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HANCOCK WHITNEY BANK - Florida Company Profile

Branch

Company Details

Entity Name: HANCOCK WHITNEY BANK
Jurisdiction: FLORIDA
Filing Type: Foreign Profit
Status: Active

The business entity is active. This status indicates that the business is currently operating and compliant with state regulations, suggesting a lower risk profile for lenders and potentially better creditworthiness.

Date Filed: 26 Feb 2003 (22 years ago)
Branch of: HANCOCK WHITNEY BANK, MISSISSIPPI (Company Number 409871)
Last Event: NAME CHANGE AMENDMENT
Event Date Filed: 30 May 2018 (7 years ago)
Document Number: F03000000981
FEI/EIN Number 640169065

Federal Employer Identification (FEI) Number assigned by the IRS.

Address: 2510 14TH STREET, GULFPORT, MS, 39501
Mail Address: 2510 14th St., 6th Fl., Gulfport, MS, 39501, US
Place of Formation: MISSISSIPPI

Key Officers & Management

Name Role Address
HAIRSTON JOHN M Director 2510 14TH STREET, GULFPORT, MS, 39501
LOPER D. S SEVP 2510 14TH STREET, GULFPORT, MS, 39501
ACHARY MICHAEL M SEVP 701 Poydras Street, New Orleans, LA, 70139
PHILLIPS JOY L SEVP 2510 14TH STREET, GULFPORT, MS, 39501
AYRES ANIKO K Secretary 701 Poydras Street, New Orleans, LA, 70139
AYRES ANIKO K Vice President 701 Poydras Street, New Orleans, LA, 70139
LOUPE PATRICIA M Vice President 701 Poydras Street, NEW ORLEANS, LA, 70139
CT CORPORATION SYSTEM Agent 1200 S. PINE ISLAND RD., PLANTATION, FL, 33324

Fictitious Names

Registration Number Fictitious Name Status Filed Date Expiration Date Cancellation Date Mailing Address
G16000109279 HANCOCK BANK EXPIRED 2016-10-24 2021-12-31 - C/O WHITNEY BANK (ATTN. LEGAL DEPT.), 228 ST. CHARLES AVENUE, SUITE 626, NEW ORLEANS, LA, 70130
G10000067520 HANCOCK HORIZON INVESTMENTS EXPIRED 2010-07-22 2015-12-31 - 2453 MAHAN DRIVE, TALLAHASSEE, FL, 32308

Events

Event Type Filed Date Value Description
CHANGE OF MAILING ADDRESS 2024-04-30 2510 14TH STREET, GULFPORT, MS 39501 -
NAME CHANGE AMENDMENT 2018-05-30 HANCOCK WHITNEY BANK -
NAME CHANGE AMENDMENT 2014-06-04 WHITNEY BANK -
MERGER 2010-01-20 - CORPORATION WAS A MERGER RESULT. TOTAL NUMBER OF QUALIFIED CORPORATION(S) INVOLVED WAS 1. MERGER NUMBER 300000102533
CANCEL ADM DISS/REV 2005-10-17 - -
REVOKED FOR ANNUAL REPORT 2005-09-16 - -
CANCEL ADM DISS/REV 2004-11-16 - -
REVOKED FOR ANNUAL REPORT 2004-10-01 - -

Court Cases

Title Case Number Docket Date Status
VLADIMIR MOROZOV VS HANCOCK WHITNEY BANK F/K/A HANCOCK BANK AND SOUTH HAMPTON ASSOCIATION, INC. 5D2022-1073 2022-05-05 Closed
Classification NOA Final - Circuit Civil - Foreclosure
Court 5th District Court of Appeal
Originating Court Circuit Court for the Seventh Judicial Circuit, St. Johns County
2021-CA-001209

Parties

Name Vladimir Morozov
Role Appellant
Status Active
Name SOUTH HAMPTON ASSOCIATION, INC.
Role Appellee
Status Active
Name HANCOCK WHITNEY BANK
Role Appellee
Status Active
Representations Mark S. Mitchell
Name Hon. Howard M. Maltz
Role Judge/Judicial Officer
Status Active
Name St. Johns Cty. Circuit Court
Role Lower Tribunal Clerk
Status Active

