type Motions Relating to Attorney Fees/Costs
Subtype Motion For Attorney's Fees
Description Motion For Attorney's Fees ~ APPELLANTS' MOTION FOR ATTORNEY'S FEES AND COSTS
On Behalf Of ARMANDO CARDONA
Docket Date 2021-09-13
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgment Letter 2 ~ CORRECTED AGAIN TO REFLECT THAT THIS IS A FINAL APPEAL
Docket Date 2021-09-10
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgment Letter 2 ~ CORRECTED TO REFLECT THAT THIS IS A NON-FINAL APPEAL
Docket Date 2021-09-08
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgement Letter
On Behalf Of ARMANDO CARDONA
Docket Date 2021-08-30
Type Misc. Events
Subtype Case Filing Fee Paid through Portal
Description Case Filing Fee Paid Through Portal
On Behalf Of ARMANDO CARDONA
Docket Date 2021-08-30
Type Order
Subtype Order on Filing Fee
Description Order to pay filing fee-civil w/atty (OR14B) ~ This is to notify counsel for Appellants that the filing and prosecution of a notice of appeal in this Court is not acceptable without compliance with the Florida Rules of Appellate Procedure. Therefore, this appeal will be dismissed unless the required three hundred dollar ($300.00) fee is paid to the Clerk of the Court on or before September 9, 2021.
Docket Date 2021-08-27
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgment Letter ~ Acknowledgment of new case with attachments. **The $300 filing fee for an appeal is due.
ALFREDO MAURICIO LOWENSTEIN, et al., VS FIRSTBANK PUERTO RICO, etc., 3D2018-1328 2018-07-02 Closed
Classification NOA Non Final - Circuit Civil - Other
Court 3rd District Court of Appeal
Originating Court Circuit Court for the Eleventh Judicial Circuit, Miami-Dade County
17-30130

Parties
Name Alfredo Mauricio Lowenstein
Role Appellant
Status Active
Representations Jeffrey B. Crockett, KEVIN C. KAPLAN
Name DIANA LIA GONZALEZ LOWENSTEIN
Role Appellant
Status Active
Name FIRSTBANK PUERTO RICO
Role Appellee
Status Active
Representations MAYTE PENA, Aliette D. Rodz
Name Hon. William Thomas
Role Judge/Judicial Officer
Status Active
Name Miami-Dade Clerk
Role Lower Tribunal Clerk
Status Active

Docket Entries
Docket Date 2018-09-14
Type Misc. Events
Subtype West Publishing
Description West Publishing
Docket Date 2018-09-14
Type Disposition by Opinion
Subtype Dismissed
Description Dismissed - Order by Clerk
Docket Date 2018-09-14
Type Mandate
Subtype Disp. w/o Mandate
Description Disp w/o mandate
Docket Date 2018-09-14
Type Disposition by Order
Subtype Dismissed
Description Stipulation of Dismissal (DA11J) ~ ORDERED that the joint stipulation of dismissal is recognized by the Court, and this appeal from the Circuit Court for Miami-Dade County, Florida is hereby dismissed.
Docket Date 2018-09-13
Type Motions Other
Subtype Miscellaneous Motion
Description Miscellaneous Motion ~ Joint Stipulation of Dismissal With Prejudice
On Behalf Of Alfredo Mauricio Lowenstein
Docket Date 2018-08-06
Type Notice
Subtype Notice of Agreed Extension of Time
Description Notice of Agreed Extension of Time
On Behalf Of Alfredo Mauricio Lowenstein
Docket Date 2018-08-06
Type Order
Subtype Order on Motion for Extension of Time
Description Recognizing Agreed Extension of Time ~ IB-30 days to 9/10/18
Docket Date 2018-07-16
Type Order
Subtype Order on Motion for Extension of Time
Description Recognizing Agreed Extension of Time ~ IB-30 days to 8/9/18
Docket Date 2018-07-13
Type Notice
Subtype Notice of Agreed Extension of Time
Description Notice of Agreed Extension of Time
On Behalf Of Alfredo Mauricio Lowenstein
Docket Date 2018-07-03
Type Notice
Subtype Notice of Appeal Transmittal Form
Description Notice of Transmittal--NOA
Docket Date 2018-07-02
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgment Letter ~ Acknowledgment of new case with attachments.
Docket Date 2018-07-02
Type Misc. Events
Subtype Fee Status
Description A3:Paid In Full - $300
Docket Date 2018-07-02
Type Notice
Subtype Notice of Appeal
Description Notice of Appeal Filed ~ NOT CERTIFIED.
On Behalf Of Alfredo Mauricio Lowenstein
DONNA C. GRIFFITH VS FIRSTBANK PUERTO RICO 4D2017-2686 2017-08-23 Closed
Classification NOA Final - Circuit Civil - Foreclosure
Court 4th District Court of Appeal
Originating Court Circuit Court for the Seventeenth Judicial Circuit, Broward County
CACE 17009044

Parties
Name DONNA C. GRIFFITH
Role Appellant
Status Active
Representations Hon. Chris Brown
Name FORECLOSURE, INC.
Role Appellant
Status Active
Name FIRSTBANK PUERTO RICO
Role Appellee
Status Active
Representations Christopher Spuches, LATASHA N. JOHNSON
Name Clerk - Broward
Role Lower Tribunal Clerk
Status Active

