|
11509039
|
2025-01-13
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2025-01-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-14
|
|
|
6756133
|
2023-03-27
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
Medical debt
|
| Date Received |
2023-03-27
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-03-27
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3239255
|
2019-05-11
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2019-05-11
|
| Submitted Via |
Postal mail
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-05-11
|
| Consumer Consent Provided |
N/A
|
|
|
3660406
|
2020-05-20
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2020-05-20
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-05-20
|
| Complaint What Happened |
I had XXXX XX/XX/XXXX at XXXX Hospital XXXX in XXXX XXXX, Florida, with anesthesia services provided by XXXX XXXX, XXXX ( XXXX ). The claim was sent to our health insurance, XXXX XXXX, and we were found to owe {$1000.00}. We received a bill from XXXX for this amount, which we paid in full online on XX/XX/XXXX via American Express. On XX/XX/XXXX we received a collection notice for this service from Frost-Arnett ( XXXX ) in the amount of {$1000.00}. We explained at that time that the bill had already been paid in full. Since then, we have received 4 or 5 additional calls from Frost-Arnett attempting to collect on this debt that had been paid in full prior to receiving any communication from a collections agency. After contacting XXXX several times to correct this situation, we received a letter from them dated XX/XX/XXXX stating we had a XXXX balance on the account and were assured that the issue had been taken care of. We received another phone call from Frost-Arnett today, XX/XX/XXXX, again attempting to collect on this previously paid debt. We would like for Frost-Arnett to cease and desist in their harassing attempts to collect on an already paid debt. Additionally, we are requesting a letter in writing stating that this debt collection attempt was made in error and will not affect my credit.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2969513
|
2018-07-21
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2018-07-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-07-21
|
| Complaint What Happened |
On XX/XX/XXXX I was contacted by phone by the Frost Arnett company. They stated that I owed money in the amount of {$750.00} to XXXX XXXX XXXX in XXXX FL, for services rendered on XX/XX/XXXX. The woman speaking barely gave me any time to speak! It was difficult to just get a little information from her about this so called debt. She wanted me to send a check in the above amount to their company, so they could forward it. I refused, and hung up. I then called the physician group that rendered the service, after calling my insurance company. I found out that, not only did I not owe any money, but my doctor had been paid the allowed amount from XXXX, which is my insurance company. This payment was paid on XX/XX/XXXX!!!!
I can only assume that having a bill collector contact me, will alter my credit score! This is very disturbing to me!
I did call Frost Arnett, and informed them that I would be reporting their company for poor, or even illegal business practices.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2849465
|
2018-03-20
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
Medical debt
|
| Date Received |
2018-03-20
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-03-20
|
| Consumer Consent Provided |
Consent not provided
|
|
|
5322084
|
2022-03-14
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Threatened or suggested your credit would be damaged
|
| Sub Product |
Medical debt
|
| Date Received |
2022-03-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-03-14
|
| Complaint What Happened |
Charge for medical service on XX/XX/XXXX should have been billed by XX/XX/XXXX. Collections agency was notified. Medical service billing dept says collection agency can bill to the proper people. I'm not sure how since they are not my provider.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6715420
|
2023-03-18
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Impersonated attorney, law enforcement, or government official
|
| Sub Product |
Medical debt
|
| Date Received |
2023-03-18
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-04-14
|
| Complaint What Happened |
We received a letter in the mail from a debt collector called Frost-Arnett citing we owed {$80.00} from a medical bill with a balance at XXXX XXXX XXXX XXXX XXXX . I almost paid the bill but then noticed it was addressed to me with my husbands last name despite me keeping my maiden name which didn't make sense.
I then reserached Frost-Arnett and it seems they are a fraudulent company trying to scam people. I did not pay anything and am just reporting them.