Docket Entries

Docket Date 2022-07-20
Type Order
Subtype Show Cause
Description Show Cause Lack of Prosecution, Initial Brief ~ AA W/IN 10 DYS
Docket Date 2022-06-30
Type Record
Subtype Record on Appeal
Description Received Records ~ 365 PAGES
On Behalf Of St. Johns Cty. Circuit Court
Docket Date 2022-05-31
Type Misc. Events
Subtype Case Filing Fee Paid through Portal
Description CASE FILING FEE PAID THROUGH PORTAL
Docket Date 2022-05-05
Type Misc. Events
Subtype Fee Status
Description FP:Fee Paid Through Portal
Docket Date 2022-05-05
Type Order
Subtype Order on Filing Fee
Description Order to pay filing fee - Civil appeal (300)
Docket Date 2022-05-05
Type Letter
Subtype Acknowledgment Letter
Description Acknowledgement Letter 1
Docket Date 2022-05-05
Type Notice
Subtype Notice of Appeal
Description Notice of Appeal Filed ~ FILED BELOW 5/4/22
On Behalf Of Vladimir Morozov
Docket Date 2022-08-03
Type Response
Subtype Response
Description RESPONSE ~ PER 7/20 ORDER
On Behalf Of Vladimir Morozov
Docket Date 2022-08-03
Type Motions Extensions
Subtype Motion for Extension of Time to Serve Initial Brief
Description Mot. for Extension of time to file Initial Brief
On Behalf Of Vladimir Morozov
Docket Date 2022-09-05
Type Motions Extensions
Subtype Motion for Extension of Time to Serve Initial Brief
Description Mot. for Extension of time to file Initial Brief
On Behalf Of Vladimir Morozov
Docket Date 2022-08-04
Type Order
Subtype Order Discharging Show Cause Order
Description ORD-Discharging Show Cause ~ IB BY 8/30
Docket Date 2022-11-04
Type Order
Subtype Order on Motion for Extension of Time to Serve Answer Brief
Description Order Grant EOT for Answer Brief ~ HANCOCK WHITNEY BANK'S AB BY 11/17; MOT GRANTED
Docket Date 2022-10-24
Type Motions Extensions
Subtype Motion for Extension of Time to Serve Answer Brief
Description Mot. for Extensio of time to file Answer Brief
On Behalf Of Hancock Whitney Bank
Docket Date 2022-09-27
Type Brief
Subtype Initial Brief
Description Initial Brief on Merits
On Behalf Of Vladimir Morozov
Docket Date 2022-09-20
Type Order
Subtype Order on Motion for Extension of Time to Serve Initial Brief
Description Order Grant EOT for Initial Brief ~ INITIAL BRF BY 9/23; ABSENT EXTENUATING CIRCUMSTANCES, ADDITIONAL EXTENSIONS OF TIME WILL BE DENIED.
Docket Date 2023-06-07
Type Order
Subtype Order on Motion to Certify
Description Order Deny Certification of Cause to S.C. ~ MOT FOR CERTIFICATION AND WRITTEN OPINION DENIED
Docket Date 2023-06-05
Type Record
Subtype Returned Records
Description Returned Records ~ RECORD E-FILED
Docket Date 2023-06-05
Type Notice
Subtype Suggestion for Immediate Resolution by FSC 9.125
Description Motion SUGGEST T/CERT. CAUSE T/SC ~ AND ISSUANCE OF A WRITTEN OPINION
On Behalf Of Vladimir Morozov
Docket Date 2023-06-05
Type Mandate
Subtype Mandate
Description Mandate
Docket Date 2023-05-16
Type Disposition by Opinion
Subtype Affirmed
Description Affirmed - Per Curiam Affirmed ~ PCA
Docket Date 2023-02-08
Type Notice
Subtype Notice
Description NOTICE OF PANEL ASSIGNMENT ~ AMENDED
Docket Date 2023-02-01
Type Notice
Subtype Notice
Description NOTICE OF PANEL ASSIGNMENT
Docket Date 2022-12-06
Type Brief
Subtype Answer Brief
Description Appellee's Answer Brief
On Behalf Of Hancock Whitney Bank
Docket Date 2022-12-02
Type Order
Subtype Order on Motion for Extension of Time to Serve Answer Brief
Description Order Grant EOT for Answer Brief ~ TO 12/6 (DATE REQUESTED)
Docket Date 2022-11-28
Type Record
Subtype Supplemental Record
Description Supplemental Records ~ 8 PAGES
On Behalf Of St. Johns Cty. Circuit Court
Docket Date 2022-11-18
Type Order
Subtype Order on Motion to Supplement Record
Description Order Granting Motion to Supplement the Record ~ SROA BY 12/7; AE HANCOCK SECOND MOT EOT DENIED; AE HANCOCK W/IN 5 DYS FILE AMENDED MOT...
Docket Date 2022-11-18
Type Motions Extensions
Subtype Motion for Extension of Time to Serve Answer Brief
Description Mot. for Extensio of time to file Answer Brief ~ FOR AE, HANCOCK WHITNEY BANK F/K/A HANCOCK BANK - AMENDED MOTION
On Behalf Of Hancock Whitney Bank
Docket Date 2022-11-16
Type Motions Relating to Records
Subtype Motion to Supplement Record
Description Motion To File Supplemental Record ~ FOR AE, HANCOCK WHITNEY BANK
On Behalf Of Hancock Whitney Bank
Docket Date 2022-11-16
Type Motions Extensions
Subtype Motion for Extension of Time to Serve Answer Brief
Description Mot. for Extensio of time to file Answer Brief ~ FOR AE, HANCOCK WHITNEY BANK
On Behalf Of Hancock Whitney Bank
Docket Date 2022-09-14
Type Response
Subtype Objection
Description OBJECTION ~ TO MOT EOT
On Behalf Of Hancock Whitney Bank