Docket Entries
Docket Date 2017-10-17
Type Order
Subtype Order
Description ORD-Moot ~ ORDERED that the appellant's October 16, 2017 notice of voluntary dismissal is determined to be moot. See this court's October 16, 2017 order.
Docket Date 2017-10-16
Type Motions Other
Subtype Motion/Notice Voluntary Dismissal
Description Notice of Voluntary Dismissal
On Behalf Of DONNA C. GRIFFITH
Docket Date 2017-10-16
Type Order
Subtype Order on Motion To Dismiss
Description ORD-Granting Aplee's Motion to Dismiss ~ Upon consideration of appellant’s October 10, 2017 response, it is ORDERED that appellee’s September 7, 2017 motion to dismiss for lack of jurisdiction is granted, and the above-styled appeal is dismissed as untimely filed. The court notes that the rendition date of the final judgment of foreclosure was July 18, 2017, the date that the signed, written judgment was filed with the clerk of the lower tribunal, and that the notice of appeal was not filed until August 21, 2017, over thirty days after the date of rendition. See Fla. R. App. P. 9.020(i); Fla. R. App. P. 9.110(b).WARNER, GROSS and TAYLOR, JJ., concur.
Docket Date 2017-10-16
Type Disposition
Subtype Dismissed
Description Dismissed - Order by Judge
Docket Date 2017-10-10
Type Response
Subtype Response
Description Response ~ TO MOTION TO DISMISS
On Behalf Of DONNA C. GRIFFITH
Docket Date 2017-09-07
Type Motions Other
Subtype Motion To Dismiss
Description Motion To Dismiss
On Behalf Of FIRSTBANK PUERTO RICO
Docket Date 2017-08-25
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgment Letter
Docket Date 2017-08-23
Type Notice
Subtype Notice of Appeal
Description Notice of Appeal Filed
On Behalf Of DONNA C. GRIFFITH
Docket Date 2017-08-23
Type Misc. Events
Subtype Fee Status
Description A3:Paid In Full - $300
Docket Date 2017-09-27
Type Order
Subtype Order to File Response
Description ORD-Appellant to File Response ~ ORDERED that appellant is directed to respond, within ten (10) days from the date of this order, to appellee's September 7, 2017 motion to dismiss for lack of jurisdiction.
Docket Date 2017-08-25
Type Order
Subtype Order on Filing Fee
Description ORD-Pay Filing Fee-Civil Appeal ~ The jurisdiction of this court was invoked by filing of a Notice of Appeal in the lower tribunal. The $300.00 filing fee, or a circuit court clerk's determination of indigent status, did not accompany the Notice of Appeal as required in Florida Rules of Appellate Procedure 9.110(b) and 9.140(a). The filing fee is due and payable at the time of filing REGARDLESS OF WHETHER THE APPEAL IS LATER DISMISSED VOLUNTARILY OR ADVERSELY.ORDERED that appellant shall pay the $300.00 filing fee or file the circuit court clerk's determination of indigent status in this court within ten (10) days from the date of this order. Failure to comply within the time prescribed will result in dismissal of this cause and may result in the court sanctioning of any party, or the party's attorney, who has not paid the filing fee. The attorney filing the Notice of Appeal has a duty to tender the filing fee to the appellate court when the appeal is initiated. See In Re Payment of Filing Fees, 744 So. 2d 1025 (Fla. 4th DCA 1997). Failure of the attorney to pay will result in referral to the Department of Financial Services for collection.**NOTE: This order does not toll the time for filing any pleadings necessary to prosecute this appeal and no extensions of time will be entertained. Once the fee is paid, it is not refundable. Except for dismissal, this court will take no action in this appeal until the filing fee is paid or until a circuit court clerk's determination of indigent status is filed.
ABEL HOMES AT KEYS WINDS, etc., et al. VS FIRSTBANK PUERTO RICO, etc., et al. 4D2013-0738 2013-02-27 Closed
Classification NOA Final - Circuit Civil - Other
Court 4th District Court of Appeal
Originating Court Circuit Court for the Seventeenth Judicial Circuit, Broward County
11-15905 CA

Parties
Name GUILLERMO PEREZ LLC
Role Appellant
Status Active
Name MIRAMAR PARKWAY PLAZA PARTNERS, LLC
Role Appellant
Status Active
Name FORCLOSURE
Role Appellant
Status Active
Name ABEL AMADOR
Role Appellant
Status Active
Name ABEL HOMES AT KEYS WINDS, LLC
Role Appellant
Status Active
Representations CARL T. WILLIAMS, Jennifer Olmedo-Rodriguez, RICHARD A. MORGAN
Name SILVIA AMADOR
Role Appellant
Status Active
Name LILLIAN J. RODRIGUEZ
Role Appellee
Status Active
Name FIRSTBANK PUERTO RICO
Role Appellee
Status Active
Representations CHERISH A. THOMPSON, MICHELE B. SOFTNESS, Christopher M. Yannuzzi
Name FIRSTBANK FLORIDA
Role Appellee
Status Active
Name CAROL PHILLIPS (DNU)
Role Judge/Judicial Officer
Status Active
Name Clerk - Broward
Role Lower Tribunal Clerk
Status Active

