11708014
|
2025-01-21
|
Trouble using the card
|
Prepaid card
|
|
Issue |
Trouble using the card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Prepaid card
|
Sub Issue |
Trouble using the card to spend money in a store or online
|
Sub Product |
General-purpose prepaid card
|
Date Received |
2025-01-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-21
|
|
11295816
|
2024-12-27
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Information belongs to someone else
|
Sub Product |
Credit reporting
|
Date Received |
2024-12-27
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-27
|
|
11013341
|
2024-12-03
|
Trouble using your card
|
Credit card
|
|
Issue |
Trouble using your card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Can't use card to make purchases
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-12-03
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-09
|
Complaint What Happened |
As a XXXX Year American Express client, American Express has purpously ruined my credit for NO reason. They have lowered the credit limit to ruin my credit on ALL 4 credit cards.
I have NEVER been late ever on any credit card and on XX/XX/XXXX the represenative told me my credit score was XXXX, XXXX. I am nowhere near the credit limits or ever had a late payment with any credit card EVER.
1. Amex XXXX XXXX XXXX XXXX XXXX XXXX balance XXXX, they have ruined my credit by lowering the limit to XXXX.
2. Amex Everyday XXXXXXXX XXXX limit- blocked my card withan XXXX balance.
3. Amex Platinum - Limit blocked ruined my credit as there is supposed to be NO limit on this card.
4. Amex Gold Business- NO Limit either- Blocked and ruined my credit.
I have NO lates ever, No Public records, NO judgements or tax liens, NO credit card company should have the right to ruin your credit for paying perfectly on time for XXXX Years!
American Express has damaged my credit and has broken the law. I have tried everything to reason with the credit desk to no avail. NO credit card company has the right to ruin a persons credit, nowhere near the credit limit, pays perfectly, and gets way with illegal activity by doing so. Misinformation and disinformation, this could ruin and has ruined my credit. I have numerous other credit cards and none of them, have ever lowered my limit or damaged my credit purpously.
Please investigate any company who breaks the law as American Express has done.
I have tried evrything to reason with them and fix this, they think they are ABOVE any all laws because they have good lawyers. NOBODY is above the law. They MUST take responsibilty for runing my perfect credit history. They must be hal accountable at all costs for this. Please help me correct this abuse of this aweful company with so many complaints!
|
Consumer Consent Provided |
Consent provided
|
|
11696972
|
2025-01-22
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-22
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-22
|
|
8223407
|
2024-01-25
|
Fees or interest
|
Credit card
|
|
Issue |
Fees or interest
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Problem with fees
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-01-25
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-01-25
|
Complaint What Happened |
Canceled my American Express platinum card after they charged the annual fee. Requested that the card/account be canceled shortly after the renewal and they refused to refund the prorated annual fee back to me.
|
Consumer Consent Provided |
Consent provided
|
|
11523273
|
2025-01-14
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account status incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-14
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-14
|
|
11628523
|
2025-01-19
|
Trouble using your card
|
Credit card
|
|
Issue |
Trouble using your card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Can't use card to make purchases
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-19
|
|
11593534
|
2025-01-19
|
Trouble using your card
|
Credit card
|
|
Issue |
Trouble using your card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Can't use card to make purchases
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-19
|
|
11680173
|
2025-01-20
|
Other features, terms, or problems
|
Credit card
|
|
Issue |
Other features, terms, or problems
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Problem with rewards from credit card
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-20
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-20
|
|
11141133
|
2024-12-13
|
Opening an account
|
Checking or savings account
|
|
Issue |
Opening an account
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Checking or savings account
|
Sub Issue |
Account opened without my consent or knowledge
|
Sub Product |
Savings account
|
Date Received |
2024-12-13
|
Submitted Via |
Phone
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-13
|
Consumer Consent Provided |
N/A
|
|
11489617
|
2025-01-12
|
Credit monitoring or identity theft protection services
|
Credit reporting or other personal consumer reports
|
|
Tags |
Servicemember
|
Issue |
Credit monitoring or identity theft protection services
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Problem canceling credit monitoring or identify theft protection service
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-12
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-12
|
|
11689325
|
2025-01-23
|
Struggling to pay mortgage
|
Mortgage
|
|
Issue |
Struggling to pay mortgage
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Mortgage
|
Sub Issue |
Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
|
Sub Product |
Other type of mortgage
|
Date Received |
2025-01-23
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-23
|
Consumer Consent Provided |