Documents

Name Date
ANNUAL REPORT 2024-04-30
ANNUAL REPORT 2023-04-25
ANNUAL REPORT 2022-04-28
ANNUAL REPORT 2021-04-29
ANNUAL REPORT 2020-04-22
ANNUAL REPORT 2019-04-29
Name Change 2018-05-30
ANNUAL REPORT 2018-04-13
ANNUAL REPORT 2017-04-28
ANNUAL REPORT 2016-04-28

CFPB Complaint

Complaint Id Date Received Issue Product
1923695 2016-05-14 Loan modification,collection,foreclosure Mortgage
Tags Older American
Issue Loan modification,collection,foreclosure
Timely Yes
Company HANCOCK WHITNEY BANK
Product Mortgage
Sub Product Conventional adjustable mortgage (ARM)
Date Received 2016-05-14
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2016-05-14
Complaint What Happened i recieved a predatory loan in 2008 from XXXX, then whitney and now hancock of XXXX fl.the president of XXXXand his sister construction loan officer stopped my draws my loan was for XXXX to complete my home i still had XXXX to use i could not go on so my home was nt finished i got out my loan papers which were mailed weeks later i went over and over i seen where they put my income at XXXX a month my actual income was ssi XXXX that i gave them proof of my co-borrow XXXX they put her income at XXXX actual was XXXX our combined actual income was XXXX not the XXXX they listed my assets the home where the house was being constructed i paid XXXX they put it as XXXX i also had XXXX vacant acres i paid XXXX 6 months prior they put dowm XXXX on loan docs XXXX different % rates XXXX different loan officers signatures with XXXX different dates which means XXXX signature is a fraud i have been trying to get help forever now i got forclosure papers i lost everythig this was my dream home and have nothing i have all docs to prove what i say but dont know where to turn aty gen fl., hud, i amm on ssi and get only XXXX per year so i cant afford an atty i even contacted the fbi by email and phone they have never once got back to me they listed my net worth at the time as XXXX know way is this true maybe XXXX if that know nothing we didnot lie on our app we gave them our proof of income when siging they put papers in front of us and we just signed our loan docs were mailed to us weeks later and i never looked at until they stopped my draws that should have terminated the mortage i would have finised my home and been living in it instead of being forclosed on now there is so much more to this and i have all the proof
Consumer Consent Provided Consent provided
7543391 2023-09-13 Problem caused by your funds being low Checking or savings account
Issue Problem caused by your funds being low
Timely Yes
Company HANCOCK WHITNEY BANK
Product Checking or savings account
Sub Issue Overdrafts and overdraft fees
Sub Product Checking account
Date Received 2023-09-13
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-09-14
Complaint What Happened I was very sick over the last week and my account went unattended, and we had other sickness in our household. I lost track of scheduled debits which caused an overdraft where I was charged {$72.00} on XX/XX/2023 then this caused another overdraft two days later of {$36.00} totalling {$100.00}. I had money in my business account, but due to being sick, failed to move it over. I've tried to work with the bank in the past without success. I'd like the {$100.00} refunded. This was an isolated incident I believe.
Consumer Consent Provided Consent provided
4523520 2021-07-08 Applying for a mortgage or refinancing an existing mortgage Mortgage
Tags Older American
Issue Applying for a mortgage or refinancing an existing mortgage
Timely Yes
Company HANCOCK WHITNEY BANK
Product Mortgage
Sub Product Conventional home mortgage
Date Received 2021-07-08
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-07-08
Complaint What Happened I was looking for small loan about $ XXXX and ask about construction to mortgage loans and what the cost would be. I called XXXX XXXX on XX/XX/2021 and asked about mortgage products and mortgage to construction loan. I gave her my information and told her that I put in my offer on the land the day before. XXXX the lender said that she has no time for her and that she wouldnt approve me at all and then called the listing agent for the lot I submitted an offer on and told the listing agent that they should not sell to me because i could be qualified.