The contact number listed on the debt collector letter was XXXX and they wanted me to send the money to XXXX XXXX XXXX in XXXX, TN XXXX. There was also a website listed of XXXX Please do not reach out to the company on my behalf. Just hold them accountable for their actions.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3180051
|
2019-03-14
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Medical debt
|
| Date Received |
2019-03-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-03-14
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7598824
|
2023-09-25
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2023-09-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-09-25
|
| Consumer Consent Provided |
Consent not provided
|
|
|
4306910
|
2021-04-18
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Medical debt
|
| Date Received |
2021-04-18
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-04-18
|
| Consumer Consent Provided |
Consent not provided
|
|
|
1423566
|
2015-06-16
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Indicated committed crime not paying
|
| Sub Product |
Medical
|
| Date Received |
2015-06-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-06-18
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7340062
|
2023-08-03
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2023-08-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-08-03
|
| Consumer Consent Provided |
Consent not provided
|
|
|
8380205
|
2024-02-20
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
You told them to stop contacting you, but they keep trying
|
| Sub Product |
Medical debt
|
| Date Received |
2024-02-20
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-02-23
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3877081
|
2020-10-02
|
Problem with a credit reporting company's investigation into an existing problem
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Problem with a credit reporting company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Investigation took more than 30 days
|
| Sub Product |
Credit reporting
|
| Date Received |
2020-10-02
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-10-08
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6780405
|
2023-03-31
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
Medical debt
|
| Date Received |
2023-03-31
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-03-31
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3489563
|
2020-01-08
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2020-01-08
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-01-08
|
| Consumer Consent Provided |
N/A
|
|
|
5049071
|
2021-12-28
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
Medical debt
|
| Date Received |
2021-12-28
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-12-28
|
| Complaint What Happened |
Hello, how are you going to send me a medical bill if my son has XXXX and has XXXX what bill are you going to charge me, XXXX covers everything.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4943781
|
2021-11-24
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Credit reporting
|
| Date Received |
2021-11-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-11-24
|
| Consumer Consent Provided |
Consent not provided
|
|
|
4771222
|
2021-10-01
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2021-10-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-10-01
|
| Complaint What Happened |
On XX/XX/2021, I received XXXX for a XXXX XXXX and a XXXX by my doctor, XXXX XXXX XXXX, at the XXXX XXXX XXXX. That day i sign the quote that i was given 1 month prior and the agreed upon price, of {$4500.00}, was paid that day as well. The price was split into two XXXX, one was my XXXX, medical cpt code # XXXX. And the second was my XXXX XXXX cpt code # XXXX.
The paperwork i signed and agreed to says An additional charge will be applicable if the XXXX requires special supplies and or patient may receive a bill from XXXX for XXXX, XXXX or any other supply used by your surgeon. If that were the case then the price of {$4500.00} is what i should only pay unless extra supplies were used. Which they were not.
Two months after my procedure, XXXX XXXX XXXX reached out to me stating that they never charged me for a third code for {$2300.00}. That code being XXXX again. My doctor, the one who performed the XXXX, spoke to XXXX XXXX XXXX saying he only charges once for that code and that is what he quoted me. XXXX XXXX on XX/XX/XXXX handed me that quote which they agreed to charge me, i signed, paid for it, then received my XXXX.
I spoke with XXXX, XXXX XXXX collection company, over the phone and theyre saying its now {$3400.00} and the charge is for XXXX. I already paid for the XXXX, {$800.00} on the quote.
Im very confused with why they keep trying to charge me for a XXXX that I paid in full and XXXX i paid in full as well. Im in no right liable to pay this collections.
Attached is the statement they sent me for {$2300.00} The quote, of {$4500.00} and {$800.00}, I signed and paid the day of the XXXX.
And the new Statement XXXX is charging me {$3400.00} for anesthesia The doctor that performed the XXXX is XXXX XXXX XXXX from XXXX Florida XXXX XXXX XXXX XXXX ) XXXX For any additional questions you can contact theyre office and speak with XXXX XXXX.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5378247
|
2022-03-28
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Medical debt
|
| Date Received |
2022-03-28
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-03-28
|
| Complaint What Happened |
I keep receiving letters from Frost Arnett about a debt I dont owe. The latest one was on XX/XX/XXXX after several attempts before that. I did send a letter indicated that the information of my debt is invalid and also called the company ( Frost-Arnett ) to explain that i never received any service from their client ( XXXX XXXX XXXX ) so that is impossible for me to owe them any money.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4458453
|
2021-06-14
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Medical debt
|
| Date Received |
2021-06-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-06-14
|
| Complaint What Happened |
I was in an accident rear ended on XX/XX/XXXX. My pain management doctor, XXXX XXXX XXXX. XXXX, started billing my PIP through XXXX XXXX claim # XXXX. I had NO CHANGE from preexisting conditions or treatment. I never got even a single bill from the doctor, but when the PIP ran out they demanded money to be seen. They then placed the Illegal debt with Frost Arnett, who I called, and formally disputed this account. It has been over 60 days and they have not responded to the dispute, or addressed the dispute, or sent any mail whatsoever, but just did recently send the billings that XXXX XXXXXXXX Sent them. THEY ARE OUT OF TIME FOLLOWING A DISPUTE TO CONTINUE AND MUST CEASE.