Docket Entries
Docket Date 2014-03-20
Type Disposition
Subtype Dismissed
Description Dismissed - Order by Clerk
Docket Date 2014-05-06
Type Record
Subtype Returned Records
Description Returned Records
Docket Date 2014-04-25
Type Misc. Events
Subtype Miscellaneous Docket Entry
Description Ready to Close
Docket Date 2014-03-24
Type Order
Subtype Order to Register/Update eDCA
Description Counsel to register with eDCA ~ Be advised that Sonia Amador has failed to comply with this Court¿s Administrative Order No. 2013-01, requiring counsel of record to register with the Fourth District Court of Appeal¿s electronic filing system to receive electronic copies of court communications, including but not limited to orders.You are further advised that to receive all communications from this Court in electronic form you must register at www.4dca.org or https://edca.4dca.org.Unless you obtain a hardship waiver of the registration requirement the Clerk of the Court shall cease mailing paper copies of all communications from the Court to you after ten (10) days from the date of this order.Paper copies can be obtained by completing a Copy Request Form located at www.4dca.org.AMERICANS WITH DISABILITIES ACT: If you are a person with a disability who needs any accommodation in order to participate in this proceeding, you are entitled, at no cost to you, the provision of certain assistance. Please contact the Marshal, Daniel DiGiacomo, 4th District Court of Appeal, 1525 Palm Beach Lakes Blvd., West Palm Beach, Florida 33401, telephone (561)242-2000; 1-800-955-8771(TDD): or 1-800-955-8770(V) via Florida Relay Service, at least seven (7) days before your scheduled court appearance, or immediately upon receiving this notification if the time before the scheduled appearance is less than seven (7) days; if you are hearing or voice impaired, call 711.
Docket Date 2014-03-20
Type Disposition by Order
Subtype Dismissed
Description Order Granting Voluntary Dismissal ~ Pursuant to the notice of voluntary dismissal of appeal with prejudice filed herein this appeal is dismissed; further,ORDERED that appellee¿s (FirstBank Puerto Rico d/b/a FirstBank Florida) motion for award of appellate attorneys¿ fees filed October 18, 2013, is hereby determined moot, as the notice of voluntary dismissal states each party shall bear its own attorney¿s fees and costs.
Docket Date 2014-03-14
Type Motions Other
Subtype Motion/Notice Voluntary Dismissal
Description Motion For Voluntary Dismissal
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2014-01-31
Type Order
Subtype Order Dispensing with Oral Argument
Description ORD-Dispensing Oral Argument ~ dispensed with oral argument.
Docket Date 2013-12-16
Type Brief
Subtype Amended Reply Brief
Description Amended Appellant's Reply Brief
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-12-11
Type Order
Subtype Order Striking Filing
Description ORD-Stricken ~ The brief of the appellants filed on December 6, 2013, is stricken as not in compliance with the Florida Rules of Appellate Procedure 9.210(a)(5) in that the reply brief exceeds 15 pages. An amended brief in compliance with the rules shall be filed within ten (10) days of the date of this order. The time for any responsive briefing shall be tolled until service of this amended brief.
Docket Date 2013-12-06
Type Brief
Subtype Reply Brief
Description Appellant's Reply Brief
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-11-20
Type Notice
Subtype Notice of Agreed Extension of Time - Reply Brief
Description Notice of Agreed Extension - Reply Brief ~ TO 12/6/13
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-11-05
Type Notice
Subtype Notice of Agreed Extension of Time - Reply Brief
Description Notice of Agreed Extension - Reply Brief ~ TO 11/22/13
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-10-18
Type Motions Relating to Attorney Fees/Costs
Subtype Motion For Attorney's Fees
Description Motion For Attorney's Fees ~ (MOOT SEE 03/20/14 ORDER)
On Behalf Of FIRSTBANK PUERTO RICO
Docket Date 2013-10-18
Type Brief
Subtype Answer Brief
Description Appellee's Answer Brief
On Behalf Of FIRSTBANK PUERTO RICO
Docket Date 2013-09-17
Type Notice
Subtype Notice of Agreed Extension of Time - Answer Brief
Description Notice of Agreed Extension - Answer Brief ~ TO 10/18/13
On Behalf Of FIRSTBANK PUERTO RICO
Docket Date 2013-08-30
Type Motions Relating to Oral Argument
Subtype Motion/Request for Oral Argument
Description Request for Oral Argument ~ AA Jennifer Olmedo-Rodriguez 0605158
Docket Date 2013-08-30
Type Brief
Subtype Initial Brief
Description Initial Brief on Merits
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-08-08
Type Notice
Subtype Notice of Agreed Extension of Time - Initial Brief
Description Notice of Agreed Extension - Initial Brief ~ TO 08/30/13
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-08-07
Type Order
Subtype Order
Description Miscellaneous Order ~ Upon consideration of the parties' responses filed August 1, 2013, to this Court's order to show cause dated July 12, 2013, advising that the automatic stay has been lifted, it isORDERED, that the above-styled appeal shall proceed.
Docket Date 2013-08-01
Type Notice
Subtype Notice of Agreed Extension of Time - Initial Brief
Description Notice of Agreed Extension - Initial Brief ~ TO 08/13/13
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-08-01
Type Response
Subtype Response
Description Response to Order to Show Cause
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-07-12
Type Order
Subtype Order on Motion to Supplement Record & EOT/Toll Briefing
Description ORD-Allowing Attachment to Record ~ Said supplemental record is deemed filed the date of the entry of this order.
Docket Date 2013-07-12
Type Record
Subtype Supplemental Record
Description Supplemental Records ~ (SEE 7/12/13 ORDER)
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-07-02
Type Notice
Subtype Notice of Agreed Extension of Time - Initial Brief
Description Notice of Agreed Extension - Initial Brief ~ TO 08/03/13
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-07-01
Type Notice
Subtype Notice of Appearance
Description Notice of Appearance
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-06-28
Type Motions Relating to Records
Subtype Motion to Supplement Record
Description Motion To File Supplemental Record ~ AND/OR CORRECT RECORD (GRANTED 7/12/13)
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-06-28
Type Motions Other
Subtype Miscellaneous Motion
Description Miscellaneous Motion ~ TO DETERMINE CONFIDENTIALITY OF COURT RECORDS (ATTACHMENTS FILED UNDER SEAL, IN CONFIDENTIAL FOLDER) *GRANTED 7/12/13*
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-06-28
Type Record
Subtype Appendix
Description Appendix ~ ATTACHMENTS TO MOTION TO DETERMINE CONFIDENTIALITY **IN CONFIDENTIAL FOLDER**
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-06-11
Type Record
Subtype Record on Appeal
Description Received Records ~ EIGHT (8) VOLUMES (NO CD REQUIRED)
Docket Date 2013-05-31
Type Notice
Subtype Notice of Agreed Extension of Time - Initial Brief
Description Notice of Agreed Extension - Initial Brief ~ 30 DAYS TO 7/3/13
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-05-01
Type Notice
Subtype Notice of Agreed Extension of Time - Initial Brief
Description Notice of Agreed Extension - Initial Brief ~ 30 DAYS TO 6/3/13
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-03-08
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgment Letter
Docket Date 2013-02-27
Type Notice
Subtype Notice of Appeal
Description Notice of Appeal Filed
On Behalf Of ABEL HOMES AT KEYS WINDS, LLC
Docket Date 2013-02-27
Type Misc. Events
Subtype Fee Status
Description A3:Paid In Full - $300
DANIEL PETROCCHI VS FIRSTBANK PUERTO RICO, etc. 4D2012-4244 2012-11-28 Closed
Classification NOA Final - Circuit Civil - Other
Court 4th District Court of Appeal
Originating Court Circuit Court for the Fifteenth Judicial Circuit, Palm Beach County
502011CA009183XXXXMB