Consumer Consent Provided Consent provided
3441980 2019-11-18 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company HANCOCK WHITNEY BANK
Product Checking or savings account
Sub Issue Deposits and withdrawals
Sub Product Checking account
Date Received 2019-11-18
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2019-11-18
Complaint What Happened XX/XX/XXXX. I did a mobile deposit of XXXX. It got credit on XX/XX/XXXX. I pay two bills XXXX cellphone bill payment. XXXX dollars check cash. I was two bounce fees both. Totally XXXX dollars. They charge me another XXXX. Which is XXXX. I call ask why they charge bounce when check cleared. This Hancock and Whitney Bank. I still havent issue been able fix issue with them. I call Hancock and Whitney about issue costumer service on XX/XX/XXXX. I feel this overdraft was not reasonable. I know taking advance me as a consumer.
Consumer Consent Provided Consent provided
3763530 2020-07-24 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company HANCOCK WHITNEY BANK
Product Mortgage
Sub Product Home equity loan or line of credit (HELOC)
Date Received 2020-07-24
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-07-24
Consumer Consent Provided Consent not provided
2827889 2018-02-27 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company HANCOCK WHITNEY BANK
Product Checking or savings account
Sub Issue Funds not handled or disbursed as instructed
Sub Product Checking account
Date Received 2018-02-27
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2018-02-27
Complaint What Happened On XX/XX/XXXX I opened Access Checking Account # XXXX ( last four ) with XXXX XXXXXXXX XXXX at the XXXX, Florida Branch. I presented " Checking & Savings Promo Code '' XXXX in person. The teller confirmed I was eligible for this promotion and assigned it to my account. Please see attached email " Checking Code.PDF ''. I completed all requirements of said offer : " Bring the code above to your nearest financial center or apply online and open a new personal checking account with money not currently on deposit at XXXX XXXX or Whitney Bank by XX/XX/XXXX. The promo code is required at account opening. This offer is non-transferable and can not be combined with any other offers, and valid only for the person residing at the address the offer was mailed to. Limit of one new consumer checking-account-related bonus per household per calendar year. Enroll in online banking and select online statements, and make five eligible purchases with your debit card by XX/XX/XXXX. Eligible purchases include those with either a signature or PIN, excludes Online Bill Pay and ATM withdrawals. '' These steps were completed on XX/XX/XXXX ( please see STATEMENT.pdf ). For these steps, I made five purchases of groceries at XXXX. The terms state I should receive {$300.00} by XX/XX/XXXX. On XX/XX/XXXX at XXXX, I called XXXX XXXX 's customer service line and spoke with " XXXX '' ( I retain a recording of this conversation ), in which XXXX spoke with the promotion team and confirmed I am to receive the {$300.00} by XX/XX/XXXX, however no ticket is able to be made until the bank has violated its terms of the agreement on XX/XX/XXXX. XXXX XXXX then failed to provide me the {$300.00} by XX/XX/XXXX. On XX/XX/XXXX at I continued to not have the funding and I called XXXX XXXX customer service. I spoke with XXXX ( or XXXX? difficult to hear on recording ) ( I maintain a recording of this conversation ). She stated, " They did indicate that you were supposed to receive that by yesterday, they sent an email over to see what was going on with it. We're just waiting on a replay on that email to find out what's going on with the gift card promotion that you were supposed to have deposited into your account. '' XXXX XXXX has not given me the funds owed as of today XX/XX/XXXX ( see current account status.pdf ) and I request the CFPB 's assistance in communicating further with XXXX XXXX regarding the funds owed to me.
Consumer Consent Provided Consent provided
