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ASSOCIATED CREDIT SERVICES, INC. - Florida Company Profile

Company Details

Entity Name: ASSOCIATED CREDIT SERVICES, INC.
Jurisdiction: FLORIDA
Filing Type: Foreign Profit
Status: Active

The business entity is active. This status indicates that the business is currently operating and compliant with state regulations, suggesting a lower risk profile for lenders and potentially better creditworthiness.

Date Filed: 06 Jan 2000 (25 years ago)
Document Number: F00000000092
FEI/EIN Number 042490014

Federal Employer Identification (FEI) Number assigned by the IRS.

Address: 3 HIGHWOOD DR., TEWKSBURY, MA, 01876, US
Mail Address: P.O. BOX 1201, ATTN: DARYA COLDWELL, TEWKSBURY, MA, 01876, US
Place of Formation: MASSACHUSETTS

Key Officers & Management

Name Role Address
ROBINSON ANDREW B President 3 HIGHWOOD DR., TEWKSBURY, MA, 01876
Neel Jason Chief Executive Officer 3 HIGHWOOD DR., TEWKSBURY, MA, 01876
Robinson Jacob Chief Operating Officer 3 HIGHWOOD DR., TEWKSBURY, MA, 01876
CORPORATION SERVICE COMPANY Agent -

Events

Event Type Filed Date Value Description
CHANGE OF PRINCIPAL ADDRESS 2022-01-23 3 HIGHWOOD DR., SUITE 102E, TEWKSBURY, MA 01876 -
CHANGE OF MAILING ADDRESS 2022-01-23 3 HIGHWOOD DR., SUITE 102E, TEWKSBURY, MA 01876 -

Documents

Name Date
ANNUAL REPORT 2024-03-24
ANNUAL REPORT 2023-04-06
AMENDED ANNUAL REPORT 2022-11-02
ANNUAL REPORT 2022-01-23
ANNUAL REPORT 2021-04-12
ANNUAL REPORT 2020-04-30
ANNUAL REPORT 2019-05-07
ANNUAL REPORT 2018-04-28
ANNUAL REPORT 2017-04-28
ANNUAL REPORT 2016-03-26