Parties
Name FORCLOSURE
Role Appellant
Status Active
Name DANIEL PETROCCHI
Role Appellant
Status Active
Representations Malcolm E. Harrison
Name FIRSTBANK FLORIDA
Role Appellee
Status Active
Name UNIBANK
Role Appellee
Status Active
Name FIRSTBANK PUERTO RICO
Role Appellee
Status Active
Representations CHERISH A. THOMPSON, Arnaldo Velez
Name Hon. Roger B. Colton
Role Judge/Judicial Officer
Status Active
Name Clerk - Palm Beach
Role Lower Tribunal Clerk
Status Active

Docket Entries
Docket Date 2013-06-10
Type Misc. Events
Subtype Case Closed
Description Case Closed (No Record)
Docket Date 2013-04-01
Type Disposition by Order
Subtype Dismissed
Description Order Granting Voluntary Dismissal ~ Pursuant to the notice of voluntary dismissal filed herein this appeal is dismissed; further,ORDERED that appellee's motion filed March 19, 2013, and amended motion filed March 20, 2013, for extension of time are hereby determined moot; further, ORDERED that the motion of Cherish A. Thompson and Associates, P.A., to withdraw as counsel filed March 12, 2013, is granted.
Docket Date 2013-04-01
Type Disposition
Subtype Dismissed
Description Dismissed - Order by Clerk
Docket Date 2013-03-27
Type Motions Other
Subtype Motion/Notice Voluntary Dismissal
Description Motion For Voluntary Dismissal
On Behalf Of DANIEL PETROCCHI
Docket Date 2013-03-20
Type Motions Extensions
Subtype Motion for Extension of Time to Serve Answer Brief
Description Mot. for Extension of time to file Answer Brief ~ (AMENDED)
On Behalf Of FIRSTBANK PUERTO RICO
Docket Date 2013-03-19
Type Motions Extensions
Subtype Motion for Extension of Time to Serve Answer Brief
Description Mot. for Extension of time to file Answer Brief ~ AND NOTICE OF APPEARANCE
On Behalf Of FIRSTBANK PUERTO RICO
Docket Date 2013-03-12
Type Motions Relating to Parties and Counsel
Subtype Motion To Withdraw as Counsel
Description Motion To Withdraw as Counsel ~ AND FOR ENLARGEMENT TO COMPLY WITH DEADLINES T- 3/27
On Behalf Of FIRSTBANK PUERTO RICO
Docket Date 2013-03-11
Type Order
Subtype Order on Motion for Extension of Time to Serve Answer Brief
Description Order Granting EOT for Answer Brief ~ ORDERED that appellee's motion filed March 5, 2013, for extension of time is granted, and appellee shall serve the answer brief within seven (7) days from the date of the entry of this order. In addition, appellee is notified that the failure to serve the brief within the time provided herein may foreclose appellee's right to file a brief or otherwise participate in this appeal.
Docket Date 2013-03-05
Type Motions Extensions
Subtype Motion for Extension of Time to Serve Answer Brief
Description Mot. for Extension of time to file Answer Brief ~ T-
On Behalf Of FIRSTBANK PUERTO RICO
Docket Date 2013-02-05
Type Record
Subtype Appendix
Description Appendix ~ (4) TO INITIAL BRIEF
On Behalf Of DANIEL PETROCCHI
Docket Date 2013-02-05
Type Brief
Subtype Initial Brief
Description Initial Brief on Merits ~ (4) *e*
On Behalf Of DANIEL PETROCCHI
Docket Date 2012-12-26
Type Misc. Events
Subtype Docketing Statement
Description Docketing Statement ~ AA Malcolm E. Harrison 0012839
Docket Date 2012-12-04
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgment Letter
Docket Date 2012-11-29
Type Notice
Subtype Amended Notice of Appeal
Description Amended Notice of Appeal ~ **FILING FINAL ORDER DATED 10/18/12**
On Behalf Of DANIEL PETROCCHI
Docket Date 2012-11-28
Type Misc. Events
Subtype Order Appealed
Description **DNU** order appealed
Docket Date 2012-11-28
Type Notice
Subtype Notice of Appeal
Description Notice of Appeal Filed
On Behalf Of DANIEL PETROCCHI

Documents

Name Date
ANNUAL REPORT 2024-02-08
ANNUAL REPORT 2023-02-15
ANNUAL REPORT 2022-02-15
ANNUAL REPORT 2021-01-28
ANNUAL REPORT 2020-01-30
ANNUAL REPORT 2019-01-18
ANNUAL REPORT 2018-01-16
ANNUAL REPORT 2017-01-10
ANNUAL REPORT 2016-04-05
REINSTATEMENT 2015-10-14