ATTACHED AND FOLLOWING HERE BELOW IS THE LETTER I SENT FROST ARNETT : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Florida XXXX XXXX XXXX XX/XX/XXXX CL # XXXX claim # XXXX XXXX XXXX XXXX XXXX XXXX, TN XXXX Phone XXXX XXXX Frost Arnett account number www.frost-arnett.com XXXX XXXX XXXX XXXX, Tennessee XXXX On XX/XX/XXXX I was rear ended. I filed a claim and went to the ER to get checked out. Shortly thereafter, upon my regular visit, I informed my XXXX XXXX doctor, Dr. XXXX Office, about the accident, and gave them a release to get the ER information. I had minor XXXX XXXX, and apart from that, no new injuries.
My doctors office began to bill my PIP through XXXX XXXXXXXX. I have been informed this PAYS MORE to the doctor for most procedures. I WAS NOT TREATED FOR ANY OF THE TEMPORARY DISCOMFORT IN MY XXXX. I got no procedures, no medication, no examinations beyond the initial cursory, brief examination in early XXXX. Further, at no time, to date, have I ever gotten a single billing, or notice of billing, or indication I had been getting billed, in any manner, either verbal, written, or electronic. For all purposes, and in all respects, my treatment through XXXX XXXX XXXX and XXXX XXXX in XXXX or XXXX XXXX, there was nothing to indicate that my treatment for my lower back and other issues, which were pre-existing and ongoing, had changed in any manner, shape, or form.
In XXXX of XXXX I assume the PIP funds had run out, and was told that I would not be seen until over {$1200.00} was paid. I was not given or offered continuity of service and care. I was told I needed to talk to the office manager, and made multiple calls and left multiple messages about this situation, but was never called back. My account was handed off to a collection agency. I asked for copies of billing ( from Frost-Arnett ), which I have just gotten. I also asked for these documents from XXXX XXXXXXXX, which came much sooner. I had requested the documentation from XXXX XXXXXXXX on XX/XX/XXXX. It came within 10 days. I requested the same from Frost-Arnett, which has just come via email approaching 60 days after the request and initial dispute of this bill and account. This more than exceeds Frost Arnett fulfilling their duty to respond, in writing, to this dispute within 30 days, and exceeds the 15 day window following that date. Frost-Arnett has not verified the debt or addressed the dispute.
Under the FDCPA I have the following rights : # 1. Right to notice of the debt. Frost-Arnett has not sent any mail or communication other than one email which was late. I contacted them after the client, my doctor, told me that was who would handle it. # 2. Right to contest the debt. I exercised this right MORE THAN TWO MONTHS AGO, and none of the merits of my dispute, clearly laid out to Frost-Arnett over 60 days ago, were addressed. # 3. Right to verify the debt Frost-Arnett has not verified the debt. They have not checked with XXXX XXXX or XXXX XXXX, nor addressed that the things that their client, XXXX XXXXXXXX XXXX, billed XXXX XXXX for under my PIP coverage had been and were PRE-EXISTING and that no change in my care or treatment had taken place subsequent to my claim with XXXX XXXX. Under the FDCPA Frost-Arnett has lost all legal right to pursue this matter. Frost-Arnett, and their client, XXXX XXXXXXXX XXXX, are hereby notified that any negative credit reporting will be considered to be HARM and undue harassment and will be met with litigation for same, and it is my view that the billing of my PIP under XXXX XXXX is either an egregious mistake, gross negligence, or fraud.
