|
11740722
|
2025-01-25
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
Rental debt
|
| Date Received |
2025-01-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-25
|
|
|
11562799
|
2025-01-17
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2025-01-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-17
|
|
|
11564480
|
2025-01-16
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
I do not know
|
| Date Received |
2025-01-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-16
|
|
|
11488861
|
2025-01-12
|
Electronic communications
|
Debt collection
|
|
| Issue |
Electronic communications
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated messages
|
| Sub Product |
Rental debt
|
| Date Received |
2025-01-12
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-12
|
|
|
8013800
|
2023-12-17
|
Threatened to contact someone or share information improperly
|
Debt collection
|
|
| Issue |
Threatened to contact someone or share information improperly
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Contacted your employer
|
| Sub Product |
Rental debt
|
| Date Received |
2023-12-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-12-17
|
| Complaint What Happened |
A collection agency under the name " Southern Management '' is reporting two incorrect " past due '' debts on my credit report. One debt is reported to my credit under account number # XXXX for {$730.00}. The second is being reported under account number # XXXX for the amount of {$3400.00}.
These debts have been damaging my credit report for years and to date, this company has not been able to validate that these are even my accounts. My credit report indicates that the original creditor for the {$730.00} debt is an apartment community named " XXXX XXXX '' and the {$3400.00} debt is another apartment community named " XXXX XXXX ''. I have personally contacted both of these apartment communities and they have no record of any debts owed for these amounts.
Prior to reporting, I received no written notice that Southern Management were placing any debts on my credit report. In XXXX and over the course of the year XXXX, I have been working with the credit bureaus to remove incorrect collection accounts from my credit for debts that can not be verified. Through direct disputes with the credit agencies, I have requested that Southern Management provide proof of the debt that they claim I owe them. To date, I have not seen a single document provided to me by Southern Management, XXXX XXXX or XXXX XXXX showing any signed agreements validating that I owe them this money.
In retaliation to my disputes, Southern Management continues to report these debts to my credit report and has aggressively increased their efforts to collect these debts. I was recently contacted by a former employer who told me that Southern Management Systems was searching for me to pay off this debt and seek legal action against me. I was told that they are now threatening to sue me to collect on this debt. I can not believe that this company has now gone so far to contact my former place of employment to collect on this debt. It is bewildering to me that this level of abuse can continue unregulated when they have not been able to provide a single document of proof showing this debt is valid.
I have researched this company online and I have come across several scam stories reported by consumers where this collection company has been involved. The XXXX XXXX XXXX currently has a 100 % negative review rating and XXXX has countless stories of this company being involved in scam efforts.
I refuse to continue to have my credit damaged, my good name smeared and my life ruined by this company.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6272033
|
2022-12-02
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2022-12-02
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-12-02
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6236967
|
2022-11-24
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Tags |
Servicemember
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Account status incorrect
|
| Sub Product |
Credit reporting
|
| Date Received |
2022-11-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-11-24
|
| Complaint What Happened |
Recently, I did an investigation on my credit report which caused severe XXXX upon me and found unverifiable, invalidated, inaccurate, and questionable items that your agency didn't make sure it was reporting XXXX correct. In accordance with the Fair Credit Reporting Act, everything has to be 100 % accurate on my credit report and Under 15 U.S code 1681e ( b ) and 15 U.s Code 1681i ( 5 ) this account is in severe violation of not reporting 100 % accurate. The credit reporting agencies stated that these accounts were properly investigated and came back as verified. However, how is this true when there are several inaccuracies showing on my report? How is that I made no promise to make payments on this account and instead paid it through a settlement agreement and it has been reporting severely past due since 2017. This account, might I add was agreed to be deleted and was deleted only to be put back days later. This account/agency has misrepresented the date of status or last activity ( XXXX ) to re-age the account for any reason such 1. Attempting to modify the credit bureaus statue of limitations on reporting ( 7-10 ) 2. Attempting to modify my statues of limitations for a lawsuit 3. Attempting to increase score damage and coerce payment by making the debt appear newer in age Which are all violations of my rights. As a consumer, I request to know all steps your agency took to insure this item is 100 % accurate under 15 U.S.C & 1681i ( 7 ) Method of verification-Description of reinvestigation. Reporting act Account # XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