CFPB Complaint

Complaint Id Date Received Issue Product
10853861 2024-11-19 Closing an account Checking or savings account
Issue Closing an account
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Checking or savings account
Sub Issue Company closed your account
Sub Product Checking account
Date Received 2024-11-19
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2024-11-19
Consumer Consent Provided Other
4296034 2021-04-13 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Mortgage
Sub Product Conventional home mortgage
Date Received 2021-04-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-04-13
Complaint What Happened First Bank Fl, keeps sending me notices that indicate that there is a problem with my condo insurance policy. XXXX XXXX sent a letter on XX/XX/2021 stating that " The policy submitted did not show the loss payee as XXXX XXXX XXXX '' My Insurance is paid via escrow and the policy on the condo has never changed in XXXX years. I would like to know why they are contacting me and not handling any issues that they have directly with the XXXX company. Loan XXXX
Consumer Consent Provided Consent provided
4479426 2021-06-21 Incorrect information on your report Checking or savings account
Tags Older American
Issue Incorrect information on your report
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Checking or savings account
Sub Issue Information belongs to someone else
Date Received 2021-06-21
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-07-08
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided N/A
5012939 2021-12-15 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Checking or savings account
Sub Issue Deposits and withdrawals
Sub Product Checking account
Date Received 2021-12-15
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-12-15
Complaint What Happened I deposited a check for {$650.00} on Monday XX/XX/2021 into First Bank Florida. The check cleared the XXXX XXXX on XXXX XXXX ( See Attached ). As of XX/XX/XXXX the funds are not in my First Bank Florida account. I would like to know where the funds are and why they are not available after they cleared XXXX XXXX bank.
Consumer Consent Provided Consent provided
3851298 2020-09-17 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Checking or savings account
Sub Issue Problem accessing account
Sub Product Checking account
Date Received 2020-09-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-09-23
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened I have never been able to access the statements online. When I call they tell me that the case will be transferred to the tech team. Nothing every gets fixed. I called today XXXX and the rep hung up on me. This is unacceptable.
Consumer Consent Provided Consent provided
4478677 2021-06-21 Trouble during payment process Mortgage
Tags Older American
Issue Trouble during payment process
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Mortgage
Sub Product Conventional home mortgage
Date Received 2021-06-21
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-07-18
Complaint What Happened My home was purchased as a new construction in 2019 for {$440000.00}. Due to resales in the community that indicated that the values of the homes have increased dramatically, I made a request to my mortgage holder, Firstbank to have my home re-appraised in an effort to have the PMI removed. In an email to senior management at Firstbank, I confirmed that my home would have to appraise at {$480000.00} or higher to remove the PMI ( attached email ). I paid for the appraisal and it was performed by an appraiser chosen by the bank and/or XXXX XXXX. While the appraiser was performing the appraisal, he took notice of all the updates and upgrades I did and mentioned several times that the house would easily appraise at about the XXXX to XXXX amount. The attached appraisal came in at XXXX and oddly did not include all the upgrades I did and did not include the recent home sales in the new community I live in. Nonetheless, it did exceed the {$480000.00} amount needed to remove the PMI. Now Firstbank sent me an email stating that my loan is ineligible to have PMI removed ( attached ).
Consumer Consent Provided Consent provided
3332775 2019-08-07 Closing on a mortgage Mortgage
Issue Closing on a mortgage
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Mortgage
Sub Product Other type of mortgage
Date Received 2019-08-07
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-08-14
Complaint What Happened I initially pursue to buy a Warehouse, so my realtor recommended me to talk to a mortgage manager at XXXX XXXX Florida, we started the process in XXXX, since we only had a 10 % as downpayment we needed to involve the XXXX as well, we have our first interview, and then a month later, the loan manager ( XXXX XXXX ) came to my office to sign all papers, and he leaves a copy with all the expenses, except for the legal fees, which according to him, were hard to calculate, i asked several times about these fees, in order to have a good idea about the closing costs, but his answer was always the same. Finally, at closing date ( XX/XX/XXXX ) and an hour before signing, we received the HUD with all the closing costs, to our surprise, Legal fees were separated into 2, one for XXXX XXXX Florida and the other for the XXXX, which together makes a total for {$10000.00} ( Hud Attached, points XXXX & XXXX ), im also attaching all the documents signed, to show that none of the documents provide an estimate on the legal fees, this extra {$10.00} that we didnt have into account, make a huge hole in my companies financial, to the point i had to skip my salary and stop pre-orders in order to be able to comply with my current debt. I complained about this at signing, but i had no choice to either sign and pay the XXXX, or to loose my deposit and all the fees and expenses that i had already paid ( {$5000.00} deposit + {$2000.00} ( appraisal ) + {$1200.00} ( bank fees ) )
Consumer Consent Provided Consent provided
2863935 2018-04-02 Problem with a purchase shown on your statement Credit card or prepaid card
Issue Problem with a purchase shown on your statement
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Credit card or prepaid card
Sub Issue Card was charged for something you did not purchase with the card
Sub Product General-purpose credit card or charge card
Date Received 2018-04-02
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-04-09
Consumer Consent Provided N/A
2910969 2018-05-17 Problem caused by your funds being low Checking or savings account
Issue Problem caused by your funds being low
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Checking or savings account
Sub Issue Overdrafts and overdraft fees
Sub Product Checking account
Date Received 2018-05-17
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-05-21
Consumer Consent Provided N/A
3984981 2020-12-01 Incorrect information on your report Vehicle loan or lease
Issue Incorrect information on your report
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Vehicle loan or lease
Sub Issue Account status incorrect
Sub Product Loan
Date Received 2020-12-01
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-12-14