CFPB Complaint

Complaint Id Date Received Issue Product
11452359 2025-01-09 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Associated Credit Services, Inc.
Product Credit reporting or other personal consumer reports
Sub Issue Account information incorrect
Sub Product Credit reporting
Date Received 2025-01-09
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-09
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
11049306 2024-12-05 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2024-12-05
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-05
Company Public Response Company believes it acted appropriately as authorized by contract or law
Complaint What Happened This debt collector claimed I owed money to t bank. I said I was not aware of any accounts with that corporation. I need to see validation of debt. I need to see all of the transactions on account. I need to see a contract between the original creditor and myself. I need to know if there was any insurance claims on the debt or tax credits. If so how much? I also need to see you have permission or authorization to collect on this debt in the state of Florida. Is your company address XXXX XXXX XXXX XXXX XXXX XXXX XXXX fl XXXX phone XXXX. This person asked me for my social security number. Thats a joke. This is a crime based on the false claims act. Even thought the debt is not not not mine the act states clearly that this debt belongs to the United States based on the 1933 bankruptcy.
Consumer Consent Provided Consent provided
4097393 2021-01-27 Problem with a lender or other company charging your account Checking or savings account
Issue Problem with a lender or other company charging your account
Timely Yes
Company Associated Credit Services, Inc.
Product Checking or savings account
Sub Issue Transaction was not authorized
Sub Product Checking account
Date Received 2021-01-27
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-01-27
Consumer Consent Provided N/A
1117924 2014-11-14 Cont'd attempts collect debt not owed Debt collection
Tags Older American, Servicemember
Issue Cont'd attempts collect debt not owed
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Debt resulted from identity theft
Sub Product Other (i.e. phone, health club, etc.)
Date Received 2014-11-14
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2014-11-14
Consumer Consent Provided N/A
10528805 2024-10-21 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2024-10-21
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-10-21
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
10181322 2024-09-21 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product Other debt
Date Received 2024-09-21
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-09-21
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
6559036 2023-02-11 Threatened to contact someone or share information improperly Debt collection
Issue Threatened to contact someone or share information improperly
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Contacted you after you asked them to stop
Sub Product Other debt
Date Received 2023-02-11
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-03-08
Complaint What Happened In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681 Account Name : XXXX XXXX XXXX Original Acct # XXXXXXXX XXXX Acct # XXXX XXXX Acct # XXXX Has violated my rights I have received 11 collection letters by email on these dates with 2 different account numbers and different amounts I should pay XXXX Balance {$230.00} - Acct # XXXX XXXX {$230.00} - Acct # XXXX XXXX {$230.00} - Acct # XXXX XXXX {$230.00} - Acct # XXXX XXXX {$290.00} -Acct # XXXX XXXX {$230.00} -Acct # XXXX XXXX {$230.00} - Acct # XXXX XXXX : {$530.00} -Acct # XXXX XXXX : {$230.00} -Acct # XXXX XXXX : $ XXXX Acct # XXXX XXXX : {$290.00} -Acct # XXXX 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 15 U.S.C. 1692C Withoutthe priorconsentof the consumergiven directly to the debt collector or the express permssion of a court of competent jurisdiction. a debt collector may not communicate witha consumer in connection with the collection of any debt
Consumer Consent Provided Consent provided
3447392 2019-11-22 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product Other debt
Date Received 2019-11-22
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-11-22
Complaint What Happened I owe XXXX XXXX {$1000.00} The credit agency is trying to collect {$3400.00} saying they are representing XXXX XXXX. XXXX XXXX told me all I owe is the {$1000.00}
Consumer Consent Provided Consent provided
3166826 2019-03-01 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product Other debt
Date Received 2019-03-01
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-03-01
Company Public Response Company believes it acted appropriately as authorized by contract or law
Complaint What Happened In XXXX of 2018, we moved from XXXX to XXXX. Earlier today we noticed this company ASSOCIATED CREDIT SERVICES , INC. on my husbands credit report. We called and the representative initially had a hard time locating him until we provided his social. We never received a notice that the bill was past due. We never received any notice from this company. Nothing. The rep from the collection agency said its our fault because we should have notified them that we moved. As if we KNEW of the debt when we with over 1,000 miles away from where they sent it. We logged in today to our online account with the company ( XXXX XXXX XXXX ) and the amount we owed was DOUBLE what it normally is. We werent on some negotiated billing or whatever. We paid each month what was due so to even see it doubled is troubling. Its as if XXXX XXXX XXXX punishes you for leaving. Anyway, the communication from the rep at the collection agency went nowhere. Im publishing this to let everyone know to beware of this collection agency and XXXX XXXX XXXX. They dont send notices and then add XXXX to your credit report.