3038396 2018-10-05 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company HANCOCK WHITNEY BANK
Product Checking or savings account
Sub Issue Problem using a debit or ATM card
Sub Product Other banking product or service
Date Received 2018-10-05
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-10-05
Consumer Consent Provided N/A
4657334 2021-08-24 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company HANCOCK WHITNEY BANK
Product Checking or savings account
Sub Issue Deposits and withdrawals
Sub Product Checking account
Date Received 2021-08-24
Submitted Via Postal mail
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-08-24
Consumer Consent Provided N/A
2707382 2017-10-20 Problem getting a card or closing an account Credit card or prepaid card
Issue Problem getting a card or closing an account
Timely Yes
Company HANCOCK WHITNEY BANK
Product Credit card or prepaid card
Sub Issue Trouble getting, activating, or registering a card
Sub Product General-purpose prepaid card
Date Received 2017-10-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-10-20
Complaint What Happened I have concerns that Whitney Hancock Bank is conducting promotions that they are not intending to comply with - they are forcing the customer to " fight '' to obtain what was promised. Company promised in advertising that if you met deposit requirements you would receive {$100.00} prepaid debit card. XXXX @ XXXX am - Called and spoke to XXXX in Louisiana call center - he stated I met all the requirements. Card would be mailed after XXXX XXXX. XXXX - No card received. XXXX @ XXXX pm - Called and spoke with XXXX ( sp ) and she said card would not be mailed now - I asked for a manager. XXXX had another person come on the phone who said it would be mailed in XXXX. I asked for a copy of the promo advertisement because the advertisement I have said XXXX XXXX. He said he would obtain it and also asked for my cell phone to call me back. I provided my cell phone. No one has called me back.
Consumer Consent Provided Consent provided
6292582 2022-12-07 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company HANCOCK WHITNEY BANK
Product Checking or savings account
Sub Issue Problem accessing account
Sub Product Checking account
Date Received 2022-12-07
Submitted Via Postal mail
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-12-07
Consumer Consent Provided N/A
11529 2012-01-09 Loan modification,collection,foreclosure Mortgage
Issue Loan modification,collection,foreclosure
Timely Yes
Company HANCOCK WHITNEY BANK
Product Mortgage
Sub Product Home equity loan or line of credit
Date Received 2012-01-09
Submitted Via Web
Company Response Closed without relief
Consumer Disputed Yes
Date Sent To Company 2012-01-12
Consumer Consent Provided N/A
797235 2014-04-07 Account opening, closing, or management Bank account or service
Issue Account opening, closing, or management
Timely Yes
Company HANCOCK WHITNEY BANK
Product Bank account or service
Sub Product Checking account
Date Received 2014-04-07
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2014-04-14
Consumer Consent Provided N/A
1188154 2015-01-09 Deposits and withdrawals Bank account or service
Issue Deposits and withdrawals
Timely Yes
Company HANCOCK WHITNEY BANK
Product Bank account or service
Sub Product Checking account
Date Received 2015-01-09
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2015-01-09
Consumer Consent Provided N/A
196914 2012-11-23 Loan servicing, payments, escrow account Mortgage
Issue Loan servicing, payments, escrow account
Timely Yes
Company HANCOCK WHITNEY BANK
Product Mortgage
Sub Product Other mortgage
Date Received 2012-11-23
Submitted Via Postal mail
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2012-12-11
Consumer Consent Provided N/A
133330 2012-08-09 Account opening, closing, or management Bank account or service
Tags Older American, Servicemember
Issue Account opening, closing, or management
Timely Yes
Company HANCOCK WHITNEY BANK
Product Bank account or service
Sub Product Other bank product/service
Date Received 2012-08-09
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2012-08-10
Consumer Consent Provided N/A