Complaint What Happened In XXXX he took out a car loan with First Bank Puerto Rico. In XX/XX/XXXX I had a car accident where the unit was declared total loss and the Insurance paid in full ( GAP ) to the bank. Since that time, said bank has reported different versions to the credit agencies where the last thing they have done has been to update an alleged debt of {$7700.00} where they converted a car loan into a personal one, even informing that I recently stopped paying which is not true. This banking institution is well known for this type of tricks and false information towards former clients or people who have had similar situations to mine. At the same time, I have communicated with these people, which I have received from them, they have been threats, they have even told me to stop all procedures in the credit agencies. Mode of operation the person has an accident, the unit is declared a total loss, they collect the gap and additionally wait a few months later and install a new debt in the credit agencies when they have already collected the total loss of the unit. I hope you can investigate this situation as I am not the only person who has been through this .I have tried to get this bank to fix the information on my credit but what they have done is threaten me and change the information by reporting fraudulent information. In all the credit agencies I have objected to the information that appears for which I have a history of claims and what this bank has done is update the information and put it as if it were recent or they are reporting false information
Consumer Consent Provided Consent provided
2765119 2017-12-27 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2017-12-27
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-01-04
Complaint What Happened On XX/XX/XXXX my lease account with First Bank in Puerto Rico was paid in full. On XX/XX/XXXX the account was shown in the credit report with " Collection '' status and indicating missing payments on XX/XX/XXXX and XX/XX/XXXX. Letters and personal handling of the payment in full documentation was provided to First Bank with their response indicating that the corrections will be performed. On XX/XX/XXXX during the purchase of a new car, the credit report on XXXX still indicates the account on the same status : Collection and with missing payments on XX/XX/XXXX and XX/XX/XXXX. Communications were made again with First bank with the same indication that the situation will be corrected. The interest paid to have the car were higher that the average due to this report. A new credit report was received from XXXX, with this account on the same status. A call with First bank was performed today, XX/XX/XXXX, with XXXX XXXX at XXXX from First Bank and her indication was that they have the documentation that was provided on XX/XX/XXXX, but no correction was made.
Consumer Consent Provided Consent provided
1807601 2016-02-27 Problems caused by my funds being low Bank account or service
Issue Problems caused by my funds being low
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Bank account or service
Sub Product Checking account
Date Received 2016-02-27
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed No
Date Sent To Company 2016-05-02
Consumer Consent Provided Other
2817358 2018-02-17 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2018-02-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-03-01
Complaint What Happened This car loan has been on my acct for more than 7years has a repo, I've contacted the credit bureau and was told it's not showing in their system but I've run my credit and this is hiding and still on my file credit file
Consumer Consent Provided Consent provided
3847863 2020-09-15 Incorrect information on your report Checking or savings account
Issue Incorrect information on your report
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Checking or savings account
Sub Issue Information belongs to someone else
Sub Product Checking account
Date Received 2020-09-15
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-10-01
Consumer Consent Provided N/A
1766031 2016-01-31 Account opening, closing, or management Bank account or service
Tags Older American
Issue Account opening, closing, or management
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Bank account or service
Sub Product Checking account
Date Received 2016-01-31
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2016-02-04
Complaint What Happened I was charged {$20.00} for insufficient funds on XXXX/XXXX/2014 on my First Bank XXXX checking account. The funds were never insufficient. The bank actually decided to withdraw twice the amount authorized for a mortgage payment, realized and reversed the error, but not before charging me with insufficient funds. I have been told repeatedly the the {$20.00} fee would be returned. To date no such a think has occurred. Instead their mortgage division stole {$4000.00} from the escrow account. This is being addressed through another complaint, Case number : XXXX. I have called, emailed, and complained in person. I have shown them plenty of evidence. This bank is in XXXX so there is absolutely no sense of urgency much less contrition or competence. The Bank has no functioning hierarchy. It 's headquarters in XXXX XXXX appear to have NO control, oversight, or desire to account for customer funds or respond to complaints or evidence of theft. I ask that when they ask for a 60 day extension that this bureau deny their request for more time to be incompetent and fraudulent.
Consumer Consent Provided Consent provided
1641374 2015-11-05 Making/receiving payments, sending money Bank account or service
Issue Making/receiving payments, sending money
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Bank account or service
Sub Product Checking account
Date Received 2015-11-05
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2015-11-06
Consumer Consent Provided N/A
1641833 2015-11-05 Loan servicing, payments, escrow account Mortgage
Issue Loan servicing, payments, escrow account
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Mortgage
Sub Product Conventional fixed mortgage
Date Received 2015-11-05
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2015-11-10
Consumer Consent Provided Other
389063 2013-04-23 Other fee Credit card
Issue Other fee
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Credit card
Date Received 2013-04-23
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2013-04-25
Consumer Consent Provided N/A
592722 2013-11-09 Other Credit card
Tags Older American
Issue Other
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Credit card
Date Received 2013-11-09
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2013-11-09
Consumer Consent Provided N/A
10558258 2024-10-23 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Credit reporting or other personal consumer reports
Sub Issue Account information incorrect
Sub Product Credit reporting
Date Received 2024-10-23
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-10-23
Consumer Consent Provided Consent not provided
4532436 2021-07-10 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2021-07-10
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-07-10
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened I have a mortgage that was in a moratory status as part of the CARES act around XXXX XXXX with a lender named Banco Santander Puerto Rico. This mortgage continued with the moratory status until XX/XX/XXXX after filling multiple extensions. I resumed making normal payments in XX/XX/XXXX and I still making payments normal payments. Banco Santander Puerto Rico was acquired by Firstbank Puerto Rico on XX/XX/XXXX. During and after the acquisition I still having problems that Firstbank Puerto Rico continues to report the mortgage status as paying late with 120+ days. I initially informed the bank on XX/XX/XXXX, about the situation which they acknowledge the problem and they told me the case was referred to Mortgage Administration to correct the problem. The issue continues, I decided to make a formal dispute with the credit bureaus to remove the information on my credit reports. Every time I submit a dispute the information is removed but the next month FirstBank Puerto Rico reports the incorrect information to the bureaus. I already emailed the bank and I attempted to call the bank many times and they continue giving me not valid reasons.