Consumer Consent Provided Consent provided
10146890 2024-09-17 Closing an account Checking or savings account
Issue Closing an account
Timely Yes
Company Associated Credit Services, Inc.
Product Checking or savings account
Sub Issue Fees charged for closing account
Sub Product Checking account
Date Received 2024-09-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-09-17
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
1395866 2015-05-28 Communication tactics Debt collection
Issue Communication tactics
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Frequent or repeated calls
Sub Product Medical
Date Received 2015-05-28
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed No
Date Sent To Company 2015-05-28
Complaint What Happened They continue to call my work number over and over again. Prior to XXXX XXXX, they would leave messages on the general voicemail that this was an attempt to collect a debt and request a call back. They were told on XXXX XXXX at XXXX to stop calling this is a business. They stopped for a while, and have began calling AGAIN. They called at XXXX today from a number that just reads XXXX, FL XXXX
Consumer Consent Provided Consent provided
7237066 2023-07-11 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product Other debt
Date Received 2023-07-11
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-07-11
Complaint What Happened Associated Credit Services , Inc.- While attempting to collect a {$600.00} bill that is not mine, reached out via phone to advise me of a bill from XXXX XXXX XXXX XXXX XXXX This bill was from address XXXX XXXX XXXX XXXX, I have never resided or had utilities in my name at that address. ( See attached expired federal drivers license with address of residence ) XXXX XXXX was a rental property that someone else owned/rented from and I moved before the residence 's electric was shut off, but because they are trying to add the two meters ( on the same home ) together, I am now receiving this unpaid bill, almost 5 years later. No way, it's not mine and I am formally disputing BOTH companies record of this because it is inaccurate. I did ask for a copy of the bill when I was first notified to verify it was actually mine, the address on the bill clearly states XXXX XXXX, not XXXX. All documents are attached. Please do not have them contact me, take payments from me and send that bill back to XXXX XXXX so I can dispute and handle legally with that company. The gentleman I spoke to at Associated Credit Services was extremely rude and ignorant discussing this issue with me- he clearly has no idea what is going on and didn't care to hear it ( outside of his mindset ) He should not be dealing or handling ANY customer service issues whatsoever. Any questions please feel free to reach out to me. Thank you in advance.
Consumer Consent Provided Consent provided
8146857 2024-01-11 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Debt was paid
Sub Product Other debt
Date Received 2024-01-11
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-01-11
Consumer Consent Provided Consent not provided
7999529 2023-12-15 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely No
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product Other debt
Date Received 2023-12-15
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-12-15
Consumer Consent Provided Consent not provided
2035517 2016-07-28 Disclosure verification of debt Debt collection
Tags Older American
Issue Disclosure verification of debt
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Right to dispute notice not received
Sub Product I do not know
Date Received 2016-07-28
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2016-07-28
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
3790677 2020-08-12 Took or threatened to take negative or legal action Debt collection
Issue Took or threatened to take negative or legal action
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Threatened or suggested your credit would be damaged
Sub Product I do not know
Date Received 2020-08-12
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-08-12
Consumer Consent Provided Consent not provided
5592882 2022-05-23 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Debt was paid
Sub Product Credit card debt
Date Received 2022-05-23
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-05-23
Complaint What Happened I had 2 credit card with the XXXX bank which were sold to XXXX bank. I had a law suit filed by XXXX Bank against me re one of the credit card in XXXX. Somewhere around XXXX of XX/XX/XXXX I received the phone call from Associated Credit Services. Since one credit card was in the legal dispute and only attorneys could communicate on the subject I thought that Associated Credit Card Services Rep is talking about the second card and I settled the debt for {$3000.00} with the Associated Credit Services , Inc ph : XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, XXXX XXXXXXXX and this settlement was fully paid ( {$1000.00} withdrawn from my account on XXXX XXXX ; XX/XX/XXXX and XX/XX/XXXX ). Meanwhile I also settled the credit card which was in the legal dispute through my attorney and also paid the settlement fully and the file was closed on the