6150468
|
2022-10-31
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2022-10-31
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-10-31
|
| Complaint What Happened |
XX/XX/XXXX I moved out of a student apartment name XXXX XXXX ( former name ) now known as XXXX XXXX. I had three other roommates, I was the last person to move out I requested prior of moving out the leasing agents do a walk through after the other roomates had moved out because items were stolen in the furnish property as well as damages, Once I moved that's when they did a walk through and charge me {$600.00}. That's an absurb amount especially since I express to them what was going on as far damages & missing items I kept pleading with the leasing agents to witness the unit before I moved out because I didn't want to get charge a damage fee. I never knew about this fee until this year XXXX. I reach out to the company multiple time and they never answer their phone and their previous corporate company sold them due to many complaints from residents, I follow up with their new corporate company I'm unable to get a response. I reach out to the debt collector they weren't helpful as well.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5932909
|
2022-08-30
|
Problem with a credit reporting company's investigation into an existing problem
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Tags |
Servicemember
|
| Issue |
Problem with a credit reporting company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Their investigation did not fix an error on your report
|
| Sub Product |
Credit reporting
|
| Date Received |
2022-08-30
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-08-30
|
| Consumer Consent Provided |
Consent not provided
|
|
|
11097745
|
2024-12-10
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Rental debt
|
| Date Received |
2024-12-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-10
|
| Consumer Consent Provided |
Consent not provided
|
|
|
5238377
|
2022-02-18
|
Problem with a credit reporting company's investigation into an existing problem
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Problem with a credit reporting company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Was not notified of investigation status or results
|
| Sub Product |
Credit reporting
|
| Date Received |
2022-02-18
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-02-18
|
| Consumer Consent Provided |
Consent not provided
|
|
|
5691953
|
2022-06-21
|
False statements or representation
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
I do not know
|
| Date Received |
2022-06-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-07-06
|
| Complaint What Happened |
This company is attempting to collect a debt that is not mines. They are trying to collect damages for a shared student housing space. And they are trying to collect damages for not contacting them about moving out.
I both provided a timely notice that I was leaving. And I also, filed a formal complaint about the other residents that I was forced to live with and the housing being in dis-repair.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5541828
|
2022-05-04
|
Threatened to contact someone or share information improperly
|
Debt collection
|
|
| Issue |
Threatened to contact someone or share information improperly
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Contacted you after you asked them to stop
|
| Sub Product |
I do not know
|
| Date Received |
2022-05-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-05-04
|
| Complaint What Happened |
HELLO TO WHOM IT MAY CONCERN IM CONTACTING YOU ABOUT XXXXXXXX XXXX XXXX FL XXXX BETTER KNOWN AS SOUTHERN MANAGEMENT COLLECTION AGENCY.THEY CONSTANTLY CALL MY PHONE DEMANDING ME TO PAY A DEBT OR I WILL BE PROSECUTED ACTING LIKE ANOTHER COMPANY ASKING FOR ANOTHER NAME AND I TELL THEM WHO I AM THEN THEY SAY I HAVE A DEBT WITH SOUTHERN MANAGEMENT VERY RUDELY AFTER I HANG UP THEY IMMEDIATELY ATTACT MY CREDIT REPORT AND THEY WONT STOP I HAVE DISPUTED THIS MATTER WITH XXXX, XXXX, XXXX NOW XXXX AND XXXX WAS REMOVED.THE COMPANY NEW THOSE DISPUTE 'S WERE REMOVED EXCEPT XXXX THE LAST TIME THEY CALLED ME THEY TOLD ME THAT XXXX WILL NOT BE REMOVED IN A DISRESPECTFUL DISTASTEFUL MANNER AND ALSO TAUNTING ME ABOUT KEEP HITTING MY CREDIT THE REST OF XXXX AND MORE THEN HUNG UP IN MY FACE.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5651162
|
2022-06-09
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Other debt
|
| Date Received |
2022-06-09
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-06-09
|
| Complaint What Happened |
The collection agency have been unable to verify this debt lawfully. They are trying to collect on behalf of their client XXXX AT XXXX XXXX for a non sufficient fee and some alleged amount of {$290.00} they claim I owe to them. However, I would like to say that I didnt pay with a check so forth I never had a return payment and I shouldnt be charged an Non Sufficient Fee like they claim, the amount of {$150.00} is not applicable, the amount of {$140.00} was disputed by me on the credit card I used to pay an application fee because I felt an improper and discriminatory practice against me and I have all the legal rights as a consumer to do so, but unfortunately my claim got rejected by the bank and the money was paid to them. Furthermore the charges on the invoice they had attached on the validation letter are not valid/legit, I never lived in this place so I I should not have a balance at move-out charge for {$98.00}. That being said Im not obligated to pay off this debt that they unlawfully alleged I owe to them and their trying to collect.