Consumer Consent Provided Consent provided
2561969 2017-06-29 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Mortgage
Sub Product Conventional home mortgage
Date Received 2017-06-29
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-07-10
Complaint What Happened My husband and I, have a conventional mortgage on our primary residence. We have paid all our monthly obligation on time, which includes P & I & escrow. In addition, required insurance on the property has been paid as well for the years XX/XX/XXXX- XX/XX/XXXX to XX/XX/XXXX-XX/XX/XXXX ( please see policies and receipt attached ). In XX/XX/XXXX, we paid XX/XX/XXXX-XX/XX/XXXX and on XX/XX/XXXX, we paid the amount to cover XX/XX/XXXX- XX/XX/XXXX ( policy has to be renewed on or before XX/XX/XXXX. Nevertheless, the Bank forplace an insurance policy despite we had a policy placed on time. Today, we have a XX/XX/XXXX YTD escrow account amounting to {$2700.00}, which represents 60 % of the real estate taxes we paid last year ; if this charge continues, we will pay around {$5400.00} ( 38 % more of what we paid in XX/XX/XXXX. This is an abuse since we have our insurance current and our insurance agent has provided evidence of the payments.
Consumer Consent Provided Consent provided
3442437 2019-11-18 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Mortgage
Sub Product Conventional home mortgage
Date Received 2019-11-18
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-11-21
Complaint What Happened I have previously had my closing agent XXXX XXXX XXXX XXXX XXXX, submitt a complaint to the CFPB twice on XX/XX/XXXX and XXXX 2019 about FirstBank Puerto Rico 's mishandling of payoff funds and their refusal to issue a satisfaction of mortgage. I refinanced my property and had my closing agent sent the payoff to payoff my loan on XX/XX/2019, the pay off funds were sent with a note under the additional information to recipient that stated " Loan payoff for loan # XXXX, as of today FirstBank of Puerto Rico refuses to issue a Satisfaction of Mortgage and has now report me to the credit bureau. Following is an explanation of what occurred since the date I refinanced my property. This occurred in XX/XX/2019, as it is common practice by all closing agents my agent called FirstBank Puerto Rico to send the wire after having confirmed the exact amount and received the funds needed to satisfy the loan, for reasons that FirstBank Puerto Rico has still not been able to adequately explain, FirstBank Puerto Rico placed the funds in suspense rather than applying to them to the pay off. FirstBank Puerto Rico has advised that the borrower ( myself ) should have called to explain how the borrower wanted to use the funds. This is a non-sensical explanation as the total amount remitted was the exact amount to pay off the funds and therefore, there was no other place to apply the funds but to the pay off. Also, FirstBank Puerto Rico was fully aware that my closing agent had authorization from me to obtain pay off figures and send the pay off funds Two months after closing and despite having full pay off funds in their suspense account, FirstBank Puerto Rico nonetheless decided to advance funds for the borrower 's insurance. As previously mentioned, we submitted a a CFPB complaint after FirstBank Puerto Rico refused to issue a satisfaction of mortgage as required by Florida Statutes. Instead, yesterday, we received a payoff from FirstBank Puerto Rico wherein it appears that they are no longer accounting for the escrow advance but are charging per diem interest from XX/XX/2019 to date plus unjustifiable charges " recoverable advance balance '', " unpaid late charges '', " payoff letter '', " registered mail '', etc We urge the CFPB to assist in resolving this issue which was created solely by FirstBank Puerto Rico 's incompetence and further ask that CFPB to launch an investigation into FirstBank Puerto Rico 's servicing procedures.
Consumer Consent Provided Consent provided
1765960 2016-01-31 Loan servicing, payments, escrow account Mortgage
Issue Loan servicing, payments, escrow account
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Mortgage
Sub Product Conventional fixed mortgage
Date Received 2016-01-31
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2016-02-03
Complaint What Happened This is a current complain # Case number : XXXX. I received the following message on XXXX/XXXX/2015 : The company has provided a partial response to your complaint number XXXX describing the steps taken so far to address your issue. They stated they are still working on your issue, and you should hear from them again within 60 days. More than 60 days have expired and the issue has not been addressed or resolved. AND The log in and password I created for this site NEVER works no matter how many times I reset the password so I have to keep filing new complaints.
Consumer Consent Provided Consent provided
2850146 2018-03-21 Managing an account Checking or savings account
Tags Servicemember
Issue Managing an account
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Checking or savings account
Sub Issue Fee problem
Sub Product Checking account
Date Received 2018-03-21
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-03-28
Complaint What Happened First Bank is trying to charge me a {$20.00} overdraft fee. At no time was my account ever overdrawn. They are trying to say in their system it is showing as overdrawn. I have on an online account and I can prove that my account was never overdrawn. They are trying to make up stuff in their imaginary account. If they are keeping 2 sets of books, that has nothing to do with me. I will only be charged fees for what is fully disclosed and reported to me. Again, at no time was I ever overdrawn and I want my {$20.00} back. Please publish this complaint.
Consumer Consent Provided Consent provided
5088146 2022-01-10 Problem with a credit reporting company's investigation into an existing problem Credit reporting, credit repair services, or other personal consumer reports
Issue Problem with a credit reporting company's investigation into an existing problem
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Their investigation did not fix an error on your report
Sub Product Credit reporting
Date Received 2022-01-10
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-01-10
Complaint What Happened To whom it May concern : Serve this to claim a false report on my credit. I recently applied for a loan to a credit agency to acquire a property, to my surprise, the report shows some alleged miss payments. The agent who helps us with the application provided me with the report to be able to claim these allegations. These alleged non-payments are reported in XXXX which I do not recognize since I was making monthly payments. When the account is transferred to Banco XXXX, continue with it making monthly payments until XX/XX/XXXX when it was closed. My acquisition of an account with Banco XXXX of PR ( XXXX ) was through a change made by the banking institutions of Banco Santander of Puerto Rico and Banco XXXX Puerto Rico. Once the institutions were joined, my Santander bank credit account goes to the XXXX XXXX, for which XXXX assumes responsibility for it. The purpose of this claim is to remove these false allegations to my credit. I have tried to communicate in multiple ocations with agents of the XXXX Bank and they have not been able to help me with this diligence. I have contacted the different accrediting agencies ( XXXX XXXX ) which inform me that this request can only be made by the same bank that reported them, in this case XXXX.