Other
|
|
11383218
|
2025-01-04
|
Trouble using the card
|
Prepaid card
|
|
Issue |
Trouble using the card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Prepaid card
|
Sub Issue |
Trouble using the card to spend money in a store or online
|
Sub Product |
General-purpose prepaid card
|
Date Received |
2025-01-04
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-04
|
|
11739068
|
2025-01-23
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
Issue |
Took or threatened to take negative or legal action
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Debt collection
|
Sub Issue |
Threatened to sue you for very old debt
|
Sub Product |
Credit card debt
|
Date Received |
2025-01-23
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-23
|
|
11627451
|
2025-01-19
|
Trouble using your card
|
Credit card
|
|
Issue |
Trouble using your card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Can't use card to make purchases
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-19
|
|
11627408
|
2025-01-19
|
Trouble using your card
|
Credit card
|
|
Issue |
Trouble using your card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Can't use card to make purchases
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-19
|
|
11627977
|
2025-01-19
|
Trouble using your card
|
Credit card
|
|
Issue |
Trouble using your card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Can't use card to make purchases
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-19
|
|
11193929
|
2024-12-17
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2024-12-17
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-31
|
|
11385457
|
2025-01-05
|
Fees or interest
|
Credit card
|
|
Issue |
Fees or interest
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Problem with fees
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-05
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-05
|
|
11425631
|
2025-01-07
|
Getting a credit card
|
Credit card
|
|
Issue |
Getting a credit card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Application denied
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-07
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-07
|
|
11367968
|
2025-01-03
|
Problem with a purchase shown on your statement
|
Credit card
|
|
Issue |
Problem with a purchase shown on your statement
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Credit card company isn't resolving a dispute about a purchase on your statement
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-03
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-03
|
Consumer Consent Provided |
N/A
|
|
8222661
|
2024-01-25
|
Problem with a purchase shown on your statement
|
Credit card
|
|
Issue |
Problem with a purchase shown on your statement
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Credit card company isn't resolving a dispute about a purchase on your statement
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-01-25
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-01-25
|
Complaint What Happened |
XX/XX/XXXX I rented a car from XXXX. When I looked at my Amex bill, there was an additional charge of {$15.00} from PREMIUM CAR RENTAL INSUR, NY. When I called and ask what that was, they said it was primum car insurance from American Express. I said I never asked for it and I want the money refunded and the service discontinued. They said they can not refund it because I signed up on it via a another card I had several years ago. I said I never signed up for it with THIS particular card and there is no mention on it ANYWHERE on the website or a section to discontinue it. They said they would discontinue the service and refund me the {$15.00}. Both never happened. I tried to dispute it again, and I got the same results. I dont want this service, I can not find where to discontinue it and I want a refund for my {$15.00} because I never requested it.
|
Consumer Consent Provided |
Consent provided
|
|
11767445
|
2025-01-21
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
Issue |
Problem with a company's investigation into an existing problem
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Their investigation did not fix an error on your report
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-21
|
|
11627770
|
2025-01-19
|
Trouble using the card
|
Prepaid card
|
|
Issue |
Trouble using the card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Prepaid card
|
Sub Issue |
Trouble using the card to spend money in a store or online
|
Sub Product |
Gift card
|
Date Received |
2025-01-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-19
|
|
10827798
|
2024-11-18
|
Problem when making payments
|
Credit card
|
|
Issue |
Problem when making payments
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Problem during payment process
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-11-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-11-18
|
Complaint What Happened |
I am submitting this complaint against American Express. I have sent several registered securities that American Express has not only refused to process, refused to authenticate a response for the dishonored payment and refused to return the instruments and has kept my registered securities. I have given specific instructions with the instruments and have requested for a response via letter, email or phone call. All I have received are computer generated responses claiming the instrument is invalid with no other explanation, point of contact or authentication.
Here are the tracking numbers : RE XXXX XXXX XXXX US, RE XXXX XXXX XXXX US, RE XXXX XXXX XXXX US, RE XXXX XXXX XXXX US, RE XXXX XXXX XXXX US, RE XXXX XXXX XXXX US, RE XXXX XXXX XXXX US, RE XXXX XXXX XXXX US, RE XXXX XXXX XXXX US, RE XXXX XXXX XXXX US, RF XXXX XXXX XXXX US, RF XXXX XXXX XXXX XXXX.