court level. Later I discovered that both settlement were done for the same credit card ( not two different accounts ). I called XXXX Bank and they said that they never received the settlement from Associated credit services nevertheless they sent me 1099 C form with the debt discharge and the amount corresponds to Associated Credit Services settlement. They reject to discuss and say that they never received the money from Associated credit services. I haven't received the confirmation of the settlement from either Associated Credit Services or XXXX Bank after multiple requests. XXXXt bank denies that the settlement with Associated Credited exist and that they received the money and Associated credit Services has been promising email/mail the confirmation of the settlement since XXXX, XXXX. I made multiple phone calls to Associated Credit Services and they always say it's on its way. I talked to XXXX XXXX, XXXX XXXX, XXXX, XXXX XXXX and other people. It's already about 3 months since I am trying to resolve the issue and none of the parties involved acknowledge the settlement done by associated Credit Services with official letter and XXXX Bank denies it at all. I apid for the same settlement twice and it seams like a fraud
Consumer Consent Provided Consent provided
3447324 2019-11-22 Communication tactics Debt collection
Issue Communication tactics
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Frequent or repeated calls
Sub Product Other debt
Date Received 2019-11-22
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-11-22
Complaint What Happened XX/XX/XXXX and XX/XX/XXXX I have a XXXX XXXX XXXX, within the last 2 years I had a XXXX XXXX, XXXX XXXX in XXXX XXXX and a total of over 6 hospital stays due to this condition. I was in the hospital on XX/XX/XXXX and my brother notified them when they called that I was in the hospital for a XXXX XXXX. They continued to call my cell phone over 8 more times on XX/XX/XXXX knowing I was in the hospital. On XX/XX/XXXX my brother answered my iphone and told them again I was in the hospital and they continueed to call me knowing that I was in the hospital for a XXXX XXXX They are also charging me more than what is owed. In previous communications I made a payment arrangement with their employee XXXX XXXX in believe that is his name and they tried to charge my checking account on an earlier date then XXXX agreed to. I then made another payment arrangement with them via XXXX and again they tried to charge my checking account prior to the agrred upon date. XXXX or XXXX XXXX a supervisor was extremely rude and said their was no such payment arrangement on file.Asked him to check with XXXX and he becaming insulting
Consumer Consent Provided Consent provided
3406288 2019-10-15 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product Other debt
Date Received 2019-10-15
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-10-15
Consumer Consent Provided Consent not provided
4195228 2021-03-09 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Credit card debt
Date Received 2021-03-09
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-03-09
Consumer Consent Provided Other
6511086 2023-01-31 Attempts to collect debt not owed Debt collection
Tags Older American
Issue Attempts to collect debt not owed
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Debt was paid
Sub Product Other debt
Date Received 2023-01-31
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-02-28
Complaint What Happened XXXX XXXX XXXX XXXX XXXX XXXX XXXX ACS IncXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX.. View customer complaints of ACS Inc. ( XXXX XXXX XXXX ) From : XXXX XXXX Sent : Thursday, XX/XX/XXXX XXXX XXXX XXXX XXXX XXXXXXXX Subject : Important Information from ACS XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX Creditor : XXXX Our Account Number : XXXX Original Account Number : XXXX Balance : {$50.00} ________________________________________ Dear, Despite our attempts to reach you, your account remains significantly past due. We would like to assist you in resolving your collection account. Upon resolution of your account, all collection activity will be stopped. It is important that we address your account promptly. Even if you are experiencing a financial hardship, we would like the opportunity to work with you towards a mutually agreeable resolution. Please keep in mind that unless you communicate with us, we can not assist you. Please contact our office as soon as possible to further discuss your account. Mail : To make a payment by mail please send your payment to XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, MA XXXX Phone : To pay by phone or if you have questions about your account please call XXXX Online : To make your payment online please visit XXXX or click the button below CLICK HERE TO PAY Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, MA XXXX Toll Free ( XXXX ) XXXX Fax ( XXXX ) XXXXXXXX XXXX This communication is from a debt collector. This is an attempt to collect a debt, and any information obtained will be used for that purpose. CO : In Colorado : XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX, CO XXXX. ( XXXX ) XXXX. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. NC : North Carolina Permit # XXXX - XXXX XXXX XXXX, XXXX XXXX, XXXX, MA XXXX North Carolina Permit # XXXX - XXXX XXXX XXXX, XXXX XXXX, XXXX, MA XXXXXXXX XXXX XXXX This collection agency is licensed by The XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX
Consumer Consent Provided Consent provided
3233544 2019-05-06 Took or threatened to take negative or legal action Debt collection