Consumer Consent Provided Consent provided
4489093 2021-06-24 Trouble during payment process Mortgage
Tags Older American
Issue Trouble during payment process
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Mortgage
Sub Product Conventional home mortgage
Date Received 2021-06-24
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-06-24
Complaint What Happened I have my mortgage with FIRSTBANK PUERTO RICO and they require an escrow account and pay my hazard insurance and property tax from that account. In XXXX and again this year, there has been difficulties with the check reaching my insurance company. Last year, my hazard insurance policy almost lapsed due to a late payment. Again, this year the check never reached my insurance company. Of course they have the correct address for XXXX XXXX. Management at FIRSTBANK PUERTO RICO blames USPS which is unacceptable. They are responsible for timely payment. I suggested they used XXXX or USPS overnight with tracking as we are very late and this time the insurance will lapse and management at the bank was bold enough to suggest that I should pay for the extra shipping charges. I refused. I have attached email correspondence which shows this occurred last year in XXXX and again in occurring now in XXXX. This is a serious situation as my insurance will lapse. I don't have the funds to pay myself. Also in summary, you may see other complains from me regarding FIRSTBANK PUERTO RICO. They are incompetent and in my opinion, should seriously be investigated.
Consumer Consent Provided Consent provided
3675350 2020-05-29 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Mortgage
Sub Product Conventional home mortgage
Date Received 2020-05-29
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-06-11
Complaint What Happened I have a mortgage with 1FirstBank whom is based in XXXX XXXX, PR. My home is a new construction that I closed on in XXXX of 2019 and 1FirstBank was the builder 's choice of lender, not mine. 1FirstBank was continually made error in servicing my loan and I am quite frustrated. When I call their service center, there is a language barrier and it is difficult to understand and comprehend. Most recently, {$440.00} was taken from my Escrow for " Insurance '' and I called and questioned and the rep told me is was for hazard insurance. That didn't make sense so I called a day later and another rep had me on the phone while she summoned a supervisor and ultimately found out that amount was for built up PMI. So, the original info was wrong which is dangerous. Furthermore, 1FirstBank did pay my hazard and flood insurance renewal 60 days before it was due based on last year 's amount not waiting for an updated bill and not taking into consideration the insurance was subject to an increase. To compound the problem, XXXX XXXX never received those payments and now that amount in addition to the increase is due. When I call, again I get so many variations in what happened to the payment. Total incompetence. 1FirstBank should not be allowed to sell mortgages in the mainland USA.
Consumer Consent Provided Consent provided
1454212 2015-07-07 Managing the loan or lease Consumer Loan
Issue Managing the loan or lease
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Consumer Loan
Sub Product Vehicle loan
Date Received 2015-07-07
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2015-07-13
Complaint What Happened A couple of years ago I helped a friend and cosigned a vehicle. He and I purchased an XXXX XXXX. Now that my friend is now struggling to make payments, a lot of late payments has affected my credit. I have educated myself on learning more and more about credit repair and have been doing whatever I can to maintain good credit. Unfortunately my friend, XXXX who purchased the car with me, has been struggling to make payments. It was my fault for not properly reading the documents and just signing on the line. I now am trying to help him payoff the vehicle and I tried to get the vehicle refinanced. Unfortunately I was denied twice due to the vehicle being a negative equity. As I read the payoff balance, and I now understand interest rates I believe this bank did, and has been taking advantage of the low income population. XXXX and I have been paying a 17 % interest rate on a XXXX loan. And from the document I see they are charging {$7.00} dollars of interest a day. I do not think this is a normal tactic. I 've reached out to Firstbank countless time for help and they refuse to help me. I have thought about the different ways to get myself out of my situation, but I have too much integrity. There is no possibly way I can refinance the vehicle with its current balance, and I am stuck paying this high interest. This is not a normal percentage of interest, and because of the value of the vehicle, and the interest rate, and the term of the loan, this was without a reason of a doubt, destined to become a negative equity, and the bank knew this from the beginning. Not surprisingly I was promised lower interest rates after 6 months of payments and that never happened. I see no end to this loan, I will be repaying this for the rest of my life. The bank has the control, and refuses to help my situation. Although payments were late, we are up to date, and it 's extremely unfortunate of the sleezy tactics these financial institutions use. I 'm only XXXX years old, and am contemplating bankruptcy, something I do not want to do.
Consumer Consent Provided Consent provided
3076456 2018-11-16 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Debt collection
Sub Issue Debt was already discharged in bankruptcy and is no longer owed
Sub Product Auto debt
Date Received 2018-11-16
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-11-20
Complaint What Happened On XXXX me and my wife filed a Charter XXXX on US Bankruptcy Court with Case No. XXXX, then by XXXX US Bankruptcy Court given us the " Order Discharging ''. First Bank of Puerto Rico was part of the " Secure Creditors '' with 2 Auto Loan Accounts, both Autos where delivered to them. After more that 3 years, First Bank of Puerto Rico still continuing reporting that we have a debt. Last reported was on XXXX XX/XX/XXXX where they reported two Auto Loans as a " Collection/Charged off Account '' on XXXX and by XXXX XX/XX/XXXX and XXXX XX/XX/XXXX they reported the two same Auto Loan as a " Collection/Charged off Account '' with XXXX. I had tried too many times to resolve this OLD issue, I have called them and also through these 2 credits bureaus. They have told me that they will not change nothing because is the way that they do in Puerto Rico. These 2 error have impacted negatively my Credit Score creating higher interest loan for my Auto and my House that I just bought, also I have had some Credit Card decline applications. Please need your help to fix this immediately. Thank you very much!
Consumer Consent Provided Consent provided
226097 2013-01-10 Account opening, closing, or management Bank account or service
Issue Account opening, closing, or management
Timely Yes
Company FIRSTBANK PUERTO RICO
Product Bank account or service
Sub Product Checking account
Date Received 2013-01-10
Submitted Via Referral
Company Response Closed with monetary relief
Consumer Disputed No
Date Sent To Company 2013-01-16
Consumer Consent Provided N/A

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Date of last update: 01 Mar 2025

Sources: Florida Department of State

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