629401 2013-12-10 Loan servicing, payments, escrow account Mortgage
Issue Loan servicing, payments, escrow account
Timely Yes
Company HANCOCK WHITNEY BANK
Product Mortgage
Sub Product Home equity loan or line of credit
Date Received 2013-12-10
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2013-12-13
Consumer Consent Provided N/A
466933 2013-07-25 Loan servicing, payments, escrow account Mortgage
Issue Loan servicing, payments, escrow account
Timely Yes
Company HANCOCK WHITNEY BANK
Product Mortgage
Sub Product Home equity loan or line of credit
Date Received 2013-07-25
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2013-07-26
Consumer Consent Provided N/A
1397390 2015-05-29 Problems caused by my funds being low Bank account or service
Issue Problems caused by my funds being low
Timely Yes
Company HANCOCK WHITNEY BANK
Product Bank account or service
Sub Product Checking account
Date Received 2015-05-29
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2015-06-01
Complaint What Happened I am XXXX of those people who opted out of overdraft protection because I did n't think we would need it with a household account and a personal account for myself. Then when I started paying bills all was well with the world then I started getting an overdraft notice because on their online site there is a button to click to use the household account or the personal. Several times now money is in the account and I click on the button but it charges me overdraft and pulls from the personal. This time I paid homeowners and car insurance and they hit me with XXXX ODs in my personal account and I have money in the household. Transfer the money and I am still overdrawn by {$66.00}. Is this their way of making money. I went into the branch the XXXX time, the assist manager said if I just wanted to spend money that I did n't have this would happen. I do n't spend money I do n't have because I do n't make enough money as it is. I am very careful, but this is out of hand. I am going to close both accounts and go somewhere else. I do n't believe it, that they could n't see where the money was, they just wanted the od protection fees. Keeping money in the Household acct and less in the personal, The acct numbers are only XXXX digits different
Consumer Consent Provided Consent provided
430620 2013-06-13 Account opening, closing, or management Bank account or service
Issue Account opening, closing, or management
Timely Yes
Company HANCOCK WHITNEY BANK
Product Bank account or service
Sub Product (CD) Certificate of deposit
Date Received 2013-06-13
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2013-06-14
Consumer Consent Provided N/A
390567 2013-04-24 Account opening, closing, or management Bank account or service
Issue Account opening, closing, or management
Timely Yes
Company HANCOCK WHITNEY BANK
Product Bank account or service
Sub Product Savings account
Date Received 2013-04-24
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2013-04-29
Consumer Consent Provided N/A
129550 2012-08-03 Settlement process and costs Mortgage
Issue Settlement process and costs
Timely Yes
Company HANCOCK WHITNEY BANK
Product Mortgage
Sub Product Conventional adjustable mortgage (ARM)
Date Received 2012-08-03
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2012-08-06
Consumer Consent Provided N/A
832844 2014-04-30 Customer service / Customer relations Credit card
Issue Customer service / Customer relations
Timely Yes
Company HANCOCK WHITNEY BANK
Product Credit card
Date Received 2014-04-30
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2014-05-02
Consumer Consent Provided N/A
410040 2013-05-20 Loan modification,collection,foreclosure Mortgage
Issue Loan modification,collection,foreclosure
Timely Yes
Company HANCOCK WHITNEY BANK
Product Mortgage
Sub Product Other mortgage
Date Received 2013-05-20
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2013-05-21
Consumer Consent Provided N/A
2726239 2017-11-10 Took or threatened to take negative or legal action Debt collection
Issue Took or threatened to take negative or legal action
Timely Yes
Company HANCOCK WHITNEY BANK
Product Debt collection