Issue Took or threatened to take negative or legal action
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Threatened or suggested your credit would be damaged
Sub Product Credit card debt
Date Received 2019-05-06
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-05-06
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
3101643 2018-12-15 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Other debt
Date Received 2018-12-15
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-12-15
Company Public Response Company believes it acted appropriately as authorized by contract or law
Complaint What Happened ASSOC CREDIT SERVICES XXXX XXXX XXXX XXXX. XX/XX/2018 {$800.00} I HAVE NO KNOWLEDGE OF THIS DEBT. ANY ACCOUNT ( s ) OPENED IN MY NAME IS A RESULT OF IDENTITY THEFT.
Consumer Consent Provided Consent provided
5670249 2022-06-14 Took or threatened to take negative or legal action Debt collection
Issue Took or threatened to take negative or legal action
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Threatened or suggested your credit would be damaged
Sub Product Other debt
Date Received 2022-06-14
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-06-14
Complaint What Happened Associated Credit Services attempted to collect on debt already paid. They were notified of this fact on XX/XX/2022 and also notified of paperwork submitted to the Internal Revenue Service ( IRS ). Instead of ceasing their debt collection attempts, they used the personal information contained on the IRS forms ( Social Security number ) and submitted false claims to all 3 major credit bureaus on this satisfied debt. These false claims prevented me from accessing my credit when I was in dire need of accessing it at the emergency room at the XXXX XXXX XXXX. I will hold Associated Credit liable for any and all false claims and retain all rights to sue them under the FDCPA and collect fines and fees owed to me. Furthermore, a W-9 was requested of them on the same day. They have failed to provide said W-9.
Consumer Consent Provided Consent provided
3913548 2020-10-22 Took or threatened to take negative or legal action Debt collection
Tags Servicemember
Issue Took or threatened to take negative or legal action
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Seized or attempted to seize your property
Sub Product I do not know
Date Received 2020-10-22
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-10-22
Complaint What Happened We have an important message from Associated Credit Services. This is a call from a debt collector, please call XXXX XXXX XXXX claim To be supervisor didnt give me his supervisors name as XXXX I do not know
Consumer Consent Provided Consent provided
2817633 2018-02-17 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2018-02-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-02-17
Company Public Response Company believes it acted appropriately as authorized by contract or law
Complaint What Happened Associated Credit Services first sent a bill collection letter to me in XX/XX/XXXX, upon receiving it I sent a debt validation letter. I return all they sent to me was statements. However they sent me nothing that validates that this debt is mine, no SSN, no Date of Birth. I want the debt deleted ASAP.
Consumer Consent Provided Consent provided
6494498 2023-01-28 Attempts to collect debt not owed Debt collection
Tags Servicemember
Issue Attempts to collect debt not owed
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Other debt
Date Received 2023-01-28
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-01-28
Complaint What Happened I was the victim of identity theft and a loan with XXXX was taken out fraudulently in my name. I submitted the required paperwork with XXXX to initiate a fraud claim on XX/XX/2022. On XXXX XXXX, 2022 XXXX confirmed that my fraud claim was substantiated. As of today. XXXX XXXX, that claim was confirmed two additional times, on XXXX XXXX and XXXX XXXX. Due to administrative error, the debt was sold to XXXX XXXX XXXX on XXXX XX/XX/2022. I also received a letter from XXXX XXXX dated XXXX XXXX. I contacted XXXX about this, and they confirmed on XXXX XXXX, both via phone call and email, that the fraud claim was substantiated and I was not responsible for the debt. Further, they stated that they had purchased the debt back from XXXX XXXX XXXX. On XXXX XXXX I received a letter from Associated Credit Services saying that I still owed the debt. I contacted ACS on XXXX XXXX and was directed to forward my documentation to XXXX. I did so, however when I returned a phone call from ACS later in the day I was told that my fraud claim had been rescinded and that I need to pay a minimum of {$3200.00} to clear the debt. I refused to do so and the agent ended the call.
Consumer Consent Provided Consent provided
12263154 2025-02-27 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Debt was paid
Sub Product Other debt
Date Received 2025-02-27
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-02-27
12658992 2025-03-23 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product Credit card debt
Date Received 2025-03-23
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-03-23
12718386 2025-03-28 Communication tactics Debt collection
Issue Communication tactics
Timely Yes
Company Associated Credit Services, Inc.
Product Debt collection
Sub Issue Frequent or repeated calls
Sub Product I do not know
Date Received 2025-03-28
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-03-28

Date of last update: 01 Apr 2025

Sources: Florida Department of State