I demand that XXXX XXXX XXXX return all monies claimed under XXXX XXXX PIP from XX/XX/XXXX forward be returned to XXXX XXXX forthwith, that all claims for any monies from this matter be withdrawn. As stated, as of this writing, I have not received not one single billing or notice of billing, or collection of said bill ( ings ) from any insurance agency, or XXXX XXXXXXXX XXXX and Dr. XXXX, or Frost-Arnett. I certify that I did call Frost-Arnett about this matter the very day Dr. XXXX office told me that they had assigned it there and entered a dispute at that time, which is evidenced by the extremely late and out of time email containing the billings from XXXX XXXXXXXX XXXX. In that email or PDFs the dispute itself is not addressed.
I have also, again today, informed Frost-Arnett phone representatives as to the dispute and merits, and demands within, my dispute. I asked that agency for their legal department, for a Fax number or email address, and was directed to their website. It appears they can send emails late, but not receive emails through regular email logistics, or even send mail concerning this matter.
I will authorize Frost-Arnett and/or XXXX XXXX to contact my providers, XXXX XXXXXXXX XXXX, & XXXX XXXX to attain past billings that PROVE that all lumbar treatments and procedures were PRE-EXISTING AND SHOULD NOT have been submitted to the PIP coverage of The General, but should have gone to XXXX XXXX
I have lost continuity of care and am in excessive pain because of this situation. I am also highly stressed out, can not sleep properly, and have lost enjoyment of life, my relations with my wife, and interactions with my child, due to the break in care and medication. I will be addressing this matter with my Primary Care Physician shortly, as XXXX said there is nothing they can do, and I am seeking the proper avenue to proceed on state regulatory levels.
Sincerely, XXXX XXXX XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
2947989
|
2018-06-27
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2018-06-27
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-06-27
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7296651
|
2023-07-24
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2023-07-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-07-24
|
| Complaint What Happened |
Frost-Arnett , a debt collector, continues an attempt to collect a non-existent debt in the amount of {$92.00}. This amount was paid promptly at the office of the provider, on the very same day of service, XX/XX/2023. Weeks later, I received a lengthy phone call from someone representing the provider, XXXX XXXX, seeking the amount in question. I told them that invoice had been paid and advised them to check their records for the payment, which was made directly with the service provider. There was an obvious failure by them to perform any due diligence in this respect and are now harassing me by issuing collection letters which require my time be spent on contesting something that could have easily been dismissed.
I have receipts from the provider for the amount being requested. It appears they would rather spend their time trying to collect twice rather than checking their own records! I find this type of business practice both predatory and intolerable, requiring some sort of legal remedy to put a stop to it.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4306235
|
2021-04-17
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Medical debt
|
| Date Received |
2021-04-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-04-17
|
| Consumer Consent Provided |
Consent not provided
|
|
|
1059746
|
2014-10-06
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
I do not know
|
| Date Received |
2014-10-06
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-10-10
|
| Consumer Consent Provided |
N/A
|
|
|
3200116
|
2019-04-03
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
I do not know
|
| Date Received |
2019-04-03
|
| Submitted Via |
Postal mail
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-04-03
|
| Consumer Consent Provided |
N/A
|
|
|
3136061
|
2019-01-29
|
Communication tactics
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Medical debt
|
| Date Received |
2019-01-29
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-01-29
|
| Consumer Consent Provided |
Other
|
|
|
3307499
|
2019-07-16
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2019-07-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-07-16
|
| Complaint What Happened |
Since XX/XX/XXXX they are sending me letters that I owe them a money that was paid by the hospital. I sent them letters requesting that they give me proofs and nobody sent me proofs only a receipt that seems manipulated.
I applied for financial assistance from the hospital and they covered the expenses, then these people began to charge me the amount of {$2600.00} and without giving me evidence where I said I should pay that.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2910631
|
2018-05-17
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2018-05-17
|
| Submitted Via |
Postal mail
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-05-17
|
| Consumer Consent Provided |
N/A
|
|
|
9291385
|
2024-06-18
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Frost-Arnett Company
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
Medical debt
|
| Date Received |
2024-06-18
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-06-18
|
| Complaint What Happened |
I never received a copy of the signed contract of this debt and also requested an itemized copy of the bill and was never sent. By law this is required per consumer request to validate the debt. Please send this or remove this debt from my name.
|
| Consumer Consent Provided |
Consent provided
|
|