I called XXXX XX/XX/XXXX, at XXXX and spoke with customer assistance operator XXXX XXXX who was unable to answer my questions, so he then transferred me to his supervisor XXXX XXXX who also was unable to do anything but parrot the cardmember agreement. She then transferred me to her manager XXXX who also was unable to address my concerns. He suggested I write a letter to American Express to address the issues I have raised.
On XX/XX/XXXX, letters were mailed to the following American Express Corporate Representatives ; Transferor, Trustee and Servicer.
XXXX XXXX XXXX XXXX and XXXX Tracking # XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Chief Legal Officer Tracking # XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX Tracking # XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Amex Receivables Financing Corp III LLC - XXXX XXXX XXXX XXXX Tracking # XXXX XXXX XXXX XXXX XXXX XXXX XXXX American Express XXXX Related XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Tracking # XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX of XXXX XXXX XXXX XXXX XXXX XXXX XXXX Tracking # XXXX XXXX XXXX XXXX XXXX XXXX I have yet to receive a response to my letter, not XXXX single representative of American Express will respond. Not even their XXXX XXXX XXXX.
I find it very alarming that American Express will not respond and that their supervisors and managers are completely unaware of the existence of the XXXX ( Uniform Commercial Code ) or any of the Acts of XXXX.
The Uniform Commercial Code ( UCC ) is a standardized set of regulations governing commercial transactions and financial dealings in the United States, and EVERY SINGLE business operating in commerce must follow these processes. It is becoming clear that American Express along with its XXXX, XXXX and XXXX only follows some of the regulations set forth by the XXXX for their own financial gains and is non-compliant with others.
See, XXXX XXXX Negotiable Instruments and XXXX XXXX XXXX of payment Several Negotiable Instruments in the form of Registered Securities have been mailed and delivered via XXXX ( United States Postal Service XXXX XXXX American Express as proper XXXX XXXX American Express has continually refused to perform its fiduciary duty and refused to tender the payment with no other explanation besides this generic response : We recently received an American Express payment coupon which appears to have been modified to be used as a payment instrument. We can not honor a payment coupon as form of payment for the above referenced account. In order to submit a valid payment, it must be sent by XXXX of the accepted forms of payments to us as stated in your XXXX XXXX XXXX or the back of your statement regarding payment methods. No name or contact information as to whom made this decision.
On the back of the statement. Payments must also : ( XXXX ) Include the remittance coupon from your statement : ( XXXX ) be made with a single check drawn on a XXXX Bank and payable in XXXX dollars OR with a NEGOTIABLE INSTRUMENT payable in XXXX dollars and clearable through the XXXX Banking system.
Remit means : Send back On the Cardmember Agreement, under ( How to make a payment ) A single Negotiable Instrument clearable through the XXXX Banking system, for example a money order or an electronic payment that can clear through the XXXX Banking system.
All Negotiable Instruments are clearable through the XXXX Banking system. It is what took the place of gold and silver. Federal Reserve XXXX, or ( FRNs ), are negotiable instruments. So are Notes, Bills of XXXX, drafts, etc. Except FRNs are promises to pay and do not actually pay anything, but it compounds the national debt. The National debt is in the trillions and using Federal Reserve XXXX as payment is like writing a check with an overdrawn account, and according to Trading with the XXXX Act only the Board of Governors are to be using FRNs. The population is to discharge the debt via negotiable instruments.
I now realize I have been operating in dishonor by using Federal Reserve XXXX as payment instead of discharging the debt. I am now attempting to operate in honor and American Express can not demand only FRNs as the only payment to keep me in dishonor per XXXX - Debt Discharge : The resolution prohibits payment of debt and substitutes a discharge of obligation, bypassing the absolute prohibition engineered into the Constitution If the Negotiable Instruments are not valid, then why is no one taking responsibility and authenticating the response letter? Is no one at American Express or its Trustee confident enough on this matter to send an authenticated response as to why these instruments have been deemed invalid and payment dishonored?
XXXX XXXX ( XXXX ) " Authenticate '' means : to sign The United States XXXX Article XXXX Section XXXX states that No state shall make anything but gold and silver coin a tender in payment of debts.
As that method of payment was taken away in XXXX with the enactment of The XXXX Banking XXXX, it was then replaced with, and only with, Negotiable XXXX.
Here are the Acts and Codes that govern these transactions and a few others that also apply.
