3361849
|
2019-09-03
|
Communication tactics
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Atlantic Credit & Finance, Inc.
|
Product |
Debt collection
|
Sub Issue |
You told them to stop contacting you, but they keep trying
|
Sub Product |
Credit card debt
|
Date Received |
2019-09-03
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2019-09-03
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
I have an account with XXXX XXXX XXXX XXXX. I have been paying on the debt for 9 months. I need to change the arrangement but the number they give you to call XXXX answers, puts you on hold for two minutes, then says voice mailbox is full then ask u to press 0 for someone else when you do it again says the mailbox is full.The website www.atlanticcreditfinance.com only allows you to file a complaint but nowhere to access your account.
|
Consumer Consent Provided |
Consent provided
|
|
2466479
|
2017-04-25
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
Issue |
Took or threatened to take negative or legal action
|
Timely |
Yes
|
Company |
Atlantic Credit & Finance, Inc.
|
Product |
Debt collection
|
Sub Issue |
Sued you without properly notifying you of lawsuit
|
Sub Product |
Other debt
|
Date Received |
2017-04-25
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2017-04-25
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
I had a Line of Credit for {$20000.00} with XXXX of Florida and 5 years ago I stopped the monthly payments because I was renegotiating with them a Mortgage for my House. I XXXX XXXX XXXX I renegotiated the Mortgage and in XXXX of the same year I received a Law Suit from Atlantic Credit and Special Finance Unit LLC t o collect the total amount of the Lines of Credit through its Attorneys XXXX XXXX XXXX . I answered the Law Suit saying I did n't have any deb with Atlantic and I had never received a Notification from Beneficial informing that my account had been sold. Aft er one year they filed a Motion to Mediation but they did n't give me the opportunity to choose the Mediator and did n't follow the Procedures of the XXXX XXXX Court to go to Mediation. The day of the Mediation I attended the meeting but I told them that I wo n't participate because the irregularities they had done. At the beginning of this year there was a hearing in XXXX , XXXX XXXX Court, which was not attended personally by XXXX and the Judge accepted an Order to compel to mediation by XXXX XXXX XXXX .
|
Consumer Consent Provided |
Consent provided
|
|
1858493
|
2016-03-31
|
Disclosure verification of debt
|
Debt collection
|
|
Issue |
Disclosure verification of debt
|
Timely |
Yes
|
Company |
Atlantic Credit & Finance, Inc.
|
Product |
Debt collection
|
Sub Issue |
Not given enough info to verify debt
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2016-03-31
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-04-04
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Consumer Consent Provided |
N/A
|
|
1845613
|
2016-03-23
|
Taking/threatening an illegal action
|
Debt collection
|
|
Issue |
Taking/threatening an illegal action
|
Timely |
Yes
|
Company |
Atlantic Credit & Finance, Inc.
|
Product |
Debt collection
|
Sub Issue |
Seized/Attempted to seize property
|
Sub Product |
Credit card
|
Date Received |
2016-03-23
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-03-23
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Consumer Consent Provided |
Consent not provided
|
|
3108313
|
2018-12-24
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
Atlantic Credit & Finance, Inc.
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
Credit card debt
|
Date Received |
2018-12-24
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-12-24
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Consumer Consent Provided |
Consent not provided
|
|
2558292
|
2017-06-25
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
Issue |
Took or threatened to take negative or legal action
|
Timely |
Yes
|
Company |
Atlantic Credit & Finance, Inc.
|
Product |
Debt collection
|
Sub Issue |
Seized or attempted to seize your property
|
Sub Product |
Credit card debt
|
Date Received |
2017-06-25
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2017-06-25
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
There 's an old, unsecured line of credit I took out with XXXX XXXX XXXX / XXXX back in 2005. The original amount was {$7500.00} and I made payments periodically - but not always on time due to difficult financial circumstances. In total, I probably made {$2000.00} in payments over time. But, I 've been un / underemployed for most of the last 13 years and have struggled to simply make ends meet - much less make progress towards old debts. I have never filed for bankruptcy, nor do I intend to. That debt was written off by XXXX / XXXX and the right to collect the debt was purchased for pennies on the dollar by Atlantic Credit & Finance. Atlantic Credit & Finance is somehow partnered up with a law firm called XXXX XXXX out of XXXX, FL. They sought a legal judgment against me without properly without giving me proper notice and secured said judgment and had a lien imposed on my personal checking account. Now, any money that goes into that account will be garnished. I never had a hearing or opportunity to tell my side of the story to a judge or magistrate - although I am in the process of filing for such a hearing. The judgment and the lien are for over {$9000.00} - although I know they bought the debt for only a fraction of the original {$7500.00} debt. This is wrong!! The interest / charges are criminal given the fact they bought the debt for pennies on the dollar.
|
Consumer Consent Provided |
Consent provided
|
|
1233594
|
2015-02-10
|
Managing the loan or lease
|
Consumer Loan
|
|
Issue |
Managing the loan or lease
|
Timely |
Yes
|
Company |
Atlantic Credit & Finance, Inc.
|
Product |
Consumer Loan
|
Sub Product |
Installment loan
|
Date Received |
2015-02-10
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-02-13
|
Consumer Consent Provided |
N/A
|
|
2575565
|
2017-07-16
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Atlantic Credit & Finance, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
I do not know
|
Date Received |
2017-07-16
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2017-07-18
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Consumer Consent Provided |
Consent not provided
|
|
1709599
|
2015-12-18
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Atlantic Credit & Finance, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
Credit card
|
Date Received |
2015-12-18
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-12-18
|
Company Public Response |
Company chooses not to provide a public response
|
Consumer Consent Provided |
Consent not provided
|
|
2773828
|
2018-01-06
|
Written notification about debt
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
Atlantic Credit & Finance, Inc.
|
Product |
Debt collection
|
Sub Issue |
Didn't receive notice of right to dispute
|
Sub Product |
I do not know
|
Date Received |
2018-01-06
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-01-06
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Consumer Consent Provided |
Consent not provided
|
|
2902762
|
2018-05-11
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Atlantic Credit & Finance, Inc.
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
Credit card debt
|
Date Received |
2018-05-11
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-05-11
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
This company has sent me multiple letters and has reached and spoken to me by phone so they are aware they have my correct information. I told them I would pay when I could and to stop calling until then. After that, that have harassed/repeatedly called my parents and several grandparents and have given information that this was concerning a debt which should not be given to family members
|
Consumer Consent Provided |
Consent provided
|
|
1279587
|
2015-03-12
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Atlantic Credit & Finance, Inc.
|
Product |
Debt collection
|
Sub Issue |
Used obscene/profane/abusive language
|
Sub Product |
Medical
|
Date Received |
2015-03-12
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-03-19
|
Company Public Response |
Company chooses not to provide a public response
|
Consumer Consent Provided |
N/A
|
|
1116495
|
2014-11-14
|
Taking/threatening an illegal action
|
Debt collection
|
|
Issue |
Taking/threatening an illegal action
|
Timely |
Yes
|
Company |
Atlantic Credit & Finance, Inc.
|
Product |
Debt collection
|
Sub Issue |
Sued where didn't live/sign for debt
|
Sub Product |
Credit card
|
Date Received |
2014-11-14
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-11-14
|
Consumer Consent Provided |
N/A
|
|
1646816
|
2015-11-09
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Atlantic Credit & Finance, Inc.
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
Credit card
|
Date Received |
2015-11-09
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-11-09
|
Company Public Response |
Company chooses not to provide a public response
|
Complaint What Happened |
The company is calling my work number to collect a debt.
|
Consumer Consent Provided |
Consent provided
|
|