Sub Issue Threatened to arrest you or take you to jail if you do not pay
Sub Product Other debt
Date Received 2017-11-10
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-11-10
Complaint What Happened XXXX XXXX keeps calling non stop I have ask them to please stop as I have just XXXX my sister and my husband had to take a pay cut of XXXX weekly ask to please stop and I would pay I am having XXXX XXXX now and I am under XXXX XXXX I need just a bit of time XXXX XXXX till I turn my phone off at night on average daily I get 15to30 calls from them back to back. I do n't know what to do.i have had as many as 72 calls a day from this place
Consumer Consent Provided Consent provided
2298604 2017-01-19 Communication tactics Debt collection
Issue Communication tactics
Timely Yes
Company HANCOCK WHITNEY BANK
Product Debt collection
Sub Issue Frequent or repeated calls
Sub Product Payday loan
Date Received 2017-01-19
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2017-01-19
Complaint What Happened Harrison finance employees has been calling from different numbers and does not leave a message saying what company they represent or what the call pertains to.. they simply leave messages stating a name only when calling my phone. It has gotten to the point where they called my job everyday 3x a day as well as family members who I never listed as a reference. I am starting to believe they are looking up my family in the cities directory because they have even started calling my wife 's family and we just got married a month ago and I received this loan almost a year ago. I have sent in partial payments and the company states that they will not except anything but full payments. I have asked numerous of times for them to simply stop calling but now its has lead to full time harassment.
Consumer Consent Provided Consent provided
3829524 2020-09-03 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company HANCOCK WHITNEY BANK
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2020-09-03
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2020-09-03
Consumer Consent Provided Consent not provided
2136979 2016-09-28 Loan modification,collection,foreclosure Mortgage
Issue Loan modification,collection,foreclosure
Timely Yes
Company HANCOCK WHITNEY BANK
Product Mortgage
Sub Product Other mortgage
Date Received 2016-09-28
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2016-11-07
Consumer Consent Provided N/A
2740260 2017-11-28 Communication tactics Debt collection
Issue Communication tactics
Timely Yes
Company HANCOCK WHITNEY BANK
Product Debt collection
Sub Issue You told them to stop contacting you, but they keep trying
Sub Product I do not know
Date Received 2017-11-28
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-11-28
Complaint What Happened I recived calls daily from XXXX XXXX I know I do owe them we beening my husband and my self have talked to them with an agreed amount per week now they are filling up my email also will not appily weekly money to principal only interested or late fees I have had as many as 37 calls per day.we need help
Consumer Consent Provided Consent provided
1178728 2015-01-02 Loan modification,collection,foreclosure Mortgage
Issue Loan modification,collection,foreclosure
Timely Yes
Company HANCOCK WHITNEY BANK
Product Mortgage
Sub Product Conventional adjustable mortgage (ARM)
Date Received 2015-01-02
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2015-01-08
Consumer Consent Provided N/A
553465 2013-10-04 Application, originator, mortgage broker Mortgage
Issue Application, originator, mortgage broker
Timely Yes
Company HANCOCK WHITNEY BANK
Product Mortgage
Sub Product Home equity loan or line of credit
Date Received 2013-10-04
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2013-10-07
Consumer Consent Provided N/A
577273 2013-10-30 Credit decision / Underwriting Mortgage
Issue Credit decision / Underwriting
Timely Yes
Company HANCOCK WHITNEY BANK
Product Mortgage
Sub Product Other mortgage
Date Received 2013-10-30
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2013-11-01
Consumer Consent Provided N/A

Date of last update: 01 Apr 2025

Sources: Florida Department of State