Bills of Exchange Act of XXXX ( one can only pay a bill with interest ) Federal Reserve XXXX ( section XXXX part XXXX ) House XXXX XXXX ( XXXX XXXX ) - Suspended the gold standard Securities XXXX of XXXX Securities Exchange Act of XXXX TRUST Indenture Act of XXXX Investment Company Act of XXXX Electronic Fund Transfer Act of XXXX Trading with the XXXX Act XXXX XXXX Construction of UCC UCC XXXX XXXX UCC XXXX ( XXXX XXXX Agreements UCC XXXX Negotiable instruments UCC XXXX XXXX a ) Special Indorsement UCC XXXX Notice of Breach of Fiduciary Duty UCC XXXX XXXX of Instrument : Rights Acquired by Transfer UCC XXXX XXXX of Draft UCC XXXX Instrument signed for Accommodation XXXX XXXX XXXX XXXX or other Security XXXX XXXX United States XXXX XXXX XXXX ( a ) ( b XXXX ( c ) ( d ) ( XXXX XXXX Civil XXXX Penalty XXXX XXXX XXXX Issuance to Reserve Banks ; Nature of Obligation ; Redemption.
XXXX XXXX XXXX Powers and duties of banks ( pay interest ) XXXX XXXX XXXX ( XXXX ) ( B ) Definitions XXXX XXXX XXXX Misappropriation XXXX XXXX XXXX & ( XXXX ) Forms of Endorsement XXXX XXXX part XXXX, XXXX and XXXX. Fraud Florida Statutes ( Chapter XXXX, Section XXXX ) I cant seem to get anyone at American Express on the phone that has the data, knowledge or confidence to respond regarding this matter. Is American Express exempt from the legislation referenced above?
Is American Express attempting to entice me into XXXX by demanding FRNs as the only payment?
XXXX XXXX XXXX XXXX : Makes it illegal to hold someone in peonage, or debt servitude, by using force, threats, or legal coercion. It also prohibits obstructing the enforcement of this law.
XXXX XXXX XXXX XXXX : Abolishes peonage and declares null and void any laws that establish or enforce it.
XXXX XXXX XXXX XXXX : Prohibits financially benefiting from peonage or slavery.
A tender of payment has been submitted to and received by American Express.
XXXX XXXX Tender of Payment UCC XXXX XXXX by Cancellation or Renunciation Full disclosure was not made as to what American Express is doing XXXX XXXX original promissory note ( via my application ) as the original collateral security. I came to American Express with Consideration and have not received anything from American Express. I know what American Express is doing with the commercial paper ( obligations ) and the secondary market. I am aware that every single transaction ( purchase ) I make, creates another negotiable instrument with a blank indorsement. This lack of transparency makes any contract or agreement fraudulent.
I have a few questions to ask.
XXXX. Is there a Principal Balance?
XXXX Who is the Principal Balance owed to?
XXXX. Is American Express XXXX XXXX or the XXXX?
XXXX Who is the XXXX?
XXXX on a response to these questions from American Express.
|
Consumer Consent Provided |
Consent provided
|
|
11491696
|
2025-01-12
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-12
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-12
|
|
10750304
|
2024-11-10
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
Issue |
Problem with a company's investigation into an existing problem
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Difficulty submitting a dispute or getting information about a dispute over the phone
|
Sub Product |
Credit reporting
|
Date Received |
2024-11-10
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-11-10
|
Consumer Consent Provided |
Consent not provided
|
|
11628011
|
2025-01-19
|
Trouble using your card
|
Credit card
|
|
Issue |
Trouble using your card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Can't use card to make purchases
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-19
|
|
10766092
|
2024-11-13
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
Issue |
Problem with a company's investigation into an existing problem
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Their investigation did not fix an error on your report
|
Sub Product |
Credit reporting
|
Date Received |
2024-11-13
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-11-13
|
Complaint What Happened |
I am disputing the continued reporting of this charge-off account with a balance. The account was charged off as of XX/XX/year>, and under FCRA Section 605 ( b ), the creditor is required to cease reporting any balance on a charged-off account once it is considered written off as uncollectible. The continued reporting of this balance, especially after the charge-off status, is not only inaccurate but also harmful to my credit profile and violates the rights afforded to me under consumer protection laws.
|
Consumer Consent Provided |
Consent provided
|
|
11623678
|
2025-01-19
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account information incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-19
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-19
|
|
11588665
|
2025-01-20
|
Trouble using the card
|
Prepaid card
|
|
Issue |
Trouble using the card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Prepaid card
|
Sub Issue |
Trouble using the card to spend money in a store or online
|
Sub Product |
Gift card
|
Date Received |
2025-01-20
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-20
|
|