I have bank statements and proof from my bank that the money was paid to them.
In addition I never receive a notice of debt and the only time they call me they claimed that they didn't call to argue with me and they hang up when I try to ask for more details about the money they were trying to collect.
|
| Consumer Consent Provided |
Consent provided
|
|
|
7049591
|
2023-05-31
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
Other debt
|
| Date Received |
2023-05-31
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-07-07
|
| Complaint What Happened |
I am a victim of identity theft
|
| Consumer Consent Provided |
Consent provided
|
|
|
4715080
|
2021-09-13
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Credit reporting
|
| Date Received |
2021-09-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-09-13
|
| Consumer Consent Provided |
Consent not provided
|
|
|
11024624
|
2024-12-04
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Problem with a company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Their investigation did not fix an error on your report
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-12-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-04
|
| Consumer Consent Provided |
Consent not provided
|
|
|
5017020
|
2021-12-16
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Other debt
|
| Date Received |
2021-12-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-12-16
|
| Complaint What Happened |
The repeated attempts by XXXX XXXX XXXX in XXXX, FL and the debt collection agency Southern Management Systems is now considered harassment and it not resolved completely within 10 business days I will pursue legal action.
The alleged debt is not owed and I fulfilled my obligation as a guarantor for my daughter on this apartment while she attended XXXX. My daughter is XXXX XXXX and the apartment complex initially tried to collect this bogus debt from her earlier in XXXX. After unsuccessful attempts to resolved the issue with the new leasing office manager at XXXX XXXX earlier this year ; we filed the requisite disputes and complaints and the collection item subsequently removed from her credit file ; however, they negatively impacted her credit score approximately 100 points for over 90-days. That is evident on the attached trend from XXXX on her credit file. That is relevant because the ongoing illegal efforts to collect a debt not owed and the collection item placed on my file Southern Management in XX/XX/XXXX has caused a drastic decline in my credit score. This is impeding approval for the purchase of a primary for my wife and I as we work with our mortgage broker from XXXX.
I tried to resolve by contacting the XXXX XXXX at XXXX XXXX to no avail. XXXX worked with the leasing office manager at the time ( XXXX ) to execute the proper sublease of her room in the apartment to XXXX XXXX ; XXXX moved into the apartment on XX/XX/XXXX and we paid every rent due on time through XX/XX/XXXX and XXXX assuming the sublease in XXXX. XXXX remained in the apartment with all rents paid through XX/XX/XXXX and thus fully satisfying the lease obligation to XXXX XXXX. The leasing office manager has tried to falsely claim that XXXX did not sublease the apartment, but that can easily be disproved by the fact XXXX moved in and XXXX XXXX collected rents due from her from that period forward.
I do not recall the name of the lady I spoke with in the leasing office who assumed the role after XXXX left the organization, but she well aware of the apartment transaction history. Not only have they knowingly tried to collect on debt not owed ; they subsequently issued a false statement to the debt collection agency Southern Management Systems mailing address XXXX XXXX XXXX, XXXX, FL XXXX.
We have put three children through university, rented numerous apartments as they completed their education, we have impeccable credit with credit scores generally in the mid to high XXXX historically and have never walked away from a debt owed. This is not an issue of money ; we will provide our current bank balances to reflect that we could easily pay this debt off if it was legitimate. These apartment complexes and debt collection agencies operate a very deceiving tactic and tend to generally assume they will get a recovery or settlement by harassing, bullying, operating with intent to destroy the credit files of students and guarantors through their abusive practices.
I have field disputes for the debt collection with each of the credit repositories : XXXX ( report # XXXX ) XXXX ( report # XXXX ) XXXX ( report # XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
3990094
|
2020-12-04
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
Other debt
|
| Date Received |
2020-12-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-12-04
|
| Complaint What Happened |
I recieve threathening phone for a debt that is not mind. The company who claims I owe a debt is Southern Management Systems. The original company that claims that I owe debr is XX/XX/XXXX in the amount of {$5500.00}XX/XX/XXXXXXXX XXXX, XX/XX/XXXX I have disputed charged on XX/XX/2020 and XX/XX/2020 and was told debt was verfied. This is causing a hardship on my ability to move forward with my credit.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6988669
|
2023-05-17
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2023-05-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-05-17
|
| Complaint What Happened |
The company filed judgment with the courts and place the debt on my credit. The judge ruled that the case had been satisfied and hereby dismissed by the courts. I have reached out to the collection company to dispute this collection off of my credit but they refuse to remove it and they disconnect my call. This tactic by the company has caused the stress and hardship, well as extreme homelessness for my family.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4209016
|
2021-03-13
|
False statements or representation
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Other debt
|
| Date Received |
2021-03-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-03-29
|
| Consumer Consent Provided |
Consent not provided
|
|
|
10992780
|
2024-12-02
|
Communication tactics
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Used obscene, profane, or other abusive language
|
| Sub Product |
Rental debt
|
| Date Received |
2024-12-02
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-02
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3769269
|
2020-07-29
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Account status incorrect
|
| Sub Product |
Credit reporting
|
| Date Received |
2020-07-29
|
| Submitted Via |
Postal mail
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-07-29
|
| Consumer Consent Provided |
N/A
|
|
|
3819444
|
2020-08-28
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
Other debt
|
| Date Received |
2020-08-28
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-08-28
|
| Complaint What Happened |
My SSN was stolen by a woman with a similar name to my own. She leased an apartment called XXXX II in XXXX, in XXXX XXXX FL, then left owing rent of approx {$1600.00}. The apartment 's collection agency, Southern Management Systems, then reported this on my credit.
I learned about this only as I was applying to re-finance a mortgage on my home, that I owned since XXXX. I contacted the collection agency by phone in XXXX of XXXX.
After getting more information, I filed an FTC report of ID theft, and a report with the XXXX XXXX FL Police Department 's Economic Fraud unit.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4090708
|
2021-01-25
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2021-01-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-01-25
|
| Complaint What Happened |
On XX/XX/2020, XX/XX/2020 XXXX, XX/XX/2020 I reach out to this company about debt in the amount of {$3000.00}. I contacted credit bureaus about this debt but fell to remove this debt from my credit report
|
| Consumer Consent Provided |
Consent provided
|
|
|
3714012
|
2020-06-24
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
I do not know
|
| Date Received |
2020-06-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-06-30
|
| Complaint What Happened |
XXXX Applied for a renting lease on an XXXX property with XXXX XXXX XXXX and was notified that they needed proof I had paid off a debt from a collection at XXXX XXXX on XXXX . Contacted XXXX XXXX and also checked XXXX XXXX which both directed me to Southern Management Systems. I called the first time and they said they did not have me on record. After checking XXXX XXXX and confirming the place that had the collection placed on me, I called again. The woman I spoke to told me that I was not on file.
She refused to give me paperwork stating that I did not have an account with them owing money. She said they would not give me any letterhead with their company name stating I did not owe them money. She refused to connect me to a manager or another person in the building. Upon asking if they were registered in the state of Florida, she cut me off to say that she was " absolutely not going to give me that '' and that she would be disconnecting.
|
| Consumer Consent Provided |
Consent provided
|
|
|
10895441
|
2024-11-22
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Threatened or suggested your credit would be damaged
|
| Sub Product |
Rental debt
|
| Date Received |
2024-11-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-11-22
|
| Complaint What Happened |
According to the FCRA these unverified & unauthorized items must be removed
|
| Consumer Consent Provided |
Consent provided
|
|
|
10282161
|
2024-09-29
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-09-29
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-09-29
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3179359
|
2019-03-14
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
Other debt
|
| Date Received |
2019-03-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-03-14
|
| Consumer Consent Provided |
Consent not provided
|
|
|
10896338
|
2024-11-22
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
Rental debt
|
| Date Received |
2024-11-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-11-22
|
| Complaint What Happened |
I am writing to inform you that my identity may have been compromised, and I believe it is linked to an incident that occurred several years ago at the airport in XXXX XXXX XXXX.
I lost my purse and luggage at the airport. My purse contained my driver 's license, social security card, and several credit cards. Despite my efforts to locate the purse, it was never recovered. Since then, I have noticed suspicious activity on my credit report, including unauthorized accounts and inquiries. I am concerned that my personal information may have been stolen and used to commit identity theft.
I am taking steps to protect my identity, such making this complaint and placing fraud alerts with the credit bureaus. I am continuing to monitor my own accounts and credit reports for any signs of fraudulent activity.
Thank you for your attention to this matter.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2716456
|
2017-10-31
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Southern Management Systems Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
I do not know
|
| Date Received |
2017-10-31
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-10-31
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
